Radeon RX 580 Idle GPU 100% Usage

[PHaS3]

Hi all,

So I recently upgraded from my GTX970 to a Radeon RX 580 (Sapphire Nitro+ LE 8GB). Been really enjoying it, being my first Radeon since my old 5850 Crossfire setup.

I do have a weird issue, I presume driver related, and wondered if any of you had it with a Radeon. After playing a game, e.g. BF1, the GPU thinks its pegged at 100% usage even at idle. The RAM clocks down as expected, to 300MHz, but the core clock sits at 1440MHz (boost for this model). GPUZ reports 100% GPU usage, as does Afterburner, but the Windows task manager reports 0%, with DWM using 0.1-0.2%. Only a restart seems to sort it out, and it will be fine until I play BF1 again. I haven't seen it do it with PUBG, but it could be luck of the draw and it could presumably happen with PUBG.

I know these cards can be funny with multi monitor, but my 2 aren't at different resolutions, and like I mentioned this doesn't happen after a restart. I have also tried unplugging the secondary monitor as a troubleshooting step. I also dropped the clocks to 1340MHz on the core, which dropped the clock as you would expect but didn't resolve the "phantom usage" issue.

I am running the latest "Adrenaline" drivers.

Here's a GPUZ screenshot:

And here is Windows task manager:

Edit:

Watching a YouTube video in FireFox forces the card to max clocks, and after quitting FireFox the core maintains its 100% load clock of 1440MHz. :| So definately not just BF1.

 

[PHaS3]

I figured this out, or at least the cause of the issue. If I end the amddvr.exe process the imaginary load vanishes.

The process automatically restarts itself, but the load doesn't return. This obviously has something to do with the changes made to ReLive to improve performance. Hopefully AMD patch it in the next driver drop.

 

[eidairaman1]

Try some older drivers, report any bugs using the built in bug reporter, @fullinfusion is the inhome beta tester, let him know

 

[Liviu Cojocaru]

be careful not to have a mining virus or exploit, that could make this happen as well

 

[eidairaman1]

Yup those are botnets now too, get mbam, spybot SD, super antispyware, use trendmicro housecall too

 

[PHaS3]

Thanks guys

I did rule out some form of HIV miner, the "100%" load is also not a heavy load like mining is, its more of a phantom load, the card stays at ~50°C the entire time.

Its definitely the amddvr.exe causing it. My thoughts on it are they specifically mention having made performance improvements for ReLive, and this could be a related byproduct.

I also filled out a report on AMD's bug reporting survey.

 

[Liviu Cojocaru]

Thanks guys

I did rule out some form of HIV miner, the "100%" load is also not a heavy load like mining is, its more of a phantom load, the card stays at ~50°C the entire time.

Its definitely the amddvr.exe causing it. My thoughts on it are they specifically mention having made performance improvements for ReLive, and this could be a related byproduct.

I also filled out a report on AMD's bug reporting survey.

Trust me, the symptom was the same when I had that malware on my PC. It is not made to keep your card at 100% because that is very noticeable...just for your safety run a malwarebytes scan

 

[PHaS3]

This issue is fixed in the new 17.12.2 driver:

Yay

 

[Divide Overflow]

Thanks for the follow up. Nice to hear it wasn't malware and the bug has been fixed.

 

[PHaS3]

Kinda fixed lol.... it is listed as fixed but I see the GPU still gets a little stuck after watching YouTube videos, and its still the AMDDVR.exe process... Hopefully it was a once off lol

 

[molnart]

i have the same problem, even with the 17.12.2 drivers. the 100% GPU load by amddrv.exe occurs even before any previous gpu load (such as playing games or watching videos)

 

[PHaS3]

Still happens for me, not from everything anymore though. YouTube in Firefox does it, so does BF1, but not PUBG. Ending the process still resolves it until the next load too. Slightly annoying.

 

[eidairaman1]

Kinda fixed lol.... it is listed as fixed but I see the GPU still gets a little stuck after watching YouTube videos, and its still the AMDDVR.exe process... Hopefully it was a once off lol

turn off Hardware acceleration it is crap in web browsers across the board doesn't matter if you have AMD or Nvidia video cards It runs like crap.

 

[PHaS3]

turn off Hardware acceleration it is crap in web browsers across the board doesn't matter if you have AMD or Nvidia video cards It runs like crap.

I've never really done that, as I've never had a problem with it (until now I guess). Its off So at least I can watch YouTube without sucking all that GPU power Thank you

 

[eidairaman1]

I've never really done that, as I've never had a problem with it (until now I guess). Its off So at least I can watch YouTube without sucking all that GPU power Thank you

Very small tasks such as youtube or java games can use cpu muscle.

 

[Makaveli]

I have this same problem I just upgraded my 7970ghz to a RX580.

If I kill that task it drops to 0% but then sometimes video playing back in youtube will kick it back up to 100% load.

I reinstalled 17.2.2 but said no to the Relive install and now everything is good.

 

[eidairaman1]

I have this same problem I just upgraded my 7970ghz to a RX580.

If I kill that task it drops to 0% but then sometimes video playing back in youtube will kick it back up to 100% load.

I reinstalled 17.2.2 but said no to the Relive install and now everything is good.

For safe measure turn off hardware accel in browsers, its been broken since XP days afaik

 

[tzatzi91]

I had same problem, i googled and found this topic, confirmed that it's the same thing, amddvr app, a relive thing that for some reason is running even when relive is not installed. So i pulled that app out of folder (program files/amd/cnext/cnext/amddvr.exe) and placed it on desktop for testing purposes (you can delete it as well, i wanted to be sure that everything is working ok even without that file), killed the process in task manager and it's not restarting, which is good, meaning that it will not throw 100% gpu load anymore as it's not existing on the computer.

 

[molnart]

the issue is still present with the 18.01.01 drivers. i will try deleting/renaming the file as tzatzi91 suggested

 

[Aktan]

It's too bad the issue is still there with the latest optional drivers. If you only have the problem in FireFox, here is a propose workaround. I find that the VP9 hardware decoding of the AMD cards to be somewhat lacking anyway. I get frame drops in YouTube with hardware decoding while software decoding is perfectly fine. If your CPU is fast enough and doesn't need hardware decoding, I suggest you change the flag "media.wmf.amd.vp9.enabled" to false in FireFox instead of killing/renaming that process.

 

[DRDNA]

It's too bad the issue is still there with the latest optional drivers. If you only have the problem in FireFox, here is a propose workaround. I find that the VP9 hardware decoding of the AMD cards to be somewhat lacking anyway. I get frame drops in YouTube with hardware decoding while software decoding is perfectly fine. If your CPU is fast enough and doesn't need hardware decoding, I suggest you change the flag "media.wmf.amd.vp9.enabled" to false in FireFox instead of killing/renaming that process.

Does this also resolve the 100% GPU load on idle?
EDIT: Shit sorry, Welcome to TPU!!!

 

[Aktan]

Does this also resolve the 100% GPU load on idle?
EDIT: Shit sorry, Welcome to TPU!!!

I probably should have really test it before posting, so I'll go test now, lol. But I'm pretty sure it does. I'll edit this once I've tested it.

Thanks for the welcome!

Edit: Yes, as I thought. turning off VP9 hardware acceleration in FireFox doesn't cause the bug in ReLive. It makes me think that it's related the VP9 hardware acceleration in the other games too, like maybe a playback of some intro movie. I wonder if you remove the hardware accelerated codec, would that also fix it.

 

[Athlonite]

I'm just going to say IF you don't use relive then get rid of it, it's more trouble than it's worth as you have found out

For safe measure turn off hardware accel in browsers, its been broken since XP days afaik

In modern Browsers like Opera, Chrome and Fire Fox turning off hardware Acceleration is not necessary anymore maybe 5 years ago when it was new and buggy ASF but not anymore

 

[Aktan]

I'm just going to say IF you don't use relive then get rid of it, it's more trouble than it's worth as you have found out

I agree with you as it is an extra process just running for no reason, but for me I would still turn off VP9 hardware acceleration because it drops frames in YouTube playback while software doesn't. It is a slight pain to remember to rename/delete the program each time the drivers are updated also. I'll do both!

 

[Athlonite]

I agree with you as it is an extra process just running for no reason, but for me I would still turn off VP9 hardware acceleration because it drops frames in YouTube playback while software doesn't. It is a slight pain to remember to rename/delete the program each time the drivers are updated also. I'll do both!

Actually the process runs to enable the in-game overlay similar to what you see when using MSI's GPU overclocking app
If it's dropping frames then you have a network or browser or GPU being to old problem I play 1080p youtube videos all the time and never suffer dropped frames ever even in peak times and i never turn off HWA in my browser