DEEPCOOL CAPTAIN 240 Ex Gamer Storm leaked water [Extremely Serious Error]

[Antonio2707]

I've just bought "DEEPCOOL CAPTAIN 240 Ex Gamer Storm" for 2 months. It's freeze when I'm rendering this afternoon. I looked into next right the case and saw horrific scenes. Water ... splashing water .... spray on the window mika, too.
Suck................................................



Take when it on main





This sample design issues
Complex but fragile

 

[Bert63]

Did your PC survive?

 

[cdawall]

Warranty it normally they will cover everything that failed in the case.

 

[Ungari]

Have you contacted Deepcool, and are they going to do anything to compensate you?

 

[Filip Georgievski]

F..k, that is some serious damage right there.
As suggested, contact DeepCool, and ask for RMA and refund for damaged parts.

If you are lucky, they will honor the waranty and damage to your PC.

 

[Antonio2707]

Did your PC survive?

My PC was damaged "main" and VGA

Warranty it normally they will cover everything that failed in the case.

Have you contacted Deepcool, and are they going to do anything to compensate you?

Can you show me how to contact Deepcool ? I bought it from a distributor and they just gave me a renewed other cooling. And damaged components they do not care

 

[sneekypeet]

Can you show me how to contact Deepcool ?

http://www.deepcool.com/support/technical/57_69.shtml

 

[Antonio2707]

http://www.deepcool.com/support/technical/57_69.shtml

thank you very much

 

[sneekypeet]

thank you very much

If you want to get somewhere with them, try being polite and thorough in your explanation of what happened. Give them a full list of specifications and a timeline of how it all went down. I would also keep the "fail" images to yourself for now

 

[Antonio2707]

Ok, thank guy

 

[Ungari]

You might have a problem if you already returned the product to the retail shop.
Be prepared to have the store verify the return and that it was leaking, so that you can prove to Deepcool that the product was defective.