Very annoying HIGH Ping/Latency spikes, All games and devices

suraswami · May 7, 2014

Valonus1992 said:
Well, again, I FEEL the spikes in games, which is most annoying. Ive tested the modem and pinged google, still got spikes. All day I tried playing today, did well, no spikes, then later at night, bam random spikes. He comes out friday. Is there ANYTHING I can try and rule out? If Im getting 1500ms SPIKES off the modem, pinged google.com, does this rule out anything? I mean, what should I tell this guy when he gets here?...

Did you connect a PC directly to the modem and ran the ping test? You get 1500ms spikes even then?

Valonus1992 · May 7, 2014

Well, just to show you guys, YES I will connect the laptop downstairs DIRECTLY to the modem, PING google, and show you the results. Also as a side note, I traced google gave me 30 hops and turned up nothing, is that normal? Brb let me show you the results.

(Real quick, stumbled accross this, is this true? Cuz I didnt get spikes before no matter WHAT damn time I went on... so why now?)

The issue is Comcast is on a shared neighborhood network. The more people that are on (like in the evenings) the more bandwidth that is used the less there is to go around. That's why everyone is experiencing lag spikes in so called "prime time".

So no amount of modem swapping or tech visits will correct the problem. Comcast "over sells" it's bandwidth so until it upgrades the neighborhood nodes there will be issues with lag when there are a lot of people using the network

remixedcat · May 7, 2014

Ping tests, speed tests, download netsurveyor for your wifi, download stuff, stream stuff and make sure the tech sees this.

remixedcat · May 7, 2014

BTW I had 600ms ping ona a GOOD DAY when I had comcast in nashville! it averaged 2000ms!!!!!!!!

Mussels · May 7, 2014

as long as you can show him wired to modem = ping spikes to internet, that rules out everything on your end.

removes the excuses that its wifi, or the router meaning they have to fix it on their end.

sounds like congestion, when their network is busy it cant keep up.

Valonus1992 · May 7, 2014

So, I talked to my ISP, he checked my latency, and said my modem is end of life spam, basically, sucks balls, and getting the new updated system SHOULD and will solve my issue. He comes friday but UGH. Should I just let them know I have an outdated one? My step dad says they should have one on the van they bring, but Idk...

eidairaman1 · May 7, 2014

You could be apart of a botnet.

silkstone · May 7, 2014

Your wifi is password protected, correct?
Just wondering if a neighbor could be connecting.

Valonus1992 · May 7, 2014

eidairaman1 said:
You could be apart of a botnet.

No way, checked my startup, nothing odd there. And I havent downloaded anything odd. Anything sure way to check though? Nothing is running on task that hogs my data or anything.

Solaris17 · May 7, 2014

When he comes out tell him the tech on the phone said your surfboard was "end of life span" and that you had high ping on your "condition test"

the tech will give you a new box and then probably start fixing the problem with the node on their end.

suraswami · May 7, 2014

I said this in one of my previous post and somebody said it was wireless! So there is problem with ISP. Fight with them, if in your area you have another service provider try to play the 'I am cancelling service'.

Aquinus · May 7, 2014

I would constantly ping the second IP you get in a traceroute. I wanted to get around using my own network, but I have confidence in my firewall where I really shouldn't care.

Keep in mind this is in Linux but you can do the same thing in Windows by using ping and tracert instead of traceroute.

Example trace route. This is what I get from Google from my side of Comcast's network.

Code:

jdoane@Prime:~$ traceroute google.com
traceroute to google.com (74.125.226.1), 30 hops max, 60 byte packets
1  sophia.concord.peared.net (10.10.10.254)  11.591 ms  11.437 ms  11.265 ms
2  * * *
3  te-8-4-ur02.concord.nh.boston.comcast.net (68.85.185.5)  22.160 ms  22.977 ms  22.838 ms
4  be-77-ar01.woburn.ma.boston.comcast.net (68.85.37.201)  27.921 ms  38.318 ms  38.170 ms
5  he-0-15-0-0-ar01.needham.ma.boston.comcast.net (69.139.221.201)  38.027 ms * *
6  he-2-9-0-0-cr01.newyork.ny.ibone.comcast.net (68.86.90.57)  37.519 ms  30.568 ms  40.873 ms
7  he-0-12-0-1-pe03.111eighthave.ny.ibone.comcast.net (68.86.85.86)  40.722 ms  32.537 ms  31.564 ms
8  as15169-2-c.111eighthave.ny.ibone.comcast.net (23.30.206.126)  34.458 ms  29.366 ms  59.645 ms
9  209.85.248.178 (209.85.248.178)  59.475 ms  59.323 ms  59.182 ms
10  209.85.245.177 (209.85.245.177)  54.535 ms  43.838 ms  43.685 ms
11  lga15s42-in-f1.1e100.net (74.125.226.1)  43.524 ms  43.356 ms  41.026 ms

So the first node I hit is this (I'm starting to wish that TPU used github flavored markdown right now...)

Code:

te-8-4-ur02.concord.nh.boston.comcast.net (68.85.185.5)

So you can try running a constant ping against the first hop on the network that you can ping. This will narrow down whether or not it's their network in the area or your connection to it. If it still spikes even to the first node, it might not be an over-usage problem but a signal problem.

Code:

jdoane@Prime:~$ ping -c 10 68.85.185.1
PING 68.85.185.1 (68.85.185.1) 56(84) bytes of data.
64 bytes from 68.85.185.1: icmp_req=1 ttl=253 time=20.7 ms
64 bytes from 68.85.185.1: icmp_req=2 ttl=253 time=18.9 ms
64 bytes from 68.85.185.1: icmp_req=3 ttl=253 time=19.2 ms
64 bytes from 68.85.185.1: icmp_req=4 ttl=253 time=21.1 ms
64 bytes from 68.85.185.1: icmp_req=5 ttl=253 time=19.1 ms
64 bytes from 68.85.185.1: icmp_req=6 ttl=253 time=21.3 ms
64 bytes from 68.85.185.1: icmp_req=7 ttl=253 time=19.7 ms
64 bytes from 68.85.185.1: icmp_req=8 ttl=253 time=25.4 ms
64 bytes from 68.85.185.1: icmp_req=9 ttl=253 time=19.8 ms
64 bytes from 68.85.185.1: icmp_req=10 ttl=253 time=19.5 ms

--- 68.85.185.1 ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9018ms
rtt min/avg/max/mdev = 18.998/20.515/25.438/1.833 ms

Either way, it's Comcast's problem if it has nothing to do with wiring in the house. If it's from the cable drop out, they'll fix it free of charge. If it's inside your house and not the modem, they'll charge you 50 dollars for just coming out.

It's also worth noting that you shouldn't take the pings I produced too seriously. They're in a VM, going through the power line adapter, so some latency gets added naturally. Windows makes this ping over wifi to the same node:

Code:

C:\Users\jdoane>ping -n 5 68.85.185.1

Pinging 68.85.185.1 with 32 bytes of data:
Reply from 68.85.185.1: bytes=32 time=10ms TTL=253
Reply from 68.85.185.1: bytes=32 time=9ms TTL=253
Reply from 68.85.185.1: bytes=32 time=9ms TTL=253
Reply from 68.85.185.1: bytes=32 time=10ms TTL=253
Reply from 68.85.185.1: bytes=32 time=9ms TTL=253

Ping statistics for 68.85.185.1:
    Packets: Sent = 5, Received = 5, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 9ms, Maximum = 10ms, Average = 9ms

remixedcat · May 7, 2014

I have something called "line assurance" (have to-house is old and stuff is wonky) that's like 3 or 4 something a month from my ISP and they take care of inside wiring for free. You may want to ask about that. Not all ISPs have it though

Aquinus · May 7, 2014

remixedcat said:
I have something called "line assurance" (have to-house is old and stuff is wonky) that's like 3 or 4 something a month from my ISP and they take care of inside wiring for free. You may want to ask about that. Not all ISPs have it though

I think Comcast likes to charge you when they have to do work beyond just the drop itself. I've never seen something like that for Comcast, although it would be nice. My house was built in 1902, so I know where you're coming from.

remixedcat · May 7, 2014

I got a house built in 1910 and something is always going wrong

arrrg... cable runs are mostly new though....

95Viper · May 7, 2014

Aquinus said:
I think Comcast likes to charge you when they have to do work beyond just the drop itself. I've never seen something like that for Comcast, although it would be nice. My house was built in 1902, so I know where you're coming from.

Comcast does offer a maintenance plan... it is Service Protection Plan (SPP).
Service Protection Plan Definitions,Terms and Conditions.

Check your bill... quite a few people are already paying for it and do not realize it. Should labeled Service, Service protection, or SPP.

eidairaman1 · May 7, 2014

Solaris17 said:
When he comes out tell him the tech on the phone said your surfboard was "end of life span" and that you had high ping on your "condition test"

the tech will give you a new box and then probably start fixing the problem with the node on their end.

Usually meaning from street cabinet to a terminal/ped- from there a coaxial drop. To side of home

remixedcat said:
I got a house built in 1910 and something is always going wrong arrrg... cable runs are mostly new though....

youre definitely on copper out there

Valonus1992 · May 7, 2014

Well, again, Im ping testing right now in the early morning (Well for me, 11, haha, off today) And no spikes. Yet on the huge dumb prime time, 6 and beyond, get the spikes I do believe. Again, I think its the crap modem we have, cuz according to this guy, this thing is dead and will be replaced for free. (We also have the plan if he needs to replace anything, I aint paying shit.) So, I'll ping the second hop though later on to test somethings though. But, Id rather not wait til friday for this guy to come out... Might change it..

eidairaman1 · May 7, 2014

Valonus1992 said:
Well, again, Im ping testing right now in the early morning (Well for me, 11, haha, off today) And no spikes. Yet on the huge dumb prime time, 6 and beyond, get the spikes I do believe. Again, I think its the crap modem we have, cuz according to this guy, this thing is dead and will be replaced for free. (We also have the plan if he needs to replace anything, I aint paying shit.) So, I'll ping the second hop though later on to test somethings though. But, Id rather not wait til friday for this guy to come out... Might change it..

is it comcast you have out there because your line is shared amongst others in your neighborhood

Valonus1992 · May 7, 2014

My line is shared? I dont understand. And yes I have comcast.

remixedcat · May 7, 2014

The speeds you are 'subscribed" to are not dedicated to you. That's just a number assigned to your account and loosely provisioned. Everyone shares the node and it's like this:

You have a bucket of bacon.... there are a 5 people and just enough bacon for 5 people and everyone's happy, well it's now changing over to PEAK DINNER TIME NOW and suddenly 50 people have to share the bucket of bacon now and everyone has to share it... so there's even less bacon for everybody

*very_sad_face.png*

Now business grade T1/3/OCxxx, etc is mostly dedicated (depends on ISP) and you get a dedicated tupperware container with bacon for juuuuust your bacon and nobody else can have it. But those often run into xxx or xxxx dollars/mo.

eidairaman1 · May 7, 2014

remixedcat said:
The speeds you are 'subscribed" to are not dedicated to you. That's just a number assigned to your account and loosely provisioned. Everyone shares the node and it's like this:

You have a bucket of bacon.... there are a 5 people and just enough bacon for 5 people and everyone's happy, well it's now changing over to PEAK DINNER TIME NOW and suddenly 50 people have to share the bucket of bacon now and everyone has to share it... so there's even less bacon for everybody *very_sad_face.png*

Now business grade T1/3/OCxxx, etc is mostly dedicated (depends on ISP) and you get a dedicated tupperware container with bacon for juuuuust your bacon and nobody else can have it. But those often run into xxx or xxxx dollars/mo.

T1/3 are also Known as DS1/DS3, via telco they are called Special Service by Telco/ISP. Depending on how far you are from a node or if youre in a newer Neighborhood (Homes built within last 10 Years), you might be eligible for Fiber to the Prem Network setup(ONT on side of home passes data on cat5 ethernet homerun to the Modem-Dual pair rj45), or Fiber to the Node- which is fiber to a street cabinet then passed along to copper cable to a terminal which is passed along a drop to your phone box on your home (Older neighborhoods, uses standard twisted pair, to existing wire or a single pair-rj11) FTTN networks are dedicated lines to the CO or VRAD (By street cabinet VDSL2/ADSL2), only limiting factor for DSL based service is the quality/suitability of the burried or ariel cable from the node to the terminal and your distance from the node, fiber to the prem has no loop distance issues, only fiber quality.

remixedcat · May 7, 2014

No fiber here though

*another_sad_face.png*

brandonwh64 · May 7, 2014

FTTU is what we have here at work. We deliver fiber optics from the time it leaves the Service switch until it hits your house.

eidairaman1 · May 7, 2014

brandonwh64 said:
FTTU is what we have here at work. We deliver fiber optics from the time it leaves the Service switch until it hits your house.

Fttp. If it hits the desk then fttd

System Name	---
Processor	FX 8350 @ 4.00 Ghz with 1.28v
Motherboard	Gigabyte 990FX-UD3 v4.0, Hacked Bios F4.x
Cooling	Silenx 4 pipe Tower cooler + 2 x Cougar 120mm fan, 3 x 120mm, 1 x 200 mm Red LED fan
Memory	Kingston HyperX DDR3 1866 16GB + Patriot Memory DDR3 1866 16GB
Video Card(s)	Asus R9 290 OC @ GPU - 1050, MEM - 1300
Storage	Inland 256GB PCIe NVMe SSD for OS, WDC Black - 2TB + 1TB Storage, Inland 480GB SSD - Games
Display(s)	3 x 1080P LCDs - Acer 25" + Acer 23" + HP 23"
Case	AeroCool XPredator X3
Audio Device(s)	Built-in Realtek
Power Supply	Corsair HX1000 Modular
Software	Windows 10 Pro 64 bit

System Name	RemixedBeast-NX
Processor	Intel Xeon E5-2690 @ 2.9Ghz (8C/16T)
Motherboard	Dell Inc. 08HPGT (CPU 1)
Cooling	Dell Standard
Memory	24GB ECC
Video Card(s)	Gigabyte Nvidia RTX2060 6GB
Storage	2TB Samsung 860 EVO SSD//2TB WD Black HDD
Display(s)	Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900
Case	Dell Precision T3600 Chassis
Audio Device(s)	Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC
Power Supply	630w Dell T3600 PSU
Mouse	Logitech G700s/G502
Keyboard	Logitech K740
VR HMD	Linktr.ee/remixedcat // for my music ♡♡
Software	Linux Mint 20
Benchmark Scores	Network: Ubiquiti Unifi Cloud Gateway Ultra/Unifi Switch Ultra 60w/Unifi Switch 8 60w/UAP-AC-LR/LITE

System Name	RemixedBeast-NX
Processor	Intel Xeon E5-2690 @ 2.9Ghz (8C/16T)
Motherboard	Dell Inc. 08HPGT (CPU 1)
Cooling	Dell Standard
Memory	24GB ECC
Video Card(s)	Gigabyte Nvidia RTX2060 6GB
Storage	2TB Samsung 860 EVO SSD//2TB WD Black HDD
Display(s)	Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900
Case	Dell Precision T3600 Chassis
Audio Device(s)	Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC
Power Supply	630w Dell T3600 PSU
Mouse	Logitech G700s/G502
Keyboard	Logitech K740
VR HMD	Linktr.ee/remixedcat // for my music ♡♡
Software	Linux Mint 20
Benchmark Scores	Network: Ubiquiti Unifi Cloud Gateway Ultra/Unifi Switch Ultra 60w/Unifi Switch 8 60w/UAP-AC-LR/LITE

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

Very annoying HIGH Ping/Latency spikes, All games and devices

suraswami

Valonus1992

remixedcat

remixedcat

Mussels

Freshwater Moderator

Valonus1992

eidairaman1

The Exiled Airman

silkstone

Valonus1992

Solaris17

Super Dainty Moderator

suraswami

Aquinus

Resident Wat-man

remixedcat

Aquinus

Resident Wat-man

remixedcat

95Viper

Super Moderator

eidairaman1

The Exiled Airman

Valonus1992

eidairaman1

The Exiled Airman

Valonus1992

remixedcat

eidairaman1

The Exiled Airman

remixedcat

brandonwh64

Addicted to Bacon and StarCrunches!!!

eidairaman1

The Exiled Airman

System Name	Gaming System / HTPC-Server
Processor	i7 8700K (@4.8 Ghz All-Core) / R7 5900X
Motherboard	Z370 Aorus Ultra Gaming / MSI B450 Mortar Max
Cooling	CM ML360 / CM ML240L
Memory	16Gb Hynix @3200 MHz / 16Gb Hynix @3000Mhz
Video Card(s)	Zotac 3080 / Colorful 1060
Storage	750G MX300 + 2x500G NVMe / 40Tb Reds + 1Tb WD Blue NVMe
Display(s)	LG 27GN800-B 27'' 2K 144Hz / Sony TV
Case	Xigmatek Aquarius Plus / Corsair Air 240
Audio Device(s)	On Board Realtek
Power Supply	Super Flower Leadex III Gold 750W / Andyson TX-700 Platinum
Mouse	Logitech G502 Hero / K400+
Keyboard	Wooting Two / K400+
Software	Windows 10 x64
Benchmark Scores	Cinebench R15 = 1542 3D Mark Timespy = 9758

System Name	RogueOne
Processor	Xeon W9-3495x
Motherboard	ASUS w790E Sage SE
Cooling	SilverStone XE360-4677
Memory	128gb Gskill Zeta R5 DDR5 RDIMMs
Video Card(s)	MSI SUPRIM Liquid 5090
Storage	1x 2TB WD SN850X \| 2x 8TB GAMMIX S70
Display(s)	49" Philips Evnia OLED (49M2C8900)
Case	Thermaltake Core P3 Pro Snow
Audio Device(s)	Moondrop S8's on Schitt Gunnr
Power Supply	Seasonic Prime TX-1600
Mouse	Razer Viper mini signature edition (mercury white)
Keyboard	Wooting 80 HE White, Gateron Jades
VR HMD	Quest 3
Software	Windows 11 Pro Workstation
Benchmark Scores	I dont have time for that.

System Name	Apollo
Processor	Intel Core i9 9880H
Motherboard	Some proprietary Apple thing.
Memory	64GB DDR4-2667
Video Card(s)	AMD Radeon Pro 5600M, 8GB HBM2
Storage	1TB Apple NVMe, 2TB external SSD, 4TB external HDD for backup.
Display(s)	32" Dell UHD, 27" LG UHD, 28" LG 5k
Case	MacBook Pro (16", 2019)
Audio Device(s)	AirPods Pro, AirPods Max
Power Supply	Display or Thunderbolt 4 Hub
Mouse	Logitech G502
Keyboard	Logitech G915, GL Clicky
Software	MacOS 15.5