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New build and confused 3800x

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All right I'll thank you for your help and time now,and I'll apologize to everyone now. I'm new here and I'll try to be good. Thank you ok everything is brand new except for the invoices and credit card.3800x , asus x570 Tuf gaming and wifi, g skill ryzen neo 3600 , bios 1201 and xmp off can't get past 2133 . Asus wants to replace my motherboard? Any and all help would be great thank you for your time
 
D

Deleted member 193706

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All right I'll thank you for your help and time now,and I'll apologize to everyone now. I'm new here and I'll try to be good. Thank you ok everything is brand new except for the invoices and credit card.3800x , asus x570 Tuf gaming and wifi, g skill ryzen neo 3600 , bios 1201 and xmp off can't get past 2133 . Asus wants to replace my motherboard? Any and all help would be great thank you for your time
1405 is the latest bios for your board and has a newer agesa revision as well as improved memory compatibility why are you running 1201 which is from October?
 
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Just received it 2 weeks ago and supposedly new from Amazon. It's what came with it
 
D

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Just received it 2 weeks ago and supposedly new from Amazon. It's what came with it
So update it it's not hard to do. Also you say you can't increase from 2133 when XMP is off, can you run XMP on?
 
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if ASUS volunteered to replace your motherboard, I'd choose that, you might get lucky and get a newer revision along with an updated BIOS.
 
D

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if ASUS volunteered to replace your motherboard, I'd choose that, you might get lucky and get a newer revision along with an updated BIOS.
And be out of a PC for 2 weeks, think I'd rather just update the bios :p
 
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Haven't tried asus hasn't said to run it and they want to replace it
 
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What do you gentlemen think open to all your wisdom
 
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And be out of a PC for 2 weeks, think I'd rather just update the bios :p
there are other ways you can download your pr0n.
 
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I'd like to be educated and then I would like help others with my stupidity
 
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That's what I thought but then they started talking about replace last night and I thought doesn't sound right

And have they updated the board other than bios

So nobody fallows my stupidity and not fallow that path
 
D

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That's what I thought but then they started talking about replace last night and I thought doesn't sound right

And have they updated the board other than bios

So nobody fallows my stupidity and not fallow that path
I'm not sure if there are other revisions but the first thing you should be doing rather than sending it back cause you can't get your RAM speed higher is making sure you have the latest bios for it and then going into the bios and see how you get on with XMP settings first. Also make sure vram voltage is set to 1.35v if it isn't already as at 2133 which is your rams jedec speed it will likely be set to only 1.2v which could cause it not too run higher.

if you have the options try for XMP 3200 c16/18/18 which should be really easy for your ram board and CPU to handle, then you can try for higher and tighter timings etc
 
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Thank you and I spoke to asus tech and said basically the same thing and he started talking new board? And thank you for all your time and this is first time on a forum 25 years playing and building and learning and 1st time

Don't know what say or do how this works and how to do it

Feel like a young one a pup this is something I really haven't felt in long time . Clueless
 

GLD

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I have the same board, with the newest 1405 bios. It's D.O.C.P to change the ram profiles. It's on the EZ MODE screen of the bios. Have you changed that from it's default "disabled"?
 
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No I asked them and never got any information or reply and thanks for your help
 
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Sorry took me so long, I didn't feel yesterday and I tried today and I didn't know if its resolved or not. Thank you so much and I have a question about it so I turned it on and set it up to what you said and on the left side it says right under the processor speed it says 3200 then there's a line and then says memory is 2133 speed. I really don't know and don't want to look like an idiot,i I don't know what to think about it and any help you guys are willing to give me would be greatly appreciated and thank you for your time and your help and thanks again to all, you guys have been great
 
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you have to go into BIOS and set D.O.C.P ram profile.
 
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you have to go into BIOS and set D.O.C.P ram profile.
I did that and not for sure if my dumb a-- did it correctly and any suggestions would be greatly appreciated and thank you for your time.
 
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make a photo of the BIOS screen and post it here.
 
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I hate to ask you I don't know if you know the answer, I tried to download the mobile version of the app and it said its not available in my country. I don't get it because I live in Missouri. And I will get a picture of the screen and I'll try to post it and let you guys have a good laugh. Thank you for your time, I'm just waiting for my medicine to kick in . You guys are really great and thanks again
 
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I hate to ask you I don't know if you know the answer, I tried to download the mobile version of the app and it said its not available in my country. I don't get it because I live in Missouri. And I will get a picture of the screen and I'll try to post it and let you guys have a good laugh. Thank you for your time, I'm just waiting for my medicine to kick in . You guys are really great and thanks again
Take it easy man, you seem a little lost here with all the new stuff for you.
First you need to update the BIOS of your board. Without latest version, we cant help you much with your issue.

Take the time to watch the video below with all the details about how to do it. Watch the whole thing closely and pay attention without skipping any part of it...
You will need the new BIOS file version from ASUS site (look video on how) and a usb flash drive formatted to FAT32.


If you watch the video all the way to the end, you will see the out come of the BIOS flashing was successful. And have your RAM sticks to slots 2 and 4 (if you have a dual kit).
 
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I appreciate your help and time and I'll watch it and see what I can do.hey one question for you can you update bios from internet and no operating system would like to have it working right before I load windows 10 pro 64 bit I thought you could with asus bios program. Thank you so much for your help and time.
 
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