PSA: AMD's Graphics Driver will Eat One CPU Core when No Radeon Installed

[mouacyk]

Just because the hardware isn't present at the time of report doesn't mean you don't own it, or use the software.

If a rep had to choose between working an issue where the hardware is present and one where the hardware is only presumed present, which one do you think has higher priority?

 

[Rei]

How is that? In any ticketing system, an issue goes through tiers of filters (even automatic filters). The very first one is relevance, and if they don't ignore it, it will go into the least important bucket.

While they won't immediately respond to it, I doubt they'd wholly ignore it either. Especially if the issue is spotted to be coming from a reputable individual or review site & since @W1zzard likely seems to know someone from AMD personally, the bug report will likely go up the chain.

If you had paid for the software that's malfunctioning, I'd see how they may treat it differently.

Since a driver is bundled with a paid product, I could see it being a priority fix.

That would be wholly irresponsible of them.

Then again, no one is responsible for being irresponsible... Except their boss or associates maybe.

If a rep had to choose between working an issue where the hardware is present and one where the hardware is only presumed present, which one do you think has higher priority?

Both, as I stated above.

 

[mouacyk]

Splitting hair... bug reports don't work that way, just because you say so. They go through a predetermined flow, such that the most impactful ones are worked on first and some do get flagged as irrelevant. Anyway, why would they care that Wizzard's reports are of more importance, unless Wizzard is a dedicated (and compensated) bug hunter for AMD? You, yourself, claim that all reports have equal importance and should prioritize the same. Bit of contradiction there.

 

[Rei]

You, yourself, claim that all reports have equal importance and should prioritize the same. Bit of contradiction there.

Who me? Looking back at my post, did I claim that?

Anyway, why would they care that Wizzard's reports are of more importance, unless Wizzard is a dedicated (and compensated) bug hunter for AMD?

You'd know if you have been following W1zzard's post as well as reading ALL THE POST throughout this thread.

bug reports don't work that way, just because you say so.

The same could be said about your "say so".

 

[R-T-B]

If a rep had to choose between working an issue where the hardware is present and one where the hardware is only presumed present, which one do you think has higher priority?

Both should be serviced or the company needs to take a serious look at it's priorities.

Issues are issues, and this one is fairly large with ample evidence. This isn't an "all other things being equal" scenario.

 

[W1zzard]

Anyway, why would they care that Wizzard's reports are of more importance, unless Wizzard is a dedicated (and compensated) bug hunter for AMD?

I consider the relevant project managers friends and talk to them directly all the time for various GPU-Z related things. Good friends with their boss and their bosses boss, who I've met in person many times, last year on my bday.

Would be easy to silently report this and get it fixed, without ever showing up in the driver changelogs. But that doesn't make people aware who might be affected.

 

[INSTG8R]

Would be easy to silently report this and get it fixed, without ever showing up in the driver changelogs. But that doesn't make people aware who might be affected.

It has been fixed should be in next driver

 

[R-T-B]

It has been fixed should be in next driver

Appreciate the update.

 

[300BaudBob]

Ok AMD back to BASICs for you
10 print x
20 x=x+1
30 goto 10
40 print "I am lost forever"
See how easy it is to spot the mistake?

Seriously w1azzard nice spotting of a bug and figuring out the underlying issue.
Wish I had a dime for everytime I've seen a newbie who needs to be told it's highly recommend to remove the old drivers to try and fix some problem or to avoid problems to begin with..here's a nice easy example to point them to as to why.

 

[flowirin]

Something to note, there is a (very small) subset of users who will feel this adversely.

it also hits normal users with amd cards. many reporting 100% core usage with 2020 software.

like me.

this article tied together all clues.

 

[INSTG8R]

it also hits normal users with amd cards. many reporting 100% core usage with 2020 software.

like me.

this article tied together all clues.

Patience next driver it’s gone so I would guess after the holidays

 

[lexluthermiester]

Wish I had a dime for everytime I've seen a newbie who needs to be told it's highly recommend to remove the old drivers to try and fix some problem or to avoid problems to begin with..

Except for those usage scenario's that require the software and drivers to remain on the system.

 

[zlobby]

Except for those usage scenario's that require the software and drivers to remain on the system.

Yes, I see an ever-increasing trend in these scenarios. /s

 

[lexluthermiester]

Yes, I see an ever-increasing trend in these scenarios. /s

Save the sarcasm. Those situations do happen and while not everyone needs that functionality, some do and it is important for them. Therefore it is important that hardware makers ensure that their software is fully inactive and does not interfere with normal operations when the matching hardware is not present.

 

[zlobby]

Save the sarcasm. Those situations do happen and while not everyone needs that functionality, some do and it is important for them. Therefore it is important that hardware makers ensure that their software is fully inactive and does not interfere with normal operations when the matching hardware is not present.

Yes, I agree that software should be well-written and with every scenario in mind. It just sounded like the one you were talking about is generally important, hence my sarcasm.

 

[300BaudBob]

Except for those usage scenario's that require the software and drivers to remain on the system.

Which is why I feel vindicated in making a joke at AMD's expense and calling it a bug... still could use those dimes-- I don't run across many running AMD and Nvidia in the same system

 

[Adam Krazispeed]

God! The more I browse the internet the more I come to know that AMD software sucks.

if using an nvidia gpu the shit should have been uninstalled?? so bahh

Which is why I feel vindicated in making a joke at AMD's expense and calling it a bug... still could use those dimes-- I don't run across many running AMD and Nvidia in the same system

I did?

I had AMD Ryzen 1st 2nd and 3rd now 5th gen with a GTX 1080Ti 11Gb so bahh

also a 5700 XT and a XT bios flashed 5700 (NON XT) ALL REFERENCE cards? Baaahhh for comparative testing

 

[300BaudBob]

if using an nvidia gpu the shit should have been uninstalled?? so bahh


I did?

I had AMD Ryzen 1st 2nd and 3rd now 5th gen with a GTX 1080Ti 11Gb so bahh

also a 5700 XT and a XT bios flashed 5700 (NON XT) ALL REFERENCE cards? Baaahhh for comparative testing

Like I said not many. I've known some software developers who did for comparison/testing purposes.

 

[Mussels]

Did this get resolved in newer drivers?

 

[GSDragoon]

Did this get resolved in newer drivers?

Yes

 

[windwhirl]

Yes

About that...

AMD is currently investigating end user reports that Radeon Software may sometimes have higher than expected CPU utilization, even when a system is at idle. Users who are experiencing this issue are encouraged to file a bug report in Radeon Software.

 

[GSDragoon]

About that...

The issue brought up in the article has been addressed. Are there other issues causing high CPU usage from Radeon Software? Based on community feedback, yes. That is what AMD is still investigating. If you are running into them, submit a bug report for it so AMD can hopefully identify and fix the issue.

 

[B_Bang]

Why didn't you use DDU to clear out team red properly before switching to team green? Software works for both ways.....

 

[windwhirl]

Why didn't you use DDU to clear out team red properly before switching to team green? Software works for both ways.....

... Why are you reopening a thread that was dead for a whole year for no good reason??

 

[lexluthermiester]

... Why are you reopening a thread that was dead for a whole year for no good reason??

To be fair may not be aware that necro-posting without good reason could be considered trolling..

Why didn't you use DDU to clear out team red properly before switching to team green? Software works for both ways.....

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