Terrible experience with XFX RX 580

[moproblems99]

I bought the RX 580 just to spend some money on myself for the holidays. GTX 970 served me well. All games worked great.

I spent 2 weeks dealing with issues, testing and removing parts. Almost broke the case and fried the entire system.

Added a lot of wear and tear on the case screws, and just for a small performance gain.

What pisses me off the most, is to have issues even with DVI + HDMI.

On Nvidia, everything worked out of the box. Even HDMI v1.x cable and 4K TV.

I wish you the best of luck in finding your problem but I fear you are not going to because you are not looking in the right place. It is very clear there is something else going on than faulty GPU. And not to mention you also got corrupted drivers.

I've had both AMD and Nvidia cats for years

Did you manage to find them at a shelter? I have been looking for ages but never managed to find those brands of cats there.

 

[newtekie1]

until AMD provides a fix.

the recent AMD drivers are a bit messy.

Not just their recent drivers. I wouldn't hold my breath waiting on a fix for anything from AMD, it took them like half a decade to finally fix the HDMI overscan bug in their drivers...

 

[eidairaman1]

Not just their recent drivers. I wouldn't hold my breath waiting on a fix for anything from AMD, it took them like half a decade to finally fix the HDMI overscan bug in their drivers...

Report then Vangard sees the glitches too. Try the latest beta drivers

 

[Splinterdog]

Did you manage to find them at a shelter? I have been looking for ages but never managed to find those brands of cats there.

Oops!
Anyway, you know what cats are like. Neither of them would budge an inch.

 

[Regeneration]

Here's the status for now:

* Poor rendering performance of 640x480 (BIOS, POST, DOS, Linux).
- Can't be fixed. Requires VBIOS update. But something I can live with.

* The card is buzzing when the computer is POWERED OFF if plugged to a monitor via DP (outlet is grounded and everything is plugged to a UPS).
* PC automatically powers on after a shutdown (WTF).
* Random "CPU overclocking failed" errors at POST.
- Fixed by switching to DVI and added grounding wire to the XFX card. Possibly defective resistor.

* AMD Overlay and ReLive sometimes crash games.
* Fans are loud and sometimes run at 100 percent during boot.
* Artifacts appear in low-perf 3D (PUBG in-game inventory screen) on stock clocks.
- Fixed by driver update.

* AMD WattMan cannot overclock the memory (Hynix) more than 100 MHz (hard lockup). MSI Afterburner works fine.
- Fixed by driver update and using "Memory Timing Level 1".

* Black screen on Windows' startup when using dual monitors via DVI and HDMI.
- Disabled until AMD issues a fix. Dual monitors work fine in Linux with AMDGPU open source driver.

 

[phanbuey]

dude... sell that...

https://www.ebay.com/itm/GIGABYTE-N...h=item23b1e087ea:g:OIMAAOSwSn1cGF6Q:rk:3:pf:0

faster than a 980Ti. no hassles. cherry mistmas.

 

[FordGT90Concept]

Here's the status for now:

* Poor rendering performance of 640x480 (BIOS, POST, DOS, Linux).
- Can't be fixed. Requires VBIOS update.

* The card is buzzing when the computer is POWERED OFF if plugged to a monitor via DP (outlet is grounded and everything is plugged to a UPS).
* PC automatically powers on after a shutdown (WTF).
* Random "CPU overclocking failed" errors at POST.
- Fixed by switching to DVI and added grounding wire to the XFX card. Possibly defective resistor.

* AMD Overlay and ReLive sometimes crash games.
* Fans are loud and sometimes run at 100 percent during boot.
* Artifacts appear in low-perf 3D (PUBG in-game inventory screen) on stock clocks.
- Fixed by driver update.

* AMD WattMan cannot overclock the memory (Hynix) more than 100 MHz (hard lockup). MSI Afterburner works fine.
- Fixed by driver update and using "Memory Timing Level 1".

* Black screen on Windows' startup when using dual monitors via DVI and HDMI.
- Disabled until AMD issues a fix. Dual monitors work fine in Linux with AMDGPU open source driver.

Please fill out your System Specs for this machine. I'm losing track of what is and isn't installed in it.

Did XFX offer to RMA the card? If yes, did you/are you taking them up on the offer? Returning to Amazon, all Amazon does is grab the next box of the shelf and mail it to you. If you do, in fact, have a card from a bad lot, Amazon can't fix it, XFX can. I was in a similar situation as you with an HD 5870. I got sick of dealing with Sapphire's unstable VBIOS (stock memory overclock is unstable) so I eventually flashed the VBIOS to a reference card and never had problems with it since (that was after two RMA's direct to Sapphire).

If they told you VBIOS update required to fix it then XFX's reference VBIOS are spectacularly crappy. Send it in and let them update the VBIOS and check the card for other defects, especially relating to DisplayPort.

FYI, you may want to use October or November drivers. The new feature update in December always brings with it lots of bugs until they can get them ironed out in Q1'19. It's not a new SKU so older drivers should work well with it.

 

[moproblems99]

I am willing to believe your DP and buzzing sound are from a non-certified DP cable with an active pin 20. Would also be willing to bet that that is causing some of your other instability.

 

[AsRock]

I never said that Nvidia drivers were unstable.

Aquinus has taken words out of context and sentence.

I said that Nvidia cards are easier to overclock because the entire driver crashes when instability occurs [original post].

I'll follow on eidairaman1's advice, I'll wait a few weeks and RMA the card.

For now, I don't use DP, and I found the source of the black screens issue. It appears AMD drivers automatically disable "Hide modes that this monitor cannot display" checkbox everytime that you enter the Displays tab in Radeon Settings.



Seasonic S12G-750 and Be Quiet! Pure Power 700w. Both work perfectly and maintained.



He has a point... the recent AMD drivers are a bit messy.

I have had a defective Seasonic 750W Gold in fact i believe it to be the same model. On top of that all so had a bad XFX 290
And both company's stud firm and replaced both items without any issue and both company''s treated me professionally.

I'll never know for sure why the 290 started to die but it did fail in a fairly short time after the PSU replaced due to a fault at load, yes even Good brand PSU's go faulty too.

To have 2 cards same fault would make me at least suspect some thing else is going on too, maybe check with XFX if they are from the same batch other than that some thing else is wrong with your system.

 

[Splinterdog]

I had all kinds of problems with a nasty DP cable. Crashes, failure to boot, black screens, the lot.

 

[moproblems99]

I had all kinds of problems with a nasty DP cable. Crashes, failure to boot, black screens, the lot.

I am dealing with some strange display issues myself with Acer XR341CK. They seemed to be building but I haven't quite figured them out. I am now wondering if my amazon DP cable, which claims VESA cert is really not as they are not listed on displayport.org (so I have read).

Edit: In any case, I did not learn of the pin 20 deal until this thread. So even though the OP may not be taking advice, it certainly pushed me in a different direction.

 

[Regeneration]

FYI, I used 2 DP cables, one came with a Samsung monitor, and I bought the other one after the RX 580.

I also tried several adapters like: DP to HDMI, DP to DVI. The card kept buzzing. So I plugged it another monitor, and then removed the UPS, tried other outlets.

And for the black screens issue, I tried DVI to HDMI, DVI to HDMI.

 

[moproblems99]

FYI, I used 2 DP cables, one came with a Samsung monitor, and I bought the other one after the RX 580.

That doesn't mean that either had inactive pin 20. An active pin 20 exactly describes the symptoms you have with the gpu leds still powered on after the pc is shutdown. I just ordered a VESA certified cable to try with my monitor. Check displayport.org for certification. I would bet both of yours will not be found.

 

[Regeneration]

That doesn't mean that either had inactive pin 20. An active pin 20 exactly describes the symptoms you have with the gpu leds still powered on after the pc is shutdown. I just ordered a VESA certified cable to try with my monitor. Check displayport.org for certification. I would bet both of yours will not be found.

The database is incomplete and 95 percent of the cables won't appear there. Even from reputable manufacturers.

My problems with the XFX RX 580 come from two sources:

1. You get what you pay for, and cheap can be expensive. XFX RX 580 GTS XXX Edition is the cheapest RX 580 card available in the market. I re-applied thermal paste today... the vendor's thermal compound was completely dry. The fans look cheap, and cooling is inadequate (85c in 2 minutes in MSI Kombuster on stock clocks with fans running at 100 percent during winter). Cheap card, cheap components.

2. AMD drivers suck. RadeonSettings.exe crashed on me 14 times. Multi-monitor doesn't work. Sure there are some nice features like WattMan, but the company seems to waste manpower and resources on useless features like Link phone app, Chill, ReLive, Game Advisor, Upgrade Advisor, Settings Advisor rather then fixing important bugs.

 

[eidairaman1]

I already suggest 1 more thing but seems you only want to gripe and moan about it.

There was 1 driver set before the latest betas having problems. If anything you have a screwed up system.

 

[moproblems99]

The database is incomplete and 95 percent of the cables won't appear there. Even from reputable manufacturers.

My problems with the XFX RX 580 come from two sources:

1. You get what you pay for, and cheap can be expensive. XFX RX 580 GTS XXX Edition is the cheapest RX 580 card available in the market. I re-applied thermal paste today... the vendor's thermal compound was completely dry. The fans look cheap, and cooling is inadequate (85c in 2 minutes in MSI Kombuster on stock clocks with fans running at 100 percent during winter). Cheap card, cheap components.

2. AMD drivers suck. RadeonSettings.exe crashed on me 14 times. Multi-monitor doesn't work. Sure there are some nice features like WattMan, but the company seems to waste manpower and resources on useless features like Link phone app, Chill, ReLive, Game Advisor, Upgrade Advisor, Settings Advisor rather then fixing important bugs.

Alrighty then. This will never get fixed. Good luck!

 

[eidairaman1]

It be best if he contacts them here

@Regeneration

https://www.facebook.com/XFXUS/

 

[flmatter]

@Regeneration You could mail me the card and be done with it.

 

[Splinterdog]

@Regeneration
For future reference I bought this and it solved ALL my display problems:
Club3D CAC-2068 DisplayPort to DisplayPort 1.4/HBR3 Cable DP 1.4 8K 60Hz 2m/6.56ft, Black Vesa Certified
$15 was well worth it.

 

[Aquinus]

I already suggest 1 more thing but seems you only want to gripe and moan about it.

There was 1 driver set before the latest betas having problems. If anything you have a screwed up system.

Well, I mean at first the card was at fault, then the second card was defective too, now the OP complaints about the drivers... except it works fine with AMDGPU in Linux? Shame on me for suggesting that it's likely something wrong with the OP's setup. Now I remember why I unsubbed.

 

[Vya Domus]

(85c in 2 minutes in MSI Kombuster on stock clocks with fans running at 100 percent during winter).

I seriously doubt that. Even my 1080 with the cheapest possible blower cooler in existence keeps it below 80c at 100% fan speed, your case either has terrible or no airflow at all or the card is not properly assembled.

There you go : https://thepcenthusiast.com/xfx-rx-580-gts-black-edition-8gb-review/3/

When the XRX RX 580 GTS BE is in full load, temperature would go up to 74° ~ 76° (usually below the 80° mark); with a fan speed hovering around 56% to 62%.

2. AMD drivers suck.

Great, you'll know become one of those guys that will perpetuate this myth because you couldn't figure out what is wrong with your setup and therefore the problems must lie within the elusive "bad drivers".

 

[Splinterdog]

I seriously doubt that the AMD drivers are at fault, not to mention the fact that AMD has vastly improved their drivers over the years.

 

[FordGT90Concept]

RadeonSettings.exe crashed on me 14 times. Multi-monitor doesn't work.

You can enable logging via:

[HKEY_CURRENT_USER\SOFTWARE\AMD\CN\Log]
"log_enabled"=dword:00000001
"log_destination"=dword:00000000
"log_minpriority"=dword:00000000
"log_component_ids"="0"

Which are saved in: %LOCALAPPDATA%\AMD\CN

If you can make it crash after enabling that, I'd be interested to see what they say. There's some known reasons why Radeon Settings will crash (mostly related to massive game libraries) but 14 times sounds a wee bit extreme to be that.

Multi-Monitor "not working" has nothing to do with the drivers. There's literally millions of people running Radeon cards with multiple displays and problems are mostly associated with Windows crappy desktop manager than display drivers.

I'd seriously try that Club3D cable that was suggested above. It's entirely possible that you have two shoddy cables. Whenever there's monitor issues, it's usually the first thing to try.

When using your GTX 970, how are the monitors connected?

You still haven't filled out your system specs. Click your username at the top of the page -> System Specs.

 

[Regeneration]

I seriously doubt that. Even my 1080 with the cheapest possible blower cooler in existence keeps it below 80c at 100% fan speed, your case either has terrible or no airflow at all or the card is not properly assembled.

There you go : https://thepcenthusiast.com/xfx-rx-580-gts-black-edition-8gb-review/3/

When the XRX RX 580 GTS BE is in full load, temperature would go up to 74° ~ 76° (usually below the 80° mark); with a fan speed hovering around 56% to 62%.



Great, you'll know become one of those guys that will perpetuate this myth because you couldn't figure out what is wrong with your setup and therefore the problems must lie within the elusive "bad drivers".

I'm using Corsair 900D air flow edition with three 120mm fans, two 140mm fans. Probably the best case out there.

The card in the review you linked is a different model (GTS BE). I have GTS XXX.

You can enable logging via:

[HKEY_CURRENT_USER\SOFTWARE\AMD\CN\Log]
"log_enabled"=dword:00000001
"log_destination"=dword:00000000
"log_minpriority"=dword:00000000
"log_component_ids"="0"

Which are saved in: %LOCALAPPDATA%\AMD\CN

If you can make it crash after enabling that, I'd be interested to see what they say. There's some known reasons why Radeon Settings will crash (mostly related to massive game libraries) but 14 times sounds a wee bit extreme to be that.

Multi-Monitor "not working" has nothing to do with the drivers. There's literally millions of people running Radeon cards with multiple displays and problems are mostly associated with Windows crappy desktop manager than display drivers.

I'd seriously try that Club3D cable that was suggested above. It's entirely possible that you have two shoddy cables. Whenever there's monitor issues, it's usually the first thing to try.

When using your GTX 970, how are the monitors connected?

You still haven't filled out your system specs. Click your username at the top of the page -> System Specs.

I do have a massive game library.

I stopped using DP so the cable suggestion is irrelevant. GTX 970 worked fine with all cables (DP, DVI, HDMI).

With MS VGA base driver, both monitors work (duplicate view). With AMD driver, extended view works until the system is rebooted and then both monitors blackout. Extended works fine on Linux.

I see a lot of insults here. How about being useful and recommend a driver that is known to be stable?

 

[Vya Domus]

The card in the review you linked is a different model (GTS BE). I have GTS XXX.

Same cooler.