Intel Will Not Recall Failing 13th and 14th Gen CPUs

[Rabit]

has any manufacturer like dell, hp, lenovo,asus, acer, supermicro, cyberpower, falcon northwest, etc made any statements on this whole thing?

and how have they been on cpu rma and laptop rma?

Unofficial leak from Dell they predict 10-25% RMA returns for 13gen before warranty ends. 14 gens is even worse.

 

[remixedcat]

Unofficial leak from Dell they predict 10-25% RMA returns for 13gen before warranty ends. 14 gens is even worse.

ouch!!! source? dm me if you don't wanna put it out here...

and if I were dell I'd definitly start adding more ryzen systems and if intel throws a fit they need to stand their ground and talk some sense into intel!

 

[Rabit]

Interview with the CEO of a company that has already about 1000 i9 CPUs fail and Intel rejected their RMA, also 2/3 of Intel laptops have failed. * failed, meaning they don't work on stock settings. And they also have about 14 thousand error reports in their logs caused by faulty Intel CPUs in their customers.

 

[stimpy88]

Interview with the CEO of a company that has already about 1000 i9 CPUs fail and Intel rejected their RMA, also 2/3 of Intel laptops have failed. * failed, meaning they don't work on stock settings. And they also have about 14 thousand error reports in their logs caused by faulty Intel CPUs in their customers.

There is quite the handful of Intel shareholders in this forum, and you can throw facts at them all day, but you will never get them to accept them.

If the CEO of Dell sat down and made a video about how bad these CPU's are, and that he does not agree with the nasty way Intel is dealing with the situation, and that the return and failure rates are too high, they'd just say he is incompetent and is being paid by AMD.

 

[FoulOnWhite]

Looks like 13/14th was a bit of a fail, let's hope it goes up from here for Intel (or down depending what camp you prefer)

 

[Hecate91]

I'd like to see Intel compete, we need both Intel and AMD to do their best to compete or else one of them can stagnate and increase prices.
However I think it's pointless to separate what people prefer into a "camp". I can see if someone might prefer Intel, although buying from one brand doesn't mean someone is in a "camp" defending that brand.
I don't have a preference for a brand, although seeing how terribly Intel has been handling these issues, and I've lost a lot of trust for Intel since they haven't been very clear with their answers especially with the lack of affected batch numbers and they've been denying RMA's, so I'll stick with AMD as they have more reliable products.

 

[Rabit]

Looks like 13/14th was a bit of a fail, let's hope it goes up from here for Intel (or down depending what camp you prefer)

Being down can be revitalising for company example is AMD

 

[R0H1T]

I'd like to see Intel compete, we need both Intel and AMD to do their best to compete or else one of them can stagnate and increase prices.

Not happening this decade with ARM lighting up a fire down their backsides! Intel's not going away that quickly, for obvious reasons, but they are becoming less & less relevant as a chipmaker now.

 

[AccroG33k]

has any manufacturer like dell, hp, lenovo,asus, acer, supermicro, cyberpower, falcon northwest, etc made any statements on this whole thing?

and how have they been on cpu rma and laptop rma?

Some of them already tried to address part of these issues via Bios updates, and others published statements to tell the whole word that they are not responsible for any bugs and BSODs (eg Nvidia with the OOM errors thrown by windows and game crashs) and that it's Intel's fault.

Also seeing Intel go down as a chipmaker is less of an issue now that there's Qualcomm joining in and maybe ARM as a whole would potentially compete against AMD. In the GPU space however, it will again be Nvidia vs AMD, the latter of which has not been the best performer since the old days where it was still called ATI.

 

[64K]

This may have already been mentioned but Intel is saying that the microcode fix will not affect Raptor Lake CPUs boosting or the overclocking of the K chips. I was wondering if the patch would nerf the CPUs but Intel is saying no.

Intel says Raptor Lake microcode update will not affect overclocking and performance, new Arrow Lake/Battlemage updates - VideoCardz.com

Intel makes several claims at ASUS event in China Updates for Raptor Lake, Arrow Lake and Battlemage. Source: 小敌鸽/Weibo “小敌鸽” aka Little Pigeon is a Chinese tech blogger who has shared some first-hand information in the past. This person was invited to Intel x ASUS event (said to be an internal...

videocardz.com

 

[LittleBro]

This may have already been mentioned but Intel is saying that the microcode fix will not affect Raptor Lake CPUs boosting or the overclocking of the K chips. I was wondering if the patch would nerf the CPUs but Intel is saying no.

Intel says Raptor Lake microcode update will not affect overclocking and performance, new Arrow Lake/Battlemage updates - VideoCardz.com

Intel makes several claims at ASUS event in China Updates for Raptor Lake, Arrow Lake and Battlemage. Source: 小敌鸽/Weibo “小敌鸽” aka Little Pigeon is a Chinese tech blogger who has shared some first-hand information in the past. This person was invited to Intel x ASUS event (said to be an internal...

videocardz.com

Sure. Intel says.

Microcode 0x129 is already getting pushed out through BIOS updates by various board manufacturers, so it won't take long until we find out the thruth. However, provided the ring bus burning problem is a Raptor Cove design flaw, microcode update can help mitigate this problem only by lowering voltages. That means lower clocks or even more unstable chips. The real solution to ringbus problem would be using a separate rail to power up the ringbus at lower voltage than the cores operate at. Such physical intervention is, of course, impossible with microcode update.

 

[LittleBro]

Microcode 129 won't be pushed via OS updates:

Microcode (0x129) Update for Intel Core 13th and 14th Gen Desktop Processors

*9/25/24 - Please go to the following link for the latest updates: Intel Core 13th and 14th Gen Desktop Processor Vmin Instability Issue Root Cause* Intel is currently distributing to its OEM/ODM partners a new microcode patch (0x129) for its Intel Core 13th/14th Gen desktop processors which...

community.intel.com

 

[remixedcat]

Microcode 129 won't be pushed via OS updates:

Microcode (0x129) Update for Intel Core 13th and 14th Gen Desktop Processors

*9/25/24 - Please go to the following link for the latest updates: Intel Core 13th and 14th Gen Desktop Processor Vmin Instability Issue Root Cause* Intel is currently distributing to its OEM/ODM partners a new microcode patch (0x129) for its Intel Core 13th/14th Gen desktop processors which...

community.intel.com

ugh this will be making things worse than good luck telling every single user of this then... os updates are the best way to push this to masses that won't otherwise even know about this. it's not like everyone and their gramma are on tech forums.

 

[AleXXX666]

mmm. well i think the 12700k may be my last Intel CPU. If this is how they treat customers, i'm happy to jump on the red camp.

I just recently purchased R5 8500G CPU, and it working freezingly, shows ST score of "2" in cpu-z bench, and works with RAM only at 5200 freq MAX.
Good luck!

ugh this will be making things worse than good luck telling every single user of this then... os updates are the best way to push this to masses that won't otherwise even know about this. it's not like everyone and their gramma are on tech forums.

I've got the BIOS update via WU on client PC with other updates.. then Shitdows decided it's time to reboot and f..d up the MB. Needed to RMA the sh.t. Yeah, I love HW updates via WU, def!

 

[stimpy88]

I just recently purchased R5 8500G CPU, and it working freezingly, shows ST score of "2" in cpu-z bench, and works with RAM only at 5200 freq MAX.
Good luck!


I've got the BIOS update via WU on client PC with other updates.. then Shitdows decided it's time to reboot and f..d up the MB. Needed to RMA the sh.t. Yeah, I love HW updates via WU, def!

Learn to build a system properly or learn that you can send back faulty items. Nobody else complains of this issue.

 

[Ferro10]

I just recently purchased R5 8500G CPU, and it working freezingly, shows ST score of "2" in cpu-z bench, and works with RAM only at 5200 freq MAX.
Good luck!


I've got the BIOS update via WU on client PC with other updates.. then Shitdows decided it's time to reboot and f..d up the MB. Needed to RMA the sh.t. Yeah, I love HW updates via WU, def!

How are you with 8500g? I would like to know your opinion

 

[LittleBro]

I just recently purchased R5 8500G CPU, and it working freezingly, shows ST score of "2" in cpu-z bench, and works with RAM only at 5200 freq MAX.
Good luck!


I've got the BIOS update via WU on client PC with other updates.. then Shitdows decided it's time to reboot and f..d up the MB. Needed to RMA the sh.t. Yeah, I love HW updates via WU, def!

How could Windows break a motherboard? If it's true, then Windows should be considered a weapon of mass destruction.

 

[remixedcat]

How could Windows break a motherboard? If it's true, then Windows should be considered a weapon of mass destruction.

Some BIOS updates are pushed thru windows update (capsule updates) and some might be borked.

 

[AleXXX666]

How are you with 8500g? I would like to know your opinion

gave this piece of cr to RMA and exchanged to 7500F, this was really faulty CPU, first case for me of such. Glad they accepted it and exchanged to 7500F as it has suddenly became same price lol.

Learn to build a system properly or learn that you can send back faulty items. Nobody else complains of this issue.

yeah I've succesfully wasted A MONTH without CPU, GREAT EXPERIENCE.

 

[StimpsonJCat]

gave this piece of cr to RMA and exchanged to 7500F, this was really faulty CPU, first case for me of such. Glad they accepted it and exchanged to 7500F as it has suddenly became same price lol.


yeah I've succesfully wasted A MONTH without CPU, GREAT EXPERIENCE.

This is still a "you" problem. Buy from a better retailer next time.

 

[AleXXX666]

How are you with 8500g? I would like to know your opinion

8500G was buggy from factory. It couldn't POST RAM higher than 5200, also windows UI was freezy and CPUZ benchmark got as high as 4(!) in Single Core, lmfao. So, luckily I RMA it and got replaced with 7500F. Also, I haven't known that 8500G is 4 "efficient" cores and only 2 "normal" cores. If I had researched it before purchase, LOL, I would never bought it

 

[Pan TorchaYT]

Intel should be liable to give everyone a free Core Ultra variant of their cpu and motherboard for it or a refund for the cpu & cost of mobo.
Currently running a 14700KF faulty (formerly 13700F faulty), 32gb of ddr4, z790 msi board, rx6700xt (Intel, pls pay for the cost of my upgrading to a new platform, eg arrow lake or ryzen9000.

 

[Dr. Dro]

Intel should be liable to give everyone a free Core Ultra variant of their cpu and motherboard for it or a refund for the cpu & cost of mobo.
Currently running a 14700KF faulty (formerly 13700F faulty), 32gb of ddr4, z790 msi board, rx6700xt (Intel, pls pay for the cost of my upgrading to a new platform, eg arrow lake or ryzen9000.

This news piece is out of date. Intel has extended warranty on 13th and 14th Gen CPUs by 2 years (for a total of 5 years) and has been replacing or refunding CPUs that malfunctioned no questions asked. Mine hasn't, thankfully, and a lot of others haven't either.

 

[ToxicTaZ]

Currently running 14900KS (STK) on my MSI MEG Z790 ACE MAX motherboard with Bios "7D86vA6" with no issues.

I rather have my Intel 14KS over the Intel 285K my opinion.

Just upgraded last year from my 5 years old Intel 9KS on Z390 to Intel 14KS on Z790 Refresh. Both are solid performance with no issues. Both Cooled By EK.

I couldn't imaginen having these problems people reporting, Intel Warranty should cover any bad issues from their bad Microcode updates!

With Intel 20A RibbonFET with PowerVia broken and their last chance with Intel 18A or their done!

Intel Arrow Lake is garbage! No Microcode can fix bad "LGA 1851" socket platform just as bad as "LGA 1200" socket platform. (10, 11, & Core Ultra)

Intel Xeon 6 processor family on Intel 3 is doing very well keeping the company moving forward.

Cheers

 

[Pan TorchaYT]

This news piece is out of date. Intel has extended warranty on 13th and 14th Gen CPUs by 2 years (for a total of 5 years) and has been replacing or refunding CPUs that malfunctioned no questions asked. Mine hasn't, thankfully, and a lot of others haven't either.

My current 14700KF is faulty, but less problematic than my last cpu, the problem is that, a new newer cpu (that is 14th gen could be even more problematic)