random system shutdown with fans running at full speed

[himendra]

No. Programs/files stored/saved on a drive that are not currently running are not "idle". They are doing nothing but taking up drive space. And that is not a problem unless you are running very low on free space.

Programs that are running do take up CPU and RAM resources. But if "idle", that should be minimal impact. Still, if unused, it makes no sense for them to be running at all. Make sure they are not loading at boot.

Yes, Windows defrags hard drives weekly so there is [almost] never a need to manually defrag a hard drive any more. And of course, SSDs never need defragging.

HOWEVER, if running low on free disc space, that can impact defragging and system performance too. There is no set rule or formula for how much free disc space one needs. I often hear it should be a percentage of total disc size - that is total nonsense. I have found a minimum of 30GB free on the boot drive typically works fine.

Does he have the exact same hardware? Not likely.

nono her pc is way older, ram is also 8 gb and GPU and CPU are also older versions

An easy way is to check in Task Manager under the Startup tab. If something is running you are sure you don't need to be running at boot, disable it. If not sure, Google it. If still not sure, probably best to leave it.

yes i checked it, there are no new programs that run on startup, i had already disabled most of them, and any program that does have this feature of running at startup and is not necessary i disable them always.

 

[TORREXdaBeazt]

hmmm yes i will try the reassembling everything first and see, dust here is plenty. i did clean everything but its too much.


you mean the CPU right, no i didnt put new thermal paste on it, now that uve said it i will put. i think its been 1.5 or 2 years since i changed the paste

My graphics card is this, the graphics card on my friends pc is older and has less ram as well, still dota 2 is running on her pc way better than it does on mine, what might be the issue?? Also kindly check the other readings ive taken, i took it while playing dota 2 on diff times, the temperatures of CPU and GPU, does this show anything meaningful? does the low temperature of the CPU tell that we dont need to change the thermal paste yet? please take a look

GPUZ

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View attachment 394414

Reading1

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View attachment 394415

Reading2

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View attachment 394416

Bro replace the thermal paste, t The ideal is to replace it every 5 months, your processor may heat up to the max and the motherboard may shut down for protection.

 

[himendra]

Bro replace the thermal paste, t The ideal is to replace it every 5 months, your processor may heat up to the max and the motherboard may shut down for protection.

hi thanks for your input, i posted a screenshot of the cpu and gpu temperatures while running a game, please take a look at that, after the GPU drivers update the issue hasnt repeated yet, altho its too soon to say that its resolved, ill be at home tomoro and i will run the pc whole day lol. lets see what happens, thank u very much for ur suggestion, i hope we can isolate the real cause of this.

 

[Ruru]

Bro replace the thermal paste, t The ideal is to replace it every 5 months, your processor may heat up to the max and the motherboard may shut down for protection.

5 months? Maybe if you use that cheap bundled paste which comes with a 10EUR cooler, but for a quality paste, 5 years is closer to the realistic repasting cycle.

 

[TORREXdaBeazt]

5 months? Maybe if you use that cheap bundled paste which comes with a 10EUR cooler, but for a quality paste, 5 years is closer to the realistic repasting cycle.

In intensive use? Yes, it must be changed every 5 months, even if it is of the best quality, it loses its properties over time, especially if the PC is left off for 1 day or more, to turn on for 3 days using it, In addition, cleaning maintenance should be at least every 2 months, and to do it properly you have to disassemble the equipment. When doing so, the thermal paste dries even if it doesn't seem like it.

 

[DarkDreams]

hi thanks for your input, i posted a screenshot of the cpu and gpu temperatures while running a game, please take a look at that, after the GPU drivers update the issue hasnt repeated yet, altho its too soon to say that its resolved, ill be at home tomoro and i will run the pc whole day lol. lets see what happens, thank u very much for ur suggestion, i hope we can isolate the real cause of this.

Your temperatures are fine. The 8-pin voltage seems to dip under load though. However I can't really tell how far since the system is back at idle when you made the screenshot. If you could either make a screenshot while the system is still under load (game still running) or hover your mouse over the lowest point in the 8-pin voltage graph when making it that would be helpful. If that voltage dips below 11.2V it is probably time for a new PSU.

 

[TORREXdaBeazt]

Your temperatures are fine. The 8-pin voltage seems to dip under load though. However I can't really tell how far since the system is back at idle when you made the screenshot. If you could either make a screenshot while the system is still under load (game still running) or hover your mouse over the lowest point in the 8-pin voltage graph when making it that would be helpful. If that voltage dips below 11.2V it is probably time for a new PSU.

Other parts would have to be ruled out first (such as RAM or graphics)

 

[himendra]

Your temperatures are fine. The 8-pin voltage seems to dip under load though. However I can't really tell how far since the system is back at idle when you made the screenshot. If you could either make a screenshot while the system is still under load (game still running) or hover your mouse over the lowest point in the 8-pin voltage graph when making it that would be helpful. If that voltage dips below 11.2V it is probably time for a new PSU.

The video game was running when i took those screenshots. I will do just as u said tomoro and check that 8pin voltage graph closely & report here. its night time here and ill take a bath and sleep after this. Thanks very much

Other parts would have to be ruled out first (such as RAM or graphics)

I downloaded a software from this website to check ram. At least that showed it was fine.
By graphics u mean checking the gpu right? How can i check that? I mean it is getting detected by the system, does it happen that a gpu starts running slower or smthng?

 

[TORREXdaBeazt]

The video game was running when i took those screenshots. I will do just as u said tomoro and check that 8pin voltage graph closely & report here. its night time here and ill take a bath and sleep after this. Thanks very much


I downloaded a software from this website to check ram. At least that showed it was fine.
By graphics u mean checking the gpu right? How can i check that? I mean it is getting detected by the system, does it happen that a gpu starts running slower or smthng?

Do you have iGPU? Disconnect the GPU and see if it turns off.

 

[himendra]

Do you have iGPU? Disconnect the GPU and see if it turns off.

Yes i have igpu. Ill do this tomo, disconnecting gpu and seeing if igpu works? Ok

 

[DarkDreams]

The video game was running when i took those screenshots. I will do just as u said tomoro and check that 8pin voltage graph closely & report here. its night time here and ill take a bath and sleep after this. Thanks very much


I downloaded a software from this website to check ram. At least that showed it was fine.
By graphics u mean checking the gpu right? How can i check that? I mean it is getting detected by the system, does it happen that a gpu starts running slower or smthng?

From the GPU-Z screenshots the graphics card looks to be running fine although a little on the hot side of things. 60°C at 50% fan speed and only 30W is abnormal imo, but it also depends on how hot it is at your place and how good the airflow in the case is.

 

[himendra]

From the GPU-Z screenshots the graphics card looks to be running fine although a little on the hot side of things. 60°C at 50% fan speed and only 30W is abnormal imo, but it also depends on how hot it is at your place and how good the airflow in the case is.

It is extremely extremely hot here. U mean at 30w the temperature shudnt be that high ? Ive got a water cooler now in my room lol. Im not using any ac here tho.

 

[Ruru]

In intensive use? Yes, it must be changed every 5 months, even if it is of the best quality, it loses its properties over time, especially if the PC is left off for 1 day or more, to turn on for 3 days using it, In addition, cleaning maintenance should be at least every 2 months, and to do it properly you have to disassemble the equipment. When doing so, the thermal paste dries even if it doesn't seem like it.

I've never heard anyone saying that and I don't even know anyone who changes paste that often (without tinkering with the hardware itself). Not even a single enthusiast friend I have.

 

[himendra]

Your temperatures are fine. The 8-pin voltage seems to dip under load though. However I can't really tell how far since the system is back at idle when you made the screenshot. If you could either make a screenshot while the system is still under load (game still running) or hover your mouse over the lowest point in the 8-pin voltage graph when making it that would be helpful. If that voltage dips below 11.2V it is probably time for a new PSU.

i ran the video game and took the gpuz reading, i kept on checking for any dips in voltage, it was around 20 plus minutes of gaming and i didnt find the voltage dipping. heres the graph

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Do you have iGPU? Disconnect the GPU and see if it turns off.

i just found out that the integrated gpu is not showing in the device listing, im working on this now

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EDIT - guys i enabled "show hidden devices" and then in display adapter a new component is showing, im guessing it has to be the integrated GPU obviously? however how to tell if it is working or not without hardware disassembly? gpuz also doesnt show igpu.
Another thing is in "other devices" what is the pci memory controller and SM bus controller, these devices have an exclamation mark beside them. im googling to find out more info btw

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EDIT 2- in asus website i tried downloading and installing the vga driver for windows 10 64 bit, all versions for it however none of them install, it says the os is not supported, no idea why it says that im on win10 only. Anyways Then i went to 'Bios --> "Graphics configuration" --> igpu multi monitor = 'enable/disable'. After enabling it the igpu is showing in device manager.

I explained it in detail BECOZ i want to make sure that i didnt make any mistake.
The DISPLAY TURNING OFF issue hasnt repeated yet by the way.
--- AFTER installing the motherboard chipset driver the PCI memory controller and SM bus controller are not showing in device manager, i guess the required drivers are installed now?
--- The question i want to ask is -- why was the igpu disabled in BIOS anyways?? was that automatic? and now that its enabled what happens? do i have an advantage with this?
--- i downloaded 'Asus Amoury crate' program from their website hoping that it wud be able to install the correct vga driver, shud i keep this program or uninstall it?
thank you

 

[Bill_Bright]

The ideal is to replace it every 5 months

Total nonsense.

In intensive use? Yes, it must be changed every 5 months, even if it is of the best quality, it loses its properties over time, especially if the PC is left off for 1 day or more, to turn on for 3 days using it

All of that is even more total nonsense.

As noted earlier (my bold underline added this time just to address the above nonsense),

There's no need to reapply TIM (thermal interface material) unless the cured bond of the old TIM is broken. Contrary to what some want everyone else to believe, TIM can easily last 5, 10, 15 years and longer AS LONG AS that cured bond it not broken.

You might get a few (typically 3-5) degrees improvement with a proper, new application of TIM but the reality is, if you "need" those few degrees to prevent crossing thermal protection thresholds, you have other, more urgent heat/cooling issues to deal with first.

Note there is not a single CPU maker, GPU maker, heatsink maker, TIM maker, motherboard maker or computer maker who advises routine reapplications or recommends TIM be replaced just because a certain amount of time has elapsed.

Even if dried, the solids left behind are still doing their job by occupying the microscopic pits and valleys in the mating surfaces - preventing insulating air from getting in there. Note the ONLY reason TIM comes in a liquified format is so it can be squeezed out of the tube, spread evenly over the die, and squished into those pits and valleys.

 

[himendra]

Total nonsense.


All of that is even more total nonsense.

As noted earlier (my bold underline added this time just to address the above nonsense),

guys the issue of display turning off and fans running at full speed has not occured yet, just reporting.
i am not an expert altho i have always replaced the thermal paste in two or three years time, in my first 2 computers i never replaced them coz i didnt even know what they are lol. Im inclined towards believing that replacing the thermal paste in a few months is a bit too much under normal circumstances.In any case i thank everyone of you for the kind suggestions, this forum is a blessing seriously.
ALso one more thing, i changed dota 2 graphics settings from VULKAN to DIRECT X 11 and it immediately made the FPS smooth and stable, i dnt know why that happened but im so happy
thank u very much guys, lets see if the issue repeats tomo
thankssssssssss

 

[himendra]

the issue has not returned people, the display does not turn off after the drivers installation, although the dota2 game does still give low fps lol.
im trying to find out a solution. installed a driver scanner and it showed 16 drivers outdated but it asks me to purchase it. Isnt there any software here in techpowerup that can scan for drivers?

thanks a lot for the help guys

 

[DarkDreams]

the issue has not returned people, the display does not turn off after the drivers installation, although the dota2 game does still give low fps lol.
im trying to find out a solution. installed a driver scanner and it showed 16 drivers outdated but it asks me to purchase it. Isnt there any software here in techpowerup that can scan for drivers?

thanks a lot for the help guys

Driver scanner software is snake oil. Ignore those. They throw random crap at you just to convince you to buy them.

As for the game performance, if the readings you posted on the 12th are anything to go by then your graphics card is not working as much as it could. That means either the CPU/RAM can't keep up (maybe caused by background applications) or there is a software reason (fps limiter/vsync) that reduces the load.

 

[himendra]

Driver scanner software is snake oil. Ignore those. They throw random crap at you just to convince you to buy them.

As for the game performance, if the readings you posted on the 12th are anything to go by then your graphics card is not working as much as it could. That means either the CPU/RAM can't keep up (maybe caused by background applications) or there is a software reason (fps limiter/vsync) that reduces the load.

Namaste.... What can i do then? I mean u shud be right .... Coz my rommies pc is older and even has lesser ram.... And dota2 runs perfectly in that pc. What might be going wrong, shud i just disconnect & reconnect the gpu and ram etc

 

[DarkDreams]

Namaste.... What can i do then? I mean u shud be right .... Coz my rommies pc is older and even has lesser ram.... And dota2 runs perfectly in that pc. What might be going wrong, shud i just disconnect & reconnect the gpu and ram etc

I doubt reseating is going to help with poor performance like this. I would recommend running a benchmark (for example the free demo version of 3D mark) to see if the PC performs adequately in other applications first.

 

[himendra]

I doubt reseating is going to help with poor performance like this. I would recommend running a benchmark (for example the free demo version of 3D mark) to see if the PC performs adequately in other applications first.

oooookayyy ill do that right away

EDIT - here is the result

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i do suspect that something is off.

TEST 2 - Ran another test - direct x 11. resolution - 1080p

Spoiler

 

[DarkDreams]

Try running Time Spy. It has a dedicated CPU test at the end. That might show if there is a bottleneck there.

 

[himendra]

Try running Time Spy. It has a dedicated CPU test at the end. That might show if there is a bottleneck there.

ok i will do that,
By the way i found that in nvidia 3d settings the power management mode option was on "optimal power". Should i change it to "maximum performance" ?

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[DarkDreams]

ok i will do that,
By the way i found that in nvidia 3d settings the power management mode option was on "optimal power". Should i change it to "maximum performance" ?

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View attachment 396124

Definitely change that. Mine is set to Adaptive which works well (allows it to downclock while idle)
Since we have somewhat comparable hardware I ran Time spy just now and got
6549 graphics score
5676 cpu score
Yours should be a little higher than that if all is well.

 

[himendra]

Definitely change that. Mine is set to Adaptive which works well (allows it to downclock while idle)
Since we have somewhat comparable hardware I ran Time spy just now and got
6549 graphics score
5676 cpu score
Yours should be a little higher than that if all is well.

i was testing dota 2 again after changing that power option to maximum performance, i ran way better, BUT i will have to test that again, also i play dota while firefox browser is running in the background, just saying. now ill run time spy.
EDIT- ok i ran the time spy test heres the results
TEST RESULTS - please keep in mind that these results are AFTER i changed the power consumption to maximum performance.
- One more thing i just recalled, a year ago i used MSI afterburner software to under power my GPU, i uninstalled that software after the job was done, WILL that reset the GPU settings?

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is this result fine? what can we learn