Wednesday, March 14th 2012
SquareTrade, the largest independent warranty provider in the world, just completed an extensive report on iPad breakage rates. Based on data compiled from 50,000 SquareTrade iPad customers, the company found that iPad 2 owners reported breakage 3.5 times as often as iPad 1 owners.
- 9.8% of iPad 2 owners reported a failure from accidental damage within the first 12 months, compared to only 2.8% of original iPad 1 owners.
- Because the rate of accidental damage tends to happen on a straight line basis, SquareTrade projects almost 20% of its iPad 2 warranty customers to report accidental damage over 2 years, compared to 5.5% of iPad 1 devices.
- Customer data reveals that outside of accidents, the iPad remains an extremely reliable device. Minimal normal use failure rates have even further decreased for the iPad 2.