Value and Conclusion
- The Thecus N4310 retails for $280,
- Support for dual power input (two PSUs connected at the same time) for redundancy reasons
- Low power consumption
- Quiet operation
- USB 3.0 support
- Good quality cooling fan
- Option for fast RAID creation that actually works
- Support for optional modules, which enhances its usability. These include Plex media server and a Bittorrent client
- Mobile apps support
- iSCSI support
- Good quality power brick (made by Channel Well Technology)
- Compact dimensions
- Metallic chassis with nice finish
- Free and easy-to-use DDNS service, provided by Thecus
- The trays support locks, which, however, have to be bought separately
- Huge price difference to the N2310
- The CPU was too weak for my multi-client tests with a RAID 6 configuration
- Can't expand from single disk to a RAID level without losing data
- The interface needs work to reach the competition's levels
- Interface is slow to respond under heavy data throughput
- Low transfer speeds with encrypted volumes
- Can't re-size interface's windows, and there is no widget support
- No eSATA port(s) and no front USB port
- Any change to the Networking Section demands for a lengthy reboot
- No option to format an external drive
- No support for IP camera control / monitoring
- Not ErP Lot 6 compliant since it consumes more than 1 W in standby
Users looking for a four-bay NAS usually have to pay a significant amount of money since most companies don't have affordable four-bay NAS products on offer. Thecus saw an opportunity here and decided to release a larger version of the highly affordable N2310, the N4310. While still much more expensive than the N2310, it is priced low enough in comparison to similar offerings by the competition. The N2310's weak SoC manages to cope with most of the tasks set forth by the two-bay NAS; however, things don't pan out as smoothly in the N4310 with support for higher RAID levels, especially under heavy throughput. In the multi-client tests I conducted with a RAID 6 configuration, the NAS simply froze up with even no more than two clients. The administration interface was also slow to respond in the single client tests, which is clear proof that the AMCC APM86491RDK isn't up to the task. If you aren't a user with high demands or don't need high RAID levels since a JBOD configuration would be enough, the N4310 could be a good choice because it is affordable and of high build quality. However, you should look at other, more expensive product should you need enhanced multimedia capabilities, including an HDMI port, and high transfer speeds with multiple clients. I found the fact that Thecus provides power redundancy with this NAS, a feature even high-end NAS servers don't necessary support, strange, especially since the unit comes with a weak CPU that cripples performance. SMB features clearly also require the unit to function properly under heavy usage scenarios, which unfortunately isn't the case with the N4310.
Thecus still has a lot of ground to cover with their operating system before they catch up to the competition in terms of features and functionality. Many of the things I made a note of in the N2310 review unfortunately still haven't been fixed. I believe Thecus should pay more attention to their Linux-based NAS firmware by completely redesigning its interface and offering a more usable application center since its current incarnation is a ways behind QNAP's and Synology's corresponding applications. Thecus should also add IP camera control and several monitor options, since the surveillance capabilities of a NAS are becoming increasingly more important to a large portion of users.
The N4310's major advantage is its affordable price, which, however, should be much closer to the N2310's price tag even if such features as the dual-power option would have to be dropped to do so. The most significant disadvantage of this NAS is clearly its weak SoC because it sets the performance bar fairly low, which is a real shame. Thecus would apparently be better off with a stronger CPU, not just an enhanced version of the one the N2310 uses. Two additional HDDs can put a significant amount of stress on the CPU at higher RAID levels, especially when encrypted volumes are used. the N4310 is, generally speaking, a decent choice for its price; however, the N2310 is a much better product in terms of performance per buck since the performance difference is very low and the N2310 is way cheaper. The N4310 needs a price tag close to $200 if Thecus wants the unit to be competitive. As it stands now, it doesn't stand a good chance against the competition since most users will prefer to spend a little more money on a NAS with a stronger CPU.