• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

RMA Fraud on Amazon Targeting AMD Ryzen Buyers

Joined
Aug 20, 2007
Messages
7,823 (2.05/day)
Likes
6,894
#1
Amazon inventory of AMD's Ryzen 7 and Ryzen 5 processors seem to be suffering from RMA fraud, if several reddit reports and a general article from WCCFtech are to be believed. The RMA fraud appears to consist of a scheme in which an unknown party has been buying up quantities of Ryzen 7 or 5 series CPUs, and RMAing them back to Amazon with a fake CPU inside. The fake CPU appears to be an older Intel-based LGA packaged model, ironically.

The RMA gets by because the heatspreader is relabeled with an authentic looking AMD Ryzen label, which is presumably enough to fool a very PC-knowledge limited Amazon RMA check-in employee. This means the product gets sold again as an open-box item, as usually happens with RMAs.




Fortunately, being these are LGA processors and Ryzen CPU motherboards expect a processor with well, pins, the odds of damage to your motherboard from even a novice PC builder trying to force the CPU in are quite low. It will be immediately apparent something is wrong. For its part, Amazon appears to be handling the crisis well, refunding affected buyers and even issuing gift cards for their trouble and time. Still, this is something to watch out for in open box items or especially market place items on the Amazon general store.

Source: WCCFtech
 
Last edited:
Joined
Jul 13, 2016
Messages
373 (0.67/day)
Likes
200
#2
Obviously a pre-meditated fraud attempt. I can't see how it would be that hard for Amazon to track down where they got those fraudulent returns from as I'm sure a company of their size keeps track of purchase and return addresses. Amazon may have already acted on the matter but something of this magnitude would certainly warranty hiring a separate investigator in addition to working with the police.
 
Joined
Jan 13, 2011
Messages
181 (0.07/day)
Likes
31
#3
I actually wonder how easy it would be if it was all bought with gift cards and shipped to pick up lockers/ups etc under fraudulent names out of area of the person/persons. That is unless they didn't do that amount of basic work to cover their tracks.
 

qubit

Overclocked quantum bit
Joined
Dec 6, 2007
Messages
14,670 (3.96/day)
Likes
8,254
Location
Quantum Well UK
System Name Quantumville™
Processor Intel Core i7-2700K at stock (hits 5 gees+ easily)
Motherboard Asus P8Z68-V PRO/GEN3
Cooling Noctua NH-D14
Memory 16GB (4 x 4GB Corsair Vengeance DDR3 PC3-12800 C9 1600MHz)
Video Card(s) Zotac GTX 1080 AMP! Extreme Edition
Storage Samsung 850 Pro 256GB | WD Green 4TB
Display(s) BenQ XL2720Z | Asus VG278HE (both 27", 144Hz, 3D Vision 2, 1080p)
Case Cooler Master HAF 922
Audio Device(s) Creative Sound Blaster X-Fi Fatal1ty PCIe
Power Supply Corsair HX 850W v1
Software Windows 10 Pro 64-bit
#4
I've never seen anything as bad as this, but it's why I purchase direct from Amazon wherever possible and almost never have problems. When I do buy from the marketplace, there tends to be the odd niggle here and there.
 
Joined
Mar 14, 2008
Messages
241 (0.07/day)
Likes
63
Location
DK
System Name Main setup
Processor I7 5930K
Motherboard Asus X99 Deluxe
Cooling Water
Memory Kingston 16GB 2400 DDR4
Video Card(s) Asus GTX 1080TI STRIX OC
Storage Samsung SSD EVO 840, Crucial MX300 750GB Limited edition, Kingston SSDnow V+
Display(s) ASUS PB287Q 4K
Audio Device(s) onboard
Power Supply Corsair TX-850Watt
Mouse Logitech G500
Keyboard Logitech G19
Software W10
#6
that's what you get for cheaping out on personal..... :)
 
Joined
May 19, 2007
Messages
4,297 (1.10/day)
Likes
510
Processor Intel Core i9 7900X delidded @ 4.7Ghz 1.2v
Motherboard ASUS Rampage VI Extreme
Cooling EK-Supremacy EVO, EK-CoolStream PE 360, EK-CoolStream PE 240, EK-DDC Pump/X-RES 100
Memory Corsair Vengeance RED LED 32GB(8GBx4) DDR4 3400MHz
Video Card(s) EVGA GeForce GTX 1080 Ti FE ( EK 1080TI Waterblock./ Backplate )
Storage Samsung 950 Pro NVME 512GB, 2x 850 Evos 1TB, WD Black 1TB
Display(s) Samsung S27B970 27" Wide PLS Monitor - 2560 x 1440
Case Corsair Carbide Air 540
Power Supply Cooler Master Vanguard Series 1000W
Software Windows 10
Benchmark Scores http://www.3dmark.com/fs/12778735
#7
HAHA Core R7 Duo
 

Polglass

New Member
Joined
Apr 26, 2017
Messages
7 (0.03/day)
Likes
4
#8
So the stolen parts don't have a heat spreader. Are they re-purposed without the heat spreader or do these thieves manage to replicate them.

Also, as a returns officer, shouldn't you notice the lack of pins....just saying.
 
Joined
Feb 8, 2012
Messages
2,700 (1.24/day)
Likes
1,931
Location
Zagreb, Croatia
System Name Windows 7 64-bit Core i5 3570K
Processor Intel Core i5 3570K @ 4.2 GHz, 1.26 V
Motherboard Gigabyte GA-Z77MX-D3H
Cooling Scythe Katana 4
Memory 4 x 4 GB G-Skill Sniper DDR3 @ 1600 MHz
Video Card(s) Gainward NVIDIA GeForce GTX 970 Phantom
Storage Western Digital Caviar Blue 1 TB, Seagate Baracuda 1 TB
Display(s) Dell P2414H
Case CoolerMaster Silencio 550
Audio Device(s) VIA HD Audio
Power Supply Corsair TX v2 650W
Mouse Steelseries Sensei
Keyboard CM Storm Quickfire Pro, Cherry MX Reds
Software MS Windows 7 Enterprise 64-bit SP1
#10
So the stolen parts don't have a heat spreader. Are they re-purposed without the heat spreader or do these thieves manage to replicate them.
Stolen parts have their original heat spreader, Amazon RMA check employees are fooled by a mere Ryzen logo printed on the old cpu's heat spreader ...
 
Joined
Dec 16, 2012
Messages
1,671 (0.90/day)
Likes
1,343
Location
Finland
System Name SER
Processor Intel Core i5-7600K @ 4.7GHz
Motherboard Asus Z170 Pro Gaming
Cooling Alphacool Eisbaer 240 + 4x Corsair ML120
Memory 16GB Corsair Vengeance LPX DDR4-2400 @ 2666MHz
Video Card(s) Asus GeForce GTX 980 Strix @ 1500/2000MHz
Storage 2x 256GB, 2x 250GB, 240GB & 120GB SSD
Display(s) 23" 1080p + 22" 1080p
Case Phanteks Eclipse P400S
Audio Device(s) Creative Sound Blaster Z
Power Supply Super Flower Golden Green 500W
Mouse Logitech G400s
Keyboard Logitech G410
Software Windows 10 Pro
Joined
Aug 20, 2007
Messages
7,823 (2.05/day)
Likes
6,894
#12
I actually wonder how easy it would be if it was all bought with gift cards and shipped to pick up lockers/ups etc under fraudulent names out of area of the person/persons. That is unless they didn't do that amount of basic work to cover their tracks.
In an era of bitcoin purchased giftcards, this is likely.
 
Joined
Oct 31, 2008
Messages
934 (0.28/day)
Likes
227
Location
Portland, OR
Processor AMD FX-8350
Motherboard Asus M5A99X Evo
Cooling Noctua
Memory 16GB G.SKILL Sniper DDR3 1866
Video Card(s) EVGA 980ti FTW
Storage (OS)Samsung 950 Pro (512GB), (Data) WD Reds
Display(s) 24" Dell UltraSharp U2412M
Case Fractal Design Define R4
Audio Device(s) Sennheiser GAME ONE
Power Supply Corsair HX750i
Mouse Mionix Castor
Keyboard Deck Hassium Pro
Software Windows 7 Pro x64
#14
Joined
Oct 25, 2005
Messages
70 (0.02/day)
Likes
21
Location
Long Island, NY
#16
So another words, Amazon resells RMA's as open box units without even checking to see if they function.... because if they had done a basic check there is no way anyone could buy these fake AMD cpus (really intel)....

So never buy Amazon open box gear, because it's likely broken junk that no one ever tested...
 
Joined
Jul 13, 2016
Messages
373 (0.67/day)
Likes
200
#18
I actually wonder how easy it would be if it was all bought with gift cards and shipped to pick up lockers/ups etc under fraudulent names out of area of the person/persons. That is unless they didn't do that amount of basic work to cover their tracks.
Well first, they have an IP address so they better be using a VPN and they better hope it's outside the US. Given the situation it would be easy to subpoena ISP records.

Second, most delivery lockers in the US require your information. I know that both FedEx, Amazon, and USPS require this information. There are smaller locker vendors in more populated areas and many of them do not accept bitcoin so once again your information will be on hand.

Last, Amazon puts restrictions on accounts that use only gift cards for payment without any verifiable personal information for obvious reasons. That is where 90% of the fraud is going to come from.
 
Joined
Mar 13, 2010
Messages
29 (0.01/day)
Likes
6
Location
Grimsby, UK
Processor i5 2500k@4.9GHz
Motherboard MSI Z77 MPOWER
Cooling Thermalright Silver Arrow
Memory G.Skill Trident 8GB 2400C10
Video Card(s) MSI GTX 970 4GB Gaming Edition @ 1542/7516
Storage Samsung 256GB SSD 830
Display(s) NEC 24WMGX3 24" TFT
Case Cooler Master HAF X
Audio Device(s) Creative ZxR
Power Supply Corsair HX 750 Modular PSU
Software Windows 7 64bit Home Edition SP1
#19
Similar thing happend to me buying a warehouse deal EVGA GTX 980 around December 2015, when Amazon UK had that extra 20% off the prices. When I opened the EVGA box their was a GTX 460 or 470 in there. Amazon UK refunded me straight away.

So whoever bought the GTX 980 from Amazon UK stock must have replaced it and sent it back under the Consumer Contracts Regulations act.

These people should be investigated and brought to justice, fraud is fraud.
 
Joined
Jul 16, 2014
Messages
1,686 (1.31/day)
Likes
830
Location
SE Michigan
System Name Dumbass
Processor AMD-9370BE @4.6
Motherboard ASUS SABERTOOTH 990FX R2.0 +SB950
Cooling CM Nepton 280L
Memory G.Skill Sniper 16gb DDR3 2400
Video Card(s) GreenTeam 1080 Gaming X 8GB
Storage C:\SSD (240GB), D:\Seagate (2TB), E:\Western Digital (1TB)
Display(s) 2x Dell S2440L (16:9)
Case Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s) onboard (realtek?) SPKRS:Logitech Z623 200w 2.1
Power Supply Corsair HX1000i
Mouse Logitech G700s
Keyboard Logitech G910 Orion Spark
Software windows 10
Benchmark Scores http://i.imgur.com/gYkHqxU.jpg new pic soon.
#20
There were rumors of a Intel Ryzen series.:kookoo:
 
Joined
Oct 7, 2013
Messages
322 (0.21/day)
Likes
55
#21
Yeah, good point. I hope they catch them whatever the means.
they wont. We gave up all of our privacy and rights for nothing. I get scam phone calls from the same person for months now....not like the government cares. Scam/telemarketers are the easy thing for the government to get ride of...its just the government has no intention of ever doing it. The government and its agents have no duty to protect you so why bother?

I laugh whenever someone says the police are there to protect you...that is 100% false as the US Supreme Court has ruled.

https://en.wikipedia.org/wiki/Warren_v._District_of_Columbia
 
Joined
Aug 20, 2007
Messages
7,823 (2.05/day)
Likes
6,894
#22
they wont. We gave up all of our privacy and rights for nothing. I get scam phone calls from the same person for months now....not like the government cares. Scam/telemarketers are the easy thing for the government to get ride of...its just the government has no intention of ever doing it. The government and its agents have no duty to protect you so why bother?

I laugh whenever someone says the police are there to protect you...that is 100% false as the US Supreme Court has ruled.

https://en.wikipedia.org/wiki/Warren_v._District_of_Columbia
I agree we should never have given up our rights without a fight but I do not agree that the fight is completely lost as of yet. That's all I'll say as this is getting off topic.