Weird problem (Computer freezes on boot screen)

Flava0ne · May 26, 2012

I recently had to RMA my motherboard because I was constantly getting BSOD's. Prior to that, I RMA'ed my CPU because I thought that it was originally the cause for the BSOD's and Intel even sent me a brand new replacement.

So after getting those two components replaced, I freshly installed Windows. But right after installing the latest nVidia drivers for my video cards, after restart, my computer just freezes up on the Windows boot screen. When that happened I thought that one of my video cards might have went bad. With only one of my video cards installed, I re-installed Windows, followed up with the nVidia drivers, but again my computer freezes up on the Windows boot screen. Tried the exact same thing with my other video card, but same results. :banghead:

I then RMA'ed both of my video cards and MSI even sent me brand new (I think they were anyways because it still had the protective film stuck on the Twin Frozr III heatsinks but not in retail packaging) replacements. But even now, with the replacement video cards, my computer still freezes up on the Windows boot screen right after installing the nVidia drivers. :banghead:

The only components that I haven't RMA'ed is both of my memory kits and my RevoDrive. I just finished running Memtest86+ for approximately 24 hours, which no errors were found. Now, I really have no idea what the problem could be. Even tried fully resetting my CMOS, by making sure my computer was completely powered down, pressing the CMOS reset button and then removing the motherboard battery for 10 minutes.

Any inputs or suggestions that could help me resolve this issue would be greatly appreciated.

Also, I've left all the settings to stock default and didn't overclock anything ever since I received my replacements.

erocker · May 26, 2012

Have you run tests on your HDD's?

Frick · May 26, 2012

You have another PSU around you can try? That and the HDD's are the only thing left to check it seems.

Flava0ne · May 26, 2012

Only HDD I have is external.

Don't have another PSU. But I try to get it RMA'ed for a replacement. Can't afford to buy a brand new one right now.

erocker · May 26, 2012

Flava0ne said:
Only HDD I have is external.

How is it connected to your computer? If you're using a esata port, sounds like it could be a driver issue.

Yo_Wattup · May 26, 2012

Cables.

Dippyskoodlez · May 26, 2012

Sounds like its something how you have your hard drive configured, or the drive (possibly compatability issues).

Flava0ne · May 30, 2012

erocker said:
How is it connected to your computer? If you're using a esata port, sounds like it could be a driver issue.

It's connected with a USB cable. Also, I don't install Windows on it, it's specifically only used as storage for my files. I install Windows on my OCZ RevoDrive 3 X2 240GB SSD.

On another note, I installed Windows on a spare HDD, which was connected internally through one of my SATA ports, that I had laying around to see if the issue would come up, and the same thing happens after installing the nVidia drivers.

So I guess that rules out my external HDD, spare HDD, RevoDrive SSD and leaves my power supply the only thing left. I've gone ahead and sent my PSU back to Corsair for an RMA and should receive the replacement by some time next week. I'm really crossing my fingers and hope this finally resolves this issue, because with my luck lately.

Flava0ne · Jun 4, 2012

So I got my power supply replacement in and after formatting my system, I tried to install the nVidia drivers and the same thing, freezes up on the Windows boot screen after restart. I was able to install every other driver for my system and even every other program which doesn't use DirectX or OpenGL that I use on a regular basis including Photoshop.

I also tried older nVidia drivers as old as v285.62 and the same thing happens. Could it be my memory, even though they passed Memtest86+ with no errors running for 24 hours? Because my memory is the only thing left that I haven't replaced.

francis511 · Jun 4, 2012

I would have guessed psu

Aquinus · Jun 4, 2012

How large is your PSU and how does your rig work with just one of your GTX 580s?

Flava0ne · Jun 4, 2012

Aquinus said:
How large is your PSU and how does your rig work with just one of your GTX 580s?

My PSU is 1200-Watts and I already tried with only one of my GTX 580's installed, which I mentioned in my first post. I'm really stumped at what the issue could be, right now everything works, even Photoshop, except I can't use the native resolution of my display and can't enable any of the Aero desktops.

the54thvoid · Jun 4, 2012

Hey mate, I feel for you, that all sucks.

It seems you have tried everything. There are a couple of things it could be.

1) Your cards were not replaced (despite the shiny film) and are both borked - highly unlikely (have a friend with a spare gpu?). Also, are you sure your mobo was replaced? Sometimes an RMA sends back the same product.

2) PCI-e slot is faulty. Try one card at a time in the other x16 slot.

3) Try one memory stick only in one DIMM slot.

I would try option (2) first. Then (3).

If this only happens with the Nvidia install. If you get a hold of an AMD card and try that - that will surely identify if it's gfx card/driver or not.

Jstn7477 · Jun 4, 2012

Will Windows boot in Safe Mode or does it hang? I ask this as it could probably help determine whether Windows is getting borked or if the drivers are hanging up the system at boot.

RoutedScripter · Jun 4, 2012

it's probably the memory or PSU

You've RMAed the wrong things.

No idea why would you hassle with a RMA if you didn't found thats the problem, i do not know for USA, but seems like they don't even TEST and just

This does not work like that in my country, RMA is done by the seller, and the seller tests as well. There are importers and distributors, little companies operate here, for example, microsoft does, but they don't manage hardware to consumers nor support, they only have service for windows and IT help for companies.

Was trying to get a hold of Microsoft in here why they don't sell Microsoft Sidewinder keyboards in local language, he told me they don't even operate, so I had to get a stickers from the seller to block/replace the german text off my keys, problem is, that disables the red leds from being visible... ah

Thankully the german keyboard layout is very similar, identical in buttons except a few letters are mixed. I wasn't happy at the moment, it took me weeks to get a used feel to it and the "STRG", "EINF" "Rollen" ... I have no idea how can "delete" translate to "einf"

Laurijan · Jun 4, 2012

I too think its the PCI-E slot - PSU wouldnt make bluescreens always at Nvidia driver install and memory is tested 24h so its ok.

Flava0ne · Jun 4, 2012

the54thvoid said:
Hey mate, I feel for you, that all sucks.

It seems you have tried everything. There are a couple of things it could be.

1) Your cards were not replaced (despite the shiny film) and are both borked - highly unlikely (have a friend with a spare gpu?). Also, are you sure your mobo was replaced? Sometimes an RMA sends back the same product.

2) PCI-e slot is faulty. Try one card at a time in the other x16 slot.

3) Try one memory stick only in one DIMM slot.

I would try option (2) first. Then (3).

If this only happens with the Nvidia install. If you get a hold of an AMD card and try that - that will surely identify if it's gfx card/driver or not.

My motherboard that I RMA'ed has a different serial number than what I had when I first purchased it, same with my video cards, so either they slapped on a new serial number sticker on the same components or they totally replaced them.

I'll try out what you suggested, with option 2 first and post back.

I could ask to borrow my friend's GTX 480 to help me rule out if the issue is truly my GPU's or not if option 2 doesn't work and then try out option 3.

Jstn7477 said:
Will Windows boot in Safe Mode or does it hang? I ask this as it could probably help determine whether Windows is getting borked or if the drivers are hanging up the system at boot.

I am able to boot into Safe Mode, that's how I was able to get into System Restore and go back to prior the nVidia drivers installation.

the54thvoid · Jun 4, 2012

I googled your problem and it seems pretty 'common'. Obviously a rare issue but it seems to be universally a compatibility issue. The things most folk blame (where hardware isn't at fault) is Display drivers working poorly with certain OS situations (such as service packs etc).

When did you install the Win 7 service pack? Can you try installing vga drivers with and without it?

Laurijan · Jun 4, 2012

Your mobo has plenty of PCI-e slots - try to install 1 GPU in a different slot

Flava0ne · Jun 4, 2012

the54thvoid said:
I googled your problem and it seems pretty 'common'. Obviously a rare issue but it seems to be universally a compatibility issue. The things most folk blame (where hardware isn't at fault) is Display drivers working poorly with certain OS situations (such as service packs etc).

When did you install the Win 7 service pack? Can you try installing vga drivers with and without it?

My Windows 7 Ultimate 64-bit came with SP1 already in it. But I never had any issues at all when I first built my rig early this year. All of this started happening recently approx 2 months ago.

qubit · Jun 4, 2012

@Flava0ne

This sounds like a memory issue. The fact that it passed memtest, unfortunately means nothing. The only thing you can say is this:

Passes memtest: maybe ok. Only maybe
Fails memtest: definite fault

How do I know this? I have an old Abit AN8 Utra mobo (uber high end AMD socket 939 board in its day). It ran fine with 4 x 512MB DDR1 sticks in it and overclocked hard, too. Put 4 x 1GB and it would boot fine, but keep locking up hard in Windows (any version) even with all settings at stock and even a little lower. Sometimes it would take 10 minutes, sometimes almost immediately, but always a lockup. Tried the old RAM again and it was ok. Infuriating.

Tried memtest with the new RAM and it was 100% fine it. Beautiful. Yet, it was indeed a memory problem. You know what fixed it? Setting the "memory drive" BIOS setting to "weak", plus setting the memory timings manually, according to the SPD (all sticks same type) instead of Auto. Both of these things had to be done for it to be stable and now it's 100% stable. Weird, huh? It still doesn't like to overclock much with these sticks, but that doesn't matter for a server PC. More RAM is much more important.

So, moral of the story is: don't trust memtest. Just use it to get a feel for the hardware.

I recommend running it with just one stick and see how it goes. Keep trying different sticks in different slots. If no joy, then try other memory sticks off a friend. And yes, in the end it could all boil down to the motherboard being faulty :ohwell:

. Don't be afraid to play with the memory settings and make sure you have the latest BIOS in it. Good luck.

Flava0ne · Jun 4, 2012

qubit said:
@Flava0ne

This sounds like a memory issue. The fact that it passed memtest, unfortunately means nothing. The only thing you can say is this:

Passes memtest: maybe ok. Only maybe
Fails memtest: definite fault

How do I know this? I have an old Abit AN8 Utra mobo (uber high end AMD socket 939 board in its day). It ran fine with 4 x 512MB DDR1 sticks in it and overclocked hard, too. Put 4 x 1GB and it would boot fine, but keep locking up hard in Windows (any version) even with all settings at stock and even a little lower. Sometimes it would take 10 minutes, sometimes almost immediately, but always a lockup. Tried the old RAM again and it was ok. Infuriating.

Tried memtest with the new RAM and it was 100% fine it. Beautiful. Yet, it was indeed a memory problem. You know what fixed it? Setting the "memory drive" BIOS setting to "weak", plus setting the memory timings manually, according to the SPD (all sticks same type) instead of Auto. Both of these things had to be done for it to be stable and now it's 100% stable. Weird, huh? It still doesn't like to overclock much with these sticks, but that doesn't matter for a server PC. More RAM is much more important.

So, moral of the story is: don't trust memtest. Just use it to get a feel for the hardware.

I recommend running it with just one stick and see how it goes. Keep trying different sticks in different slots. If no joy, then try other memory sticks off a friend. And yes, in the end it could all boil down to the motherboard being faulty . Don't be afraid to play with the memory settings and make sure you have the latest BIOS in it. Good luck.

By testing my memory 1 stick at a time, do you mean by installing the nVidia drivers first, shutting off my system, then trying out each stick of RAM and see if I get passed the Windows boot screen and successfully log on to Windows?

Laurijan · Jun 4, 2012

Flava0ne said:
By testing my memory 1 stick at a time, do you mean by installing the nVidia drivers first, shutting off my system, then trying out each stick of RAM and see if I get passed the Windows boot screen and successfully log on to Windows?

No need to install Nvidia drivers for memtest - memtest works outside of Windows so drivers dont affect it.

the54thvoid · Jun 4, 2012

Flava0ne said:
By testing my memory 1 stick at a time, do you mean by installing the nVidia drivers first, shutting off my system, then trying out each stick of RAM and see if I get passed the Windows boot screen and successfully log on to Windows?

If the memory is the issue, I would install vga drivers with one stick in. Some BSOD's can be caused by a hardware change. Best to have no vga driver, stick in one memory stick, install driver, boot into OS. If fails, uninstall vga driver, try next stick (on own), install vga driver, boot into OS etc.

Flava0ne · Jun 4, 2012

the54thvoid said:
If the memory is the issue, I would install vga drivers with one stick in. Some BSOD's can be caused by a hardware change. Best to have no vga driver, stick in one memory stick, install driver, boot into OS. If fails, uninstall vga driver, try next stick (on own), install vga driver, boot into OS etc.

Cool, thanks for clarifying that!

The memory seems to be the most reasonable explanation to me ATM.

System Name	X-Class MKII
Processor	Intel Core i7-6950X Extreme Edition 4.60GHz 25MB Cache 14nm LGA2011-3 Broadwell-E 10-Core Processor
Motherboard	EVGA Intel X99 Classified Dual Quad-Channel DDR4 Socket LGA2011-3 E-ATX Motherboard on BIOS v2.09
Cooling	BP Summit M CPU WB/BP EVGA K\|NGP\|N FCWB/Nemesis 480GTR/Nemesis 560GTR/MMRS 150mm/Swiftech MCP655
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Mouse	Logitech G502 PROTEUS SPECTRUM Core 200-12000DPI Laser Gaming Mouse
Keyboard	Logitech G19 Gaming Keyboard with Full Color GamePanel LCD
Software	Microsoft Windows 7 Ultimate 64-bit Edition with Service Pack 1 build 6.1.7601.17514

Processor	i7 8700K
Motherboard	Asus Maximus Hero X WiFi
Cooling	Deepcool 360 AIO, ID Cooling Frostflow 240
Memory	32GB G.Skill 3200Mhz CL14
Video Card(s)	Zotac RTX 3070
Storage	SSD's
Display(s)	Nixeus EDG27
Case	Lian Li PC 011 Dynamic
Audio Device(s)	Yamaha AG03, Beyerdynamic DT990 Pro, ModMic
Power Supply	Corsair H1000i
Mouse	PCMR Model O
Keyboard	GMMK
Software	Windows 10 Enterprise

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Cooling	AMD Wraith Spire I think
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Video Card(s)	Gigabyte RTX 2060 Gaming OC Pro
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Display(s)	BenQ GL2450HT
Case	Antec dumpster find
Audio Device(s)	Line6 UX1 + some headphones
Power Supply	Fractal Design Effekt 400W
Mouse	Logitech G602
Keyboard	Dell Sk3205
Software	Windows 10 Pro
Benchmark Scores	I once had +100 dorfs in DF, so yeah pretty great

System Name	X-Class MKII
Processor	Intel Core i7-6950X Extreme Edition 4.60GHz 25MB Cache 14nm LGA2011-3 Broadwell-E 10-Core Processor
Motherboard	EVGA Intel X99 Classified Dual Quad-Channel DDR4 Socket LGA2011-3 E-ATX Motherboard on BIOS v2.09
Cooling	BP Summit M CPU WB/BP EVGA K\|NGP\|N FCWB/Nemesis 480GTR/Nemesis 560GTR/MMRS 150mm/Swiftech MCP655
Memory	Corsair Dominator Platinum 128GB (8×16GB) @ 2800MHz 14-16-16-36 DDR4 PC4-22400 Memory Kit
Video Card(s)	EVGA nVidia GeForce GTX 1080 Ti K\|NGP\|N 2138MHz 11264MB @ 12600MHz GDDR5X Video Cards in 2-Way SLI
Storage	Samsung 970 PRO M.2 1TB NVMe V-NAND SSD on AquaComputer kryoM.2 PCIe 3.0 ×4 M.2 Adapter
Display(s)	LG 34GN850-B 34” UltraGear 21:9 WQHD Nano IPS 1ms 144Hz HDR Gaming Monitor with G-SYNC
Case	CaseLabs MAGNUM SMA8 Gunmetal Single Wide Full-Tower Chassis with Custom Smoke Window Panel
Audio Device(s)	Creative Sound Core3D On-Board 5.1 Surround Sound Quad-Core Audio Processor
Power Supply	Corsair Professional Series AX1500i 1500-Watt 80+ TITANIUM Fully-Modular Digital Power Supply Unit
Mouse	Logitech G502 PROTEUS SPECTRUM Core 200-12000DPI Laser Gaming Mouse
Keyboard	Logitech G19 Gaming Keyboard with Full Color GamePanel LCD
Software	Microsoft Windows 7 Ultimate 64-bit Edition with Service Pack 1 build 6.1.7601.17514

Processor	i7 8700K
Motherboard	Asus Maximus Hero X WiFi
Cooling	Deepcool 360 AIO, ID Cooling Frostflow 240
Memory	32GB G.Skill 3200Mhz CL14
Video Card(s)	Zotac RTX 3070
Storage	SSD's
Display(s)	Nixeus EDG27
Case	Lian Li PC 011 Dynamic
Audio Device(s)	Yamaha AG03, Beyerdynamic DT990 Pro, ModMic
Power Supply	Corsair H1000i
Mouse	PCMR Model O
Keyboard	GMMK
Software	Windows 10 Enterprise

Weird problem (Computer freezes on boot screen)

Flava0ne

erocker

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Frick

Fishfaced Nincompoop

Flava0ne

erocker

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Yo_Wattup

New Member

Dippyskoodlez

Flava0ne

Flava0ne

francis511

Aquinus

Resident Wat-man

Flava0ne

the54thvoid

Moderator

Jstn7477

RoutedScripter

Laurijan

Flava0ne

the54thvoid

Moderator

Laurijan

Flava0ne

qubit

Overclocked quantum bit

Flava0ne

Laurijan

the54thvoid

Moderator

Flava0ne

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Processor	Intel Core i7-5820K 4.16GHz 1.28v/3GHz 1.05v uncore \| Intel Core i7-6700HQ @ 3.1GHz
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Power Supply	Corsair HX750
Mouse	Razer Mamba Elite
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Processor	Intel i7 8700k
Motherboard	Asus Strix Z370-F Gaming
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Memory	2x8GB Corsair Vengeance LPX 3200MHz + 2x4GB Corsair Vengeance LPX 3000MHz (running all 3200MHz)
Video Card(s)	ASUS GTX 1080 A8G Strix
Storage	500GB Samsung Evo 850 SSD, internal WD Red 4TB for storage
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Case	Corsair 800D
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Mouse	ROG Gladius
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Processor	Intel Core i7-2700K @ 4GHz
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