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Sound Blaster Connect MB5 - device is disabled or not a supported device

Sammy15

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May 4, 2023
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AAF Optimus said:

Creative Sound Blaster X-Fi MB5 Custom Installer Updated!
Driver Fixed!
Sound Blaster X-Fi MB5 Custom Installer still dont working on MSI MPG B650I EDGE WIFI
HWID
USB\VID_0DB0&PID_36E7&MI_00
USB\VID_0DB0&PID_36E7&REV_0001&MI_00

But AAFOptimusDCHAudioPack9492 much better

in older version all components dint working
X-Fi MB 5 "The current selected audio device is disabled, not present, not supported by the application, or has unplugged jack connections."
Dolby Atmos, DTS Sound Unbond, DTS X Ultra "this is the broblem accessing theDolby Digital Atmos driver. Please, restart the computer or reinstall the driver if the problem persist"
Nahimic "Nahimic can not be used. Yor aidio driver is not up date or your system is not capable"
Sonic Studio "Current system isnot supported, or theaudiodriver has not been properly installed"
Sound Blaster connect 1/2 - please connect a sound blaster supported device

9492 (before install 9492 uninstall older version and clean by Driver Store Explorer):
Dolby Atmos, DTS Sound Unbond, DTS X Ultra - working, licence installing
Nahimic - dont install from pack anymore, but if unrar pack manually and install Nahimic.AppxBundle - installing, working
Sonic Studio - working
X-Fi MB5: from pack dont installing, custom install work, but after install X-Fi MB5 - The current selected audio device is disabled, not present, not supported by the application, or has unplugged jack connections
Sound Blaster connect 1/2 - please connect a sound blaster supported device

so X-Fi MB5 and SBConnect - nothing changes

X-Fi MB5 install with /RegisterSKU

Sound Blaster Connect 1/2: "please connect a sound blaster supported device"
Sound Blaster X-Fi MB5: "The current selected audio device is disabled, not present, not supported by the application, or has unplugged jack connections."

I spotted at least 3 poor guys facing the same problem in just one single thread. It is a common issue with Sound Blaster installation

so I decide to open this thread.
Reply here with info if you got the same prompt, please. Maybe someone will fix it for us or we just solve it here. @AAF Optimus

I am sure everyone has followed those steps
X-Fi MB5 install with /RegisterSKU
In case Sound Blaster Connect doesn't work, download the KGA tool to solve the problem
But that did not tackle the exact problem, did it?

Anyone who can locate the exact problem and telling us what is causing this prompt would be the HERO here.
 
Hello I have the same problem, with connect 2 no he works, but with xfimb5 no! and it is him that I would like to use since I have always used it .. wanting I can use my old but does not show me any preset so I deduce that it is not good! but the one modified with more presets also for headphones does not really want to know .. I hope that we can solve the problem. Thank you all
 
Hello guys, thanks for the welcome.. Has anyone managed to get AAf OPTIMUS' modified xfimb5 creative app to work? I have an asus rog xiii extreme with driver realtek usb2.0...

All the other apps seem to work fine except this one! xfimb5, and if I can get it to start it does not see any presets, very strange .. thanks for the help

This is my hardware ID
USBVID_0B05&PID_19AC&REV_0025&MI_00
USBVID_0B05&PID_19AC&MI_00
 
It is not a problem of installation steps. so you may not achieve your goal if you just encounter ordinary users happen to be able to use modded xfimb5 after installation.

Except AAF Optimus himself or poor guys like us because we experienced the problem.
Sound Blaster X-Fi MB5: "The current selected audio device is disabled, not present, not supported by the application, or has unplugged jack connections."
If you also saw this unpleasant message before, reply here thank you. we are all here trying to figure it out.

This is a FLAW within modded driver / control panel so that xfimb5 pops up this "unsupported device" message only the authors of modded drivers know a better way to fix their bugs and remain their reputation.
 
Sound Blaster X-Fi MB5 - Last Installer funziona perfettamente!

Continua a nn funzionare, l applicazione si installa il kga funziona ma nell applicazione non ci sono preset .. Gianluca

Ancora non funziona, l'applicazione installa il kga funziona ma non c'è preimpostato nell'applicazione.

Translated by mod.

It still doesn't work, the application installs the kga it works but there are no presets in the application .. Gianluca

It still doesn't work, the application installs the kga it works but there is no preset in the application.
 
Last edited by a moderator:
^^ English only, please. I'll not translate the next one.
 
I tried to install this setup on a fresh system. After this, I have the same error/popup in SB5 tool.
My chip is Realtek ALC1220 and the mainboard page claims that it supports Sound Blaster Cinema 3.
 
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