PSA: AMD's Graphics Driver will Eat One CPU Core when No Radeon Installed

mouacyk · Dec 15, 2020

R-T-B said:
Just because the hardware isn't present at the time of report doesn't mean you don't own it, or use the software.

If a rep had to choose between working an issue where the hardware is present and one where the hardware is only presumed present, which one do you think has higher priority?

Rei · Dec 15, 2020

mouacyk said:
How is that? In any ticketing system, an issue goes through tiers of filters (even automatic filters). The very first one is relevance, and if they don't ignore it, it will go into the least important bucket.

While they won't immediately respond to it, I doubt they'd wholly ignore it either. Especially if the issue is spotted to be coming from a reputable individual or review site & since @W1zzard likely seems to know someone from AMD personally, the bug report will likely go up the chain.

mouacyk said:
If you had paid for the software that's malfunctioning, I'd see how they may treat it differently.

Since a driver is bundled with a paid product, I could see it being a priority fix.

R-T-B said:
That would be wholly irresponsible of them.

Then again, no one is responsible for being irresponsible... Except their boss or associates maybe.

mouacyk said:
If a rep had to choose between working an issue where the hardware is present and one where the hardware is only presumed present, which one do you think has higher priority?

Both, as I stated above.

mouacyk · Dec 15, 2020

Splitting hair... bug reports don't work that way, just because you say so. They go through a predetermined flow, such that the most impactful ones are worked on first and some do get flagged as irrelevant. Anyway, why would they care that Wizzard's reports are of more importance, unless Wizzard is a dedicated (and compensated) bug hunter for AMD? You, yourself, claim that all reports have equal importance and should prioritize the same. Bit of contradiction there.

Rei · Dec 15, 2020

mouacyk said:
You, yourself, claim that all reports have equal importance and should prioritize the same. Bit of contradiction there.

Who me? Looking back at my post, did I claim that?

mouacyk said:
Anyway, why would they care that Wizzard's reports are of more importance, unless Wizzard is a dedicated (and compensated) bug hunter for AMD?

You'd know if you have been following W1zzard's post as well as reading ALL THE POST throughout this thread.

mouacyk said:
bug reports don't work that way, just because you say so.

The same could be said about your "say so".

R-T-B · Dec 15, 2020

mouacyk said:
If a rep had to choose between working an issue where the hardware is present and one where the hardware is only presumed present, which one do you think has higher priority?

Both should be serviced or the company needs to take a serious look at it's priorities.

Issues are issues, and this one is fairly large with ample evidence. This isn't an "all other things being equal" scenario.

W1zzard · Dec 16, 2020

mouacyk said:
Anyway, why would they care that Wizzard's reports are of more importance, unless Wizzard is a dedicated (and compensated) bug hunter for AMD?

I consider the relevant project managers friends and talk to them directly all the time for various GPU-Z related things. Good friends with their boss and their bosses boss, who I've met in person many times, last year on my bday.

Would be easy to silently report this and get it fixed, without ever showing up in the driver changelogs. But that doesn't make people aware who might be affected.

INSTG8R · Dec 16, 2020

W1zzard said:
Would be easy to silently report this and get it fixed, without ever showing up in the driver changelogs. But that doesn't make people aware who might be affected.

It has been fixed should be in next driver

R-T-B · Dec 16, 2020

INSTG8R said:
It has been fixed should be in next driver

Appreciate the update.

300BaudBob · Dec 16, 2020

Ok AMD back to BASICs for you
10 print x
20 x=x+1
30 goto 10
40 print "I am lost forever"
See how easy it is to spot the mistake?

Seriously w1azzard nice spotting of a bug and figuring out the underlying issue.
Wish I had a dime for everytime I've seen a newbie who needs to be told it's highly recommend to remove the old drivers to try and fix some problem or to avoid problems to begin with..here's a nice easy example to point them to as to why.

flowirin · Dec 22, 2020

Yukikaze said:
Something to note, there is a (very small) subset of users who will feel this adversely.

it also hits normal users with amd cards. many reporting 100% core usage with 2020 software.

like me.

this article tied together all clues.

INSTG8R · Dec 22, 2020

flowirin said:
it also hits normal users with amd cards. many reporting 100% core usage with 2020 software.

like me.

this article tied together all clues.

Patience next driver it’s gone so I would guess after the holidays

lexluthermiester · Dec 23, 2020

300BaudBob said:
Wish I had a dime for everytime I've seen a newbie who needs to be told it's highly recommend to remove the old drivers to try and fix some problem or to avoid problems to begin with..

Except for those usage scenario's that require the software and drivers to remain on the system.

zlobby · Dec 23, 2020

lexluthermiester said:
Except for those usage scenario's that require the software and drivers to remain on the system.

Yes, I see an ever-increasing trend in these scenarios. /s

lexluthermiester · Dec 23, 2020

zlobby said:
Yes, I see an ever-increasing trend in these scenarios. /s

Save the sarcasm. Those situations do happen and while not everyone needs that functionality, some do and it is important for them. Therefore it is important that hardware makers ensure that their software is fully inactive and does not interfere with normal operations when the matching hardware is not present.

zlobby · Dec 23, 2020

lexluthermiester said:
Save the sarcasm. Those situations do happen and while not everyone needs that functionality, some do and it is important for them. Therefore it is important that hardware makers ensure that their software is fully inactive and does not interfere with normal operations when the matching hardware is not present.

Yes, I agree that software should be well-written and with every scenario in mind. It just sounded like the one you were talking about is generally important, hence my sarcasm.

300BaudBob · Dec 23, 2020

lexluthermiester said:
Except for those usage scenario's that require the software and drivers to remain on the system.

Which is why I feel vindicated in making a joke at AMD's expense and calling it a bug... still could use those dimes-- I don't run across many running AMD and Nvidia in the same system

Adam Krazispeed · Dec 27, 2020

Khonjel said:
God! The more I browse the internet the more I come to know that AMD software sucks.

if using an nvidia gpu the shit should have been uninstalled?? so bahh

300BaudBob said:
Which is why I feel vindicated in making a joke at AMD's expense and calling it a bug... still could use those dimes-- I don't run across many running AMD and Nvidia in the same system

I did?

I had AMD Ryzen 1st 2nd and 3rd now 5th gen with a GTX 1080Ti 11Gb so bahh

also a 5700 XT and a XT bios flashed 5700 (NON XT) ALL REFERENCE cards? Baaahhh for comparative testing

300BaudBob · Dec 27, 2020

Adam Krazispeed said:
if using an nvidia gpu the shit should have been uninstalled?? so bahh

I did?

I had AMD Ryzen 1st 2nd and 3rd now 5th gen with a GTX 1080Ti 11Gb so bahh

also a 5700 XT and a XT bios flashed 5700 (NON XT) ALL REFERENCE cards? Baaahhh for comparative testing

Like I said not many. I've known some software developers who did for comparison/testing purposes.

Mussels · Feb 18, 2021

Did this get resolved in newer drivers?

GSDragoon · Feb 18, 2021

Mussels said:
Did this get resolved in newer drivers?

Yes

windwhirl · Feb 18, 2021

GSDragoon said:
Yes

About that...

AMD is currently investigating end user reports that Radeon Software may sometimes have higher than expected CPU utilization, even when a system is at idle. Users who are experiencing this issue are encouraged to file a bug report in Radeon Software.

GSDragoon · Feb 18, 2021

windwhirl said:
About that...

The issue brought up in the article has been addressed. Are there other issues causing high CPU usage from Radeon Software? Based on community feedback, yes. That is what AMD is still investigating. If you are running into them, submit a bug report for it so AMD can hopefully identify and fix the issue.

B_Bang · May 4, 2022

Why didn't you use DDU to clear out team red properly before switching to team green? Software works for both ways.....

windwhirl · May 4, 2022

B_Bang said:
Why didn't you use DDU to clear out team red properly before switching to team green? Software works for both ways.....

... Why are you reopening a thread that was dead for a whole year for no good reason??

lexluthermiester · May 4, 2022

windwhirl said:
... Why are you reopening a thread that was dead for a whole year for no good reason??

To be fair may not be aware that necro-posting without good reason could be considered trolling..

B_Bang said:
Why didn't you use DDU to clear out team red properly before switching to team green? Software works for both ways.....

Please review Forum Guidelines as they will be helpful for you in future. It is also helpful if you read through a thread before commenting as your suggestion was already offered earlier in the thread.

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PSA: AMD's Graphics Driver will Eat One CPU Core when No Radeon Installed

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