Stuttering issue in video applications with "stable system"

jonomaia · Aug 23, 2018

Hello folks. I know that the first thing that comes to mind is: "if it is stable, it wont stutter". but i will try to explain:

i'm have a weird issue in my pc about quite sometime now and i don't know what to do anymore to try to fix it...

Basically all games that requires texture loading causes stuttering every time that it is loading them. in open worlds it happens the most. but even on games like Rocket League, when you open the game or change cars in the MENU, the stutters occurs (independent of graphic options and gpu/cpu usage). I noticed that it diminishes after playing and loading them for the first time. In my mind, it could be caused by the load from the HDD, that was the slowest part in my pc. with that in mind, I have bought a new HD, 7200rpm, that sped up considerably, at least 2x faster than my 7 year old 5400rpm green seagate all other operations, but the problem still persists identically...

The prime examples are: PUBG (texture pop + stutter), GTA (same), ROCKET LEAGUE (always when a new player/car joins match, when changing cars in menu), F1 2017 (just in the begining of race, when loading some txtres).

Other examples like ASSETTO CORSA, even in max settings and with 20 cars on the track, with gpu and cpu usage very high, it basically never occurs. in my mind, that is because after the first load, the game doesn't need to load any other texture.

I have done one more test and noticed one more thing:

Running the games that have the issue in windowed mode + videos in background, I could notice that the stutter don't freeze the entire system, neither the mouse. while playing PUBG and ROCKET LEAGUE, the stutters occured in game but the background video continued to play nice and smooth. Doing an 8 shape with the mouse movement in background I could notice that it did not stutter aswell.
these are the prints that i took in the exact stutter moments:
(in pubg while walking through the map and in ROCKET LEAGUE while selecting cars in the Menu. ps: after the car is loaded one time, the stutter do not happen again)

https://prnt.sc/k9b7n4
https://snag.gy/CW5Fpm.jpg

My setup:

16 Gb RAM Corsair Vengeance 1600 cl10
GX650 Cooler master CM edition PSU
Gigabyte 970a UD3P rev. 2 motherboard
FX8370E AMD 8core.
Corsair H45 water cooler
1Tb Western Digital Blue 7200 HDD
Windows 10 pro OS

So:
here are the list of everything that i have already tried to do:

-reset/remove overclock from cpu, tried underclocking it too
(system is 100% stable in Prime95 and IBT AVX both defaut clocked, overclocked or underclocked)
-reinstall games
-check no to "fullscreen optimizations" in windows 10 options
-set energy options to maximum performance and set cpu to always 100%
-chkdsk - ok
-memtest - ok
-HPET on and off – in BIOS and System
-uninstalling msi afterburner and VFX audio enhancer.
-disabling superfetch, telemetry and other system stuff
-disable and enable nvidia cache shader
-fresh installed win10.
-underclocked and overclocked GPU and CPU. no good
-tried RAM in single and dual channel, both sticks alone, higher timmings, xmp on and off.
-reconnected the cables and gpu. no good.
-switched PCI slots
-tried various setting and power options of nvidia control panel and NV-inspector, like computing mode, changing physics processor, disabling audio, setting everything to performance, quality and all the other options available.
-tried uninstalling the Video drivers, tried with various older drivers.
-disabling HDD caching
-tried HDD in AHCI and IDE modes
-tried all SATA ports
-unplugging my PS4 controller
-disabling OS paging file and setting it to system managed.
-updated BIOS to latest version
-converted HDD from gdp to MBR
-unplugged mouse, headset and keyboard.
-increased resolution to 4K, and decreased to Below FullHD
-tested with HDMI and VGA cable.
-reseted BIOS CMOS
-tried 2400, 2200, 2000 HT link in bios.
-overclocked GPU +50Mhz (stable 1442Mhz clock with +12.5mV overvolt, Max temperature reached 82)
-Bought New HDD.
-disconected the older HDD
-tried disabling windows defender, firewall etc
-disconnected net cable
-locking it to 60 and 59 fps, as well tried to change monitor refresh rate to 59.
-disabled 4 cores of 8 cpu.
-disabled unused mobo and case features - serial port, usb 3.0 and case audio port.
-reconnected all PSU cables and used a specific one for each component, including 2 diferent pci to the GPU.
-set processor power management in advanced power options to 50%, 95%, 99% and 100% min and max.
-Tried HPC and APM in cpu.
-pci Express link state power management in power options to Off, moderate power savings and maximum power savings.
-tried secondary PCI port.
-unplugged internet cable.
-gamemode on and off
-nb speed 1800, 2000, 2200, 2400(which bugs the entire system)
-HT link 1800, 2000, 2200, 2400, 2600
-cpu clock 3.6, 3.9, 4.0, 4.1, 4.2, 4.3, 4.5 - boost and all performance/power saving options on and off
-XMP on and off, channel and rank interleaving on and off, timings on auto and manually setted.
-ram speed 1333 and 1600, timings 10-10-10-27, 9-9-9-24 in 1333, 11-11-11-30.
-vcore auto, 1.33, 1.35, 1.375
-all sata ports
-boot mode uefi and legacy, uefy only, legacy only. other pci - uefi oprom and legacy oprom
-HD audio azalia On, Off. serial port on and off
-sata hot plug on and off
-hpet On, Off
-TESTED ANOTHER GPU and CPU (PNY Gtx970 and FX8300) - same results

CPU temps were at least 10 degrees below the thermal throttle margin
MOBO temps are ok as well, all staying below 61 degrees
GPU mobo is setted at max 80 degrees.
(stutters occurs even in low usage gpu moments like menus and other stuff, even when is under 50 percent memory and buffer usage. It happens too when very much below the thermal margin set, like 55 - 65 degrees)

cellphone video demonstration:

here are the EXACT times that is cleary noticeable:

0;40 to 0;45 - loading stutters
1:00 to 1;03 - texture popping + stutter
1;06 to 1:09 - texture popping + stutter
1;31 to 1;37 - Big texture popping + Big stutter!

PS: Running benchmarks like 3dmark Firestrike I don't get a single stutter

er557 · Aug 23, 2018

try this:
HPET on in bios
+
these command prompts in windows as admin:
bcdedit /set useplatformclock yes
bcdedit /set tscsyncpolicy Enhanced
bcdedit /set disabledynamictick yes

reboot, and try your game again.
Also, I recommend setting the system page file to a fixed size, like 8000-8000, to the fastest disk you have, preferably ssd.

revin · Aug 23, 2018

Also how about a GPUz Log to follow the GPU since both used were 970's, just to see if it's hitting the RAM remap/stutter .........

DeathtoGnomes · Aug 23, 2018

Welcome to TPU. please fill this out https://www.techpowerup.com/forums/account/specs

I suggest an SSD for windows and some of the more intensive games. What video card(s) are you using?

eidairaman1 · Aug 23, 2018

On a HDD, open cmd prompt Enter Defrag /? Press enter for all switches.

jonomaia · Aug 23, 2018

-About the timer tweaks, i have tried them some times in the past but the results were almost unspottable :/
-All Gpu information bellow. the autoboost throws the clock to about 1392MHz without manual overclocking. mannually clocking i had previously achieved 1440Mhz stable. but the stuttering results where exactly the same - even when underclocking it massively.
-Rocket League on lowest settings and lowest resolution have the stutters. Assetto Corsa on All ultra settings or Firestrike benchmark neither had any stutters at all, so I don't think is related to the bad 500mb memory of the 970.
-I have ordered a Galax SSD of 120gb, soon, when i get it, i'll fresh install windows in it and tell the experience.
-have tried defragging it before, but with no luck too. even on a Fresh formated system i'd still have the problem. PS; i couldn't test yet in other OS like win8, Just in windows 10
-The gpus tested are: GALAX GTX 970 OC edition and PNY GTX 970. the only difference were lower FPS and benchmark results in the pny...

DeathtoGnomes · Aug 23, 2018

Good 120 is is fine

eidairaman1 · Aug 23, 2018

The weakest link is the hdd, if it aint kept defragged that head has to do extra thrashing

mtcn77 · Aug 24, 2018

Run PSCheck and see if there are clock shifts. You may have turned off multiplier declocking, but it will still declock and cause io stutter when the voltage is above 1.275v in my experience. You need to turn HPC mode on - for high power systems such as yours - for that matter, even then you are limited by TDP interruption.

jonomaia · Aug 30, 2018

Hello everyone again!
I've made the tests, PSCheck, HPC Mode on and off, APM mode on and off too, but the results were the same... so I decided to buy and 120 galax SSD and format my system and guess what?
THE PROBLEM STILL PERSISTS.
I've done testing two different ram sticks, but no luck aswell. so, there's just 3 things that can be the issue...

- Motherboard. I have a spare mobo around (asus m5a88 m) to test, but it has just a 4 pin connector to the cpu and I really like to overclock to, at least 4.3, 4.0 in my FX8370E. is it possible in that board?
- Powersupply. there's another generic 600w psu that I could test, but... I don't know :/
- windows 10. maybe?

In your opinion, can a PSU or Motherboard be related to the issue??

DeathtoGnomes · Aug 30, 2018

Windows 10. I seem to recall a setting, maybe depending on which version of windows, in your color scheme that rotates tool bar colors or even windows background. My issues with win 10 was that it was stealing focus like when trying to rename files, that was in an early version long before they scammed us with these creator updates. So, try this ( famous last words!), open task manager and try to monitor where the stutter might be happening. You should see a spike in activity.

So how do you like the SSD performance other than stuttering?

jonomaia · Aug 30, 2018

the system is fast like a bullet compared to the HDDs speed. boots up quickly, load games quickly an in games installed in it, the stutter is smaller but it is still possible to notice something wrong.
I ve tested to system in the Doom 2016 game - a game that I have finished in 2016 and didn't had any problems at all - and now it stutters aswell. every time it happens the cpu metrics go red. and it can be easily reproduced when printing the screen with Steam's F12 key. so... again... using hdd = stutter.

DeathtoGnomes · Aug 30, 2018

yep your gonna have to monitor which program is causing the stutter. I'm 90% certain its not hardware now.

razaron · Aug 30, 2018

Have you tried disabling APM in your HDDs? You can use CrystalDiskInfo to do that.
Windows 10 removed support for HDD APM, so it doesn't realize your HDD is in use and puts it to sleep mid-game. Which is fine until you try to open the inventory or something else that has to read the HDD.

That said, this is a problem Windows 10 has with mechanical hard drives. I've never heard of it occurring with SSDs. Still, you can try disabling APM on 1 of your HDDs and installing a game on it to see if it helps.

jonomaia · Aug 30, 2018

razaron: thanks for the suggestion. have downloaded it and tested, but... same results...
I have tried to check task manager to find something weird but could not find any apps misbehaving.
as I said, the problem is crystal clear when pressing Steam's printscreen button. every game freezes for a fraction of time when pressed the same way it does when loading textures. My guess is still something between CPU and HDD, cause, like I said, doom metrics go insta red when the stutter occurs. here's a shot:

coonbro · Aug 30, 2018

bad as I hate to say it , but that amd fx / bulldozer line aint helping -

bulldozer pushed over all am had going for them - pile driver pounded it down to nothing -- excavator dug the hole to put it all in

even AMD's at the time said it was a big mistake . ya, I got suckered in to a 990 fx build and that had me after 16 years of building nothing but AMD moved me right over to intel for my first time ever and never looked back. [even had to ditch them AMD vid cards as well ]

lot of forum posts on that [a lot] the put that malware service called win-10 as your icing on that cake

maybe the new threadripper is better as its hyped up to be [ but so was that fx series as well when it came out ]

jonomaia · Aug 30, 2018

coonbro said:
bulldozer pushed over all am had going for them - pile driver pounded it down to nothing -- excavator dug the hole to put it all in

I understand that, and that is the reason that I've tried the best overclock possible for my system to be, at least less bottlenecked. as you can see, properly made games like Doom I can still get more than 100 fps with almost all setting on Ultra! so, technically, it still got some power.
The second problem is: both my brother and friend played in basically the same system, with crappier mobos and psus - 16gb 1600 ram, 970 gtx, Fx8350 and 8300 - and Neither one of them got this problem!

eidairaman1 · Aug 30, 2018

coonbro said:
bad as I hate to say it , but that amd fx / bulldozer line aint helping -

bulldozer pushed over all am had going for them - pile driver pounded it down to nothing -- excavator dug the hole to put it all in

even AMD's at the time said it was a big mistake . ya, I got suckered in to a 990 fx build and that had me after 16 years of building nothing but AMD moved me right over to intel for my first time ever and never looked back. [even had to ditch them AMD vid cards as well ]

lot of forum posts on that [a lot] the put that malware service called win-10 as your icing on that cake

maybe the new threadripper is better as its hyped up to be [ but so was that fx series as well when it came out ]

I hate to say Coonbro but your information is inaccurate and baseless. He's been having problems before then. I've also seen motherboards actually cause problems like this too.

jonomaia · Aug 30, 2018

i'm willing to try the old quoted mobo, Asus m5a88 m. do you think that it could hold a moderate overclock?

coonbro · Aug 30, 2018

ya the 970 boards were ''funny'' see a lot of that as well like with there low end VRM's [most 4 phase ] running full load power demanding hardware

baseless ? man the forums are full , but you can take it as you want

eidairaman1 · Aug 30, 2018

coonbro said:
ya the 970 boards were ''funny'' see a lot of that as well like with there low end VRM's [most 4 phase ] running full load power demanding hardware

baseless ? man the forums are full , but you can take it as you want

Strike 2 he has an 880 chipset based mobo he is willing to try.

coonbro · Aug 30, 2018

well that 970 board has the uncommon 8+2 vrm what you would want with the fx cpu use

then not to say but not many happy campers here who got one

https://www.newegg.com/product/product.aspx?item=n82e16813128651&ignorebbr=1

''
Feldman candidly acknowledged that the Bulldozer failure cost AMD some credibility in servers. But the company is looking to rebound with a revamped management team led by CEO Rory Read and a new server roadmap comprising x86 and ARM chips for multiple server categories.

Bulldozer was without doubt an unmitigated failure. We know it, Feldman said.

It cost the CEO his job, it cost most of the management team its job, it cost the vice president of engineering his job. You have a new team. We are crystal clear that that sort of failure is unacceptable, Feldman said.

''For now, Su is unlikely to make any major changes to AMD’s existing roadmaps. Unlike Read himself, who was brought in after Dirk Meyer was fired over the Bulldozer disaster''

thing is amd openly admitted it was a failure of a platform

eidairaman1 · Aug 30, 2018

coonbro said:
well that 970 board has the uncommon 8+2 vrm what you would want with the fx cpu use

then not to say but not many happy campers here who got one

https://www.newegg.com/product/product.aspx?item=n82e16813128651&ignorebbr=1

''
Feldman candidly acknowledged that the Bulldozer failure cost AMD some credibility in servers. But the company is looking to rebound with a revamped management team led by CEO Rory Read and a new server roadmap comprising x86 and ARM chips for multiple server categories.

Bulldozer was without doubt an unmitigated failure. We know it, Feldman said.

It cost the CEO his job, it cost most of the management team its job, it cost the vice president of engineering his job. You have a new team. We are crystal clear that that sort of failure is unacceptable, Feldman said.

''For now, Su is unlikely to make any major changes to AMD’s existing roadmaps. Unlike Read himself, who was brought in after Dirk Meyer was fired over the Bulldozer disaster''

thing is amd openly admitted it was a failure of a platform

Works cited please.

jonomaia said:
i'm willing to try the old quoted mobo, Asus m5a88 m. do you think that it could hold a moderate overclock?

Fyi

https://www.overclock.net/forum/11-...rottling-yes-s-issue-but.html#/topics/1300528

mtcn77 · Aug 30, 2018

What does DPC Latency monitor show? >100 us is unacceptable.

jonomaia · Aug 30, 2018

News: other mobo = same results

Then, im between 3 possibilities:
- psu
- monitor (which i doubt)
- windows 10

Do you think that an underpowered psu could have these effects?

My system have all these components:
4 × 120mm fans
H45 watercooler
2 x8 gb ram
2 hdd (7200 and 5900)
1 ssd galax
Gtx970
Fx8370e
Gigabyte 970a ud3p

Do you think that my 650 cm storm could be struggling to keep up?

System Name	Jon-pc
Processor	AMD FX 8370E 4.5GHz oc
Motherboard	Gigabyte 970a UD3p Rev 2
Cooling	Corsair H45
Memory	Corsair vengeance 2x8 Gb 1600 cl10
Video Card(s)	Galax GTX970 4gb OC edition
Storage	WD Blue 7200rpm 1tb HDD + seagate 5400rpm 1.5tb HDD
Display(s)	Samsung SyncMaster TA550
Power Supply	GX650 Cooler master CM edition PSU
Mouse	Logitech G Pro
Software	Win 10

System Name	future xeon II
Processor	DUAL SOCKET xeon e5 2686 v3 , 36c/72t, hacked all cores @3.5ghz, TDP limit hacked
Motherboard	asrock rack ep2c612 ws
Cooling	case fans,liquid corsair h100iv2 x2
Memory	96 gb ddr4 2133mhz gskill+corsair
Video Card(s)	2x 1080 sc acx3 SLI, @STOCK
Storage	Hp ex950 2tb nvme+ adata xpg sx8200 pro 1tb nvme+ sata ssd's+ spinners
Display(s)	philips 40" bdm4065uc 4k @60
Case	silverstone temjin tj07-b
Audio Device(s)	sb Z
Power Supply	corsair hx1200i
Mouse	corsair m95 16 buttons
Keyboard	microsoft internet keyboard pro
Software	windows 10 x64 1903 ,enterprise
Benchmark Scores	fire strike ultra- 10k time spy- 15k cpu z- 400/15000

System Name	Firebird
Processor	Intel i7 2600K @5.0'ish 24/7 stock core Voltage {5.2 w/102 bCLK}
Motherboard	Intel Extreme DZ68BC SkullTrail Z68 Cougerpoint, Excellent MCH !
Cooling	Scythe NINJA PLUS Rev.B[skt478] Modded to 1155 Scythe SH12 fan
Memory	Samsung 32nm 16Gb 4x4 (@19xxmhz} low profile[ better than 2133 banwidth]
Video Card(s)	Gigabyte Aurosus 1080Ti
Storage	Intel 512 SSD,Samsung 9701Tb, Toshiba 3Tbx2,Hitachi 320,1TBx2,'Cuda 400 7200.10, WD1TBUSB,to SATA
Display(s)	Acer K272HUL 1440 27" WQHD, Samsung 226W, Vizio M60C3 4K 60",Vizio XVT3D554SV
Case	CoolerMaster HAF 932
Audio Device(s)	Intel 10ch[9+1] HD Audio X540> Pioneer VSX39TX[copper chasis,Rosewood sides 5x6LCD remote
Power Supply	Seasonic X750 @ 24/7
Mouse	Logictech G300s
Keyboard	Saitek Cyborg v7
Software	Windows 7 ROG E3 X64 by Neuropass/tweakscene
Benchmark Scores	4642@665/1600 220/GAT F1 4544 220/667strap 2.5/3/2/6 Bliss 650/1500 6490 Q6700 Bliss 690/1500

System Name	Dumbass
Processor	AMD Ryzen 7800X3D
Motherboard	ASUS TUF gaming B650
Cooling	Artic Liquid Freezer 2 - 420mm
Memory	G.Skill Sniper 32gb DDR5 6000
Video Card(s)	GreenTeam 4070 ti super 16gb
Storage	Samsung EVO 500gb & 1Tb, 2tb HDD, 500gb WD Black
Display(s)	1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Case	Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s)	onboard (realtek?) - SPKRS:Logitech Z623 200w 2.1
Power Supply	Corsair HX1000i
Mouse	Steeseries Esports Wireless
Keyboard	Corsair K100
Software	windows 10 H
Benchmark Scores	https://i.imgur.com/aoz3vWY.jpg?2

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	Staggered
Processor	7800X3D (XSPC Rasa)
Motherboard	MSI B650 Carbon WiFi
Cooling	RX360 (3Scythe GT1850) + RX240 (2Scythe GT1850) + Laing D5 Vario (with EK X-Top V2)
Memory	32GB (2x16GB) DDR5 6000MHz CL30 1.4v
Video Card(s)	XFX RX 6800XT 16GB Speedster MERC319
Storage	Samsung 970 EVO Plus 1TB + Crucial P3 Plus SSD 2TB
Display(s)	Flatron W3000H 2560*1600
Case	Cooler Master ATCS 840 + 1120 GT1850 (exhaust) + 1230 Spectre Pro + Lamptron FC2 (fan controller)
Power Supply	NZXT C1000 (1000W)
Software	Windows 10 Pro 64bit

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