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Mushkin Support Thread

Zebbo

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There shouldn't be any errors at all, do what Paulieg suggested and test each stick individually. If errors disappear, try installing both modules into second DIMM slots.
 

Duonger

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for RMA you can now go to our website and create a Passport account and follow the steps to getting a RMA set up. You will be be emailed with instructions on how to package and ship it back to us also.
 

pt

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Duonger

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Performance is based our other components as well. Take are look at some of the reviews on that page and you an guage base on that.
 

pt

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Storage 160GB on laptop+250GB external
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Software "genui xp", 'cause i hated vista
Performance is based our other components as well. Take are look at some of the reviews on that page and you an guage base on that.
i have a foxconn c51xem2aa, amd 3000+ (does 3ghz), etc..
according to some links it says it can't reach 3-3-3-9 at 800mhz, other say it does more easily
 

Duonger

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These parts are the 667 specs. I dont know if it can hit 800mhz. if you want 800 3-3-3 i would suggest the 996523.
 
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I come here because I cannot register for the Mushkin web site forum.

Anyway, I want to say Mushkin could stand to improve customer support.

I ordered some RAM directly from Mushkin, never have received a shipping confirmation email or tracking number.

I am hoping someone from Mushkin reads this forum and can help me.
 

Greg0101

Memory Expert
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Processor Intel C2D Q6600 @ 3.6Ghz 1.575V Bios
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Cooling Thermaltake Big Typhoon VX + 6 120MM Case Fans
Memory Mushkin HP2-6400 2X2GB + XP XP2-8500 @ 800Mhz 4-4-4-10 2.1V , 1066 Strap
Video Card(s) Diamond HD2900XT 512MB
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Audio Device(s) Onboard with Logitech Z-5300e speakers and Sennheiser HD 280 Pro Headphones
Power Supply Ultra X-Finity 800W Power Supply (won it from the christmas 3dgameman contest) Mushkin XP-650 Soon
Software Windows Vista X64
I come here because I cannot register for the Mushkin web site forum.

Anyway, I want to say Mushkin could stand to improve customer support.

I ordered some RAM directly from Mushkin, never have received a shipping confirmation email or tracking number.

I am hoping someone from Mushkin reads this forum and can help me.
Hello what was the username you registered with, I will manually activate it now.
This way you can pm me your order # and full name, so I can get that information for you.

edit I just saw it was the same, I have activated your account for you. I have sent you a pm on the mushkin forums.
 
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Does anybody have any experience with a Gigabyte 965-dq6 mobo and trying to run high speed ram. I just upgraded to Mushkin xp2-8500 2 gig kit and can't get it over 1030 mhz. I had my xp2-6400 2 gig kit at 1050 mhz totally stable. I'm at a loss on this one. I was hoping I could get at or over 1100 mhz with this kit.
 
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System Name Blue by you
Processor Intel Core i5 4690K Devils Canyon
Motherboard Gigabyte GA-Z97MX-G1 Gaming 5
Cooling Cooler Master D92 MX-4 4 Corsair 120mm Blue led case fans 2 intake 2 exhaust
Memory G.Skill Trident X DDR3 2666 2X8gb
Video Card(s) Gigabyte G1 Gaming Geforce GTX 970
Storage Sandisk Extreme Pro 240GB boot drive Samsung 950 Pro NVME 256gb Seagate 1TB platter
Display(s) Benq GW2765 2560X1440 27 inch
Case Corsair 88R Carbide SFF
Audio Device(s) nada
Power Supply Corsair HX 850i watt Professional
Software Windows 10
Is this thread dead or something?
 

Greg0101

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Processor Intel C2D Q6600 @ 3.6Ghz 1.575V Bios
Motherboard Asus Commando - 400X9, 1066Strap, FSB Term @ 1.2, NB@1.5 , SB 1.65, ICH 1.15
Cooling Thermaltake Big Typhoon VX + 6 120MM Case Fans
Memory Mushkin HP2-6400 2X2GB + XP XP2-8500 @ 800Mhz 4-4-4-10 2.1V , 1066 Strap
Video Card(s) Diamond HD2900XT 512MB
Storage 4 - Samsung Spinpoint 250GB SATA2 raid 0 , 2 - Seagate 7200.10 320GB raid 0
Display(s) Prima 32" 720p TV @ 1080p
Case CM Stacker 830 with all dust filters removed , 6 out of 8 120MM fan spots used
Audio Device(s) Onboard with Logitech Z-5300e speakers and Sennheiser HD 280 Pro Headphones
Power Supply Ultra X-Finity 800W Power Supply (won it from the christmas 3dgameman contest) Mushkin XP-650 Soon
Software Windows Vista X64
Joined
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Location
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System Name Blue by you
Processor Intel Core i5 4690K Devils Canyon
Motherboard Gigabyte GA-Z97MX-G1 Gaming 5
Cooling Cooler Master D92 MX-4 4 Corsair 120mm Blue led case fans 2 intake 2 exhaust
Memory G.Skill Trident X DDR3 2666 2X8gb
Video Card(s) Gigabyte G1 Gaming Geforce GTX 970
Storage Sandisk Extreme Pro 240GB boot drive Samsung 950 Pro NVME 256gb Seagate 1TB platter
Display(s) Benq GW2765 2560X1440 27 inch
Case Corsair 88R Carbide SFF
Audio Device(s) nada
Power Supply Corsair HX 850i watt Professional
Software Windows 10

Greg0101

Memory Expert
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Processor Intel C2D Q6600 @ 3.6Ghz 1.575V Bios
Motherboard Asus Commando - 400X9, 1066Strap, FSB Term @ 1.2, NB@1.5 , SB 1.65, ICH 1.15
Cooling Thermaltake Big Typhoon VX + 6 120MM Case Fans
Memory Mushkin HP2-6400 2X2GB + XP XP2-8500 @ 800Mhz 4-4-4-10 2.1V , 1066 Strap
Video Card(s) Diamond HD2900XT 512MB
Storage 4 - Samsung Spinpoint 250GB SATA2 raid 0 , 2 - Seagate 7200.10 320GB raid 0
Display(s) Prima 32" 720p TV @ 1080p
Case CM Stacker 830 with all dust filters removed , 6 out of 8 120MM fan spots used
Audio Device(s) Onboard with Logitech Z-5300e speakers and Sennheiser HD 280 Pro Headphones
Power Supply Ultra X-Finity 800W Power Supply (won it from the christmas 3dgameman contest) Mushkin XP-650 Soon
Software Windows Vista X64
Joined
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Location
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System Name Blue by you
Processor Intel Core i5 4690K Devils Canyon
Motherboard Gigabyte GA-Z97MX-G1 Gaming 5
Cooling Cooler Master D92 MX-4 4 Corsair 120mm Blue led case fans 2 intake 2 exhaust
Memory G.Skill Trident X DDR3 2666 2X8gb
Video Card(s) Gigabyte G1 Gaming Geforce GTX 970
Storage Sandisk Extreme Pro 240GB boot drive Samsung 950 Pro NVME 256gb Seagate 1TB platter
Display(s) Benq GW2765 2560X1440 27 inch
Case Corsair 88R Carbide SFF
Audio Device(s) nada
Power Supply Corsair HX 850i watt Professional
Software Windows 10
Sorry dude, I didn't know you we're gdogg. lol
 

Greg0101

Memory Expert
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Processor Intel C2D Q6600 @ 3.6Ghz 1.575V Bios
Motherboard Asus Commando - 400X9, 1066Strap, FSB Term @ 1.2, NB@1.5 , SB 1.65, ICH 1.15
Cooling Thermaltake Big Typhoon VX + 6 120MM Case Fans
Memory Mushkin HP2-6400 2X2GB + XP XP2-8500 @ 800Mhz 4-4-4-10 2.1V , 1066 Strap
Video Card(s) Diamond HD2900XT 512MB
Storage 4 - Samsung Spinpoint 250GB SATA2 raid 0 , 2 - Seagate 7200.10 320GB raid 0
Display(s) Prima 32" 720p TV @ 1080p
Case CM Stacker 830 with all dust filters removed , 6 out of 8 120MM fan spots used
Audio Device(s) Onboard with Logitech Z-5300e speakers and Sennheiser HD 280 Pro Headphones
Power Supply Ultra X-Finity 800W Power Supply (won it from the christmas 3dgameman contest) Mushkin XP-650 Soon
Software Windows Vista X64
Sorry dude, I didn't know you we're gdogg. lol
not a prob, I really need to get another account setup here, to avoid confusion.

Greg
 
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Hi,I'm just about to get my fiancee (currently in USA,I'm in UK) to order me some new Mushkin Ram 991493 (2x1GB) Redline and mail it to me,I have a couple of questions for you if you don't mind?

1.What (if any) customer support can I expect from Mushkin if I purchase my Ram in this fashion?

2.I ran the compatability checker on the Mushkin site and got a list of a few different modules which it says will work on my PC and I liked the look of the above RAM,however,this is listed as being 500mhz and my manual tells me that my mobo (Abit AN8SLI Fatal1ty) can use 400/333/266.If I order this RAM can you confirm that it is compatible? If not could you advise on what DDR to order?

Thanks and I look forward to your reply,
Germ.
 

Greg0101

Memory Expert
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Processor Intel C2D Q6600 @ 3.6Ghz 1.575V Bios
Motherboard Asus Commando - 400X9, 1066Strap, FSB Term @ 1.2, NB@1.5 , SB 1.65, ICH 1.15
Cooling Thermaltake Big Typhoon VX + 6 120MM Case Fans
Memory Mushkin HP2-6400 2X2GB + XP XP2-8500 @ 800Mhz 4-4-4-10 2.1V , 1066 Strap
Video Card(s) Diamond HD2900XT 512MB
Storage 4 - Samsung Spinpoint 250GB SATA2 raid 0 , 2 - Seagate 7200.10 320GB raid 0
Display(s) Prima 32" 720p TV @ 1080p
Case CM Stacker 830 with all dust filters removed , 6 out of 8 120MM fan spots used
Audio Device(s) Onboard with Logitech Z-5300e speakers and Sennheiser HD 280 Pro Headphones
Power Supply Ultra X-Finity 800W Power Supply (won it from the christmas 3dgameman contest) Mushkin XP-650 Soon
Software Windows Vista X64
Hi,I'm just about to get my fiancee (currently in USA,I'm in UK) to order me some new Mushkin Ram 991493 (2x1GB) Redline and mail it to me,I have a couple of questions for you if you don't mind?

1.What (if any) customer support can I expect from Mushkin if I purchase my Ram in this fashion?

2.I ran the compatability checker on the Mushkin site and got a list of a few different modules which it says will work on my PC and I liked the look of the above RAM,however,this is listed as being 500mhz and my manual tells me that my mobo (Abit AN8SLI Fatal1ty) can use 400/333/266.If I order this RAM can you confirm that it is compatible? If not could you advise on what DDR to order?

Thanks and I look forward to your reply,
Germ.
Your board is capable of running the 500MHz memory multiplier and has a nice memory timings page along with more then enough voltage.

You should be able to run at these speeds fine.
You warranty will no effect you being in the uk or usa with the memory.

Thanks


Greg
 
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Processor AMD Athlon x2 4400+
Motherboard Abit AN8SLI Fatal1ty
Cooling Zalman Aeroflower cpu fan
Memory 1Ghz Value RAM
Video Card(s) BFG Geforce 8800GTS OC
Storage 3 x WD 200GB SATA
Display(s) NEC Multisync 20WGX2 LCD
Case Coolermaster Praetorian
Audio Device(s) Creative Audigy 2
Power Supply Enermax Liberty 500w
Software Windows XP (SP2)
Thanks for that Greg,looking forward to getting my memory as I've heard great things about Mushkin :)
 

144 and UP

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Hi,I currently have 2x512 geil1 ram running at ddr500 and have just purchased 2x1g mushkin XP4000 redline.
The question i have is that my system is overclocked some (not by me) ,and was wondering if i can just swap them over?
But the problem i see is that the Geil is running at 3.2v and the Mushkin runs at 2.8
Is there something i must do so i dont damage the Muskin.
Thanks
 
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Hi,I currently have 2x512 geil1 ram running at ddr500 and have just purchased 2x1g mushkin XP4000 redline.
The question i have is that my system is overclocked some (not by me) ,and was wondering if i can just swap them over?
But the problem i see is that the Geil is running at 3.2v and the Mushkin runs at 2.8
Is there something i must do so i dont damage the Muskin.
Thanks
doing ANY ram swap, you REAAALLLY should return all clocks to stock speed, and then ramp like normal.

Just flat out swapping ram is not a good idea when overclocked like this ;)
 

144 and UP

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doing ANY ram swap, you REAAALLLY should return all clocks to stock speed, and then ramp like normal.

Just flat out swapping ram is not a good idea when overclocked like this ;)
This was my BIGGEST fear...............i thought that i could just lower the voltage in the bios and change the ram timings to the new ram.....boy i was wrong:banghead:
I have read the o/c guide many times just in case, also maybe it's best to wait for the new cpu before i put the new ram in.
 
Joined
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This was my BIGGEST fear...............i thought that i could just lower the voltage in the bios and change the ram timings to the new ram.....boy i was wrong:banghead:
I have read the o/c guide many times just in case, also maybe it's best to wait for the new cpu before i put the new ram in.
Just return to stock and re-overclock it. :laugh:

You could maybe get away with said, assuming all of the timings work on the swapped ram...
 

Greg0101

Memory Expert
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Processor Intel C2D Q6600 @ 3.6Ghz 1.575V Bios
Motherboard Asus Commando - 400X9, 1066Strap, FSB Term @ 1.2, NB@1.5 , SB 1.65, ICH 1.15
Cooling Thermaltake Big Typhoon VX + 6 120MM Case Fans
Memory Mushkin HP2-6400 2X2GB + XP XP2-8500 @ 800Mhz 4-4-4-10 2.1V , 1066 Strap
Video Card(s) Diamond HD2900XT 512MB
Storage 4 - Samsung Spinpoint 250GB SATA2 raid 0 , 2 - Seagate 7200.10 320GB raid 0
Display(s) Prima 32" 720p TV @ 1080p
Case CM Stacker 830 with all dust filters removed , 6 out of 8 120MM fan spots used
Audio Device(s) Onboard with Logitech Z-5300e speakers and Sennheiser HD 280 Pro Headphones
Power Supply Ultra X-Finity 800W Power Supply (won it from the christmas 3dgameman contest) Mushkin XP-650 Soon
Software Windows Vista X64
This was my BIGGEST fear...............i thought that i could just lower the voltage in the bios and change the ram timings to the new ram.....boy i was wrong:banghead:
I have read the o/c guide many times just in case, also maybe it's best to wait for the new cpu before i put the new ram in.
You could try adjusting the memory timings and voltages to the following, then putting in your new sticks.

Command Per Clock (CPC) Enable
CAS Latency (Tcl) 3.0
RAS to CAS Delay (Trcd) 3
RAS Precharge Delay (Trp) 2
Min RAS Active Time (Tras) 8
Row Cycle Time (Trc) 8
Row Refresh Cycle Time (Trfc) 15
RAS to RAS Delay (Trrd) 2
Write Recovery Time (Twr) 2
Write to Read Delay (Twtr) 1
Read to Write Delay (Trwt) 3
Refresh Cycle (Tref) 4708
Write CAS Latency (Twcl) 1

DRAM Bank Interleave Enable
DQS Skew Control Auto
DQS Skew Value 0
DRAM Drive Strength Level 7 (weak 3)
DRAM Data Drive Strength Level 3 (reduced 45%)
Max Async Latency 8ns (9-10ns for high cpu clocks)
DRAM Response Time Normal
Read Preamble Time 6ns (6.5ns for high cpu clocks)
IdleCycle Limit 16 clks
Dynamic Counter Enable
R/W Queue Bypass 16x
Bypass Max 07x
32-Byte Granularity Disabled (4-bursts)


Memory voltage 2.7V

Depending on the memory speed these timings will work fine. A cmos reset might be impossible to avoid though.


Greg
 

144 and UP

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Thanks for that, will give it ago later and hope that it will be good news:)