Random shut down problem

RJARRRPCGP · Jun 15, 2022

shilka said:
but i made the case fans spin faster since its so freaking hot in my apartment so maybe something was overheating

Did you get an out-of-the-blue WHEA crash in a warm room? (with "Cache Hierarchy Error" usually being the given reason for me)

I'm starting to suspect this is a common Ryzen issue.

shilka · Jun 15, 2022

RJARRRPCGP said:
Did you get an out-of-the-blue WHEA crash in a warm room? (with "Cache Hierarchy Error" usually being the given reason for me)

I'm starting to suspect this is a common Ryzen issue.

The PC system shut down then booted back up i got no errors of any kind
it has only done it once today not like when it shorting when it would do it every time the hard drives was working

eidairaman1 · Jun 15, 2022

Kernel 41 Error? Check event viewer

I suspect crappy apartment distribution power(panel/wiring), local transformer

So wheres your so called pal?

ThrashZone · Jun 15, 2022

Hi,
Yeah really
Two options
1-Move
2-Battery backup

Surprised the poor retailer selling this stuff hasn't given you a free battery yet just to get rid of you :laugh:

kibasnowpaw · Jun 15, 2022

eidairaman1 said:
So wheres your so called pal?

I am Right here Why?

Mussels · Jun 16, 2022

shilka said:
Just spent 2 and half hours testing the new RAM and it found no errors so its not RAM thats for sure
Went into the BIOS and i dont see anything has changed and i found nothing but i made the case fans spin faster since its so freaking hot in my apartment so maybe something was overheating

Also opened the front door on my Define 7 XL so more air can get in
The X570 chipset driver is up to date i just checked but the GPU driver is out of date so i am going to install the newest one

Edit: i just recalled that my surround sound receiver did the same thing as the PC the day before yesterday i was watching something then all of the sudden it shut off and came back on after a few seconds and its not even on the same power outlet as the PC

Not sure if the two is related but if its a power issue in the apartment anything i do to the PC is not going to matter

just remember that testing the ram isnt the same as testing the IMC.

You can fire up memtest for 3 days straight, but it wont help in the slightest if the CPU cores arent loaded like a game would, drawing power and causing vdroop

Or the classic CPU + GPU heat = unstable ram, that actually can happen with some memory types

eidairaman1 · Jun 16, 2022

kibasnowpaw said:
I am Right here Why?

Cant figure it out?

AsRock · Jun 16, 2022

Maybe HWinfo64 could be setup to record the PSU rails, just to see if it records a big drop at some point ?.

shilka · Jul 4, 2022

To necro my own thread turns out i found out what was wrong with the old PSU i had to RMA

PSA: Seasonic PRIME Ultra 750W

Just had this problem with a Seasonic PRIME Ultra 750W. Took my PC apart to clean it. Assembled it back and noticed that if I play something and do some video encoding at the same time, sometimes my PC would just insta-shutdown. Of course, BIOS reset to defaults, checked temperatures, no XMP...

www.overclock.net

At least some TX 750 watt units made between December 2018 and August 2019 has a problem with random shut downs when some of the SATA ports are used
Moving the SATA power cables to the row with 3 ports instead of using the row with two ports apparently fixes the problem

I have not used that row with my two new TX 750 watt units so i dont know if those two has this problem or not

eidairaman1 · Jul 4, 2022

shilka said:
To necro my own thread turns out i found out what was wrong with the old PSU i had to RMA

PSA: Seasonic PRIME Ultra 750W

Just had this problem with a Seasonic PRIME Ultra 750W. Took my PC apart to clean it. Assembled it back and noticed that if I play something and do some video encoding at the same time, sometimes my PC would just insta-shutdown. Of course, BIOS reset to defaults, checked temperatures, no XMP...

www.overclock.net

At least some TX 750 watt units made between December 2018 and August 2019 has a problem with random shut downs when some of the SATA ports are used
Moving the SATA power cables to the row with 3 ports instead of using the row with two ports apparently fixes the problem

I have not used that row with my two new TX 750 watt units so i dont know if those two has this problem or not

So you got a new psu with the update then?

shilka · Jul 4, 2022

eidairaman1 said:
So you got a new psu with the update then?

I bought a brand new Seasonic TX 750 watt while the old TX 750 watt with the problem was in for RMA and i got a new TX 750 watt back from RMA
The one i bought is made in may 2021 and the one i got from RMA is made in june 2021

The old one with the problem was made in august 2019

I have not used that port on my two new ones as i suspected there was a problem with that port which now has been confirmed by another person
I dont feel like taking the PC´s apart to find out if my two new ones has the same problem i can risk damage to my hard drives by doing that

What we have been able to confirm is his made in dec 2018 has the problem and mine made in august 2019 had the problem
How many more has the problem we dont know but if anyone else has a TX 750 watt feel free to try it out

The shut down i had about two weeks ago was caused by an external power issue to the apartment and had nothing to do with the PC

eidairaman1 · Jul 4, 2022

shilka said:
I bought a brand new Seasonic TX 750 watt while the old TX 750 watt with the problem was in for RMA and i got a new TX 750 watt back from RMA
The one i bought is made in may 2021 and the one i got from RMA is made in june 2021

The old one with the problem was made in august 2019

I have not used that port on my two new ones as i suspected there was a problem with that port which now has been confirmed by another person
I dont feel like taking the PC´s apart to find out if my two new ones has the same problem i can risk damage to my hard drives by doing that

What we have been able to confirm is his made in dec 2018 has the problem and mine made in august 2019 had the problem
How many more has the problem we dont know but if anyone else has a TX 750 watt feel free to try it out

The shut down i had about two weeks ago was caused by an external power issue to the apartment and had nothing to do with the PC

For that last bit, definitely have a ups/bbu to protect your investment

I have a GX 650 in a Ry7 5800 rig

System Name	KHR-1
Processor	Ryzen 9 5900X
Motherboard	ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory	64 GB G.Skill RipJaws V F4-3200C16D-64GVK
Video Card(s)	Sparkle Titan Arc A770 16 GB
Storage	Western Digital Black SN850 1 TB NVMe SSD
Display(s)	Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case	Corsair 275R
Audio Device(s)	Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply	eVGA Supernova G3 750W
Mouse	Logitech G Pro (Hero)
Software	Windows 11 Pro x64 24H2

System Name	Zabanya
Processor	AMD Ryzen 7 3700x
Motherboard	Asus X570 Strix-E
Cooling	Noctua NH-D15S
Memory	2x 16 GB G Skill TridentZ Neo 3600 MHz CL16
Video Card(s)	MSI RTX 2070 Super Gaming X Trio
Storage	Seagate Firecuda 520 2 TB, , 2x 18 TB, 3x 20 TB = total 88,71 TB
Display(s)	LG 27GP850, LG C1 55 OLED
Case	Fractal Design Define 7 XL
Audio Device(s)	Onkyo TX NR-646, RHA L1 DACAMP, Sennheiser HD-599
Power Supply	Seasonic Prime Ultra Titanium 750 watt
Mouse	Roccat Kone XP
Keyboard	Corsair Strafe RGB MK.2

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Ghetto Rigs z490\|x99\|Acer 17 Nitro 7840hs/ 5600c40-2x16/ 4060/ 1tb acer stock m.2/ 4tb sn850x
Processor	10900k w/Optimus Foundation \| 5930k w/Black Noctua D15
Motherboard	z490 Maximus XII Apex \| x99 Sabertooth
Cooling	oCool D5 res-combo/280 GTX/ Optimus Foundation/ gpu water block \| Blk D15
Memory	Trident-Z Royal 4000c16 2x16gb \| Trident-Z 3200c14 4x8gb
Video Card(s)	Titan Xp-water \| evga 980ti gaming-w/ air
Storage	970evo+500gb & sn850x 4tb \| 860 pro 256gb \| Acer m.2 1tb/ sn850x 4tb\| Many2.5" sata's ssd 3.5hdd's
Display(s)	1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
Case	D450 \| Cherry Entertainment center on Test bench
Audio Device(s)	Built in Realtek x2 with 2-Insignia 2.0 sound bars & 1-LG sound bar
Power Supply	EVGA 1000P2 with APC AX1500 \| 850P2 with CyberPower-GX1325U
Mouse	Redragon 901 Perdition x3
Keyboard	G710+x3
Software	Win-7 pro x3 and win-10 & 11pro x3
Benchmark Scores	Are in the benchmark section

System Name	Gaming PC
Processor	AMD Ryzen 7 3700X
Motherboard	MSI B450 Tomahawk MAX
Cooling	Noctua NH-D15
Memory	HyperX Fury Black 16GB
Video Card(s)	GeForce RTX 2070 SUPER WINDFORCE OC 8GB
Storage	SSD M.2 480GB
Case	Fractal Design
Audio Device(s)	build-in
Power Supply	Fractal Design - ION+660W - 80+ Platinum
Software	Linux

Random shut down problem

RJARRRPCGP

shilka

eidairaman1

The Exiled Airman

ThrashZone

kibasnowpaw

Mussels

Freshwater Moderator

eidairaman1

The Exiled Airman

AsRock

TPU addict

shilka

PSA: Seasonic PRIME Ultra 750W

eidairaman1

The Exiled Airman

PSA: Seasonic PRIME Ultra 750W

shilka

eidairaman1

The Exiled Airman

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

Processor	AMD 3900X \ AMD 7700X
Motherboard	ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling	D15
Memory	Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s)	eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage	Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s)	Samsung 1080P \ LG 43UN700
Case	Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s)	Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 \Paradigm 7se MKII, Paradigm 5SE MK1 , Blue Yeti
Power Supply	Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse	Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard	Logitech K120 \ Wooting Two HE
Benchmark Scores	Meh benchmarks.