• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

USB dongle thingamajig

Joined
Jun 16, 2008
Messages
456 (0.08/day)
Location
San Antonio TX
System Name Don't Tell My Wife
Processor i7-13700K
Motherboard ASUS ROG Strix Z690-F Gaming WiFi 6E
Cooling ASUS ROG Strix LC II 240 + Four 120mm Noctua's
Memory 32GB Vengeance DDR5 5600
Video Card(s) RTX 3080Ti
Storage (3) M.2 SSD's
Display(s) Phillips 144Hz 1Ms + Gigabyte 34" ultrawide
Case Lian Li Lancool 2 Mesh
Audio Device(s) Onboard Sound
Power Supply Corsair 850w Modular
Mouse G502 Hero
Keyboard Steelseries MERC - best kbd EVER!
Software Win 10 Pro
Hello all,

My bosses computer seems to really dislike wireless mice with the little usb dongle thingamajig. It acts really erratic and jumpy, even with a brand new mouse. The mouse pointer lags out all over the screen.

What could be causing this?

Thanks!
 
Joined
Jan 29, 2012
Messages
6,443 (1.44/day)
Location
Florida
System Name natr0n-PC
Processor Ryzen 5950x/5600x
Motherboard B450 AORUS M
Cooling EK AIO 360 - 6 fan action
Memory Patriot - Viper Steel DDR4 (B-Die)(4x8GB)
Video Card(s) EVGA 3070ti FTW
Storage Various
Display(s) PIXIO IPS 240Hz 1080P
Case Thermaltake Level 20 VT
Audio Device(s) LOXJIE D10 + Kinter Amp + 6 Bookshelf Speakers Sony+JVC+Sony
Power Supply Super Flower Leadex III ARGB 80+ Gold 650W
Software XP/7/8.1/10
Benchmark Scores http://valid.x86.fr/79kuh6
mouse pad /surface
 

dorsetknob

"YOUR RMA REQUEST IS CON-REFUSED"
Joined
Mar 17, 2005
Messages
9,105 (1.30/day)
Location
Dorset where else eh? >>> Thats ENGLAND<<<
Probably cheapskate mice
 
Joined
Apr 19, 2012
Messages
12,062 (2.75/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
Hello all,

My bosses computer seems to really dislike wireless mice with the little usb dongle thingamajig. It acts really erratic and jumpy, even with a brand new mouse. The mouse pointer lags out all over the screen.

What could be causing this?

Thanks!

Interference! Also my Logitech K400 mouse cursor lags when it's low on battery.
 
Joined
Feb 19, 2009
Messages
1,831 (0.33/day)
Location
UK Warwickshire
System Name PC-Chips
Processor Ryzen 5 5600x
Motherboard Asus ROG Strix B550-F Gaming.
Cooling Thermalright Peerless Assassin 120 SE CPU Air Cooler 6 heat pipes.
Memory Patriot Viper 32gig dual channel 3600mhz
Video Card(s) PowerColor HellHound RX 7900 GRE OC
Storage 2X Samsung 860 EVO SSD's 500gig / 2TB crucial P3-NVME / WD-BLUE SN550 1TB M.2 / SP A55 512gig
Display(s) Panasonic 40-inch 4k TV
Case Modded NZXT H510
Audio Device(s) Realtek S1220A - Yamaha A-S501 AMP - 4 x Wharfedale diamond 9.1 speakers - Wharfedale SW150 sub
Power Supply EVGA SuperNOVA G6 750W 80+ Gold
Mouse Some cheap wireless thing
Keyboard Razer Cynosa lite
VR HMD Oculus Quest 2 128gig version
Software Windows 11 pro 64bit
List the mouse as some of the cheapo ones never work right especially the ones you can buy from places like tesco
 
Joined
Jul 25, 2006
Messages
12,147 (1.87/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Logitech M190
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
Interference!
That's my first thought. Ensure as much separation between other electronics and the mouse and dongle as possible (but not between the mouse and dongle - the closer the better there). If the room if full of fluorescent lights, turn them off and see what happens. Having the case and dongle stuffed in a metal desk does not help either. Well, it helps with interference but it attenuates the RF signal between the mouse and dongle and a weak signal there interfere with the mouse.
 
Joined
Jun 16, 2008
Messages
456 (0.08/day)
Location
San Antonio TX
System Name Don't Tell My Wife
Processor i7-13700K
Motherboard ASUS ROG Strix Z690-F Gaming WiFi 6E
Cooling ASUS ROG Strix LC II 240 + Four 120mm Noctua's
Memory 32GB Vengeance DDR5 5600
Video Card(s) RTX 3080Ti
Storage (3) M.2 SSD's
Display(s) Phillips 144Hz 1Ms + Gigabyte 34" ultrawide
Case Lian Li Lancool 2 Mesh
Audio Device(s) Onboard Sound
Power Supply Corsair 850w Modular
Mouse G502 Hero
Keyboard Steelseries MERC - best kbd EVER!
Software Win 10 Pro
List the mouse as some of the cheapo ones never work right especially the ones you can buy from places like tesco
I'd be listing a lot of mice! We're on our 6th one right now!
 

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
Buy quality products, place the receiver in LOS (line of sight) and try again.
 
Joined
Apr 19, 2012
Messages
12,062 (2.75/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
I'd be listing a lot of mice! We're on our 6th one right now!

6 different makes and models? I don't believe the mice are the problem. It's either down to crappy interference between the dongle and the mouse, or a seriously strange surface.
 
Joined
Jun 16, 2008
Messages
456 (0.08/day)
Location
San Antonio TX
System Name Don't Tell My Wife
Processor i7-13700K
Motherboard ASUS ROG Strix Z690-F Gaming WiFi 6E
Cooling ASUS ROG Strix LC II 240 + Four 120mm Noctua's
Memory 32GB Vengeance DDR5 5600
Video Card(s) RTX 3080Ti
Storage (3) M.2 SSD's
Display(s) Phillips 144Hz 1Ms + Gigabyte 34" ultrawide
Case Lian Li Lancool 2 Mesh
Audio Device(s) Onboard Sound
Power Supply Corsair 850w Modular
Mouse G502 Hero
Keyboard Steelseries MERC - best kbd EVER!
Software Win 10 Pro

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
I doubt a Razer Mamba 2012 qualifies as a "cheap mouse".

Are you using them on top of a damn microwave? No one else has these issues so sounds like some form of weird interference.
 

FordGT90Concept

"I go fast!1!11!1!"
Joined
Oct 13, 2008
Messages
26,259 (4.63/day)
Location
IA, USA
System Name BY-2021
Processor AMD Ryzen 7 5800X (65w eco profile)
Motherboard MSI B550 Gaming Plus
Cooling Scythe Mugen (rev 5)
Memory 2 x Kingston HyperX DDR4-3200 32 GiB
Video Card(s) AMD Radeon RX 7900 XT
Storage Samsung 980 Pro, Seagate Exos X20 TB 7200 RPM
Display(s) Nixeus NX-EDG274K (3840x2160@144 DP) + Samsung SyncMaster 906BW (1440x900@60 HDMI-DVI)
Case Coolermaster HAF 932 w/ USB 3.0 5.25" bay + USB 3.2 (A+C) 3.5" bay
Audio Device(s) Realtek ALC1150, Micca OriGen+
Power Supply Enermax Platimax 850w
Mouse Nixeus REVEL-X
Keyboard Tesoro Excalibur
Software Windows 10 Home 64-bit
Benchmark Scores Faster than the tortoise; slower than the hare.
1) Try using the mouse right next to the USB dongle. If it doesn't do it, buy a male/female USB extension cable to move the USB dongle to a location that is right next to where the mouse would be used normally.
2) Try using a different USB port on the system.
3) Try using the mouse/USB dongle on a different system.
4) Replace the batteries with new--let it charge at least 12 hours before disconnecting it from the charger.
5) Verify the batteries are (type and voltage) what the manual says they should be.
6) Try a wired mouse with the system to see if the behavior is the same.
7) Try different surfaces (a book, newspaper, magazine, piece of paper, etc.).
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.23/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
I'd pick up a usb extension cable and put the receiver as close to the mouse as possible. It sounds like interference.
 
Joined
Jul 25, 2006
Messages
12,147 (1.87/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Logitech M190
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
I'd pick up a usb extension cable and put the receiver as close to the mouse as possible. It sounds like interference.
Just, as a test, move the mouse next to the dongle. No need for an extension cable to see if distance is the problem.

If the case supports a front panel USB port, I might try that.
 

hat

Enthusiast
Joined
Nov 20, 2006
Messages
21,731 (3.41/day)
Location
Ohio
System Name Starlifter :: Dragonfly
Processor i7 2600k 4.4GHz :: i5 10400
Motherboard ASUS P8P67 Pro :: ASUS Prime H570-Plus
Cooling Cryorig M9 :: Stock
Memory 4x4GB DDR3 2133 :: 2x8GB DDR4 2400
Video Card(s) PNY GTX1070 :: Integrated UHD 630
Storage Crucial MX500 1TB, 2x1TB Seagate RAID 0 :: Mushkin Enhanced 60GB SSD, 3x4TB Seagate HDD RAID5
Display(s) Onn 165hz 1080p :: Acer 1080p
Case Antec SOHO 1030B :: Old White Full Tower
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro - Bose Companion 2 Series III :: None
Power Supply FSP Hydro GE 550w :: EVGA Supernova 550
Software Windows 10 Pro - Plex Server on Dragonfly
Benchmark Scores >9000
I know it's not really solving your problem, but why not just use a wired mouse? I dislike wireless things for exactly these reasons. Wired is always better.
 
Joined
Dec 18, 2005
Messages
8,253 (1.23/day)
System Name money pit..
Processor Intel 9900K 4.8 at 1.152 core voltage minus 0.120 offset
Motherboard Asus rog Strix Z370-F Gaming
Cooling Dark Rock TF air cooler.. Stock vga air coolers with case side fans to help cooling..
Memory 32 gb corsair vengeance 3200
Video Card(s) Palit Gaming Pro OC 2080TI
Storage 150 nvme boot drive partition.. 1T Sandisk sata.. 1T Transend sata.. 1T 970 evo nvme m 2..
Display(s) 27" Asus PG279Q ROG Swift 165Hrz Nvidia G-Sync, IPS.. 2560x1440..
Case Gigabyte mid-tower.. cheap and nothing special..
Audio Device(s) onboard sounds with stereo amp..
Power Supply EVGA 850 watt..
Mouse Logitech G700s
Keyboard Logitech K270
Software Win 10 pro..
Benchmark Scores Firestike 29500.. timepsy 14000..
a usb extension cable should improve things two ways.. move the dongle further away from the PC which may be causing interference problems and move it closer to the mouse creating a stronger signal.. actually three things.. direct line sight will be there as well..

my not exactly cheap mouse comes with one.. i dont need it but its there if i do..

trog
 
Joined
Jun 16, 2008
Messages
456 (0.08/day)
Location
San Antonio TX
System Name Don't Tell My Wife
Processor i7-13700K
Motherboard ASUS ROG Strix Z690-F Gaming WiFi 6E
Cooling ASUS ROG Strix LC II 240 + Four 120mm Noctua's
Memory 32GB Vengeance DDR5 5600
Video Card(s) RTX 3080Ti
Storage (3) M.2 SSD's
Display(s) Phillips 144Hz 1Ms + Gigabyte 34" ultrawide
Case Lian Li Lancool 2 Mesh
Audio Device(s) Onboard Sound
Power Supply Corsair 850w Modular
Mouse G502 Hero
Keyboard Steelseries MERC - best kbd EVER!
Software Win 10 Pro
I like the extension cable idea. I'm gonna try that.

Thanks guys.
 
Top