Monday, August 8th 2011

Seagate Hard Drives To Feature SafetyNet Data Recovery Services

Seagate, today unveiled the GoFlex Turbo performance drive with SafetyNet data recovery services (DRS). SafetyNet data recovery is the first recovery service offering by a hard drive manufacturer to be included as part of the purchase price of an external drive. With the latest super speed USB 3.0 interface and RPMs clocked at 7200, the GoFlex Turbo drive is equipped to handle transfer speeds up to 40% faster than that of its USB 2.0, 5400-RPM siblings. This latest addition to the GoFlex family was developed with the understanding that those who place a high value on their data should have the peace of mind that their data is even more secure regardless of what unforeseen incident might occur to the drive. The new GoFlex Turbo performance drive features two-years of SafetyNet data recovery services and is now available from Best Buy for a manufacturer's suggested retail price (MSRP) of $119.99 for 500GB and $139.99 for 750GB.
"With this new GoFlex Turbo performance drive, it is our aim to provide more peace of mind for the people who choose Seagate to back up and store their valued digital assets," said Patrick Connolly, vice president and general manager of Seagate's retail product group. "When our products are used as a backup to a primary system or even as supplemental storage, people should know that they can get a further layer of assurance that their data will be there when they need it."

"Seagate is now bringing to market a solution that shelters our customers, who purchase the GoFlex Turbo with SafetyNet, from the potential thousand-dollar cost of recovering lost files. Seagate is providing a solution that will no longer cost thousands of dollars to recover files. SafetyNet DRS provide an extra layer of protection for your content."

SafetyNet
SafetyNet Data Recovery Services are included with the new GoFlex Turbo performance drive that provides additional protection in the event of data loss. Many things can contribute to data being inaccessible from a drive and Seagate is now providing a safeguard against mishaps such as: physical damage to the drive, human error and software viruses. The GoFlex Turbo performance drive includes two years of SafetyNet Data Recovery Service, a service which separately often comes with a price tag of hundreds to thousands of dollars. The SafetyNet service covers one recovery attempt on your GoFlex Turbo performance drive within a two-year period. Seagate's Data Recovery Specialists will determine whether remote or in-lab service is the best way to recover the data.

The SafetyNet program provides one data recovery attempt in the first two years after date of original purchase. Not all data may be recoverable. For more information, see SafetyNet program terms and conditions at seagate.com/safetynet. SafetyNet service currently is available only to legal residents of US.
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6 Comments on Seagate Hard Drives To Feature SafetyNet Data Recovery Services

#1
makwy2
I've seen these drives and was a little drawn to them due to the 7200 but... doesn't packaging SafteyNet DRS with a hard drive basically say it might fail and when it does they will support you? I mean I see where they come from but at the same time it put the thought in my mind to be wary of their quality.

(This coming from someone who has had 7 Seagates, 4 of which are in active use and has not had any major issues)
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#2
Mussels
Freshwater Moderator
its kinda worrying, but its also really just them giving you a warranty on your DATA, as well as the drive.
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#3
Wile E
Power User
I wish all manufacturers would offer this. I'd happily pay extra for a data warranty.
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#4
Lazzer408
Seagate can make even shittier drives now. :D Someone at Seagate probably figured out that the X million saved in manufacturing costs plus the X million in purchase profits is greater then the 1/2X million it'll cost to recover user data.

I'd never trust my data to anyone. I can hear it now... "We are sorry but your data is unrecoverable, please accept this check refunding your purchase price." ..and that's all you get. How about "Your data is safe for 5 years or 1000x your money back". I bet that would motivate some more secure technology.
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#5
Steevo
Lazzer408Seagate can make even shittier drives now. :D Someone at Seagate probably figured out that the X million saved in manufacturing costs plus the X million in purchase profits is greater then the 1/2X million it'll cost to recover user data.

I'd never trust my data to anyone. I can hear it now... "We are sorry but your data is unrecoverable, please accept this check refunding your purchase price." ..and that's all you get. How about "Your data is safe for 5 years or 1000x your money back". I bet that would motivate some more secure technology.
I use seagate drives and have never had a issue that wasn't apparent out of the box. and only one of those.


recovering data is as simple as pulling the discs out and reading them, or transferring them to another empty drive. I have done that to save customers data before, bought another same drive off ebay to rob components out of. Just don't scratch the discs or get a magnet close.



I prefer to backup my backups. Thus why I have multiple drives with stuff on them that is important. I need to get a safety deposit box to keep a clone in too.
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#6
[H]@RD5TUFF
Musselsits kinda worrying, but its also really just them giving you a warranty on your DATA, as well as the drive.
Exactly, but I don't see it as worrying at all, it's just a warranty on the data your put on it, not a reprisentation of Seagate drive quality :wtf:.
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