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Motherboard doesn't detect usb 3.0

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Processor Intel core i9 13900ks sp117 direct die
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Keyboard Hyper X Alloy Origin Core
After install asus p8z77-v pro and new win 8.1, my pc detected kingston hyperx usb 3.0, but right now,after several driver installed, it doesn't detect that usb when it is plugged in usb 3 port;however, it works in usb 2.0. I tried to plug that usb to my laptop which has usb 3.0 port and that kingston works too. What happening here?
 
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usb 3.0 requires a driver that in most cases ( i guess) it doesn't install by itself. check your mobo site drivers and dl the one for usb 3.

hope i helped :)
 
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Get latest Driver 32/64bit and try reinstall:

https://www.asus.com/Motherboards/P8Z77V_PRO/HelpDesk_Download/

check if USB3 is enabled in Bios,




since you mentioned that USB2.0 works
 
Last edited:
Joined
Aug 27, 2011
Messages
983 (0.21/day)
Processor Intel core i9 13900ks sp117 direct die
Motherboard Asus Maximus Apex Z790
Cooling Custom loop 3*360 45mm thick+ 3 x mo-ra3 420 +Dual D5 pump and dual ddc pump
Memory 2x24gb Gskill 8800c38
Video Card(s) Asus RTX 4090 Strix
Storage 1TB Samsung 860Evo,2*2tb Samsung 970Evo Plus, 1tb Intel 660p nvme
Display(s) Sammsung G7 32”
Case Dynamic XL
Audio Device(s) Creative Omni 5.1 usb sound card
Power Supply Corsair AX1600i
Mouse Model O-
Keyboard Hyper X Alloy Origin Core
its enable. I really don't know what happen. Other guy said its a conflit between intel usb 3.0 driver and asmedia usb 3.0. I plug the usb 2 device to usb 3 port and it does detect that drive, but plug usb 3 device to usb 3 port, it doesn't detect. Its weird coz it can detect the usb 3.0 drive when I just finish install win 8.1. After several update, it doesn't detect anymore.
 
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Benchmark Scores Faster than yours... I'd bet on it. :)
They can conflict really as they are two separate controllers...
 
Joined
Aug 27, 2011
Messages
983 (0.21/day)
Processor Intel core i9 13900ks sp117 direct die
Motherboard Asus Maximus Apex Z790
Cooling Custom loop 3*360 45mm thick+ 3 x mo-ra3 420 +Dual D5 pump and dual ddc pump
Memory 2x24gb Gskill 8800c38
Video Card(s) Asus RTX 4090 Strix
Storage 1TB Samsung 860Evo,2*2tb Samsung 970Evo Plus, 1tb Intel 660p nvme
Display(s) Sammsung G7 32”
Case Dynamic XL
Audio Device(s) Creative Omni 5.1 usb sound card
Power Supply Corsair AX1600i
Mouse Model O-
Keyboard Hyper X Alloy Origin Core
so what can I do now?
 

de.das.dude

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does it detect in device manager?

explorer->system properties->device manager.


it should be listed under Universal Serial Bus Controllers.

does it have a little caution symbol next to it (! in yellow triangle)
 
Joined
Aug 27, 2011
Messages
983 (0.21/day)
Processor Intel core i9 13900ks sp117 direct die
Motherboard Asus Maximus Apex Z790
Cooling Custom loop 3*360 45mm thick+ 3 x mo-ra3 420 +Dual D5 pump and dual ddc pump
Memory 2x24gb Gskill 8800c38
Video Card(s) Asus RTX 4090 Strix
Storage 1TB Samsung 860Evo,2*2tb Samsung 970Evo Plus, 1tb Intel 660p nvme
Display(s) Sammsung G7 32”
Case Dynamic XL
Audio Device(s) Creative Omni 5.1 usb sound card
Power Supply Corsair AX1600i
Mouse Model O-
Keyboard Hyper X Alloy Origin Core
nothing. when it is plugged into usb 2 port, it get detected,but all usb 3 don't work; it just makes a sound like something plugged in, but there's nothing appear in my computer folder. I think its asus motherboard problem. I found many buyers have the same problem with usb 3 port.
 
Last edited:
Joined
Aug 27, 2011
Messages
983 (0.21/day)
Processor Intel core i9 13900ks sp117 direct die
Motherboard Asus Maximus Apex Z790
Cooling Custom loop 3*360 45mm thick+ 3 x mo-ra3 420 +Dual D5 pump and dual ddc pump
Memory 2x24gb Gskill 8800c38
Video Card(s) Asus RTX 4090 Strix
Storage 1TB Samsung 860Evo,2*2tb Samsung 970Evo Plus, 1tb Intel 660p nvme
Display(s) Sammsung G7 32”
Case Dynamic XL
Audio Device(s) Creative Omni 5.1 usb sound card
Power Supply Corsair AX1600i
Mouse Model O-
Keyboard Hyper X Alloy Origin Core
finnaly, problem is solved. I uninstalled asus usb 3 boost and the all usb 3 ports work back. have no idea why asus makes the crappy software like that.
 
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