XFX RX 5700 XT and old MB - HELP!

[eidairaman1]

Update: Had a maintenance guy test the card on another system at a store, the card itself is working so not a faulty one.

And what motherboard was he using, specific make and model?

How about pulling the CH4 mobo out of the case and seating the card fully into it and see?

Most instances when a card doesnt boot i pull the board out to make sure the card is inserted fully and squared up in the slot.

 

[darkgodbm]

And what motherboard was he using, specific make and model?

How about pulling the CH4 mobo out of the case and seating the card fully into it and see?

Most instances when a card doesnt boot i pull the board out to make sure the card is inserted fully and squared up in the slot.

GPU is fitting ok in the slot... Don't think I'd be getting video signal for post/bios if it were not.

About the MB he used to test, it was a newer one (AM4), can't remember the model right now.

 

[Deleted member 185158]

Could be as simple as the hdmi cable going bad.

Like I had mentioned earlier, the card should post in just about anything with a PCIE slot. Your issue lies elsewhere.

http://www.pc-specs.com/gpu/AMD/RX_5000_Series/Radeon_RX_5700_XT_8GB/4549/Compatible_Motherboards

For reference to slow start up times, my GTX 580 is horribly slow compared to my 770 and 980.. and my 6950 shows a green screen when waking up from sleep. Very annoying. It's a radeon thing maybe. Perhaps wait 120 seconds before restarting the PC back to bios?

 

[eidairaman1]

GPU is fitting ok in the slot... Don't think I'd be getting video signal for post/bios if it were not.

About the MB he used to test, it was a newer one (AM4), can't remember the model right now.

Erm if its not seated correctly It can cause a card not to post/display anything on screen. That's the reason why I suggest taking the Crosshair IV out of the case with the power supply. Put on parts on a non metallic table, elevate motherboard with a non metallic box so the card can seat in the motherboard correctly. Fully insert the card in the top pcie slot only, do not have other cards inserted. Only have the power supply, keyboard, mouse, monitor hooked up. Clear cmos. Attempt to boot.

You can always try this.

Asus crosshair iv formula

Motherboard: Asus Crosshair iv formula Bios: 2101

www.bios-mods.com

 

[darkgodbm]

Could be as simple as the hdmi cable going bad.

Like I had mentioned earlier, the card should post in just about anything with a PCIE slot. Your issue lies elsewhere.

http://www.pc-specs.com/gpu/AMD/RX_5000_Series/Radeon_RX_5700_XT_8GB/4549/Compatible_Motherboards

For reference to slow start up times, my GTX 580 is horribly slow compared to my 770 and 980.. and my 6950 shows a green screen when waking up from sleep. Very annoying. It's a radeon thing maybe. Perhaps wait 120 seconds before restarting the PC back to bios?

Cable is fine, using it with other devices going up to 4k60 and no problem at all.

Also, that website was actually one of the references I had before buying the card, but you can see as it states there that it is not always 100% accurate, so I dunno...

Opened up a support ticket on the XFX website yesterday to see if they have anything to say about this, no answer up til now.

 

[lexluthermiester]

Please a little help here.

I bought the xfx rx 5700 xt thicc II yesterday, and it's not working past BIOS. I can mess with bios and see post it display, but after that the screen goes black and everything stops loading.

I have a very old Crosshair IV formula MB (fx 8350 cpu) working with an R9 290 directu II just fine, and PSU is strong enough (750w ocz fatality).

Is this a compatibility issue with the mb and the card? I've read some stuff regarding UEFI support (which apparently it does not have) and even something about the pcie slot itself but I can't jump to any conclusion yet. Could it also be that the card itself is faulty? I have no way to test it on another computer at least until tomorrow.

UPDATE: Took the card to an info shop close by today and the maintenance guy who tested it said the card is working normally, so not a faulty card.

Read through and didn't see anyone mention power supply, so I'll ask, are you sure your PSU can handle the new card? What's the wattage? And are you sure it's not faulty? If the card is testing good in other systems, your system must have the problem. The bios is unlikely to be that problem, it's more likely to be a PSU issue...

 

[darkgodbm]

Read through and didn't see anyone mention power supply, so I'll ask, are you sure your PSU can handle the new card? What's the wattage? And are you sure it's not faulty? If the card is testing good in other systems, your system must have the problem. The bios is unlikely to be that problem, it's more likely to be a PSU issue...

This is the PSU - https://www.tweaktown.com/reviews/5...80-plus-bronze-power-supply-review/index.html

As far as I know it can handle it no problem. It has been handling my r9 290 (which I'm using right now) displaying at 4k30 for countless hours of gaming with no problem, and the psu requirements for those 2 are very close.

 

[Ruru]

True enough.

Another thing that bugs me is that even though this gpu says "pcie x16 required" (so any x16 would be enough), all I can find on the internet regarding backwards compatibility between pcie generations are 4.0 - 3.0. Can't seem to find anyone using this card on a 2.0 x16 slot. It's supposed to be fully backwards compatible but I can't be sure.

The FX would be a bottleneck even with PCIe 1.0 speeds. But generally PCIe revisions are compatible; you can put a 1.0 card into a 4.0 motherboard and vice versa.

 

[eidairaman1]

Cable is fine, using it with other devices going up to 4k60 and no problem at all.

Also, that website was actually one of the references I had before buying the card, but you can see as it states there that it is not always 100% accurate, so I dunno...

Opened up a support ticket on the XFX website yesterday to see if they have anything to say about this, no answer up til now.

Since we Know the card works in AM4 you could always send it to me to test in the Sabertooth lol

It's the weekend, give them time. If anything Private message @XFXSupport and see what they will do.

 

[Deleted member 185158]

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.amd.com/system/files/documents/radeon-rx-5700-series-quick-start-guide-en.pdf&ved=2ahUKEwjIvKXn5OTkAhULEqwKHe9JBhMQFjAAegQIBRAC&usg=AOvVaw2BFZ91JtNfkQPju_n00J8h

According to this, from AMD, put card into any PCIE compatible motherboard.
Perhaps try a different display port

 

[darkgodbm]

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.amd.com/system/files/documents/radeon-rx-5700-series-quick-start-guide-en.pdf&ved=2ahUKEwjIvKXn5OTkAhULEqwKHe9JBhMQFjAAegQIBRAC&usg=AOvVaw2BFZ91JtNfkQPju_n00J8h

According to this, from AMD, put card into any PCIE compatible motherboard.
Perhaps try a different display port

Video-out sources are fine, I get picture while in post AND bios settings, it's just past bios that everything dies, it won't even boot a windows install disk nor anything. Also as stated before the card was tested on another system so if cables or outputs were the issue I would've known by now.

Also, the thing about "oh it works with any pcie" is almost like saying "X" game works with "this many cores cpu with x hz or better" but then it won't open because the old cpu (despite looking compatible) lacks SSE instructions or stuff like that which is not mentioned anywhere. At least it sounds like that.

 

[Deleted member 185158]

Oh man, the sarcasm there. Love it. Just trying to help and think of things is all.

The card should have no issues in any board with a PCI-E slot, I didn't just say it to be funny, I meant it. Because there is information from AMD (the horses mouth) stating so, ANY board with PCI-E slot. Obviously you didn't read the link.

I do understand your frustration. Only wanting to help bro.

This guy using Sabertooth and FX-9590 with 5700XT

This one also, but not sure what motherboard he's using.

I do know the Sabertooth has UEFI bios ability. I think it can be enabled and disabled.
There is not a lot of information of using 5700XT on older systems. Trial and error.

BUT you're booting and Viewing without UEFI bios, if that was an issue, you probably wouldn't see the bios settings.

Have you tried posting safe mode?

 

[darkgodbm]

Oh man, the sarcasm there. Love it. Just trying to help and think of things is all.

The card should have no issues in any board with a PCI-E slot, I didn't just say it to be funny, I meant it. Because there is information from AMD (the horses mouth) stating so, ANY board with PCI-E slot. Obviously you didn't read the link.

I do understand your frustration. Only wanting to help bro.

This guy using Sabertooth and FX-9590 with 5700XT

This one also, but not sure what motherboard he's using.

I do know the Sabertooth has UEFI bios ability. I think it can be enabled and disabled.
There is not a lot of information of using 5700XT on older systems. Trial and error.

BUT you're booting and Viewing without UEFI bios, if that was an issue, you probably wouldn't see the bios settings.

Have you tried posting safe mode?

Ohhh, sorry man! I wasn't in ANY mean trying to be sarcastic at all, all I meant is that it reminded me of those cpu x game situations. I know you were (and still is) trying to help!

The only reason I've been looking for those uefi / non-uefi things is because there's a topic about this situation (different card tho) and almost like the same thing happens.

I had watched both of these videos before (plus a couple more), which is actually what made me not mind the bottleneck so much as I'm only aiming for 4k60 (or anything close to 60) and it seems to be able to do it very well in most games.

Yup, tried safe mode, no go

I got a sabertooth link triggered here for purchase and will most likely do it tomorrow, plus about 4 to 5 days for it to get here. Just waiting on the ticket answer from xfx to see if any thing else can be said about it.

 

[Deleted member 185158]

The bottle neck means nothing to me as long as youre happy with your system. Thats what really matters.

What I think should not matter is using UEFI bios. You can post and view bios, so I dont think thats the main issue. Could be wrong and I think it wise to wait for a reply from XFX before purchasing a new board.

Its a bummer you cant budget a Ryzen build. Perhaps look for first or second gen Ryzen setup for cheap? Something to consider if you gotta tear down the rig for a mobo swap.

 

[darkgodbm]

The bottle neck means nothing to me as long as youre happy with your system. Thats what really matters.

What I think should not matter is using UEFI bios. You can post and view bios, so I dont think thats the main issue. Could be wrong and I think it wise to wait for a reply from XFX before purchasing a new board.

Its a bummer you cant budget a Ryzen build. Perhaps look for first or second gen Ryzen setup for cheap? Something to consider if you gotta tear down the rig for a mobo swap.

For shedding a bit more light on all of it, these were some threads I've been reading since all this started:

https://www.reddit.com/r/Amd/comments/d2syto

https://www.reddit.com/r/Amd/comments/57fall

(this one is pretty interesting as one dude says SAPPHIRE support confirms the card to be UEFI only)

https://forums.tomshardware.com/threads/best-gpu-with-a-legacy-bios-not-uefi.3110185/ (older but same idea)

https://www.reddit.com/r/Amd/comments/ck1fw6

(exact same issue/same card)

Also, I'll probably upgrade the whole thing (except gpu) next year, so for now I only want to get this one to work

 

[Ruru]

Oh man, the sarcasm there. Love it. Just trying to help and think of things is all.

The card should have no issues in any board with a PCI-E slot, I didn't just say it to be funny, I meant it. Because there is information from AMD (the horses mouth) stating so, ANY board with PCI-E slot. Obviously you didn't read the link.

I do understand your frustration. Only wanting to help bro.

This guy using Sabertooth and FX-9590 with 5700XT

Umm, that's a Radeon VII like said in the title, and the video is posted on February.

 

[Deleted member 185158]

The UEFI issue could be very true. Here's a thread I found here at TPU forums.

[Problem] UEFI card on a legacy BIOS Mobo!

Hi, Guys! I've just bought an used Rx460 4GB but it acts very strange! the BIOS became choppy as if it's running @

www.techpowerup.com

Umm, that's a Radeon VII like said in the title, and the video is posted on February.

Yes very understandable. Just trying to help here.
Do you have any good information?
Will the 5700XT work on legacy bios or not?


The UEFI issue could be very true. Here's a thread I found here at TPU forums.

[Problem] UEFI card on a legacy BIOS Mobo!

Hi, Guys! I've just bought an used Rx460 4GB but it acts very strange! the BIOS became choppy as if it's running @

www.techpowerup.com

I wonder if you just add the card into the system and hook another monitor and see if it will give a display extended desktop or something.
Meaning run both cards using the 5700XT as a secondary to pull GPU-Z information from it.

Also, reading about UEFI bios, if Windows is installed on legacy, there may be a chance the need to reinstall windows on UEFI once you get a new board with UEFI which would be another crappy issue to deal with.

 

[Ruru]

Also, reading about UEFI bios, if Windows is installed on legacy, there may be a chance the need to reinstall windows on UEFI once you get a new board with UEFI which would be another crappy issue to deal with.

That's something I'd try, since Windows can be picky sometimes.

 

[darkgodbm]

The UEFI issue could be very true. Here's a thread I found here at TPU forums.

[Problem] UEFI card on a legacy BIOS Mobo!

Hi, Guys! I've just bought an used Rx460 4GB but it acts very strange! the BIOS became choppy as if it's running @

www.techpowerup.com

Yes very understandable. Just trying to help here.
Do you have any good information?
Will the 5700XT work on legacy bios or not?


The UEFI issue could be very true. Here's a thread I found here at TPU forums.

[Problem] UEFI card on a legacy BIOS Mobo!

Hi, Guys! I've just bought an used Rx460 4GB but it acts very strange! the BIOS became choppy as if it's running @

www.techpowerup.com

I wonder if you just add the card into the system and hook another monitor and see if it will give a display extended desktop or something.
Meaning run both cards using the 5700XT as a secondary to pull GPU-Z information from it.

Also, reading about UEFI bios, if Windows is installed on legacy, there may be a chance the need to reinstall windows on UEFI once you get a new board with UEFI which would be another crappy issue to deal with.

Oh, just by changing the board itself I'm already pretty sure I'll have to reinstall the whole thing. Annoying, yep... but as long as it's working that's fine.

 

[Deleted member 185158]

Oh, just by changing the board itself I'm already pretty sure I'll have to reinstall the whole thing. Annoying, yep... but as long as it's working that's fine.

Only because of UEFI. You wouldn't need to because of the chipset though, that should hotswap without issues.
Try the card in the second slot and see if windows sees it or may even be able to still game on it, You would just hook another monitor up that's all.
Try it as a second adapter GPU. Run both cards. See what happens.

 

[darkgodbm]

Only because of UEFI. You wouldn't need to because of the chipset though, that should hotswap without issues.
Try the card in the second slot and see if windows sees it or may even be able to still game on it, You would just hook another monitor up that's all.
Try it as a second adapter GPU. Run both cards. See what happens.

If that's the case I might not even need it... In one of all these posts regarding this issue I've read that windows installation mode won't matter because usually these UEFI bios have CSM support and having that on would deal with this issue.

About using both gpus, I unfortunately don't have enough cables to deal with providing power to them together, and would also need to take the board off my case since it won't fit in the space below and man... I'm so tired of messing around with this over the weekend (and with a hell of a back pain) that I won't even try

 

[Deleted member 185158]

Blah, I don't blame you. I have the same issues with the body too. Arthritic pain never goes away...

I actually stopped running a case a few years ago. I have a very nice Silverstone TJ07 case that is just pure awesome especially for liquid cooling setups. I got tired of dealing with the case and cables. It's just easier on the open bench table, and never have an issue with air flow lol.
With the setup in my sig, I have a total of 2 fans. One on the cpu and one on the VRM package area, and I don't even need that really. I typically run in a lower power state (no boosting) so I can keep temps and voltage nice and low for best efficiency.

I'm subbed here. I look forward to your confirmed results!

 

[darkgodbm]

Blah, I don't blame you. I have the same issues with the body too. Arthritic pain never goes away...

I actually stopped running a case a few years ago. I have a very nice Silverstone TJ07 case that is just pure awesome especially for liquid cooling setups. I got tired of dealing with the case and cables. It's just easier on the open bench table, and never have an issue with air flow lol.
With the setup in my sig, I have a total of 2 fans. One on the cpu and one on the VRM package area, and I don't even need that really. I typically run in a lower power state (no boosting) so I can keep temps and voltage nice and low for best efficiency.

I'm subbed here. I look forward to your confirmed results!

That setup must be really cool!

Thanks for all the help, really. As soon as the MB arrives this week and I put everything together I'll let you know.

 

[Deleted member 185158]

You're welcome. It was fun to dig around. Really had a lot of fun with the FX platform. I used a variety of motherboards and cpus and nothing but a blast. So I took a curiosity of why that 5700XT doesn't work in your system.

I just hope you don't run into an issue even with the new board. The sabortooth for example is around first generation of UEFI and kinda like a Hybrid Bios, where you can enable/disable UEFI.

The sig rig is a lot of fun. I don't have a top GPU, but it plays COD at max settings 1080P and I'm happy with the results. I can do some upscaling also which is nice.
Did quite a bit of cooling experiments with it. Mainly with the board listed in my system specs. But I wouldn't call AM4 my favorite AMD platform though, dispite the awesome IPC gains over previous gen chips. I don't dig the Boosting or auto overclocking done by the board and cpu. I'd much rather AMD left it at 3.7ghz and let me do all the overclocking to find the max clocks. That's more fun. No BCLK OCing anymore either. Gah.

 

[The Egg]

To the OP: Try all the different video outputs on the card for S&G's. All of them. When I initially built my current system, I nearly RMA'd the motherboard. Turns out that with my old GTX 970, I had to enable a setting in the BIOS for the Compatibility Support Module (CSM), which is disabled by default. Strangely, certain video outputs would still work without that setting enabled, but others wouldn't (namely the Displayport, which is what I was using). Each time I installed a BIOS update, the setting would annoyingly reset, and I'd have to connect via HDMI to change the setting back to enabled.

It sounds like your BIOS may not have this setting, but this might hopefully get you closer to understanding what's going on.