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Strange freezing under GPU and CPU load.

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,473 (4.00/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
My main rig has been suffering from very random complete freezes over the past month, which require a hard reset. And I can't for the life of me figure it out.

Here are the facts:

  • It only does it when the GPU and CPU are under a lot of load(i.e. Folding)
  • It does it rather often while playing Plants vs. Zombies, which is probably due to the high GPU/CPU load.
  • It does it with everything at stock speeds.
  • When I reboot the computer after the freeze. All of the websites that I've logged into, such as TPU, require me to log in again. <-- This one is really strange to me.
  • PSU fan has started to noticeably click when I shut the computer down, but I know it is still spinning, but maybe not fast enough?

Here is what I've tried:

  • Reset everything to stock.
  • Swapped out 3 different video cards.
  • Ran CPU folding only for a week. <-- No freezes.
  • Ran GPU folding only for a week. <-- No freezes.
  • Added second auxilary PSU to power GPU only.
  • Removed 2 sticks of RAM.

That is kind of where I'm stumped.

I thought maybe it was the PSU, so I tried to take some load off of it by adding an auxilary PSU I had laying around. That didn't help at all, though I still think it might be the PSU, so I ordered a Corsair HX850, which should be here this week. The PSU is almost 3 years old at this point.

My next guess is the HDD, and I only say that because it seems like every time the computer freezes, it corrupts any cookies I have stored, forcing me to log into every website again. Also, it is probably older than the PSU at this point. If the new PSU doesn't fix it, a new HDD is probably my next step.

I also found it very stange that it crashes a lot with Plants vs. Zombies(girlfriend loves it, which pisses her off more than me, but gets me in trouble every time it freezes just as she is about to win a level). However, I figured out that even though it is a very simple game graphically, it uses a lot of CPU and GPU power(it is hardware accellerated and does use a lot of the CPU when there is a lot of stuff going on). I haven't had a freeze in any other game, including Just Cause 2, which I've been playing extensively.

Am I overlooking anything?
 
What about temps?
 
Temps are all fine.
 
honestly not to jack but my mainframe does it too. I leave that machine running for months to handle backups and sharing/storage in the house. I have it folding on and off because it likes to freeze after about 2 weeks running the client. Its all good after a reboot though. Unfortunetly I cant afford to have that machine down. So I dont fold on it anymore. I never figured out what the issue was. My temps were fine too.
 
Are you using a UPS?
If not, could your ciruit be fluctuating enough to cause a freeze?
If you are, could the unit be having problems?

My neighbor has something like this occur intermitantly too. All diags run fine.
He loses his cookies and stuff too.
His, however, happens even when there is no CPU/GPU load. The system is idle.
He does not game (except for Solitaire).
He's running Vista x64.

I'm interested to see how you get this resolved, as his problem has baffled me for some time now.
 
Yes, it is connected to a UPS, which reports no power problem.
 
My neighbor's is on a UPS too, and like yours, reports no problems.
But I'm at a loss on his.
His temps are fine. Sometimes it will do it right after boot, sometimes not for weeks. :wtf:
The problem, seems similar to yours though.

Does anything show up in the Event Log?
 
My guess is/are - OC and Ram Timings.

If the rig on ur specs is the one you are talking about and according to that if it runs 3.6G 24/7 then reduce 50 Mhz and see if it still happens. Other thing I suspect is the ram doesn't like the tighter timings anymore, so loosen it up a bit.

"When I reboot the computer after the freeze. All of the websites that I've logged into, such as TPU, require me to log in again. <-- This one is really strange to me." - yup my machine does that too. When the machine is past its stable OC limit and had a crash or does not wake up from sleep properly then W7 resets the cookies especially for TPU. Don't know if W7 hates TPU:D. Just re-login and life is good;)

my 2 cents.
 
Newtekie said it does it with everything at stock too.
 
Newtekie said it does it with everything at stock too.

next thing I can think of buggy software (might be an update to drivers too), bad memory stick or might be a bios issue.

I am just throwing out options to see if something helps him.

speaking of buggy software - because of bad PhysX driver/software update I suddenly experience random reboots and failed wakeup from sleep, Errors regarding a drive not functioning properly in the raid group etc in the error log. So after scratching my head a lot I decided to change the mobo and while doing so I wanted the OS to come up properly, so I uninstalled most of the crap I added or don't need. All the proplems went away. I thought it was the mobo and created an RMA. Then was just curios and tried the same setup on the old mobo, same problem, then uninstalled PhysX drivers the problem went away. So because of this I went from a perfectly working OCing board to a cheap ECS (which is also working great).

:toast:
 
next thing I can think of buggy software (might be an update to drivers too), bad memory stick or might be a bios issue.

I am just throwing out options to see if something helps him.

speaking of buggy software - because of bad PhysX driver/software update I suddenly experience random reboots and failed wakeup from sleep, Errors regarding a drive not functioning properly in the raid group etc in the error log. So after scratching my head a lot I decided to change the mobo and while doing so I wanted the OS to come up properly, so I uninstalled most of the crap I added or don't need. All the proplems went away. I thought it was the mobo and created an RMA. Then was just curios and tried the same setup on the old mobo, same problem, then uninstalled PhysX drivers the problem went away. So because of this I went from a perfectly working OCing board to a cheap ECS (which is also working great).

:toast:

Yeah, I was thinking buggy software also, though I don't know why it doesn't do it when GPU or CPU folding, only when doing both.

I figure I'll install Win7 fresh when I replace the hard drive, though I might reformat this weekend just to see what happens.

I'm thinking I might replace the motherboard if replacing the PSU/HDD and reformatting don't work. Probably drop a decent P45 board in the machine since I don't ever plan on using multiple GPUs again.
 
Faliing Hdd can cause this ,test with HDD tune (also i would test ram sticks) .About zombie game crash some games dont like oc (or they torture cpu to a point it fails ) ,i heard this "but my other games are rock stable " sentence a lot:D as a eve player
 
Temperamental PSU seems most likely cause to me newtekie, I guess we'll see when the HX850 arrives! :toast:
 
Faliing Hdd can cause this ,test with HDD tune (also i would test ram sticks) .About zombie game crash some games dont like oc (or they torture cpu to a point it fails ) ,i heard this "but my other games are rock stable " sentence a lot:D as a eve player

Yeah, I know it is crashing during Plant vs. Zombies because it pushes the CPU and GPU when there is a lot going on. I haven't run HDTune on this hard drive in a while, so I guess it is due.
 
my thoughts are also the harddrive

this may sound crazy but try a different sata channel, as i've heard of certain newer motherboards still not liking various harddrives

oh and don't forget if you are using a ups don't overload it :eek:
 
I don't think it is a problem with the HDD conflicting with the motherboard/port, it has worked for about 2 years in this configurations. Though I'm likely going to replace the drive anyway, as it is as old 7200.10 drive, probably the oldest part in my computer actually.

The UPS is definitely not overloaded, when it is overloaded it starts beeping...yeah I've done it...
 
I assume you using the board in your specs so I'm going to start out by saying I went through 3 of those and all had issues with the socket or chipset temps. If anything it sounds like chipset temps or the mobo is getting weak just for giggles give your mosfets and caps all a peak to make sure its not something darastic like that. Hell check the socket too those pins often got cut to long and maybe its heating up and expanding funny or it just decided to hate you.
 
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