- Joined
- Aug 12, 2011
- Messages
- 81 (0.02/day)
- Location
- UK
System Name | Alienware m15 |
---|---|
Processor | Intel® Core i7 8750H |
Memory | Corsair Vengeance LPX 32GB |
Video Card(s) | NVIDIA GTX 1060 |
Storage | Samsung SSD 970 EVO Plus 2TB |
Case | Space black anodized aluminum |
Software | Windows 8.1 Pro x64 |
First time use and problems already before I can have any fun!
Here is what optical drive I had installed on the m18x:
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)(slimtype BD e DL4ETS)
Full system specs can be viewed HERE.
Okay so the first thing I had on mind when I had this loaded up for the first time was to create restoration DVD's. Ok inserted a blank DVD, went in nice, no loading.... very odd.
Optical drive doesn't show up on 'computer', other than the 'C' drive HERE
However it shows up perfectly fine in Device manager HERE
Short keys to eject work fine, except the disc doesn't eject HERE
And device manager tells me that no drivers are installed HERE
Dell don't have optical drivers as I'm told they use Windows drivers apparently.
I've updated all windows updates, I've tried downloading/updating drivers for this optical drive via device manager - no use (HERE).
I've tried uninstalling from device manager and so on, still no difference. I don't really hear any noise from the drive from a reboot either if that helps.
So what can I do??
Anyone else had this problem, or know where I can get the drivers for this optical drive?
Any help would be great.
What's ticking me off further is I've ordered a Corsair GT 240gb SSD as well, so I'm not going to be able to install jack without this drive working.
Which also bring me to another point, is it possible to install windows using an external USB DVD drive? (hopefully the above problem should be solved before that even happens!)
Thanks
Here is what optical drive I had installed on the m18x:
Slot-Loading Dual Layer Blu-ray Reader (BR-ROM, DVD+-RW, CD-RW)(slimtype BD e DL4ETS)
Full system specs can be viewed HERE.
Okay so the first thing I had on mind when I had this loaded up for the first time was to create restoration DVD's. Ok inserted a blank DVD, went in nice, no loading.... very odd.
Optical drive doesn't show up on 'computer', other than the 'C' drive HERE
However it shows up perfectly fine in Device manager HERE
Short keys to eject work fine, except the disc doesn't eject HERE
And device manager tells me that no drivers are installed HERE
Dell don't have optical drivers as I'm told they use Windows drivers apparently.
I've updated all windows updates, I've tried downloading/updating drivers for this optical drive via device manager - no use (HERE).
I've tried uninstalling from device manager and so on, still no difference. I don't really hear any noise from the drive from a reboot either if that helps.
So what can I do??
Anyone else had this problem, or know where I can get the drivers for this optical drive?
Any help would be great.
What's ticking me off further is I've ordered a Corsair GT 240gb SSD as well, so I'm not going to be able to install jack without this drive working.
Which also bring me to another point, is it possible to install windows using an external USB DVD drive? (hopefully the above problem should be solved before that even happens!)
Thanks