Two Dead Samsung TVs in 5 years?

[maxfly]

Bad luck or bad manufacturing? Im of the mind that the latter fits the bill!

I've come to the conclusion that Samsung tvs are junk. I've just found that my less than 2yo 43in 4k uhd led Samsuck(to angry to bother looking for the model number right now) bedroom stupid tv has a dieing power supply board. When i hit the power button it flashes red several times but doesn't turn on. If i hit the power button over and over i can eventually get it to turn on(not aggravating at all). Who knows how many times this will work? Btw, this is a replacement unit for another Samsung 43in LCD tv that has a dead motherboard. One day poof, nothing, no power. Wouldn't turn on. I forget how i found out the mb was bad($35 part). This one only lasted about 3 years. I thought this first one was just bad luck and a one off instance so i went with another Samsung oops! Shoulda bought the warranty!
They were both connected to the same apc surge strip that i bought new with the first tv and connected to the same outlet. Im buying a cyberpower 650va ups tomorrow to rule that out as a possible point of failure. We may have lost power once in the last ten years so its doubtful the strip is causing the deaths but i may as well cover my bases. The outlet is fine as far as the wiring is concerned. My sub, sound bar, cable box and air filter are all running fine on the same surge suppressor but who knows. Shrug, i have no idea what may have caused two tvs to up and die like this. One 3yo and the other 2yo.
I've never had a tv die before these! I still have a Sony Vega 260lb monstrosity in the basement that works like a charm...and its like 20 or 25 years old(sob is to heavy to get rid of ugh).
If you have any ideas as to what may be causing these failures im all ears. I NEVER want this to happen again.

Ill likely be getting a new tv tomorrow but i wont forgo the extended warranty this time. 4yrs sounds good.

I know how to fix both of them and i will at some point thanks to YouTube but i don't trust either of them for anything more than spare bedroom or basement tvs. So there goes a cool grand in useless electronics not including the replacement parts and the time and aggravation in fixing them grrr
Thanks for looking!

 

[Ferd]

Well , luckily it’s not a dead panel , most people won’t be able to tell it which part failed , let alone know how to fix it ....

my guess is Samsung using low quality components, or bad QC . sounds like planned obsolescence , I can only imagine how much money they make by making costumers replace their TVs every 2~3 years , and the amount of waste created as a result

 

[qubit]

I’ve not heard of many problems with Samsung TVs, so I think you’re just unlucky. You can buy a third one with confidence.

 

[Chrispy_]

I had two dead Samsung TVs during the capacitor plague years. Current 2019 Samsung TV is fine, as was the preceding all-Chinese HiSense one....

 

[Dorek]

Mine hasnt died yet the TU8000 series, but its had horrible image tearing watching anything through the apps like netflix but seems to not have tearing watching through pc with it oddly enough.

 

[ThrashZone]

Hi,
Yep sony the one and only not sure why you switched frankly maybe price Mine finally died after like 8 years 42" pc capable wasn't cheap either

That was my reason I went with LG 42" class cheapo smart tv "I use in dumb mode though no internet for it lol" with the extended 4 year warranty which was cheap too seeing the tv it's self was only 400.us
Still working after warranty gone now, I'm surprised how well it does look even using it with hdmi with my x99 rig in my media center.

So yeah LG will be my go to for now on, maybe a little more expensive one next time
The cheapo was just a fast replacement didn't think it would make it through the warranty it is discontinued lol

 

[Shrek]

I know how to fix both of them and i will at some point

Capacitors?

 

[neatfeatguy]

I haven't had a TV die on me, still have the Sony Bravia (sp?) 40" that I purchased 10 or so years ago. It's kind of a heavy flat screen compared to the 50" TLC we have in the living room.

I did have a power board start to fail on a Samsung Syncmaster C2xx model monitor. I had the thing for 6 or 7 years, then started getting a lot of screen flickering and sometimes it would take a good 30 seconds before the image would come up. I had to pull the monitor apart and replace the bulging capacitors on the power board. The monitor was used for another 4-5 years after that.

 

[ThaiTaffy]

As a suggestion I would stop buying surge protector power strips they don't really offer that much protection and can fail when it matters most.

The better alternative is buy a din SPD for your electrical consumer unit probably cheaper than some power strips and infinitely better and will protect your whole house, inverter refrigerators,washing machines and everything with a board in it. Then a small ups with a Ethernet surge protector for your network if your not on fibre also means you can have internet in a power cut

 

[AsRock]

Capacitors?

A common thing i found to fail in Samsung monitors, typically on the power board.

My 40" Toshiba still running after 12 years haha.

 

[Mr Bill]

I’ve not heard of many problems with Samsung TVs, so I think you’re just unlucky. You can buy a third one with confidence.

I have a 32" Samsung Smart TV I bought at Best Buy many years ago, it's still going strong. I wished I would have bought the 1080 version than the 720 at the time, but it still has a great picture, just the texts probably would have been a little better with the 1080 version. Mine is the Model #UN32J4500AF

 

[ThrashZone]

Hi,
Yeah you don't show a region under your avatar
Power outages happen only bad part is the sudden on... this can melt electronics plenty of stories in the US about that.

UPS well pure sine wave is supposed to be best i use one on my tv.... CyberPower-GX1325U

 

[eidairaman1]

I have a SS TV here and a RCA and Hitachi all flat, all over 10 yo, no problems

 

[Outback Bronze]

Just had a 65" Samsung 4K TV back light go. Not even 4 years old.

Had an LG before that and that was solid for 5 years. Shouldn't have gotten rid of it.

Just replaced the Samsung with a LG OLED.

Not buying a Samsung TV in a hurry for the time being.

 

[80-watt Hamster]

Talking about failures in mass-produced products from an end-user perspective is really tricky. Sample sizes vs. specimen pool are so small that individual experiences are almost irrelevant. You see this most clearly in hard drives. Someone complains about, let's say Seagate, saying they've had 4 of 10 drives fail in less than a year. Then the next person pipes up with their story of no dead Seagates, but their last five WDs went kaput.

Let's say the first-year failure rate of a product type from a specific manufacturer (Samsung TVs, for instance) is 1%, and you've bought three of them. The odds that all three fail in their first year of service is 1:1,000,000. But as the number of people who've bought three Samsung TVs approaches 1,000,000, the chance that all three croak early on somebody approaches 1:1.

All that is a long-winded way of saying it's probably a combination of bad luck and bad manufacturing. TVs are basically a commodity good now, and so downward price pressure is one of the most important considerations as a producer, which generally implies cut corners and reduced quality. No brand is immune; a wide-spectrum poll will produce similar experiences across brands, though it's still possible Samsung is "worse" than others. Something to keep in mind, though, is that Samsung has a larger market share than anyone else (in the US anyway), so even at the same failure rate as LG or TCL, there will be more failed Samsungs out there.

Stats nerds, feel free to tear apart my untrained, off-the-cuff statistical hypothesis.

EDIT: readability cleanup

 

[dirtyferret]

FYI, many TV brands only build their high end sets in-house while outsource manufacturing of the low end series. So switching from brand A to brand B may mean all you really do is swap the logo on the remote control.

 

[ThaiTaffy]

My wife is a big fan of hisense I think that's how you spell it she's never owned one but she saw their quality control for TV's one day and was telling me they run them for 3months in a 60°c oven.....

 

[AsRock]

Just had a 65" Samsung 4K TV back light go. Not even 4 years old.

Had an LG before that and that was solid for 5 years. Shouldn't have gotten rid of it.

Just replaced the Samsung with a LG OLED.

Not buying a Samsung TV in a hurry for the time being.

And i have a LG monitor and needs to be sent back ( waiting on response ). Which i noticed a LOT of them get screen damage in shipping as the packaging sucks and the packaging i have is badly damaged so waiting on what they recommend.

As most know sending some thing and it gets damaged on the way that's on you and not them, and 60" boxes are hard to come by and bumps shipping cost a lot.

 

[thesmokingman]

They were both connected to the same apc surge strip that i bought new with the first tv and connected to the same outlet. Im buying a cyberpower 650va ups tomorrow to rule that out as a possible point of failure. We may have lost power once in the last ten years so its doubtful the strip is causing the deaths but i may as well cover my bases. The outlet is fine as far as the wiring is concerned. My sub, sound bar, cable box and air filter are all running fine on the same surge suppressor but who knows. Shrug, i have no idea what may have caused two tvs to up and die like this. One 3yo and the other 2yo.
I've never had a tv die before these! I still have a Sony Vega 260lb monstrosity in the basement that works like a charm...and its like 20 or 25 years old(sob is to heavy to get rid of ugh).
If you have any ideas as to what may be causing these failures im all ears. I NEVER want this to happen again.

That's what I was thinking too, it might be bad power. I'd replace that surge protector too just to be safe. They're replacement age is actually two years. I haven't lost a tv in years but then again our whole house is powered via powerwalls so like a gigantor UPS.

 

[mb194dc]

I had the dreaded purple blotches on my Samsung TV after 5 years. Very common if you Google it.

It's planned obselesence imo...

Got a Philips 558m1ry instead of a TV now as don't have broadcast TV anyway.

 

[Sybaris_Caesar]

My wife is a big fan of hisense I think that's how you spell it she's never owned one but she saw their quality control for TV's one day and was telling me they run them for 3months in a 60°c oven.....

We're still mulling what TV to buy for the living room. Hisense is cheaper and has AndroidTV but reviews are hard to find. LG OLED is fine but we don't have the disposable income to upgrade OLED every few years. So it's Sony or Samsung. I prefer Sony because they calibrate the colors to be accurate out-of-the-factory.

 

[lmille16]

Just had a 65" Samsung 4K TV back light go. Not even 4 years old.

Had an LG before that and that was solid for 5 years. Shouldn't have gotten rid of it.

Just replaced the Samsung with a LG OLED.

Not buying a Samsung TV in a hurry for the time being.

Had a 2018 Samsung 55NU7100 backlight die after 2 years. Now we're back to using a Vizio E series I bought back in 2014. Not buying another Samsung

 

[thesmokingman]

We're still mulling what TV to buy for the living room. Hisense is cheaper and has AndroidTV but reviews are hard to find. LG OLED is fine but we don't have the disposable income to upgrade OLED every few years. So it's Sony or Samsung. I prefer Sony because they calibrate the colors to be accurate out-of-the-factory.

I've got a Hisesne 65HF8 that I got pretty cheap last xmas. The rtings is pretty good, it's great for movies. The android interface is decent but it can be slow, like the cpu is too slow. It generally works good but lags out from time to time. I was willing to put up with this for the screen size/price and ofc being able to run whatever android apps. Our main tv is controlled by a Shield and that thing is like using a high end android device and the Hisense is like a cheap droid to give you an idea.

 

[Mr Bill]

Just had a 65" Samsung 4K TV back light go. Not even 4 years old.

Had an LG before that and that was solid for 5 years. Shouldn't have gotten rid of it.

Just replaced the Samsung with a LG OLED.

Not buying a Samsung TV in a hurry for the time being.

The way most products are made these days, "even in the AC business" I will probably be buying the 4 year warranty from Best Buy on my next TV purchase.

 

[Shrek]

I never ever buy an extended warrantee on the grounds that they would not offer it if they did not make money from it.