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Microsoft Word (2007) Problem

Miljan88

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#1
Hey All!
So my friend have a really big problem with MS word atm. She's writing something really important for work and she kinda lost her document.
The problem is that she opened doc. directly from email (the one that she was writing at home) and she kept writing (at work) and kept pressing CTRL+S...assuming that she is saving the doc. on the computer @ work.
This morning she went to work and found out that she doesn't have doc. she was writing the day before. Atm she only have original version in email.
I tried to help her out and told her to look for Temp folders etc. and search for wbk./doc. and ~*.* files (hidden folders and files included)...but with no luck. Also when she opens MS word now...the program is not offering any kind of Recovery mode and its also not showing the Recent files :( .
She is using Windows XP @ work and she is on guest account, but i think she can get admin pass and login as admin (if thats gonna help).
Any suggestions how to recover the file? Thanks in advance and sorry for my bad english :)
 

bk-tp

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#2
If she is using Outlook did you ask her to check in Outlook Temp folder ? To see the files in temp folder, open another .doc attachment (from email) and when in Word, just use "Save as" option and you should see the location of the outlook temp folder. Open that folder separately and look for the last modified file.
 
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#3
Hi!
I've come across this problem couple of times. I am also using XP. Well whenever you open any document from outlook directly and make changes to it and keep on saving then by default its gets save in temporary files ( Under this address on My computer - C:\Documents and Settings\UserName\Local Settings\Temporary Internet Files\Content.IE5 ). Well You just need to look for the subfolders under this Content.IE5 folder and keep looking for the filename.

Also if you remembers the filename then you can search for that but make sure that the searching is enable for hidden files and folders as well. Also don't open the same document again from Outlook as otherwise it will over-ride the contents of previous one. One more thing if you've deleted the History or cookies or temporary files specifically from Internet Explorer then there are chances you can never retrieve that file again as happened with me in the past :(
 
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#4
If it has been deleted, use recuva and search for documents. you may be able to get it back.
 
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#5
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#6
Please don't use Windows Search from Windows XP ... instead, install this lightweight search engine:

http://www.voidtools.com/download.php

You will find files much faster and most importantly - you will actually find them :D
 

marcusyers

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#7
I went ahead and tested it for you, it doesn't work. You can remove the file but it still pops up the recovery window, and when you click a file it then realizes it's not there. It is probably built into the code, because I cannot see any temporary data for it except word document recovery. Is there anyway to avoid this patch altogether by just facing the problem at hand: how your closing winword programmatically. There are ways, especially in powershell, to close a document without crashing the program. Post the code that is causing this problem please.
 
Last edited:

qubit

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#8
Another easy way to find the file is to just open an attachment with a double click, then do a File > Save As. It will open a dialog box in that temporary folder where she saved the file by mistake. Then just use the mouse to drag it out of there onto the desktop.

To avoid this in future, she should always open the file, then immediately do a Save As to somewhere safe, before editing it.
 

Mindweaver

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#9
Another easy way to find the file is to just open an attachment with a double click, then do a File > Save As. It will open a dialog box in that temporary folder where she saved the file by mistake. Then just use the mouse to drag it out of there onto the desktop.
That's what I was going to suggest. :toast:
 

qubit

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#10
MW, I've seen many people at work tearing their hair out with this problem. It's usually the ones who aren't very computer literate who get themselves into this pickle and they're always so grateful when I help them find that file. :)

Personally, I think Microsoft should shoulder some of the blame for this issue. What kind of a stupid default location is that? You can't even get to it in the normal way. More importantely, it doesn't even give a warning that a copy is going to be saved and the original won't be touched. Dealing with issues like this is the kind of thing that Office integration was made for.

This is an easy mistake to make and I've done it myself when I was distracted and I know a thing or two about computers, so no wonder this happens to people on a regular basis.