NVMe SSD not recognized by the motherboard

mrtksc54 · Sep 14, 2020

Hello ,

I bought a kingston a2000 nvme ssd but my motherboard not recognize ssd.My MB is Gigabyte Z370 AORUS Gaming 3. i try all settings but no different.
also my BIOS version is the last version f15b.

My BIOS Settings = AHCI ENABLED , CSM DİSABLED , SECURE BOOT ENABLED.
thank you for help

Mussels · Sep 14, 2020

Give us the complete system specs as well as a photo of where the NVME drive is installed - that board has two slots, and you might need to change BIOS settings to enable the second one.

basco · Sep 14, 2020

and what´s in the offboard sata controller config? if there is asmedia disable it

did ya try with secure boot=off

mrtksc54 · Sep 14, 2020

Mussels said:
Give us the complete system specs as well as a photo of where the NVME drive is installed - that board has two slots, and you might need to change BIOS settings to enable the second one.

My cpu is i5 8600k and i use 8x2 gb ram XPG ram and cooler master 750W psu. As you said my motherboard has two slots . i try both of them.

I also remove other storage hardware while trying to new nvme ssd.When I plug in nvme ssd and start the computer for the first time It has been waiting for a long time at the gigabyte logo, and then I can enter the bios . I need to reset it to be able to enter it quickly.

Thank you for help.

WhatsApp Image 2020-09-14 at 13.38.05.jpeg

nguyen · Sep 14, 2020

I have the Z370 Gaming 5 and the M.2 PCIe SSD doesn't show in the BIOS either, it only shows as Windows Boot Manager when you have Win10 installed on it.
However Win10 would recognize it just fine, right click on Windows Logo and select Disk Management to see if your new SSD is listed, if it is there just initialize it.
I guess slightly older boards don't have NVME driver incorporated but Windows 10 do, so it's fine.

mrtksc54 · Sep 14, 2020

nguyen said:
I have the Z370 Gaming 5 and the M.2 PCIe SSD doesn't show in the BIOS either, it only shows as Windows Boot Manager when you have Win10 installed on it.
However Win10 would recognize it just fine, right click on Windows Logo and select Disk Management to see if your new SSD is listed, if it is there just initialize it.
I guess slightly older boards don't have NVME driver incorporated but Windows 10 do, so it's fine.

I was hoping it would appear in windows disk management, but it is not there. It does not exist in Windows Boot Manager. I run NVMe ssd on another computer and installed windows 10. But again it does not boot on my gigabyte z370. i guess i am pretty unlucky.

I don't know what else I can try.

nguyen · Sep 14, 2020

mrtksc54 said:
I was hoping it would appear in windows disk management, but it is not there. It does not exist in Windows Boot Manager. I run NVMe ssd on another computer and installed windows 10. But again it does not boot on my gigabyte z370. i guess i am pretty unlucky.

I don't know what else I can try.

yeah maybe it's DOA ? you can try putting your Kinston drive into the other computer to see if it's there.

mrtksc54 · Sep 14, 2020

I think ssd works on all computers except my motherboard

There is no problem with ssd, it was working fine on the other computer.

Mussels · Sep 14, 2020

Could you reset the BIOS to optimised defaults and go from there?

Obvious user error mistakes can happen too, like installing as MBR on the other system thats not recognised since the new one has CSM disabled

mrtksc54 · Sep 14, 2020

basco said:
and what´s in the offboard sata controller config? if there is asmedia disable it

did ya try with secure boot=off

there is empty.

I take the bios as default and try again but unfortunately the same problem. I guess this ssd is not working because it is not in the compatibility list of the motherboard.
I'm trying to try all the possibilities but nothing has changed. On another computer it was plug and play.

WhatsApp Image 2020-09-14 at 15.07.41.jpeg

Caring1 · Sep 17, 2020

nguyen said:
I have the Z370 Gaming 5 and the M.2 PCIe SSD doesn't show in the BIOS either.........
I guess slightly older boards don't have NVME driver incorporated but Windows 10 do, so it's fine.

NVME has been native since Z97 boards. *shrugs*

nguyen · Sep 17, 2020

Caring1 said:
NVME has been native since Z97 boards. *shrugs*

Nah the BIOS needs to have the specific NVME driver for the particular brand, that doesn't mean you can't use it though.
As I said my Aorus Z97 gaming 5 doesn't detect any NVME drive, however I can still install Win10 on the NVME drive and boot from it after that.

mirh · Dec 31, 2020

I'm not sure why you would need vendor-specific drivers. What year is this?
It should actually be all about a small DXE (or at least after some quick diffing of my MSI Z97 Gaming 7 1.06 bios with the original one that didn't recognize nvme at all, that was an obvious giveaway)

And windows being able to see it isn't news. Booting if the firmware is oblivious to it is weird though. Maybe your ssds come with a special option ROM.

newtekie1 · Dec 31, 2020

nguyen said:
ah the BIOS needs to have the specific NVME driver for the particular brand

I've never seen that before. That is the entire point of the NVMe standard. It uses a standard communication system, there are no drivers needed.

Chaba422 · Dec 31, 2020

type Disk managment in windows search bar, "create and format hard disk partritions" should show up, click on that, and from there u can look for ur new NVME SSD and right click format it and give it Assigned leter, and it should show up

INSTG8R · Dec 31, 2020

nguyen said:
Nah the BIOS needs to have the specific NVME driver

Windows might I know mine has one but Z97 would just need the latest BIOS for good measure and there is definitely and NVME section in the BIOS I had no slots on my Z97 so I can’t say what the NVME options were but might be worth finding that setting.

Mussels · Jan 1, 2021

NVME is universal, BIOS updates may have been needed as standards progressed but its 'driver free' with rare exceptions
(Samsung have an optional driver for example, but they also work on the standard one)

nguyen · Jan 1, 2021

Mussels said:
NVME is universal, BIOS updates may have been needed as standards progressed but its 'driver free' with rare exceptions
(Samsung have an optional driver for example, but they also work on the standard one)

This is what it says in my BIOS

And I'm running the AORUS Z370 Gaming 5 which is almost identical to OP's

Doesn't stop me from using the NVME drive though, been using this for 3 years already (Plextor PX-512M8PeG, MLC NAND FTW

)

DeathtoGnomes · Jan 1, 2021

whats the NVME config settings under the peripherals BIOS tab?

nguyen · Jan 1, 2021

Mussels · Jan 1, 2021

I love how the text goes off the screen, that's clearly some top level BIOS bug there

nguyen · Jan 1, 2021

Mussels said:
I love how the text goes off the screen, that's clearly some top level BIOS bug there

Probably because I'm using Ultra Wide 1440p screen, these BIOSes are old after all

DeathtoGnomes · Jan 1, 2021

nguyen said:
View attachment 181816

there ya go... the answer to all the problems.... :eek:

nguyen · Jan 1, 2021

DeathtoGnomes said:
there ya go... the answer to all the problems....

Well like I told OP who has pretty much the same board, the BIOS doesn't recognize the NVME drive but I installed Win10 just fine. Probably had to go through some hoops but it was so long ago I forgot

, some googling would help though.

Jetster · Jan 1, 2021

For some reason these don't show in the BIOS until you have an active partition. But the W10 install can see it

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
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Video Card(s)	Asus RTX4090 TUF
Storage	Kingston KC3000 2TB NVME
Display(s)	LG OLED CX48"
Case	Corsair 5000D Air
Power Supply	Corsair HX850
Mouse	Razor Viper Ultimate
Keyboard	Corsair K75
Software	win11

System Name	The de-ploughminator Mk-II
Processor	i7 13700KF
Motherboard	MSI Z790 Carbon
Cooling	ID-Cooling SE-226-XT + Phanteks T30
Memory	2x16GB G.Skill DDR5 7200Cas34
Video Card(s)	Asus RTX4090 TUF
Storage	Kingston KC3000 2TB NVME
Display(s)	LG OLED CX48"
Case	Corsair 5000D Air
Power Supply	Corsair HX850
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Keyboard	Corsair K75
Software	win11

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
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NVMe SSD not recognized by the motherboard

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