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Sapphire HD 5770 BIOS Botchup Leaves Users with Just 720 Stream Processors

Several users of the recently released Sapphire HD 5770 Vapor-X graphics cards were surprised to find that GPU-Z showed the shader (stream processor) count of their graphics cards to be 720 (instead of the advertised 800). A disgruntled user then submitted a sample of the graphics card BIOS (BIOS Version: 012.014.000.004, dated 2009/12/03) to TechPowerUp. Our using the BIOS on an actual HD 5770 Vapor-X sample confirmed the issue. The affected cards continue to have the device ID corresponding to the HD 5770 model (68B8), have the advertised clock speeds (860/1200 MHz core/memory), and yet have only 720 operational stream processors enabled by the video BIOS.

When one of the users contacted Sapphire tech-support, it responded with:
"I just tested one of the cards I have here, and yes it does have the 720 shaders, the if you are comparing the stream process which is at 800, it is different the GPUZ software does not tell you the stream process the GPU unit has."
Subjectively, the response doesn't seem satisfactory or working towards solving the problem. GPU-Z displays the actual number of shaders (stream processors) available to the operating system, not how many are physically present on the GPU-die. With this issue being reported by users spread across various markets, it is clear that Sapphire may have an entire lot/batch of HD 5770 Vapor-X graphics cards carrying the BIOS which enables only 720 stream processors. Affected users are advised to contact Sapphire support to resolve the issue. Expert users can find the corrective BIOS which enables all 800 stream processors (VER012.013.000.001.034705) in our VGA BIOS Database here.

Update: Sapphire has notified me that they are looking into this, a BIOS update will be available "shortly".

Update 2: Statement from Sapphire: "SAPPHIRE Technology has determined that a small batch of the recently launched HD 5770 Vapor-X graphics cards was shipped with a BIOS that enables only 720 stream processors instead of the full 800 stream processors available on this model. Other performance parameters are to the correct specifications. This issue can be rectified with a BIOS update. The correct BIOS code can be downloaded from www.sapphiretech.com [Graphic Card -> PCI-E -> Sapphire HD 5700 Series -> Sapphire Vapor-X HD 5770 1 GB GDDR5 PCIE -> Submit -> BIOS] and some partner websites. We regret any inconvenience caused to end users."

SAPPHIRE Solves Eyefinity Issue with Active DisplayPort Adapter

A feature of the latest SAPPHIRE HD 5000 series of graphics cards is the new ATI Eyefinity mode, which enables games and other applications to be run on three screens treated as one continuous display area. Now with the SAPPHIRE Eyefinity adapter, standard DVI monitors can be used for all three screens.

In addition to spectacular image clarity, speed and visual effects, the SAPPHIRE HD 5000 series supports the new multi-monitor mode known as ATI Eyefinity. This allows a single GPU to display a choice of images over an array of several monitors. The cards in this series support up to three monitors, with a resolution of up to 7680 x 1600. This opens up exciting possibilities not just for multi-screen gaming, but also for information systems, multimedia systems and promotional displays.

Sapphire Unveils HD 5770 Vapor-X

Sapphire expanded its Radeon HD 5700 series with the Sapphire HD 5770 Vapor-X. This release comes around a month after the HD 5750 Vapor-X, and resembles it in having the same GPU cooler: a GPU contact block with a Vapor chamber acts as a large heatpipe, uniformly conveying heat to the heatsink above it, which is cooled by a fan. Unlike the HD 5750 Vapor-X which comes with a blue reference PCB, this one retains the black reference one, with the cooler being the only noticeable change.

The Radeon HD 5770 is based on the 40 nm Juniper GPU. It is DirectX 11 compliant, and has 800 stream processors, along with 1 GB of memory installed across a 128-bit GDDR5 interface. It also supports the ATI Eyefinity technology that allows users to scale a display head across three physical displays. Connectivity includes two DVI-D, and one each of HDMI and DisplayPort. Sapphire also gave it a modest factory overclock, with the core running at 860 MHz (vs 850 MHz reference), while the memory stays at 1200 MHz (4.8 GHz effective). It is priced around 145 EUR.

Sapphire Announces its Radeon HD 5970 and HD 5970 OC Edition Graphics Cards

World leading graphics supplier, SAPPHIRE Technology, now introduces the world's fastest graphics card, the SAPPHIRE HD 5970 OC Edition. With twice the computing power of the highly acclaimed SAPPHIRE HD 5870, the new HD 5970 model shares all the exciting features of this family - including support for the DirectCompute 11 instruction set of Microsoft DirectX 11, hardware tessellation and multi threaded communication with the system CPU. It also supports the acceleration of applications supported by ATI Stream, and the ability to display across three monitors simultaneously with ATI Eyefinity.

The SAPPHIRE HD 5970 OC Edition ships with enhanced clock speeds of 735MHz core and 1010MHz (4.04GHz effective) - faster than the standard model, making the SAPPHIRE HD 5970 OC the fastest card in its class, and the fastest in the world*. Enthusiasts will also be able to tune performance of these SAPPHIRE cards using the SAPPHIRE Redline voltage tweaker tool** to enable higher levels of overclocking.

AMD Introduces ATI Radeon HD 5970: Fastest Graphics Card in the World

AMD today announced the flagship installment in the award-winning line of graphics cards, the ATI Radeon HD 5970, the fastest card ever created. The new ultra high-end model joins a growing list of the world's first and only graphics cards to fully support Microsoft DirectX 11 technology and ATI Eyefinity multi-display technology.

Designed to support the most demanding PC games at ultra-high resolutions and image quality settings, the ATI Radeon HD 5970 has unlocked overclocking potential, granting access to every bit of power the card has to offer through ATI Overdrive technology. Now shipping from retailers and available in the channel, the ATI Radeon HD 5970 also launches today in new Alienware Area-51, Area-51 ALX and Aurora desktop PCs.

Convergence Technologies Files Lawsuit Against HP, Sapphire and Microloops

Convergence Technologies (USA) LLC, of Reston Virginia, today announces that it has filed a lawsuit (Docket No. 1:09cv1256) in the Eastern District of Virginia against Hewlett-Packard, Sapphire Technology Limited (a Hong Kong company) and Taiwan Microloops Corporation (a Taiwanese registered company, herein referred to as Microloops) for the infringement, contributory infringement, and/or inducement to infringe upon its U.S. patent #7,422,053. Joseph J. Zito of ZITO tlp has been appointed as its lead litigator.

"With the recent Taiwan court's ruling and Microloops' predatory pricing practice, we have no choice but to now turn to the U.S. court for protection," said Dr. Steven H. Lee, Founding President & CEO of Convergence Technologies Limited. Dr. Lee further adds that "It is unfortunate that venture capital was scarce in Hong Kong, which gave other companies the opportunity to exploit our weakness, but we have the best vapor chamber technology in the world, and Joe Zito will help us ensure this technology reaches the market place.

Radeon HD 5970 Gets Listed

Some of the first online store listings of AMD's newest high-end graphics accelerator, the ATI Radeon HD 5970, have started to surface. Austrian computer hardware online store aggregator Geizhals.at has sources out three such stores which list the accelerator by AIB partner Sapphire, between € 505.39 and € 514.46, including 20% applicable tax (excluding which, it is priced between € 421 and € 428). The Sapphire HD 5970 accelerator listed carries the part number 21165-01-50R. It features a total of 2 GB of memory (2x 1GB), contrary to an earlier report. A short list of stores can be found here.

Sapphire HD 5750 Vapor-X 1 GB Pictured

Sapphire's newest mid-range offering is also one of the first non-reference designs of the ATI Radeon HD 5700 series. The company brings the popular Vapor-X cooling technology to the mid-range Radeon HD 5750, along with 1 GB of GDDR5 memory. From the limited visuals of the PCB, we can make that Sapphire has come up with entirely its own PCB design, which is slightly shorter than the AMD reference Radeon HD 5700 board. The center of attraction, the cooler, consists of a sporty cooler shroud, under which, is a Vapor-X GPU cooler. A GPU contact block with a Vapor chamber acts as a large heatpipe, uniformly conveying heat to the heatsink above it, which is cooled by a fan. The connectivity cluster is standard: two DVI-D, and one each of DisplayPort, and HDMI (with 7.1 channel audio). Under the hood, the Radeon HD 5750 packs 720 stream processors, and a 128-bit wide GDDR5 memory interface. Sapphire gave its Vapor-X accelerator slightly overclocked settings: core running at 710 MHz (core, reference: 700 MHz), 1160 MHz (memory, reference 1150 MHz). Slated for early November, the Sapphire HD 5750 Vapor-X 1 GB will be priced slightly higher than the reference-design accelerators already available.

Sapphire Announces its Radeon HD 5700 Series Graphics Accelerators

Following the storming success of the recently introduced SAPPHIRE HD 5800 series, SAPPHIRE Technology now introduces the HD 5700 series, setting new standards for performance, value for money and features.

Only the second product line to fully support the forthcoming DirectX 11 from Microsoft, the new HD 5700 series brings many of the exciting architectural and performance features of the HD 5800 series to users on lower budgets. The HD 5700 series is based on a new GPU from the ATI division of AMD built in low power 40nm technology. This new series includes support for the new instruction set of DirectCompute 11, hardware tessellation, accelerated multi-threading capability, support for ATI Stream and the ability to display across up to three monitors simultaneously with ATI Eyefinity.

AMD Introduces ATI Radeon HD 5700 Series Graphics Processors

AMD today released its ATI Radeon HD 5700 series of mid-range graphics processors aimed to increase the company's competitiveness in the sub-$200 market, and present a mainstream graphics card series compliant with the DirectX 11 API. The series makes use of AMD's 40 nm Juniper graphics processor, that packs 1.04 billion transistors, 800 stream processors, 40 texture units, and 16 raster operation units. The 128-bit wide GDDR5 memory interface provides up to 76.8 GB/s of memory bandwidth.

The higher-end product of the two on offer, Radeon HD 5770 is priced around the $150 mark, and has all its 800 stream processors and 40 texture units enabled. It comes with clock speeds of 850/1200 MHz (core/memory), while the Radeon HD 5750 looks to cash in on the $120 point. It has 720 stream processors, 36 texture units enabled from its kitty, with clock speeds of 700/1150 MHz (core/shader). While the Radeon HD 5770 comes with 1 GB of memory, the Radeon HD 5750 comes in variants of 1 GB and 512 MB. Some of the other big selling points of these cards are low rater power consumptions of 16~18 W at idle, and 86~108 W at load. The connectivity options include two DVI-D, and one each of DisplayPort and HDMI. The cards support AMD's Eyefinity technology which allows combining three 2560x1600 pixel display-heads for a single large display head. Each of these can pair with up to three more of its kind for 4-way CrossFireX multi-GPU performance upscaling.

All major AMD board vendors, such as ASUS, Sapphire, HIS, PowerColor, Gigabyte, MSI, VisionTek, XFX, among others, have their offerings based on these GPUs ready to sell from today. Pictured below (in order) are Radeon HD 5770 and Radeon HD 5750.

Sapphire HD 5870 Vapor-X Spotted

Less than 24 hours after its launch, one of the first custom design accelerators based on the Radeon HD 5870 have began to surface, one of the first ones made by Sapphire. Whether or not this is a complete custom design (includes custom designed PCB and coolers), Sapphire is ready with at least its Vapor-X cooler designed for the new GPU. This picture found on Xtreme Systems forums shows the cooler fitted on the AMD reference PCB. However, a newly announced contest conducted by Hexus.net shows a CGI drawing of the accelerator in its promotional graphic, which shows the PCB to be slightly shorter, and blue in colour. One can also see from the drawing that the PCI-E power connectors are located at the same spot where they were located on most Radeon HD 4890 accelerators. Hopefully cheaper, or at least factory-overclocked accelerators aren't far away.

SAPPHIRE Launches HD 5870 and HD 5850

SAPPHIRE Technology announces the most exciting development in graphics for several generations - not only the fastest single GPU ever, but also the first video cards to support the advanced graphical features only available in Microsoft DirectX 11 and delivering spectacular video clarity, speed and visual effects, including over multiple monitors.

The SAPPHIRE HD 5870 is based on an advanced new graphics architecture from the ATI division of AMD, the second generation of GPU to be built in its 40nm process. This is the very first series of graphics solutions to support the forthcoming DirectX 11, soon to be introduced with Windows 7 and supported in Windows Vista.

Sapphire Radeon HD 5870 and HD 5850 Smile for the Camera

Here are the fist pictures of Sapphire's Radeon HD 5800 series offerings: Radeon HD 5870 1GB and Radeon HD 5850. The cards sport the usual sticker design of a CGI girl in a reddish background. With these cards having the cosmetic "red-streak" cleaving the cooler shroud in the center, the so is the sticker. This is also perhaps the first public picture of the Radeon HD 5850, and our size projections were right: While the Radeon HD 5870 maintains a long PCB, the HD 5850 is about as long as a Radeon HD 4870 (reference design). Both accelerators stick to the reference AMD design.

* Images removed at request of Sapphire * Google for alternate source

Sapphire HD 4860 Platinum Pictured

Unbeknownst to other markets, ATI AIB partners have been working on full-fledged lineups of graphics cards based on the Radeon HD 4860 GPU, a brand that seems to be specific to the Chinese market. Sapphire developed a new premium offering based on the GPU, called Sapphire HD 4860 Platinum, that intends to be a cut above the rest with its cooling and better power stability. The card in many respects looks similar to "Vapor-X" branded offerings based on other GPUs, by Sapphire.

The card sports a dual-slot design with a custom PCB by Sapphire. The PCB includes a 5+2 phase VRM which draws power from two 6-pin PCI-E connectors. The RV790-based Radeon HD 4860 GPU has 640 stream processors, and has core/memory clock-speeds of 700/750 MHz. With its 256-bit wide GDDR5 memory interface, it connects to 512 MB of memory. The GPU is cooled by a robust heatpipe-fin array based GPU cooler. On the connectivity front, the card provides DVI-D, HDMI, and DisplayPort. It is available for RMB 799 (US $117) in China. More pictures can be found at the source.

Sapphire Technology Announces PURE Range of PSUs for Enthusiasts

Leading graphics supplier, SAPPHIRE Technology is now introducing a broader range of PC power supplies aimed at providing the very best specification of PSU for the PC builder, gamer and PC enthusiast at affordable prices.

Users of high end computers with expensive CPUs and using the latest motherboards and graphics solutions, including multiple GPU cards or multi-card setups, need a well designed PSU with well regulated outputs to ensure stable and reliable operation. Some power supplies with daisy chained outputs or multiple outputs from the same rail cannot offer the stability of supply to be sure of avoiding potentially expensive failure or the occurrence of frustrating PSU-related computer problems that are difficult to diagnose.

Sapphire Radeon HD 4750 Spotted

Sapphire's addition to the rather secretive Radeon HD 4750 lineup has been spotted in mainland China. This comes weeks after PowerColor's offering hit the scene. Based on the 40 nm RV740 GPU, Sapphire's platinum is "overclocked" from its default specs, while actually using the clock speeds of HD 4770: 750/800 MHz (core/memory). It features a simple cooler with radially-projecting aluminum fins, covered by a plastic shroud. The stream processor configuration however is modified, with the GPU being able to use only 480 stream processors from its kitty. The 128-bit GDDR5 memory interface remains unchanged. On the connectivity front, are one each of DVI-D, D-Sub, and HDMI. The card is CrossfireX capable, and we understand it's able to pair with other RV740 accelerators. It is priced at RMB 699 (US $100).

Sapphire Announces Pure AMD 785G Motherboard

SAPPHIRE Technology has just released a new feature packed mainboard based on the highly acclaimed 785G chipset from AMD, supporting the latest AMD Phenom ll processor families with DDR3 memory and on-board DX10.1 graphics as well as PCI-Express 2.0.

The SAPPHIRE PURE 785G (part number PI-AM3RS785G) is a fully featured mainboard in standard microATX format combining the powerful AMD 785G Chipset and AMD SB710 south bridge. Two DIMM slots support up to 8GB of DDR3 1333/1600 memory and there is an on-board 128MBit DDR3 sideport memory. The integrated high speed 3GB/s SATA hard drive interface caters for up to 6 devices with optional RAID functions, and there is also an Ultra DMA IDE connector. On board features include GigaBit LAN and 6-channel HD Audio with 3D audio capability as well as support for up to 8 USB 2.0/1.1 devices.

Sapphire Intros Radeon HD 4670 with Accelero L7 Cooler

Sapphire introduced its newest Radeon HD 4670 accelerator equipped with Arctic Cooling Accelero L7 GPU cooler. Dubbed "New Edition", the card sports a blue PCB and spans across two expansion slots with its cooler. It features clock speeds of 750/1000 MHz (core/memory), and comes in 512 MB and 1 GB variants. Other features are standard, with 320 stream processors, 128-bit GDDR3 memory interface, and DirectX 10.1 support Outputs included are DVI-D, D-Sub, and HDMI. Its prices start at 60€.

Sapphire Preps Custom HD 4770 Accelerator, Too

Following the likes of PowerColor and HIS, Sapphire, one of AMD's largest AIB partners, is preparing a custom-design Radeon HD 4770 accelerator. Highlights of this card are strictly confined to its design and cooling, not that it has a brighter specs sheet compared to the reference design. It uses a blue colored PCB with a heat-spreader over the card's VRM area, and the GPU is cooled by an Accelero L2 variant originally made by Arctic Cooling. Display outputs include DVI-D, D-Sub, and HDMI. Specifications-wise, the accelerator sticks to AMD reference clock speeds of 750/800 MHz (core/memory), and sports 512 MB of GDDR5 memory across a 128-bit interface. Again, expect standard pricing on this one.

Sapphire Readies HD 4650 AGP Accelerator

Sapphire announced its first Radeon HD 4000 series accelerator designed for the legacy AGP-8X interface. Available in 512 MB and 1 GB variants, the Sapphire HD 4650 AGP uses the RV730 GPU clocked at 600 MHz, with the 128-bit DDR2 memory at 800 MHz. It uses a single-slot design, with a simple fan-heatsink for the GPU. A peculiar part about the PCB design is its 6-pin PCI-E power input. Hopefully a Molex cable tides over this. Outputs are care of two DVI-D and a composite connector. The cards have started being listed on online stores, priced at 72 Euro. This card isn't the first of its kind, with PowerColor having recently announced a similar accelerator.

SAPPHIRE Announces Environmentally Friendly Packaging

SAPPHIRE Technology, the leading manufacturer and world-wide supplier of AMD/ATI based graphics products is aware of the increasing awareness of the impact of excess packaging on the environment, and has an ongoing programme to play its part in conservation. In another industry first for SAPPHIRE, the company is now introducing paper pulp trays as the inner packaging for graphics cards. SAPPHIRE already offers its customers the option of 'Lite Retail' packaging - in which cards are shipped in a smaller display box with a basic bundle of essential cables and driver disc. This smaller size and weight reduces shipping costs for the customer and material waste both in manufacture and for the end user.

Sapphire HD 4890 Vapor-X Gets 2 GB Variant

Major ATI partner Sapphire is releasing a variant of the HD 4890 Vapor-X accelerator, with double the amount of memory: 2 GB. Being a variant, it retains the rest of the feature-set, with a blue non-reference PCB, Sapphire Vapor-X GPU cooler, and separate heatsinks over the VRM and memory areas. The card comes with clock speeds of 870/4200 MHz (core/memory), and provides output from DVI, HDMI and DisplayPort connectors. It is expected to retail in Europe for as low as 226 EUR.

Sapphire Intros Radeon HD 4730 Accelerator

Sapphire today announced its Radeon HD 4730 accelerator. The new GPU surfaced along with Radeon HD 4790. Together these GPUs fill the Radeon HD 4700 series, bringing relief to the demand Radeon HD 4770 created, but is apparently unable to meet due to technical problems with the 40 nm manufacturing node of foundry partner TSMC.

The Sapphire Radeon HD 4730 uses a PCB that is pin-compatible with Radeon HD 4870, as it is based on the same RV770 core with a different configuration. The company used a simple cooler with radially-projecting aluminum fins, which it has been using on inexpensive models of the Radeon HD 4850, and HD 4830. The memory is subjected to its air-flow, while the VRM area has a heatsink of its own. The GPU has 640 stream processors enabled, with a 128-bit wide GDDR5 memory interface, holding 512 MB of memory. Sapphire cut down on the number of memory chips used, thanks to the narrower memory bus, while maintaining the memory bandwidth of similarly clocked 256-bit GDDR3. The core is clocked at 750 MHz, while the memory is at 900 MHz (3.6 GT/s effective). The outputs provided on the card are DVI-D, D-Sub, and HDMI. The card takes its power input from two 6-pin power connectors. The card uses a 3+2 phase power circuit. The Sapphire HD 4730 is expected to be priced at 80€.

Sapphire HD 4890 Vapor-X Pictured

Having hit the 1.00 GHz (core) mark with its recently-introduced Radeon HD 4890 Atomic Vapor-X, Sapphire still finds the need for a card with the Vapor-X cooler sans the factory-overclocking, leaving some headroom for enthusiasts to play with. The new HD 4890 Vapor-X uses a non-reference blue PCB, along with the Vapor-X cooler similar to that on the HD 4870 Vapor-X model. A vapor-chamber plate makes direct contact with the GPU. It conveys heat to a radial heatsink cooled by a central fan. The memory is cooled by heatsinks, while the VRM-area is cooled by a heatsink of its own.

Sapphire uses AMD reference clock speeds: 850 MHz (core), and 975 MHz memory. The card features 1 GB of GDDR5 memory. Its outputs are care of DVI, D-Sub, HDMI and DisplayPort connectors provided right on the card. The card will reach retail in a few weeks' time.

Sapphire Atomic HD 4890 Vapor-X Pictured

Sapphire has a new high-end graphics accelerator in the works for launch next week: the Atomic HD 4890. The card features a blue reference PCB by AMD with a few enhancements, paired with Sapphire's Vapor-X cooler to keep this factory-overclocked card cool, and more importantly, quieter than the reference cooler.

What makes this card even more special is that Sapphire generously overclocked it. The core runs at 1000 MHz, and the 1 GB of GDDR5 memory at 1050 MHz (2100 MHz DDR, 4200 MHz effective). The Catalyst Control Center ATI Overdrive page shows its GPU core overlocking limit upped to 1100 MHz, from the 1000 MHz limit release-drivers were noted to come with. To sustain such high speeds, the card's VRM has been slightly expanded. The card uses an 8-pin PCI-E power connector alongside a 6-pin one. The price of this card is yet to be known.
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