I have no reason to present anything other than the truth. this sample was sent to me in 2009, during a offering you guys had on HWC, where I was staff. I was told there was a different package for staff, and was sent one of those. Who sent it to me, really I do not know, but it was sent in your name(Nademon), and the problems faced by me with that sample were also faced by other users during that test. When the same was offered this time, I requested you send some to me directly instead. I actually have screenshots of that thread back then, the reporting I did and the other users as well, which has no disappeared off of that forum. I'll gladly save those for another day. So, I'll leave it up to you to track down with HWC who sent me that tube. you'll find my post in the thread over there asking for a sample, too. http://www.hardwarecanucks.com/foru...n-cooling-7-carat-diamond-tim-giveaway-4.html So, look...I had a bad experience. You want to say this is not your product, that's fine, and I accept that, and that is why I asked you send me a sample directly earlier in this thread when this offering here first started. I'm not placing any blame here on anyone. This is just what happened to me, and yes, it did cost me two high-end VGAs. If HWC staff were misrepresenting themselves as your agents, you might want to look into that as well, and since there are things like the internetwaybackmachine, I have no issue at all stating my side of this story. Anyone with a bit of internet access can follow along and check this all out for themselves. Anyway this was some time ago, and like I told you, I think you have a good product, that issues here are minor and easily resolved for users in the current test, but what I experienced was definitely far from what you represent as possible. I leave it up to you and anyone that reads this to investigate why. You can consider this my reporting of long-term testing form that original test I took part in, and that is all.