Very annoying HIGH Ping/Latency spikes, All games and devices

[BarrettSimpson3891]

up to 500~1000ms, look like someone downloarding or watch online movies,
how about resetting your wifi password, and make sure your or family pc didnt Download the file(movie) automatic

 

[Aquinus]

Oh ok so you dont own the account. You realize that bandwidth is shared amongst tvs and other computers in home...

We also ruled out devices on the network. He tried it with the modem directly connected to the computer and ti still happens.

up to 500~1000ms, look like someone downloarding or watch online movies,
how about resetting your wifi password, and make sure your or family pc didnt Download the file(movie) automatic

Read the thread first. We ruled out everything on the network by directly connecting to them modem and the issue still exists.

 

[eidairaman1]

We also ruled out devices on the network. He tried it with the modem directly connected to the computer and ti still happens.


Read the thread first. We ruled out everything on the network by directly connecting to them modem and the issue still exists.

Only way hed be able to have a direct connection to the circuit is removing
the splitter, they do go bad, ive replaced many coaxial parts when att rgs and wired tvs were using coax as home run and back feeding hpna

 

[RejZoR]

Set QoS on a router properly. With it set properly i can run eMule with full upload and still get playable latency in games even when sister is working on her laptop/tablet/phone. It does the job that good. There might be other traffic in the background and you won't solve that even if you connect directly bypassing routers and other hardware...

 

[OneMoar]

his SNR's are within tolerance tho docsis spec says at least 30DBi for QAM256(downstream) and A MAX of 52DBi for upstream running QAM64 (also you need to monitor the SNR At the time of the problem)
you people are barking up the wrong tree need to backup here I would start looking at the router and or physical lan traffic spikes at a certain time of day are ALWAYS on the isp end and there is nothing you can do about it - either they have a issue or somebody on your subnode is pulling a extreme amount of bandwidth at that time given that the tech indicated that this was the case its nothing on your end and there isn't much you can do about it other then ring the office everyday and bitch until something gets done