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Kingwin RMA process

Joined
Dec 31, 2008
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2,686 (0.48/day)
Location
Ohio
System Name JIM LAHEY
Processor CORE I9 9900K
Motherboard ASROCK Z390 TAICHI
Cooling COUGAR HELOR 360 AIO
Memory 32GB TRIDENT Z RGB DDR4-3200
Video Card(s) EVGA 3080Ti FTW3 ULTRA
Storage SAMSUNG EVO 1TB
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Case THERMALTAKE VIEW 37
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Power Supply EVGA SUPERNOVA G+ 1000
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Has anyone else worked with Kingwin on an RMA? My power supply that is alittle over a year old from them failed on me a few weeks ago and I sent it in for RMA last week. FedEx Delivered it and they are still "Processing" it. Are they just slow as hell? :banghead:
 
Joined
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if you don't hear anything with in 5-10 business days i would be concerned
 
Joined
Dec 31, 2008
Messages
2,686 (0.48/day)
Location
Ohio
System Name JIM LAHEY
Processor CORE I9 9900K
Motherboard ASROCK Z390 TAICHI
Cooling COUGAR HELOR 360 AIO
Memory 32GB TRIDENT Z RGB DDR4-3200
Video Card(s) EVGA 3080Ti FTW3 ULTRA
Storage SAMSUNG EVO 1TB
Display(s) ASUS ROG STRIX 4K UG27UQR
Case THERMALTAKE VIEW 37
Audio Device(s) STEELSERIES ARCTIS 7 WIRELESS
Power Supply EVGA SUPERNOVA G+ 1000
Mouse STEELSERIES RIVAL 600
Keyboard STEELSERIES APEX 7 TKL
Software WINDOWS 10 ENTERPRISE
Benchmark Scores WUT
Well its been a week since it as been delivered. Not really happy with their turn around time..
 

OneMoar

There is Always Moar
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next time buy from a reputable manufacturer
tbh if it was me I would't even want it fixxed id just replace it with a quality unit as the replacement is probably gonna blow up as well
 
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Contacting the BBB worked very well when Antec decided to play games with me. I received an apology, a direct line to the customer service manager, expedited shipping, and a model upgrade.
 
Joined
Dec 31, 2008
Messages
2,686 (0.48/day)
Location
Ohio
System Name JIM LAHEY
Processor CORE I9 9900K
Motherboard ASROCK Z390 TAICHI
Cooling COUGAR HELOR 360 AIO
Memory 32GB TRIDENT Z RGB DDR4-3200
Video Card(s) EVGA 3080Ti FTW3 ULTRA
Storage SAMSUNG EVO 1TB
Display(s) ASUS ROG STRIX 4K UG27UQR
Case THERMALTAKE VIEW 37
Audio Device(s) STEELSERIES ARCTIS 7 WIRELESS
Power Supply EVGA SUPERNOVA G+ 1000
Mouse STEELSERIES RIVAL 600
Keyboard STEELSERIES APEX 7 TKL
Software WINDOWS 10 ENTERPRISE
Benchmark Scores WUT
next time buy from a reputable manufacturer
tbh if it was me I would't even want it fixxed id just replace it with a quality unit as the replacement is probably gonna blow up as well

Ok, You want to send me the money for a "reputable" Unit? I can provide my PayPal. It has sat there for a month. They said they are shipping it today, lol. We will see.
 
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