Friday, May 26th 2023

AMD Confirms: RX 7600 Reference Cards in Retail will Not Have Power Connector Flaw

In the course of our testing of the reference-design AMD Radeon RX 7600 graphics card, we noticed a flaw in the physical design that could impede certain kinds of 6+2 pin PCIe power cables, causing improper power connector contact, posing a potential fire hazard, theoretically. The flaw centers on the design of the card's backplate. The cutout near the power connector is designed such that certain kinds of 6+2 pin PCIe power connectors don't properly insert. Most if not all power supply units (PSUs) have their 150 W, 8-pin PCIe power connectors designed to be 6+2 pin, where you can split two of their pins away, turning them into 6-pin PCIe. While some PSU brands use a passive hook-type tail-end bridge that ensures the 2-pin portion inserts along with the 6-pin portion, some brands use more elaborate stubs that hold the two portions together. The AMD RX 7600 reference backplate design impedes these kinds of connectors.

We reached out to AMD with our findings before the May 24 review NDA, and the company got back to us with a statement:
We are very pleased with the volume of Radeon RX 7600 cards available globally from our AIB partners. We expect RX 7600 reference design cards to be available over the coming weeks with a design that accommodates all power supply cables.
Here's our analysis of the AMD statement.

AMD states that there are plenty of Radeon RX 7600 graphics cards that you can buy right now. These are custom-design (non-reference design) graphics cards from AMD's board partners, such as Sapphire, PowerColor, XFX, ASRock, ASUS, Gigabyte, and MSI. These cards are currently available for purchase, and none of them have the flaw. As for the reference-design (made by AMD) graphics card, AMD says that these cards are not available in retail, but should be over the coming weeks, and will have a revised design without the flaw. AMD didn't spell out a definite timeline, and so "the coming weeks" could even mean months (the company isn't sure). The way we interpret the statement is that the current batch with the bad backplate design will not make it to market, not now, not in the coming weeks or after that.

If you'll notice, none of AMD's AIB partners have published product pages of reference-design RX 7600 cards on their websites, which confirms that AMD has placed a block on the sales and marketing of the reference-design RX 7600, giving them time to work on the revision—which really just needs to be a new backplate, the rest of the card isn't affected. Unlike NVIDIA, which has a de facto reference-design in the form of the Founders Edition graphics card that it directly markets without partner branding; AMD retains a classical marketing approach to its reference graphics card designs—these are sold by its add-in board partners with minimal re-branding (brand-specific retail packaging, stickers, inclusions, extended warranty incentives, etc).

In conclusion, AMD has ensured that none of the cards with the power connector design flaw make it to customers, while it works on a revision that comes out "over the coming weeks." Good job!

Be sure to catch our detailed review of the reference-design AMD Radeon RX 7600, in which we discussed a few workarounds under the assumption that cards with the flaw would make it to retail—which we now know they won't.
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98 Comments on AMD Confirms: RX 7600 Reference Cards in Retail will Not Have Power Connector Flaw

#51
W1zzard
Marcus Lrunning my 6700xt with dual 1x6pin/1x8pin PCIE cables which are both as described (6+2) "flaw" with 0 issues for years
Congrats. Did you actually read up on what the issue is with RX 7600? The backplate on the AMD reference design is too big and expands into the space where the PCIe connector lives
Posted on Reply
#52
john_
HaKN !Yeah i bought a prebuild with that thing in it and my nr 2 card was the GT210 :)
Fun part. A friend of mine was throwing stuff a few months ago. One of the few things I saved from oblivion, was a fully functional 7500 LE, with a nice purple passive heatsink. Also had some GT 210s in the (far) past, with - if I remember correctly - the DDR3 version being the only one capable of playing FullHD video, or something like that. I also remember a DDR2 version with the DDR2 memory down to 266MHz when it was possible to overclock it easily at over 400MHz. I couldn't understand why market a card at so low memory frequency, when that VRAM could do so much more.
Posted on Reply
#53
zlobby
Wow, I was wondering!
Posted on Reply
#54
zo0lykas
W1zzardCongrats. Did you actually read up on what the issue is with RX 7600? The backplate on the AMD reference design is too big and expands into the space where the PCIe connector lives
Wizzard, why you bother waste your time to the person who have no time to read full post?
Posted on Reply
#55
wolf
Performance Enthusiast
zo0lykasWizzard, why you bother waste your time to the person who have no time to read full post?
Sometimes when the owner comes in to say how it is, it just hits extra hard haha.
Posted on Reply
#56
W1zzard
zo0lykasWizzard, why you bother waste your time to the person who have no time to read full post?
so that other people who are just lurking understand better
Posted on Reply
#57
zo0lykas
W1zzardso that other people who are just lurking understand better
if he can read commend for sure he can read full post :)

i learned that lesson years and years ago :) now i have time to enjoy lager :D instead of reposting the same thinks over and over and over again.. :)
Posted on Reply
#58
N/A
This could have been avoided if they just rotated the locking like normal instead of making weird cutouts on the backplate.


Posted on Reply
#59
eidairaman1
The Exiled Airman
john_Oh my God. You gone from bad to worst
says someone who started with a SiS 6326
Yeah PC Mainboard with SIS 6326, slot 1 333 Celeron, 256MB sdr, 40 G HD and W98...
N/AThis could have been avoided if they just rotated the locking like normal instead of making weird cutouts on the backplate.


Case in point it's fixed, that's all that matters.

No point in making a shitshow out of this.
Posted on Reply
#60
Makaveli
W1zzardCongrats. Did you actually read up on what the issue is with RX 7600? The backplate on the AMD reference design is too big and expands into the space where the PCIe connector lives
Sadly boss reading comprehension isn't a common thing these days people will formulate an opinion and post without even understanding the issue. Its 1000% worse on reddit.

You are doing Gods work!
Posted on Reply
#61
N/A
eidairaman1Case in point it's fixed, that's all that matters.
This is just a theory derived from a hopeful analysis of a statement " with a design that accommodates all power supply cables.". Needs more proof. and better not be a last minute fix with the angle grinder.
Posted on Reply
#62
eidairaman1
The Exiled Airman
SuspectoAMD is on fire, first melting/exploding 7xxx3D cpus and mobos, now this :laugh:
john_Nice trolling. Wccftech not having enough articles for weekend, so you thought to pass by?
btarunr states:
"We reached out to AMD with our findings before the May 24 review NDA, and the company got back to us with a statement:
We are very pleased with the volume of Radeon RX 7600 cards available globally from our AIB partners. We expect RX 7600 reference design cards to be available over the coming weeks with a design that accommodates all power supply cables.


Here's our analysis of the AMD statement.

AMD states that there are plenty of Radeon RX 7600 graphics cards that you can buy right now. These are custom-design (non-reference design) graphics cards from AMD's board partners, such as Sapphire, PowerColor, XFX, ASRock, ASUS, Gigabyte, and MSI. These cards are currently available for purchase, and none of them have the flaw. As for the reference-design (made by AMD) graphics card, AMD says that these cards are not available in retail, but should be over the coming weeks, and will have a revised design without the flaw. AMD didn't spell out a definite timeline, and so "the coming weeks" could even mean months (the company isn't sure). The way we interpret the statement is that the current batch with the bad backplate design will not make it to market, not now, not in the coming weeks or after that."

It was caught unlike the rtx 4090 power connector adapter debacle

So this is a Non Issue
Posted on Reply
#63
john_
eidairaman1It was caught unlike the rtx 4090 power connector adapter debacle
The real "fun" with 4090s will start in 2-3 years when cards will be dying outside their warranty period.

AMD's mistake, very noobish, but at least didn't reach sales. And even if it did, that 8pin connector might, don't know, be handling power nicely even half inserted. The problem would be with connectors not secured correctly, to dropping out of the card socket (all that vibration from fans could make it happen) and people having a non functional system. Best case scenario, they put the cable back on the card. Bad scenario. They don't have technical knowledge and they call a technician meaning expenses to pay that technician or staying without a PC until a technician in the store they bought their PC fixes the problem. Worst scenario. Technicians convincing them that the card is dead, isn't covered by warranty and they need to buy a new one. The technician gets a free GPU, AMD loses a customer and people paying a graphics card twice.
Posted on Reply
#64
eidairaman1
The Exiled Airman
john_The real "fun" with 4090s will start in 2-3 years when cards will be dying outside their warranty period.

AMD's mistake, very noobish, but at least didn't reach sales. And even if it did, that 8pin connector might, don't know, be handling power nicely even half inserted. The problem would be with connectors not secured correctly, to dropping out of the card socket (all that vibration from fans could make it happen) and people having a non functional system. Best case scenario, they put the cable back on the card. Bad scenario. They don't have technical knowledge and they call a technician meaning expenses to pay that technician or staying without a PC until a technician in the store they bought their PC fixes the problem. Worst scenario. Technicians convincing them that the card is dead, isn't covered by warranty and they need to buy a new one. The technician gets a free GPU, AMD loses a customer and people paying a graphics card twice.
Well it wont be a problem as they are correcting it before sales
Posted on Reply
#65
RegaeRevaeb
SOAREVERSORThere is a dirty reality that high end PC gamers forget or just deny. Most PC gamers run potato PCs that get smoked by modern consoles. The dirty reality of PC gaming is it's largely 1060, 2060, 3060, or even 1660 nvidia stuff that will get upgraded to another mid range card later and people are running at 1080p 60hz with lower details and frame rates than a console would spit out. But it's worth it because piracy and game sales make it the poor mans gaming option and the ability to cheat like crazy is the draw when it comes to gameplay.

For how most people game on the PC this card is just fine and a good deal. That those of us here wouldn't touch it doesn't change that.
You better check yourself before you...

Ok, first: smoking is bad, so are you suggesting that consoles are behind the times on healthy gaming?

As well, my reliable sources (namely Mr. Potato Head) reminded me his family of what he referred to instead as 'classic computers' can still run programs that people use when they're not gaming. Said Mr. Head, "You know, people with jobs, students who do homework... they appreciate these machines that can play 1942 as well as run Lotus 1-2-3." Really, though, I can't recall a modern console that lets me run Word, Resolve... or watch porn... I mean, er... anyway... (Editor's note: that may be the true "dirty reality" in PC use, yeah?)

I'd also like to point out AMD cards and any non-60 GPUs may have taken offence to their lack of inclusion in your abusive attack on PC cards, though AMD GPUs tell me they're less so since their step-siblings run consoles today anyway.

And it's 'its' for possessives. I'm not admonishing just educating, Boyo.
Posted on Reply
#66
shandrive

Same issue in previous RX6000 Reference cards, but not many people noticed.
AMD is not ATI or Matrox, AMD is still that bad, low quality, problematic.
Posted on Reply
#67
Bomby569
john_Nice trolling. Wccftech not having enough articles for weekend, so you thought to pass by?
No this is absolutely real, and crazy how can this pass by some many people in a company like AMD.
Posted on Reply
#68
Marcus L
Yes, obviously during design and QC they didn't plug an 8 pin PCIE cable into the 7600 :cool:
Posted on Reply
#69
eidairaman1
The Exiled Airman
shandrive
Same issue in previous RX6000 Reference cards, but not many people noticed.
AMD is not ATI or Matrox, AMD is still that bad, low quality, problematic.
Thats a crummy plug you have there from the psu, no securing lugs
Posted on Reply
#70
Marcus L
W1zzardso that other people who are just lurking understand better
Your pictures dont make the problem apparent, there were no perceived issues other than what you noticed and if thats not clear to your viewers then we are just going off what you have said and noticed without any real evidence it's a QC problem and likely hazard, I mean you could have picked apart the 4060 Ti in many ways but chose to write it up like the sun shone out of Nvidias arse instead and that went down well.
Posted on Reply
#71
ymdhis
I remember the old HD6950 and HD6970 cards, where the PCIE power connectors were too close to the blower fan, and they had to file down the corner of the connector. Should be visible on this image, note the bottom left corner of the power connector:
tpucdn.com/gpu-specs/images/c/405-pcb-front.jpg
Posted on Reply
#72
Durvelle27
shandrive
Same issue in previous RX6000 Reference cards, but not many people noticed.
AMD is not ATI or Matrox, AMD is still that bad, low quality, problematic.
Maybe if you inserted the connector all the way it wouldn't be an issue:kookoo:
Posted on Reply
#73
Squared
This reminds me a lot of the RX 480 launch. The RX 480 4GB was about $250 at launch in 2023 dollars, compared to $270 for the RX 7600. The 480 reference card had a 6-pin power connector but it drew more power than the spec allowed until a firmware update, and the 7600 reference also has a power connector issue (but this time customers won't see the issue). Neither was power-efficient for its time (but the RX 480 was AMD's most power-efficient graphics card in its time, whereas the 7600 is the least-efficient of RDNA3). I almost like it. If it had 16 PCIe lanes it'd be a very nice upgrade from my RX 480 4GB. But it only has 8 lanes, and I saw this coming so I replaced my RX 480 4GB months ago with a full x16 card.

(I know, usually there's no significant performance hit to PCIe 3.0 x8 as Tech Power Up tested on the RX 6600 XT. But the 7600 outperforms the 6650 XT, so it needs more bandwidth, and in the worst case the performance loss may be over 10%, which means it'll perform on par with the 5700 XT which can be bought used for much cheaper and has a full PCIe 4.0 x16 interface.)

Wait. The 5700 XT performs as well in 4K, probably thanks to its 256-bit memory interface. Maybe I'm being too optimistic about this card; it's a little bit of an electricity guzzler, it only has 8GB of memory, it struggles at higher resolution where it's cache isn't enough to make up for it's 128-bit memory, and it has only 8 PCIe lanes. This is no RTX 4060 Ti, which costs 48% more and has all the same downers except power efficiency while only performing 25% better in today's games, but I guess the RX 7600 is still a little disappointing.
Posted on Reply
#74
AusWolf
ZoneDymoits not a matter of cost, its about performance, this is not an upgrade, this is just pathetic.
It is an upgrade for someone coming from a GTX 960, 1050 Ti, RX 480, etc. Not everybody buys a new GPU every generation.
Posted on Reply
#75
TheDeeGee
Durvelle27Maybe if you inserted the connector all the way it wouldn't be an issue:kookoo:
Take another good look at the picture.

The notch on the 8-Pin is blocked by the backplate.
Posted on Reply
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