Running the program causes an antivirus hang, how to explain?

Reliable353 · Oct 21, 2021

Naki · Oct 21, 2021

Simple - lousy, low quality Norton antivirus.

You might want to report this to the antivirus makers for a fix.

Reliable353 · Oct 21, 2021

Naki said:
Simple - lousy, low quality antivirus.
You might want to report this to the antivirus makers for a fix.

Reported in support, I'm waiting for an answer. Antivirus internationally.

Naki · Oct 21, 2021

Reliable353 said:
Reported in support, I'm waiting for an answer. Antivirus internationally.

Okay then. Please tell us how it goes.
Please note both of Microsoft Defender as well as Kaspersky Cloud Free have no such issues.

QuietBob · Oct 21, 2021

No such problem on my main machine (Win10 64-bit). Could be a user case, but it'd be interesting to know what caused this issue.

EDIT: Checked three other PCs running Win7 64-bit. Also no problem.

P4-630 · Oct 21, 2021

Also no issues here.

Naki · Oct 21, 2021

You guys both also using Norton antivirus, the way OP does?

P4-630 · Oct 21, 2021

His boot time protection is off
His real time protection auto-protect is off and his removable media scan is off

So basically he turned his AV off.

Joke? Maybe?

QuietBob · Oct 21, 2021

Naki said:
You guys both also using Norton antivirus, the way OP does?

Yep, GPU-Z 2.43 and the latest Norton Security. Otherwise I wouldn't be posting in this thread

eidairaman1 · Oct 22, 2021

P4-630 said:
His boot time protection is off
His real time protection auto-protect is off and his removable media scan is off

So basically he turned his AV off.

Joke? Maybe?

The op post is fishy

What program is causing nav to freeze up?

Naki · Oct 22, 2021

eidairaman1 said:
The op post is fishy

What program is causing nav to freeze up?

You are of course correct. GPU-Z might, or might not be the culprit here.
Still, as GPU-Z uses a low-level, system driver to access GPU info, I would not rule out this causing an issue with/in Norton Antivirus.

( Obviously, only in certain scenarios and not on all PCs/laptops running Norton on Windows OS in the world.

)

ThrashZone · Oct 22, 2021

P4-630 said:
His boot time protection is off
His real time protection auto-protect is off and his removable media scan is off

So basically he turned his AV off.

Joke? Maybe?

Hi,
Yeah norton wouldn't like being turned off and probably is making the issue worse
Think everyone has at one time used norton
Only good thing would be the cloud backup otherwise not worth the $$

QuietBob · Oct 22, 2021

ThrashZone said:
Only good thing would be the cloud backup otherwise not worth the $$

Got my 10 PC annual subscription from a reseller for the equivalent of USD 25, including 23% tax. That's about $2/month with 25 GB cloud backup. Since most of my PCs run Win7, Norton serves as an additional layer of protection for the aging OS. And they even supported WinXP until August this year!

ThrashZone · Oct 22, 2021

QuietBob said:
Got my 10 PC annual subscription from a reseller for the equivalent of USD 25, including 23% tax. That's about $2/month with 25 GB cloud backup. Since most of my PCs run Win7, Norton serves as an additional layer of protection for the aging OS. And they even supported WinXP until August this year!

Hi,
Yep have 4 win-7 computers but I use malwarebytes pro for a long time after I dumped norton long ago
Best purchase/ switch I've ever made actually four licenses back in the day were 20.us+- a pop with no subscription and three installs same key :cool:

Use it on 10 and even win-11 to.
Now mbam premium is yearly subscription

System Name	Main PC/OldPC/3rd PC
Processor	Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard	ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling	Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory	32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s)	SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage	2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s)	Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case	Fractal Design Define R4 Titanium
Audio Device(s)	Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply	Cooler Master Silent ProM 600 W (modular)
Mouse	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software	Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)

System Name	Main PC/OldPC/3rd PC
Processor	Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard	ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling	Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory	32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s)	SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage	2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s)	Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case	Fractal Design Define R4 Titanium
Audio Device(s)	Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply	Cooler Master Silent ProM 600 W (modular)
Mouse	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software	Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)

Processor	5800X3D -30 CO
Motherboard	MSI B550 Tomahawk
Cooling	DeepCool Assassin III
Memory	32GB G.SKILL Ripjaws V @ 3800 CL14
Video Card(s)	ASRock MBA 7900XTX
Storage	1TB WD SN850X + 1TB ADATA SX8200 Pro
Display(s)	Dell S2721QS 4K60
Case	Cooler Master CM690 II Advanced USB 3.0
Audio Device(s)	Audiotrak Prodigy Cube Black (JRC MUSES 8820D) + CAL (recabled)
Power Supply	Seasonic Prime TX-750
Mouse	Logitech Cordless Desktop Wave
Keyboard	Logitech Cordless Desktop Wave
Software	Windows 10 Pro

System Name	AlderLake / Laptop
Processor	Intel i7 12700K P-Cores @ 5Ghz / Intel i3 7100U
Motherboard	Gigabyte Z690 Aorus Master / HP 83A3 (U3E1)
Cooling	Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans / Fan
Memory	32GB DDR5 Corsair Dominator Platinum RGB 6000MHz CL36 / 8GB DDR4 HyperX CL13
Video Card(s)	MSI RTX 2070 Super Gaming X Trio / Intel HD620
Storage	Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2 / Samsung 256GB M.2 SSD
Display(s)	23.8" Dell S2417DG 165Hz G-Sync 1440p / 14" 1080p IPS Glossy
Case	Be quiet! Silent Base 600 - Window / HP Pavilion
Audio Device(s)	Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply	Seasonic Focus Plus Gold 750W / Powerbrick
Mouse	Logitech MX Anywhere 2 Laser wireless / Logitech M330 wireless
Keyboard	RAPOO E9270P Black 5GHz wireless / HP backlit
Software	Windows 11 / Windows 10
Benchmark Scores	Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

System Name	Main PC/OldPC/3rd PC
Processor	Intel Core i7-3770K Ivy Bridge/Core i5-3470 Ivy Bridge/Core i3-4330 Haswell
Motherboard	ASUS P8Z77-V/ASRock Z68 Pro3 Gen1/ASUS H81M2
Cooling	Cooler Master Hyper 212 EVO/Intel Box cooler/Intel Box cooler
Memory	32GB Corsair Vengeance/32GB ADATA/16GB ADATA
Video Card(s)	SAPPHIRE R9 290 Tri-X OC 4GB/MSI RX 480 8GB/SAPPHIRE R9 390 8GB
Storage	2x1TB ADATA SSDs in RAID0+3 HDDs/2xCrucial 1TB SSDs in RAID0+3 HDDs/Samsung 1TB SSD+8TB+4TB HDDs
Display(s)	Philips 274E5QHAB@HDMI + Philips 273EQH@DVI (both 27")
Case	Fractal Design Define R4 Titanium
Audio Device(s)	Kenwood Mini HiFi system/Microlab speakers/Philips HDMI (main)+LG TV monitor HDMI + Apple headphones
Power Supply	Cooler Master Silent ProM 600 W (modular)
Mouse	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)@Razer Goliath mousepad (Medium speed)
Keyboard	Microsoft Ergonomic Sculpt Desktop 2.0 (combo)
Software	Win10 64-bit (Main PC v.1809 RTM Enterprise/2nd PC v.1903 Insider Preview Pro/3rd PC - same as 2nd)

Running the program causes an antivirus hang, how to explain?

Reliable353

New Member

Naki

Reliable353

New Member

Naki

QuietBob

P4-630

Naki

P4-630

QuietBob

eidairaman1

The Exiled Airman

Naki

ThrashZone

QuietBob

ThrashZone

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Ghetto Rigs z490\|x99\|Acer 17 Nitro 7840hs/ 5600c40-2x16/ 4060/ 1tb acer stock m.2/ 4tb sn850x
Processor	10900k w/Optimus Foundation \| 5930k w/Black Noctua D15
Motherboard	z490 Maximus XII Apex \| x99 Sabertooth
Cooling	oCool D5 res-combo/280 GTX/ Optimus Foundation/ gpu water block \| Blk D15
Memory	Trident-Z Royal 4000c16 2x16gb \| Trident-Z 3200c14 4x8gb
Video Card(s)	Titan Xp-water \| evga 980ti gaming-w/ air
Storage	970evo+500gb & sn850x 4tb \| 860 pro 256gb \| Acer m.2 1tb/ sn850x 4tb\| Many2.5" sata's ssd 3.5hdd's
Display(s)	1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Case	D450 \| Cherry Entertainment center on Test bench
Audio Device(s)	Built in Realtek x2 with 2-Insignia 2.0 sound bars & 1-LG sound bar
Power Supply	EVGA 1000P2 with APC AX1500 \| 850P2 with CyberPower-GX1325U
Mouse	Redragon 901 Perdition x3
Keyboard	G710+x3
Software	Win-7 pro x3 and win-10 & 11pro x3
Benchmark Scores	Are in the benchmark section