random system shutdown with fans running at full speed

[DarkDreams]

So I ran FireStrike as well and while you got better graphics and cpu scores as you should, your combined score was worse than mine ... very odd

Spoiler: Result

 

[himendra]

So I ran FireStrike as well and while you got better graphics and cpu scores as you should, your combined score was worse than mine ... very odd

Spoiler: Result

View attachment 396128

how can we know that the GPU is at the very least doing its job properly lol?

So I ran FireStrike as well and while you got better graphics and cpu scores as you should, your combined score was worse than mine ... very odd

Spoiler: Result

View attachment 396128

Oh wait.... please note that i ran this test BEFORE i changed the power option to max performance and with firefox browser opened, lets try that again with new settings and see (again with browser opened lmao)

Heres the test again with max power settings - The fps is around the same but the combined score has gone up

Spoiler

 

[DarkDreams]

Yeah that looks good. In the top left it will also tell you how you performed against similar hardware (your score vs average).
As for the afterburner question: I do use afterburner myself, but have not uninstalled it so can't be sure, but it should be back to stock after a pc restart.
If Dota 2 still gives you problems after this you could try uninstalling and reinstalling the game, because according to these results it would be a game specific problem.

 

[himendra]

Yeah that looks good. In the top left it will also tell you how you performed against similar hardware (your score vs average).
As for the afterburner question: I do use afterburner myself, but have not uninstalled it so can't be sure, but it should be back to stock after a pc restart.
If Dota 2 still gives you problems after this you could try uninstalling and reinstalling the game, because according to these results it would be a game specific problem.

i think ill reinstall and check becoz the games still giving low fps specially when i play a specific character

 

[himendra]

The display turning off happened once again right now when i was playing "Just Cause 3". the problem happened after i changed the game from fullscreen to windowed and then back again to fullscreen, after a few minutes it happened. NOTE that this time i checked that the display was off BUT the game was still running as the sound was coming
The game "just cause 3" is running nicely, im playing it on mixed settings, some medium to some high sliders.
please take a loot at these graphs from GPU is this normal? is the voltage graph ok? people were suspecting the PSU last time

Spoiler

ill keep playing the game n testing

GPU graph while playing just cause 3
guys does the drop in PSU graphs show anything wrong?

Spoiler

 

[LittleBro]

This might be also GPU-related issue. Possibly driver related issue.
When GPU driver crashes, there's usually a record in Event Viewer.
Sometimes driver recovers, sometimes not. If not, you'll end up with everything but display working (sound output, LAN working).
Also, driver handles GPU fans control. Without it, zero dB fan and proper fan rpm control will not work.

Next time you post screenshot from GPU-Z, please select maximum values to be displayed.
Also, install HWinfo pls, and post screenshots from other components as well.

I'd replace that low grade 450W PSU immediately. Get anything except Gigabyte, anything 80% Plus Gold rated for 650W. Get 850W to be futureproof.

 

[himendra]

hi, I see, the day i updated the GPU and other drivers the problem stopped happening, after 3 days it happened today, when i was toggling fullscreen and windowed.
For gpuz screenshots do you mean like this? its showing the higest value -

Spoiler

- Just installed HWinfo as u suggested, heres a screenshot from it. i mean if this info is useful

Spoiler

- About the PSU that i am using, is it really that bad??? can you suggest any PSU i will buy it if i can, im from india, amazon works here.

 

[LittleBro]

hi, I see, the day i updated the GPU and other drivers the problem stopped happening, after 3 days it happened today, when i was toggling fullscreen and windowed.
For gpuz screenshots do you mean like this? its showing the higest value -

Spoiler

View attachment 396620

Yes, exactly. Well, those numbers seem strange to me.
0% GPU load, max board power 35W, GPU hotspot permanently at 73°C and regular GPU sensor at 58°C or more?
Either power, or temps are not reported correctly. Or, cooler is not doing its job.

Could you please post such screenshot with max. values after gaming?

- Just installed HWinfo as u suggested, heres a screenshot from it. i mean if this info is useful

Yeah, but the sensors window. Sorry, forgot to mention before. That window where you have all usages, wattages, voltages, etc.

- About the PSU that i am using, is it really that bad??? can you suggest any PSU i will buy it if i can, im from india, amazon works here.

It's only 80+ bronze rating, budget components, fan has low quality bearing. You'll need new PSU anyway when you upgrade.
Seasonic Focus GX series, at least 650W. Or buy more expensive PSU (850W platinum) if you intend to keep it for more than 5 years.

 

[himendra]

es, exactly. Well, those numbers seem strange to me.
0% GPU load, max board power 35W, GPU hotspot permanently at 73°C and regular GPU sensor at 58°C or more?
Either power, or temps are not reported correctly. Or, cooler is not doing its job.

While playing Just cause the issue happened once again just now for the second time, and just like you pointed out, the hotspot temp in the GPU is stuck at 72 even while not gaming. ill post both 'before gaming' and 'during gaming' screenshots, heres the non gaming ones first

Before gaming

Spoiler

During Gaming
the game was minimised for a while as i was watching the sensors, at that time the readings were lower, and then when i started playing the readings changed.

GPUZ

Spoiler

HWinfo

Spoiler

The gpu has 2 fans, the sensor in the HWinfo says "GPU fan 1" only... does this mean that the second fan isnt working?
EDIT - I checked, both the fans are spinning yet HWinfo is showing only one fans readings. ill google it

It's only 80+ bronze rating, budget components, fan has low quality bearing. You'll need new PSU anyway when you upgrade.
Seasonic Focus GX series, at least 650W. Or buy more expensive PSU (850W platinum) if you intend to keep it for more than 5 years.

thanks, i just got the idea that im gona ask it here in the forum before buying it just to be safer.

 

[LittleBro]

I'd suggest replacing thermal pads and thermal paste on that card immediately.

It's definitely not normal that your card sits around 71°C (hotspot) when idle and 95°C during gaming. It's just 160W TDP card, it's not supposed to run that hot. I strongly suspect your card to suffer from overheating and thus crashing.

Don't worry about fan names in Hwinfo. Most of the cards have fans connected to just one common fan header. There's one rpm reading per each fan header, disregarding fans count. You have 1 fan header, Hwinfo starts indexing from 1.

 

[himendra]

I'd suggest replacing thermal pads and thermal paste on that card immediately.

It's definitely not normal that your card sits around 71°C (hotspot) when idle and 95°C during gaming. It's just 160W TDP card, it's not supposed to run that hot. I strongly suspect your card to suffer from overheating and thus crashing.

Don't worry about fan names in Hwinfo. Most of the cards have fans connected to just one common fan header. There's one rpm reading per each fan header, disregarding fans count. You have 1 fan header, Hwinfo starts indexing from 1.

Now that u mention it, since i got that card i have never replaced the paste in it, i have assembled my 2 pcs and tinkered with the hardware only after getting motivation from members here . Hope replacing gpu paste is as simple as replacing cpu paste. Ill watch some video on it right now.

I'd suggest replacing thermal pads and thermal paste on that card immediately.

It's definitely not normal that your card sits around 71°C (hotspot) when idle and 95°C during gaming. It's just 160W TDP card, it's not supposed to run that hot. I strongly suspect your card to suffer from overheating and thus crashing.

Don't worry about fan names in Hwinfo. Most of the cards have fans connected to just one common fan header. There's one rpm reading per each fan header, disregarding fans count. You have 1 fan header, Hwinfo starts indexing from 1.

i just applied new thermal paste, and when i opened the GPU one thermal pad tore up a little, i have ordered new thermal pads. here is the reading while playing dota 2 after applying new thermal paste, will change the pads when the new one arrives.

Spoiler

 

[himendra]

I'd suggest replacing thermal pads and thermal paste on that card immediately.

It's definitely not normal that your card sits around 71°C (hotspot) when idle and 95°C during gaming. It's just 160W TDP card, it's not supposed to run that hot. I strongly suspect your card to suffer from overheating and thus crashing.

Don't worry about fan names in Hwinfo. Most of the cards have fans connected to just one common fan header. There's one rpm reading per each fan header, disregarding fans count. You have 1 fan header, Hwinfo starts indexing from 1.

Just replaced thermal pads, i think the readings have gone worse after that, the thermal pads i got seems like are worse than the original ones, and i had no idea about the thickness either.

Spoiler

the original thermal pads were more flexible and their adhesiveness was still intact, the news one i got are not like that at all and they didnt even have any company name on them i messed up on this, theyre not even cheap.

EDIT - Need info about the correct thermal pad thickness ppl, my card is NVIDIA GeForce RTX 2060 (TU104)
strangely there is no info about the pad sizes on the gpu manufacturer website which is so wrong.
ive searched long and wide on the internet, found a reddit post for this card as well but its been edited weirdly so i cant rely on it, ive already thrown original thermal pads in the dustbin so i cant measure them. helppp

 

[DarkDreams]

Pad thickness isn't the only important thing. Hardness also plays a role with how well they fit. Regardless, in your scenario I would suggest using thermal putty instead. It is more of a mess to clean if you ever want to open the card again, but it should work well otherwise.

 

[himendra]

Pad thickness isn't the only important thing. Hardness also plays a role with how well they fit. Regardless, in your scenario I would suggest using thermal putty instead. It is more of a mess to clean if you ever want to open the card again, but it should work well otherwise.

thermal putty ! ok i will check that, and yes the original thermal pads were softer, the new ones are rather firm

Is this true? the gpuz shows "memory temperature" that can show how good are the thermal pads working??? so if my gpu hotspot is 105degrees. That has nothing to do with thermal pads????

Also after updates gpuz no longer shows memory temperature... what to do

 

[LittleBro]

Normally, replacing thermal pads on VRMs and VRAM would not affect GPU temperature. However, this changes when you apply pads that are too thick and stiff. Your temps were just fine before you applied new thermal pads, as shown on this screenshot:

Once you applied new pads, temps got much worse. These pads may widen the gap between cooler and GPU and this may become a problem for thermal paste. Usually, manufacturers use 1.0mm, 1.5mm and 2.0mm thermal pads. Buy at least Arctic TP3, they don't cost a leg and are usually at least as good as original ones. There is no guide on thermal pad sizes. You measure chip on PCB and then cut the new thermal pad accordingly. Or maybe you just applied unsufficient amount of paste. Photos of your doings would be useful.

Your GPU never reported memory temperature, there's no such sensor. Check your first screenshots before and you will see.

 

[himendra]

Normally, replacing thermal pads on VRMs and VRAM would not affect GPU temperature. However, this changes when you apply pads that are too thick and stiff. Your temps were just fine before you applied new thermal pads, as shown on this screenshot:

View attachment 397236

Once you applied new pads, temps got much worse. These pads may widen the gap between cooler and GPU and this may become a problem for thermal paste. Usually, manufacturers use 1.0mm, 1.5mm and 2.0mm thermal pads. Buy at least Arctic TP3, they don't cost a leg and are usually at least as good as original ones. There is no guide on thermal pad sizes. You measure chip on PCB and then cut the new thermal pad accordingly. Or maybe you just applied unsufficient amount of paste. Photos of your doings would be useful.

Your GPU never reported memory temperature, there's no such sensor. Check your first screenshots before and you will see.

Yes i thot that thermal pads are showing gpu hotspot temp. Later i realised its not the case. M just using the pc right now and the display off issue hasnt occured yet. Ive bought a new thermal paste coz the mx4 paste is 4years older. The thing is newer paste is thick and it sticks to the tool itself, iesn it looks even worse than mx4. So m waiting what to do. If the issue arises again n i have to open the gpu i will post pics as well.

 

[TORREXdaBeazt]

Total nonsense.


All of that is even more total nonsense.

As noted earlier (my bold underline added this time just to address the above nonsense),

Well now i feel stupid, I lived in a lie lol

 

[himendra]

guys i have another question
My pc has 48 background processes and 90 windows processes running and it goes above it as well, is this normal????? maximum processes begin with "Service host..." i do not remember having so many processes running in background. Any light on this?

Spoiler

 

[Marcus L]

guys i have another question
My pc has 48 background processes and 90 windows processes running and it goes above it as well, is this normal????? maximum processes begin with "Service host..." i do not remember having so many processes running in background. Any light on this?

Spoiler

View attachment 397278

I have 45 and 86 respectively with just a web browser open, seems fine.

 

[himendra]

I have 45 and 86 respectively with just a web browser open, seems fine.

ooohhhhh, thats a relief then, i can stop searching a solution to that now lol thank you

 

[himendra]

reporting to inform that the issue of display has not happened since i changed the thermal pads and thermal paste, however the hotspot temperature of the gpu has risen to 77 even when im browsing, it spikes to 105 and 106 during gaming, but most of the time it stays in 80s range, i will observe for a few more days and see

 

[DarkDreams]

reporting to inform that the issue of display has not happened since i changed the thermal pads and thermal paste, however the hotspot temperature of the gpu has risen to 77 even when im browsing, it spikes to 105 and 106 during gaming, but most of the time it stays in 80s range, i will observe for a few more days and see

High hotspot temps after repasting might be pumpout. Some pastes are worse with pumpout than others, usually thinner pastes are worse for GPUs.

 

[himendra]

High hotspot temps after repasting might be pumpout. Some pastes are worse with pumpout than others, usually thinner pastes are worse for GPUs.

Yes yes., the issue hasnt happened yet but i habent tried any big game coz of busy work. I will test it tomo proply and see. Thanks

 

[LittleBro]

What thermal pads have you used? Any photos?

High junction temps might be related to too thick pads.

 

[himendra]

What thermal pads have you used? Any photos?

High junction temps might be related to too thick pads.

Theres no brand name, ill put the amazon link here becoz there reviews for the product too. Pics also.

https://amzn.in/d/4DG1hnM