| Saturday, May 3 2008 |
In connection with the numerous reports of Grand Theft Auto IV freezing up on some PlayStation 3 consoles, Take-Two's technical support today posted a 12 step remedy that should fix the problems. Sony also confirmed the existance of the freezing issues with GTA IV and said that it is working with all concerned parties to pin down and fix the issue. The 12-part workaround response follows below the Read full story marker.
Source: GameSpot
Please run through the following, go through in order.
1) Delete the game's install data. This is done via the PS3 options. Scroll along the cross media bar until you reach the 'Game' tab, now scroll up / down the list until you reach the 'Game Data Utility' Enter this and locate the GTA IV option. Highlight this and press triangle once, from the menu select Delete. This will delete the game's install information.
2) Delete the game's save files. To delete any save files you will need to do the following. Scroll along the cross media bar until you reach the 'Game' tab, now scroll up / down the list until you reach the 'Save Data Utility' Enter this and locate the GTA IV option. Highlight this and press triangle once, and from the context menu select Delete.
3) Disable your Internet connectivity for the PS3. To do this scroll along the cross media bar until you reach the 'Settings' tab, now scroll up / down the list until you reach the 'Network Settings'. Now scroll down to the Internet connection option and press x, now select the disable option. Once this has been done unplug the ethernet cable if you are connecting to the Internet if using this.
4) Disable the console's information board. To do this scroll along the cross media bar until you reach the 'Network' tab, now scroll up / down the list until you reach the 'Information Board', highlight this and press triangle. From the menu select 'Do not display' Press X to confirm this.
5) Disable Media Server functionality. Scroll to Settings, now scroll up / down to 'Network Settings' select Media Server connection. Once this has been done press triangle and change the option Disabled.
6) Delete all of the system's Internet cache. To do this scroll along the cross media bar until you reach the 'Network' tab, now scroll up / down the list until you reach the 'Internet Browser', highlight this and press X. Once you browser opens press the triangle button once, from the new menu highlight the 'Tools' option and press X. Scroll down the menu until you reach 'Delete Cookies' and press X. Confirm the files deletion. Repeat this for 'Delete Cache'.
7 ) Turn off the PS3 screen saver. Use the cross media bar to scroll to 'Settings', select 'Display Settings'. Now highlight 'Screensaver' and set this to 'Do not use'.
8 ) Once this has been done, manually restart you PS3 by holding down the power button for 5 seconds it will beep once and then shut down. Release the power button and re-press it and hold for about 5 seconds. The system will then boot and reset all display settings. You will be prompted to reset your display settings to how you require them.
9) Once restarted please try the game again, you will be prompted to reinstall.
Once the game has started please turn off the following features:
1) The game's auto-save. Press Start, Game, and locate the Auto-save option. Turn this off.
2) Turn off the game's flicker filter. Press Start, Display and locate the Flicker Filter option. Turn this off.
3) Turn off the controller vibration feature. Press Start, Controls and locate the vibration option. Turn this off.
If that doesn't solve the problem, Take-Two allows tech support users to reopen their cases within seven days.
User comments
Wow. They're making you disable autosave in order to play in the resolution they advertised? And trash vibration? I hope they get this fixed, soon...
HAHAH, PS3 doesn't look so s***-hot now does it?
No issues on the 360 here.
Though I do find it very odd that they are saying you have to turn off all the useful features....
No issues on the 360 here.
Though I do find it very odd that they are saying you have to turn off all the useful features....
Their not fixes, there work arounds for game bugs :mad:
I hope they patch the game soon as im getting anoyed at having to delete the game cache file just to get it to load properly.
I hope they patch the game soon as im getting anoyed at having to delete the game cache file just to get it to load properly.
I haven't had any issues yet, *knock on wood*. Though I haven't had my PS3 conneted to the internet while using it. It does force me to play at 720p instead of 1080, but I don't really care, the game still looks good and most importnatly it is fun to play. I do hope they get a patch out soon though, I'm sure they will.
by: Darknova;777133Wow, perfect proof of how the fanboys will jump on anything they possibly can. Maybe you should do a little research first, the 360 version has the freezing issue to, the PS3 version actually has a work around, unlike the 360 version. Oh, and how is Bully working out for you?
HAHAH, PS3 doesn't look so s***-hot now does it?
No issues on the 360 here.
Though I do find it very odd that they are saying you have to turn off all the useful features....
Odd, I don't have any problems and I'm connected to the internet and sharing media...weird. Oh well, at least my PS3 still works unlike my dead trashy 360.
What strikes me funny is that all these review sites give gta 10 out of 10 ....................did any of them really play the game????????????
by: Darknova;777133Don't speak too loudly, little fella, as many XBox 360 users have experienced the lovely RROD just by playing this game. Obviously Rockstar screwed up somewhere (understandably, since it's a huge game content-wise) but the game needs major patching on both platforms to work correctly.
HAHAH, PS3 doesn't look so s***-hot now does it?
No issues on the 360 here.
Though I do find it very odd that they are saying you have to turn off all the useful features....
that is one good thing about games going to consoles first, usually by the time they reach pc most of the kinks are worked out. im still looking forward to the game on pc...even if it takes 8 months
might aswell recall it from the shelves instead of leaving it on them, it blows buying a defective product.
I agree, plus they need to fix this resolution issue.:rolleyes:
I love how people are pretty much forced to have internet access on their CONSOLES, just because these people release shit games.... It's a console, it's supposed to be easy to make games compatible because it's all the same hardware on each console (well not anymore, I guess).
So now you MUST pay for internet access, so you can download your patches for pretty much every game in existence... lame... Then you download the patch, and the patch causes more issues probably, then your console blows up, and you must buy a new console.
So now you MUST pay for internet access, so you can download your patches for pretty much every game in existence... lame... Then you download the patch, and the patch causes more issues probably, then your console blows up, and you must buy a new console.
You guys haven't been paying attention on the GTA4 scene.
Both the 360 and the PS3 are having the same exact freezing problem. Sony and Take2 already announced the issue with the PS3, but no word from Microsoft.
All those steps are to disable all the newly added features that were added to the ps3 from the last 2 months or so....thinking that ones of those things are causing the problem.
Both the 360 and the PS3 are having the same exact freezing problem. Sony and Take2 already announced the issue with the PS3, but no word from Microsoft.
All those steps are to disable all the newly added features that were added to the ps3 from the last 2 months or so....thinking that ones of those things are causing the problem.
Quite an unfortunate problem, although I have yet to see or experience it.
As far as what KTR said, and despite what fanboys have came in and said, this problem is relevent on both systems equally from what I've read. This is the worst part about fanboy talk (threads with fanboys in it like this one).
:ohwell:
As far as what KTR said, and despite what fanboys have came in and said, this problem is relevent on both systems equally from what I've read. This is the worst part about fanboy talk (threads with fanboys in it like this one).
:ohwell:
by: Basard;777236
I love how people are pretty much forced to have internet access on their CONSOLES, just because these people release shit games.... It's a console, it's supposed to be easy to make games compatible because it's all the same hardware on each console (well not anymore, I guess).
So now you MUST pay for internet access, so you can download your patches for pretty much every game in existence... lame... Then you download the patch, and the patch causes more issues probably, then your console blows up, and you must buy a new console.
KindaDefeats the purpose of moving from PC to console.
by: Ombracol;777185
What strikes me funny is that all these review sites give gta 10 out of 10 ....................did any of them really play the game????????????
10 out of 10 is perfect. This game is far from perfect. If I'm correct this game isn't even running at 720p right?
this is just ludicrous...
I haven't experienced any freezing, but it has stalled a few times while loading. A simple shutdown/restart of the game solves the prob, but it's stil frustrating. :shadedshu
yea it froze up on me last night. it loads through the opening pictures and then when it tries to load up the save game is just sits there. i quit out and went to the save game data folder and it had 2 saves there so i deleted the oldest one and it the game loaded up just fine from my last save point. i think the problem is how the game saves its progress and how it talks with the PS3. this isnt a problem with the PS3, as xbox360 fan boys love to point out, it is a problem with how the game was programmed. for example if a pilot keeps crashing an airplane do you blame the airplane for the pilots poor flying ability ? of course not. i'm sure the fixes will be simple.
by: Easy Rhino;777371Exactly...so this is the problem everyone else is having?
yea it froze up on me last night. it loads through the opening pictures and then when it tries to load up the save game is just sits there.
by: mep916;777372yea, im pretty sure we are all having similiar issues. all i did was delete the older save game file and it loaded fine.
Exactly...so this is the problem everyone else is having?
by: shoman24v;777293It runs at 720p, it doesn't run at 1080i or 1080p, which it is advertised to run at. No game should ever recieve a 10 out of 10, no game is ever perfect.
10 out of 10 is perfect. This game is far from perfect. If I'm correct this game isn't even running at 720p right?
by: newtekie1;777600Thats in your opinion. In their opinion the game is perfect, NOT yours. Stop whining about it.
It runs at 720p, it doesn't run at 1080i or 1080p, which it is advertised to run at. No game should ever recieve a 10 out of 10, no game is ever perfect.
by: tkpenalty;777685LMFAO quarreling over a game is useless. That quote above is a kick to the Grill :nutkick::slap::laugh::roll:
Thats in your opinion. In their opinion the game is perfect, NOT yours. Stop whining about it.
by: Darknova;777133I have an issue. Carmen doesn't give me a healt boost when I call her... so I dumped her ass.
No issues on the 360 here.
My only other prob with the game is the lousy controls when out of the car (aiming, covering etc.) Too bad it's not steamlined like Gears of War.
by: Easy Rhino;777371
yea it froze up on me last night. it loads through the opening pictures and then when it tries to load up the save game is just sits there.
that's not a freeze up. you'll know a freeze up when you see it.
the workaround for the problem you're having (and I am having) is to quit the game when it gets stuck at the loading screen, eject the disc and restart the PS3 without the disc in. Go into the network settings and disable Internet access. Put the disc in and it will load your last saved game.
Play around a little and quit the game. Enable the Internet in the network settings then start the game again and it should be fine... until the next time you restart your PS3. :(
go and die its a better fix.
rockstar should do more than that!
rockstar should do more than that!
wow, you'd think they actually TEST these games out before launching them... I am sure if they had randomly selected 10 of each council (from RTM to the latest revision) they could have found the various issues and patched them... And the reviewer comment.. I totally agree; if you give a game like this or Crysis (the high requirements) a 10/10 you obviously jumped onto a PR bandwagon and forget to try out your free disc you got for reviewing until after you reviewed the game... =/
If you are having the loading freeze, just quite the game, log-off from PSN, and try again.
Good thing I decided to wait until July to try out GTA4 maybe then most of the issues will all be worked out:toast:
(my moneys very tight right now Ive only just now saved up $3500 for a new car and whenever i look for cars in that price range their GENERALLY a piece of SH*T, eh you get what you pay for though so its a good thng im still looking around, plus you gotta remember that gas prices have only been going up here)
(my moneys very tight right now Ive only just now saved up $3500 for a new car and whenever i look for cars in that price range their GENERALLY a piece of SH*T, eh you get what you pay for though so its a good thng im still looking around, plus you gotta remember that gas prices have only been going up here)
just bought the game and i really cant see what all the hipe is about tbh the cars handle like crap and they are slow i rate previous titles better.
by: Nitro-Max;778903yea the car handling isnt that fantastic. and it is real hard to handle the helicopter. still a great game though.
just bought the game and i really cant see what all the hipe is about tbh the cars handle like crap and they are slow i rate previous titles better.
I love the car handling! Just drive the cars as you would do in real life, and the cars handle beautifully.
Its the general feel and visuals of it top speed looks like that should be normal speed maybe it cos im british but a cars suspension doesnt bouce around as much as the game does the brakes dont seem to work i think previous titles are alot better.
I love the car handling! Just drive the cars as you would do in real life, and the cars handle beautifully.
if you like it then great but it really aint what i expected tbh.
Dangle just use your keyboard and mouse.
Anyways, i am yet to receive this issue, and im disappointed that a work-around was offerend as a solution.
Ive already decided to return the game and exchange it for Gran Turismo, hoping i get 1080p.
Ill cut my loses and wait for GTA4's release on PC.
They say Ken Lazlo is back, and i havnt heard him yet, anyone ?
Anyways, i am yet to receive this issue, and im disappointed that a work-around was offerend as a solution.
Ive already decided to return the game and exchange it for Gran Turismo, hoping i get 1080p.
Ill cut my loses and wait for GTA4's release on PC.
They say Ken Lazlo is back, and i havnt heard him yet, anyone ?
I have the 360 version, im not saying it doesnt exist, but i personally have had no problems at all. Nor did i with bully... Both of which i have played for many hours.
About the rating, i dont beleive this game is a 10/10 either, i agree with the previous comment is there is no such thing as perfect..... But this game really has dissapointed me in certain aspects, i think for example the face has so little expression even in FMV's Niko gets pushed around and moaned at and its the same face as he finishes a date and gets invited in for coffee..... I agree about the handling, wouldnt compare it to real life at all.... movement is slightly floaty IMO. Apart from this it is still a very very addictive game and with good reason. I think little things could have been better to, i know its being picky, but im sure they could have been incorporated without too much hassle,
for example: u buy a hotdog, he has a few bits from the hotdog, which doesnt seem to decrease in size much at all... then it dissappears.... how hard for an animation where he has a bite or two, it gets visibily smaller, then he just tosses it to the side....??
About the rating, i dont beleive this game is a 10/10 either, i agree with the previous comment is there is no such thing as perfect..... But this game really has dissapointed me in certain aspects, i think for example the face has so little expression even in FMV's Niko gets pushed around and moaned at and its the same face as he finishes a date and gets invited in for coffee..... I agree about the handling, wouldnt compare it to real life at all.... movement is slightly floaty IMO. Apart from this it is still a very very addictive game and with good reason. I think little things could have been better to, i know its being picky, but im sure they could have been incorporated without too much hassle,
for example: u buy a hotdog, he has a few bits from the hotdog, which doesnt seem to decrease in size much at all... then it dissappears.... how hard for an animation where he has a bite or two, it gets visibily smaller, then he just tosses it to the side....??
...im running in 1080p, i dont know how you are having issues but no issues here on the PS3 except for on occasion restart from lockup which doesnt bother me.
by: Haytch;779011Keyboard and mouse? On a 360?
Dangle just use your keyboard and mouse.
Anyways, i am yet to receive this issue, and im disappointed that a work-around was offerend as a solution.
Ive already decided to return the game and exchange it for Gran Turismo, hoping i get 1080p.
Ill cut my loses and wait for GTA4's release on PC.
They say Ken Lazlo is back, and i havnt heard him yet, anyone ?
People who are against 10/10 are ignorant of the review scale of most reviewing companies. Most review scales mention that 10/10 DOES NOT MEAN PERFECT (because there simply is no perfect game).
Now if your asking me if GTA IV deserves a 10/10 I say no. Graphically, it's really artsy and painty and liberal and whatever...I want gritty realism over artsy painty bs. Additionally the game is sub-hd. Lastly, every car in GTA IV drives like it has a 6" suspension lift under it(besides the exotic sports cars)...Epic fail for a game that is based around driving.
The above statements however doesn't distract from the game being good and very fun on many levels. I would give it a 9-9.5.
Now if your asking me if GTA IV deserves a 10/10 I say no. Graphically, it's really artsy and painty and liberal and whatever...I want gritty realism over artsy painty bs. Additionally the game is sub-hd. Lastly, every car in GTA IV drives like it has a 6" suspension lift under it(besides the exotic sports cars)...Epic fail for a game that is based around driving.
The above statements however doesn't distract from the game being good and very fun on many levels. I would give it a 9-9.5.
I've had this twice happen to me where it would not load the game after the initial image loop, but after restarting and loading the game again, it loaded fine
I did not have to delete any game data or saves etc or do any of the above steps.
Playing on a 60gb PS3/ Wired connection/ signed in to PSN automatically at startup
I did not have to delete any game data or saves etc or do any of the above steps.
Playing on a 60gb PS3/ Wired connection/ signed in to PSN automatically at startup
by: Easy Rhino;777371
yea it froze up on me last night. it loads through the opening pictures and then when it tries to load up the save game is just sits there. i quit out and went to the save game data folder and it had 2 saves there so i deleted the oldest one and it the game loaded up just fine from my last save point. i think the problem is how the game saves its progress and how it talks with the PS3. this isnt a problem with the PS3, as xbox360 fan boys love to point out, it is a problem with how the game was programmed. for example if a pilot keeps crashing an airplane do you blame the airplane for the pilots poor flying ability ? of course not. i'm sure the fixes will be simple.
