Terrible experience with XFX RX 580

[SoNic67]

* Poor rendering performance of 640x480 (BIOS, POST, DOS, Linux).

My RX 580 (PowerColor) suffers from the same issue. On my 4k monitor I cannot even read 640x480. Luckily, my Dell BIOS is not 640x480.

 

[gamerman]

well i cant see any good reason WHY you change yout good gtx 970 for lausy,old way tech rx 580... i cant see anyhting else that you get it very low price.

rx 500 series is one of lausiest gpu what made 15 years. its slow allway bcoz its power eat is sog skyhigh,but you get only average fps power for games.

its same like led lamp and bulb lamb....

you should buy of coz nvidia gpu,maybe gtx 1070 or 1070 ti.

if you continue using ur rx 580,preparehihger electric bills and also lower you game room temp, rx 580 do it warming.

last. amd drivers also are much badest than nvidias one.

sell it away.. if you can. thats my adwise

 

[Vya Domus]

you should buy of coz nvidia gpu

You should learn how to write.

 

[newtekie1]

The card isn't bad.

Either the entire PCB is messed up, or one of the resistors.

But some of the voltage goes to undesired locations for some reason. XFX needs to figure out why.

Those statements all can't be true. Either the card isn't bad, meaning everything works properly. OR The PCB is messed up or there is a bad component(resistor or whatever) and power is going to the wrong place causing issues. Both can't be true.

There is no denying the fact that the card is defective. It might be a defective design from XFX or just a bad batch of components, but either way, the card is defective. If you want to live with it, fine, but don't try to argue that the card isn't bad when it very clearly is.

 

[Durvelle27]

Those statements all can't be true. Either the card isn't bad, meaning everything works properly. OR The PCB is messed up or there is a bad component(resistor or whatever) and power is going to the wrong place causing issues. Both can't be true.

There is no denying the fact that the card is defective. It might be a defective design from XFX or just a bad batch of components, but either way, the card is defective. If you want to live with it, fine, but don't try to argue that the card isn't bad when it very clearly is.

i doubt the GPU is defective considering he even said a earlier driver fixed the issue. This reaps of user error, he claims it's not his system or another component but he hasn't even said how he even tested to make sure it wasn't, just claimed it wasn't his PC. He also stated he only tested 2 DP cables in which he got feedback issues from but testing only 2 cables is hardly a noteworthy test when you are trying to rule out possibilities especially when DP has so many revisions and quality between companies isn't standard. He hasn't even listed his full system system specs to get a better idea of whats what. Even pics of the system would be beneficial.

I've owned numerous XFX RX 480s and XFX RX 580s and have never had these issues before. He has an underlying issue that his is neglecting to uncover and is putting the blame solely on the GPU which he has also had replaced.

 

[moproblems99]

There is no denying the fact that the card is defective. It might be a defective design from XFX or just a bad batch of components, but either way, the card is defective. If you want to live with it, fine, but don't try to argue that the card isn't bad when it very clearly is.

Do you really think he got two cards with the exact same issues which a different driver version cleared up many of them? I don't.

 

[eidairaman1]

All seriousness, they are likely going to sit on my shelf and collect dust or be emergency GPUs for friends or family. My plan was to try and do something fun with them but time is getting tough to come by.

I backed-up the original bioses so I should be good to go if I ever need them.

In the event the og bios fail I will be of assistance at that point.

 

[newtekie1]

Do you really think he got two cards with the exact same issues which a different driver version cleared up many of them? I don't.

For the electrical issues, yes. The other issues were driver related.

 

[Durvelle27]

For the electrical issues, yes. The other issues were driver related.

Bad case grounding could also cause electrical issues like missing standoffs

 

[newtekie1]

Bad case grounding could also cause electrical issues like missing standoffs

A properly designed video card will ground through multiple locations. The best is the PCI bracket, which grounds directly to the case, and the case is grounded by the screws into the PSU.

But the video card is also grounded through the PCI-E slot, and the ground pins in the PCI-E power connector.

I'd be more inclined to believe that the card is just a bad design and something is not grounded on the PCB properly over all 3 of those other grounding methods being faulty.

 

[moproblems99]

I'd be more inclined to believe that the card is just a bad design

If this was a truly bad design, don't you think there would be many, many, many, many and many more complaints about this issue? I am pretty sure these weren't the only two of this model sold. They likely weren't even from the same batch since the OP got this card from a 'fulfilled by Amazon' seller which means I doubt the seller got a whole pallet. More likely, they picked up cards randomly around town that the saw on sale.

 

[Durvelle27]

A properly designed video card will ground through multiple locations. The best is the PCI bracket, which grounds directly to the case, and the case is grounded by the screws into the PSU.

But the video card is also grounded through the PCI-E slot, and the ground pins in the PCI-E power connector.

I'd be more inclined to believe that the card is just a bad design and something is not grounded on the PCB properly over all 3 of those other grounding methods being faulty.

I've had 3 of this exact model and haven't had these type of issues. So i don't believe it's a bad design. There are numerous things that can affect grounding besides the GPU.

 

[Regeneration]

If this was a truly bad design, don't you think there would be many, many, many, many and many more complaints about this issue? I am pretty sure these weren't the only two of this model sold. They likely weren't even from the same batch since the OP got this card from a 'fulfilled by Amazon' seller which means I doubt the seller got a whole pallet. More likely, they picked up cards randomly around town that the saw on sale.

There are 21 percent of negative reviews + 6 percent neutral on Amazon.

Here are a few recent ones:

After about 2 months of having this card, it had fried itself. I was playing fallout when my computer crashed and upon trying to start it up, my USB keyboard and mouse would get power for their LED's but the computer would not start, no fans would spin. A few days later I tried it again to which sparks shot out of my video card. It would have likely fried my whole computer if I hadn't unplugged my power strip from the wall. I later tried another video card that a friend gave me to which I downloaded the drivers for and it worked pretty much fine. Very disappointed in this product as it nearly ruined my entire computer.

The card fried itself within an hour of being in my case. Very disappointed. To be fair, Amazon ships the product in retail packaging. There is very little protection within the box itself and I imagine it had a bumpy ride during the shipping process.

The card made a few sparking noises and my machine crashed. The computer would not boot until I removed the card and replaced it with my old one. There was a noticeably burn smell in my office and the card had a very strong smell when it was removed and packaged for a return.

Thankfully Amazon quickly accepted the return and it will be going back tomorrow.

It was a beautiful Idea, The card was stunning... but I got a lot of black screens and weird noise on screen even with the newest drivers installed. It didnt work for me.

I already contacted XFX with my findings. It's going to take a few weeks for XFX to receive the returns and to check it out themselves.

I've had 3 of this exact model and haven't had these type of issues. So i don't believe it's a bad design. There are numerous things that can affect grounding besides the GPU.

What production date?

 

[moproblems99]

There are 21 percent of negative reviews + 6 percent neutral on Amazon.

Look at many GPUs from both camps and you will see rather similar results. In general, happy people don't leave a lot of reviews. Do you leave reviews about every car you've purchased? Every GPU? Every motherboard? I am guessing not. I am guessing only reviews about products that haven't done well have bothered to get the review. And then, I bet half of all of those problems are just like this one.

Don't get me wrong, I don't blame you for anything other than refusing to listen to logic. I did the same thing and swore up and down my new mobo was bad because my G502 was having disconnect issues and would randomly stop working. Didn't have problems on my Linux box. Sent my mobo back, and would you believe it? The same thing happened. Hmmm, must have been a second bad motherboard. Nope, bad cable in the mouse that for [insert reason here] didn't have an issue on the Linux box.

Had a similar problem with current Vega card. Only to find out that a setting in Afterburner was causing problems. I was really close to returning the card as faulty. In either case, it is natural for us to want to take the path of least resistance. However, in this case, the situation does not look like the simplest solution (bad gpu).

 

[newtekie1]

If this was a truly bad design, don't you think there would be many, many, many, many and many more complaints about this issue? I am pretty sure these weren't the only two of this model sold. They likely weren't even from the same batch since the OP got this card from a 'fulfilled by Amazon' seller which means I doubt the seller got a whole pallet. More likely, they picked up cards randomly around town that the saw on sale.

I've had 3 of this exact model and haven't had these type of issues. So i don't believe it's a bad design. There are numerous things that can affect grounding besides the GPU.

I should have said "bad design or faulty component" like I said before. It could be a frailty component, I guess that before all 3 methods of grounding failing.

 

[Aquinus]

There is no denying the fact that the card is defective. It might be a defective design from XFX or just a bad batch of components, but either way, the card is defective. If you want to live with it, fine, but don't try to argue that the card isn't bad when it very clearly is.

Except it works fine in Linux with the AMDGPU driver by the OP's own reports. I'm not convinced that it's bad hardware since most hardware related issues don't go away by using a different OS. If the machine behaves properly in Linux and doesn't exhibit the same behavior, I'm reluctant to believe it's a hardware issue. Even more so when the same behavior was observed with two cards.

I'm just saying that something doesn't add up here.

 

[flmatter]

@XFXSupport have you read up on this any thoughts or help?

The card isn't bad. Either the entire PCB is messed up, or one of the resistors

as said before that statement makes no sense either it is good or a component is messed up

 

[eidairaman1]

@XFXSupport have you read up on this any thoughts or help?

as said before that statement makes no sense either it is good or a component is messed up

That guy might be on Vacation, he hasn't been around since december 13th

 

[Regeneration]

Except it works fine in Linux with the AMDGPU driver by the OP's own reports. I'm not convinced that it's bad hardware since most hardware related issues don't go away by using a different OS. If the machine behaves properly in Linux and doesn't exhibit the same behavior, I'm reluctant to believe it's a hardware issue. Even more so when the same behavior was observed with two cards.

I'm just saying that something doesn't add up here.

There were several issues with the card.

The multi-monitor bug (black output on all monitors) has nothing to do with the electrical issue on DisplayPort. I stopped using DP to protect the system. These are two separate issues.

AMD is aware of bugs with multiple monitors in recent drivers.

From the release notes: "Some systems running multiple displays may experience mouse lag when at least one display is enabled but powered off. "

I was told by AMD to stick to previous versions and "wait for the future driver release".

@XFXSupport have you read up on this any thoughts or help?

as said before that statement makes no sense either it is good or a component is messed up

XFX is away for the holidays.

I was saying the problem isn't specific for the card, but for entire batch. Two cards can't be defective.

 

[newtekie1]

Except it works fine in Linux with the AMDGPU driver by the OP's own reports.

Really, so the OS affected the fact that the fans keep spinning in the computer when the computer WAS OFF. Please tell me how that is possible?

 

[Regeneration]

Really, so the OS affected the fact that the fans keep spinning in the computer when the computer WAS OFF. Please tell me how that is possible?

I should have filmed it. These are 2 120mm Corsair hi-performance fans plugged directly to the PSU.

Kept spinning even with the PSU's power switch off.

 

[FordGT90Concept]

Kept spinning even with the PSU's power switch off.

Are they drawing power off of the +5VSB? If they are, that's normal.

 

[Aquinus]

Are they drawing power off of the +5VSB? If they are, that's normal.

Even +5vsb needs the power switch itself to be switched on to provide power. Even if the machine isn't turned on.

Really, so the OS affected the fact that the fans keep spinning in the computer when the computer WAS OFF. Please tell me how that is possible?

You must have missed the part where I said:

I'm just saying that something doesn't add up here.

 

[newtekie1]

You must have missed the part where I said:

You can try to defend it all you want, your claim that the issues were solved under linix was false. That is the point. The card has a hardware fault somewhere. Some of the issues were software related and some were hardware, you very obviously missed the hardware related faults.

 

[Aquinus]

You can try to defend it all you want, your claim that the issues were solved under linix was false. That is the point. The card has a hardware fault somewhere. Some of the issues were software related and some were hardware, you very obviously missed the hardware related faults.

You mean the claim that the GPU is feeding the PSU power via the DisplayPort cable? Even beyond that, enough voltage to back feed into the PSU and drive particular components? I don't think we really know what's going on with that one, but I'm incredibly suspicious of that claim without pulling out a meter and testing that claim. DP_PWR shouldn't provide more than 3.3v (at 0.5A) which isn't enough to drive most fans. It also makes no sense that 3.3v from the DP_PWR pin would feed back into +12v.

Are you saying that things do add up?