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My system crashed

Detonate12

Detonate12

Joined
Nov 6, 2020
Messages
62 (0.04/day)
Location
România
System Specs
System Name PC Ryzen 7
Processor AMD Ryzen 7 5700X, 3.4GHz, Socket AM4, Box
Motherboard MSI MPG X570 GAMING PLUS
Cooling Cooler ARCTIC AC Liquid Freezer II 240 A-RGB
Memory G.Skill Trident Z RGB, 2x16GB, DDR4, 3600MHz, CL18
Video Card(s) GIGABYTE nVidia GeForce RTX 3060 AORUS ELITE LHR 12GB, GDDR6, 192bit
Storage M2 Kingston KC3000 1TB
Display(s) BenQ ZOWIE XL2411P 24 Inch 144Hz Gaming
Case Lian Li Lancool II Mesh C RGB
Power Supply Gigabyte G750H, 80+ Gold, 750W
Mouse Logitech G502 Hero
Keyboard Logitech G510 Keyboard Gaming
Software Windows 10 Pro
I'll show you what configuration I have, maybe that way I can find out why my system crashes:
01. Motherboard: MSI MPG X570 GAMING PLUS
02. Processor: AMD Ryzen 7 2700X, 3.7 GHz, AM4
03. Cooler Processor: CPU Cooler Master MasterLiquid ML120R RGB
04. Graphics Card: Gigabyte Aorus GeForce RTX 3060 ELITE LHR 12GB GDDR6 192-bit
05. SSD M2: SSD WD Black SN750 500GB PCI Express 3.0 x4 M.2 2280
06. Ram: HyperX Fury RGB 2x16 Gb DDR4 3200MHz CL16 Dual Channel Kit
07. 2 x HDD: WD Blue 1TB and 1 HDD: WD Blue 1TB
10. Source: GIGABYTE G750H, 80+ Gold, 750W
11. Case: Lian Li LANCOOL II Mesh RGB Black
12. Case fan: Be Quiet! Silent Wings 3 120mm 2200RPM PWM

In event viewer: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Souce: Kernel-Power, Event ID: 41, Level: Critical
https://imgur.com/JTG97JD
I updated last version BIOS: BIOS 7C37vAJ - 03.03.2023 and still without help. Does anyone know what could be my cause?
 
What is the other error? It could be the PSU , a bad overclock , a power drop or a faulty component.
 
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PSU, do you mean the source?
 
How can I check the source?
 
Detonate12 said:
How can I check the source?
Click to expand...
Well , i dont think you can other than testing your computer with some other PSU.
edit: you can check with HWINFO if the voltages are right during load but that doesnt ensure that the PSU is good 100%.

edit2: by crashing you mean that your computer reboots or it just hangs , what is exactly happening and in what conditions (under load, idle etc..)? (i should have asked this first)
 
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For example, today I opened the PC and suddenly the image on the monitor was closed and the fans could be heard running at high speed. I had to press the reset button on the case to get it back.
 
Detonate12 said:
For example, today I opened the PC and suddenly the image on the monitor was closed and the fans could be heard running at high speed. I had to press the reset button on the case to get it back.
Click to expand...
Then is not a PSU problem , you should check all connections / cables first, remove any overclocking you did if you done any.
 
@Detonate12
What is your monitor? Some displays with high refresh rate need settings in Nvidia control panel, otherwise they turn the system off in the same manner you described
 
Do you Overclock? If so, try without overclock using stock settings.
Check you temps.
Check you memory and their settings.
 
Izy no use overclock
Lei: I have Monitor: LED BenQ Gaming Zowie XL2411P 24 inch 1 ms Black 144Hz
https://imgur.com/TUkSbQP
Viper, I used Ryzen Master and I set the control voltage to 1.1375 compared to 1.4625 and I had a processor with cooler temperatures. I haven't activated Ryzen Master and it still does the same thing. I also set the BIOS to default!
Check you temps.
Check you memory and their settings. HOW????
 
Hi,
Well gigabyte power supply no telling if it's any good they do have a poor history

Only ways to rule power supply out is,
Use a different one
Move to another room and try a different electrical circuit not the same as now.
Use a ups/ backup battery if it turns on a lot it's a wall outlet issue not the power supply.
You can use hwinfo64 to get the reading I'd suggest an older portable v6.08 version not newest
www.fosshub.com

HWiNFO

HWiNFO: Free software download for olderv versions of windows.
www.fosshub.com www.fosshub.com

1680442998216.png
 
Detonate12 said:
Izy no use overclock
Lei: I have Monitor: LED BenQ Gaming Zowie XL2411P 24 inch 1 ms Black 144Hz
https://imgur.com/TUkSbQP
Viper, I used Ryzen Master and I set the control voltage to 1.1375 compared to 1.4625 and I had a processor with cooler temperatures. I haven't activated Ryzen Master and it still does the same thing. I also set the BIOS to default!
Check you temps.
Check you memory and their settings. HOW????
Click to expand...
Check all the connections / cables if they are correctly fitted and reseat your GPU in the slot.
Uninstall Ryzen Master and reset the BIOS to default. (seems that one of last versions of Ryzen Master was a bit buggy , not sure)
Check HWINFO like @ThrashZone showed and see if the values from your PSU and CPU / GPU temperatures are ok.
Reinstall your graphics card drivers (with a clean install)
Reinstall chipset drivers.

Check if you still get crashes.
 
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Trashzone now i have v5.20 hwinfo64. Where do I see those values?
Izy bios is default. Ryzen Master no active!
Edit 2: Use Display Driver Uninstaller v18.0.6.2 clean and restart and reinstall drivers graphics card Nvidia
 
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