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PC Randomly Restarting after installing new Ram!

Joined
Jan 15, 2017
Messages
29 (0.01/day)
Processor AMD FX-8350
Motherboard MSI 970 Gaming
Memory Corsair Vengeance 16gb
Video Card(s) MSI R9 290x
Case Corsair
Power Supply EVGA 1000G
Mouse Corsair Sabre RGB
Keyboard Corsair k30
Software Win 7 64bit
Hi guys,

So yesterday I purchased some new Ram as an upgrade, but while gaming or during my music production using ableton Live, my PC seems to randomly restart with no BSOD. Also upon it restarting my screen will not turn back on and the only way I have managed to fix this is by removing the battery for a short while to reset everything.

The new Ram is - Corsair Vengeance 16gb(2x8gb) 1866Mhz (CMY16GX3M2A1866C10R)

I'm a total novice when it comes to Ram timings and overclocking, but I did notice the ram was only running at 1333Mhz - 9-9-9-27.... So I followed a tutorial on youtube to set my new ram to run at the advertised speed within the bios, I set it to 1866mhz - 10-11-10-30 and 1.5v as this is what is displayed on the sticks of ram. Is this the correct way to do things?
The ram I replaced is - Corsair Vengeance 8gb(2x4gb) 1600Mhz (CMZ8GX3M2A1600C9R) I followed the same procedure for that and never had a problem.

Also when buying the ram the guy checked that my Mobo was compatible and said it will work fine.

The Ram seems to run fine If I leave it at 1333, but surely it should run faster?

Also could I use my 8gb of 1600mhz ram to run alongside the new 16gb 1866mhz?

I have been keeping an eye on temperatures and everything seems good.

Sorry for lack of info or Ive missed anything, I'm not too tech savvy when it comes to this kinda stuff!

Mobo - MSI 970 Gaming Mobo
CPU - AMD FX-8350
GPU - MSI R9 290X
PSU - EVGA 1000G
 

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Regarding crashes,
Try dropping the speeds back to either 1600 or 1333, and see if the crashing continues.I just saw the part where you say it runs fine at lower frequency. Well it seems to be causing instability if crashing occurs after you increase the frequency try 1600 MHz see if it stable there.
Regarding the 8 GB of RAM alongside the 16 GB, you could try it if theyre speed ratings are different it will clock the higher set ram down to the lower set ram speed.
 
yeah you could but different speed rams will run on slowest speed

it is compatible but you cant run it to the max coz of difference of speed
 
If anything, could you please redo some screenshots of the "SPD" tab, but this time 1 for each of your 4 slots, because we can see only the first slot.
 
Regarding crashes,
Try dropping the speeds back to either 1600 or 1333, and see if the crashing continues

Regarding the 8 GB of RAM alongside the 16 GB, you could try it if theyre speed ratings are different it will clock the higher set ram down to the lower set ram speed.

So if I lower to 1600mhz, what should I set the timings at?

If anything, could you please redo some screenshots of the "SPD" tab, but this time 1 for each of your 4 slots, because we can see only the first slot.
 

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@Daryl Gill
doesnt your board just have a form of XMP? where it auto sets them? if not, i dont know off the top of my head, but since Your a novice, i certainly dont recommend you mess around with timingswithout doing some homework 1st, that might be why it isnt holding 1866mhz. I recommend researching Timings for 1866/1600mhz, and seeing if you could alterthem to stabilize, but that is out of my field of experience, so i digress.
 
yeah you could but different speed rams will run on slowest speed

it is compatible but you cant run it to the max coz of difference of speed

I would be happy with just the new 16gb Ram running correctly, but if I had to slow the new stuff down than maybe it would be worth adding the extra 8gb?
 
I would put them, at same timming as your 1600Mhz, then give your chipset just a single bump up in volt.
 
@Daryl Gill
doesnt your board just have a form of XMP? where it auto sets them? if not, i dont know off the top of my head, but since Your a novice, i certainly dont recommend you mess around with timingswithout doing some homework 1st, that might be why it isnt holding 1866mhz. I recommend researching Timings for 1866/1600mhz, and seeing if you could alterthem to stabilize, but that is out of my field of experience, so i digress.

There is an option in the bios to enable XMP, would you recommend me trying that? Yes you are totally right, I have no clue really what I'm doing. I have searched for similar timings, setups etc, but most of them vary quite alot to mine
 
There is an option in the bios to enable XMP, would you recommend me trying that? Yes you are totally right, I have no clue really what I'm doing. I have searched for similar timings, setups etc, but most of them vary quite alot to mine
yes use that instead of messing around with timings.
there are many variables in each PC, that would mean the same ram wouldnt necisarily be set the same from one PC to another.....never just "copy paste " settings from the internet, etc...
 
I will have a look in the bios now :)
report back if the issue is solved please. also, Welcome to TPU, please take a moment to fill in your System specs in personal details, like under my Avatar.
:toast:
 
report back if the issue is solved please. also, Welcome to TPU, please take a moment to fill in your System specs in personal details, like under my Avatar.
:toast:

Ok so everything I adjusted previously has now been set back to Auto and I enabled the xmp profile. The only change I can see in cpu-z is on the memory tab and its the bank cycle time, but that means nothing to me! I will have a game of something and load up a music project and see if I get any problems and report back....Thanks for the help so far.
 

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Ok so everything I adjusted previously has now been set back to Auto and I enabled the xmp profile. The only change I can see in cpu-z is on the memory tab and its the bank cycle time, but that means nothing to me! I will have a game of something and load up a music project and see if I get any problems and report back....Thanks for the help so far.


I won't pretend to know what that means either but in my years of building or servicing computers I've never messed with timings . I've done some minor overclocking but unless I'm willing to do the homework and learn what I'm changing , I don't change it. It's a personal rule that kept all my hardware in great condition and I don't mind saying "knock on wood" It hasn't failed me yet

Another thought comes to mind as well, I'm sure there are others who are much better suited to help you in this specific issue. I haven't built or serviced and AMD CPU system since AMD was the "go to" chip to put into a PC, and that's been a while, right around when the core i series Intel's came out, or maybe the P4.
 
1866 speeds, 2x8GB on AMD?????????

Is that not possible?

I won't pretend to know what that means either but in my years of building or servicing computers I've never messed with timings . I've done some minor overclocking but unless I'm willing to do the homework and learn what I'm changing , I don't change it. It's a personal rule that kept all my hardware in great condition and I don't mind saying "knock on wood" It hasn't failed me yet

Haha well Ive never been too fussed about oc'ing stuff before, mainly because I don't know how to, but It would be nice for the stuff I do buy to run a bit closer to advertised speeds
 
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Its going to put a lot of stress on the IMC. Typically those don't run past 2x4GB DDR3 1866/2133 (if I remember correctly), so getting 2x8GB is going to be difficult. To be fair, AMD is not my thing. I just recall users in the past running into issues with higher speeds than 1866 with 2x4GB.. I don't recall 2x8GB. Personally, I would set XMP timings and run at 1600Mhz. You aren't gaining much by overclocking the ram anyway. :)
 
Is that not possible?

i what not possible?

Ive never been too fussed about oc'ing stuff before, mainly because I don't know how to

most "enthusiast" MoBo's now aday's have all the unlocked multiplier stuff easily located in a GUI based uefi/bios, and it is a matter in "less extreme" cases of just increasing multipliers, etc, but as with anything, research is my recommendation before endeavouring on that road too.
 
Its going to put a lot of stress on the IMC. Typically those don't run past 2x4GB DDR3 1866/2133 (if I remember correctly), so getting 2x8GB is going to be difficult. To be fair, AMD is not my thing. I just recall users in the past running into issues with higher speeds than 1866 with 2x4GB.. I don't recall 2x8GB. Personally, I would set XMP timings and run at 1600Mhz. You aren't gaining much by overclocking the ram anyway. :)

Ok well I will try with the setting I have currently and If I have more problems with it restarting, I will try lowering, thanks
 
Ok well I will try with the setting I have currently and If I have more problems with it restarting, I will try lowering, thanks

i hope it helps, Good Luck
 
i what not possible?



most "enthusiast" MoBo's now aday's have all the unlocked multiplier stuff easily located in a GUI based uefi/bios, and it is a matter in "less extreme" cases of just increasing multipliers, etc, but as with anything, research is my recommendation before endeavouring on that road too.

I was just replying to the other guy saying "1866 speeds, 2x8GB on AMD?????????"

I do have some software called msi command center which does its own oc'ing option, but have never tried it. I just use it to keep an eye on temps
 
I was just replying to the other guy saying "1866 speeds, 2x8GB on AMD?????????"

I do have some software called msi command center which does its own oc'ing option, but have never tried it. I just use it to keep an eye on temps

if i may be so bold.
use GPUz to monitor GPU temps, or Afterburner MSI to monitor whatever readings you like(CPU/GPU/HDD/FPS/etc..). both are decent @ what they do.these are just a couple of MANY
 
I would be happy with just the new 16gb Ram running correctly, but if I had to slow the new stuff down than maybe it would be worth adding the extra 8gb?
Fill all four slots and the stable verified max is 1333 for the integrated memory controller in your CPU, with 2x8gb double sided memory, I found the cpunb needed more volts with higher clocks of memory but I'd go with all in max memory and 1333 with tight timings of 8,9,9,21,40 I run mine at that fine all year long any faster and occasionally an error occurred.
I've messed for hours and you don't get many FPS in games with higher clocked memory on AMD.
 
Fill all four slots and the stable verified max is 1333 for the integrated memory controller in your CPU, with 2x8gb double sided memory, I found the cpunb needed more volts with higher clocks of memory but I'd go with all in max memory and 1333 with tight timings of 8,9,9,21,40 I run mine at that fine all year long any faster and occasionally an error occurred.
I've messed for hours and you don't get many FPS in games with higher clocked memory on AMD.


Thank you I was hoping someone who is more experienced with AMD chipsets would chime in.

He was playing with the timings Kinda copying and pasting them from the Internet or at least using Settings that he saw for like type RAM, but his experience is limited so I recommended he not do that and instead try the XMP feature built into his bios.

Based on the lack of his posting and/or presence, it seems to me he may have arrived at a resolution or at least a modicum of stability, hopefully complete stability though.
 
Fill all four slots and the stable verified max is 1333 for the integrated memory controller in your CPU, with 2x8gb double sided memory, I found the cpunb needed more volts with higher clocks of memory but I'd go with all in max memory and 1333 with tight timings of 8,9,9,21,40 I run mine at that fine all year long any faster and occasionally an error occurred.
I've messed for hours and you don't get many FPS in games with higher clocked memory on AMD.
Good... someone that isn't shotgunning advice!
 
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