• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Unsatisfactory Mayhems Experience (Input Requested)

Status
Not open for further replies.

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
8,026 (1.45/day)
Location
Northern CA, USA
System Name Erakith || AsRock NUCS
Processor AMD ThreadRipper 2990WX ES (32c/64t 3.5ghz@1.02v) || Intel i7 1360P Raptor Lake-P
Motherboard MSI X399 MEG Creation || AsRock OE
Cooling EK Supremacy TR4 Full Nickel, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || OE
Memory 32GB (4x8GB) Corsair Vengeance PRO RGB DDR4 3000|| 2x16GB Corsair DDR4
Video Card(s) Vega 64 EK FC|| Intel Iris Xe
Storage 250gb WD Black NVMe & (2) 2TB Intel 660p NVMe || 2TB Corsair MP600 Pro
Display(s) 34" Dell Ultrasharp U3415W
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply Corsair HX1000
Mouse Corsair Harpoon Wireless RGB
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 11 Pro x64
Benchmark Scores WCG & F@H Only
First, thank you in advance for taking the time to read through this entire post. Its long, but I wanted to be detailed and make sure to paint the entire picture as best I can :toast:

My PC has been running Mayhem's Pastel Coolant since November 2013. Mayhem's states this coolant should be good for as long as a 2 year cycle, but my coolant started having issues less than a month running in the loop- the coolant began changing color from bright yellow to orange juice orange. Since Mayhems has an online forum over @OCN, I decided to post and see what support they could offer.



Mayhems initial reply advised me that the color change must be because the radiator must have been contaminated and affected the pH of the system. They took the opportunity to pitch a new cleaning system they are selling to 'help' combat the problem.



The sensitivity to pH is news to me- nothing on the packaging mentioned pH levels. This PC was what I would call 'professionally' built and I made sure to flush the system multiple times according to the instructions on the bottle. So the contamination path really didn't seem to fit my particular case. So I let him know:



Now Mayhems gets a little condescending with his next reply:



I replied anyway, keeping it professional:



A week of silence ensued, so I repost my message and get a reply:



First off, I have no idea what he means by answering my own questions. I am answering the exact question he asked me. Second, he is really leaning towards blaming pH and pitching this new cleaning product, but again, pH is never mentioned as having such a significant impact on the fluid. I feel that if the coolant is that sensitive to pH, they should say so in their literature.

I lay out my position in full in my next reply as well as my request for a dye not as sensitive to pH:


Here is his 'professional' reply:



Passive aggressive? Check. Condescending? Double Check. Generally being an asshole? Absolutely.

So I ask you guys: Am I out of line here? Are the replies from Mayhems what you as potential customers would call fair and professional? Let me know.

Thanks!


TLDR-
-Used Mayhems Pastels Coolant which changed colors in less than a month
-Went to speak with Mayhem rep @OCN and was told either user error or someone else is at fault.
-Eventually the Mayhem rep denied me any support and told me to learn my hobby better.
 
Last edited:

Norton

Moderator - Returning from the Darkness
Staff member
Joined
Dec 21, 2011
Messages
14,108 (3.07/day)
Location
Northeast USA
System Name Main PC- Gamer- Main Cruncher/Folder and too many crunching/folding rigs
Processor Ryzen 5900X- Ryzen 5950X- Ryzen 3950X and etc...
Motherboard Asrock X570 Extreme4- MSI X570S Tomahawk MAX WiFi- MSI B450M Bazooka Max and etc...
Cooling Noctua NH-U14S (dual fan)- EK 360 AIO with push/pull fans- Corsair H115i RGB Pro XT and etc...
Memory 2x16GB GSkill FlareX 3200/c14- 4x8GB Corsair Vengeance 3600/c16- 2x16GB Team 3600/c18 and etc..
Video Card(s) MSI Gaming RX 6800- Asus RTX 3070 TUF OC- MSI Ventus GTX 1660Ti and etc...
Storage Main PC (1TB WD SN850- 2TB PNY CS 3040- 2TB Seagate Firecuda) and etc...
Display(s) Main PC (2x24" Dell UltraSharp U2414H)
Case Phanteks P600s- Seasonic Q704- Fractal Meshify C and etc...
Audio Device(s) Logitech Z625 THX 2.1 speakers
Power Supply EVGA 750 G3- SeaSonic DGC 750- EVGA P2 850 and etc...
Mouse G300s
Keyboard Corsair K65
VR HMD N/A
Software Windows 10 Pro or Ubuntu
Benchmark Scores Why sit on the Bench when you can get in the game and Crunch!!!
I've seen behavior like this from salespeople in other industries- wondering if this is taught at some workshop or something- the attitude seemed pretty excessive from his side :shadedshu:

Definitely a different experience than I got from Bryan at Swiftech- he was 100% professional, helpful, and courteous when he helped me resolve my H220 pump issue.

P.S> pH strips and cheap meters suck for accuracy....
 

Solaris17

Super Dainty Moderator
Staff member
Joined
Aug 16, 2005
Messages
26,211 (3.79/day)
Location
Alabama
System Name Rocinante
Processor I9 14900KS
Motherboard MSI MPG Z790I Edge WiFi Gaming
Cooling be quiet! Pure Loop 240mm
Memory 64GB Gskill Trident Z5 DDR5 6000
Video Card(s) MSI SUPRIM Liquid X 4090
Storage 1x 500GB 980 Pro | 1x 1TB 980 Pro | 1x 8TB Corsair MP400
Display(s) Odyssey OLED G9 (G95SC)
Case LANCOOL 205M MESH Snow
Audio Device(s) Moondrop S8's on schitt Modi+ & Valhalla 2
Power Supply ASUS ROG Loki SFX-L 1000W
Mouse Lamzu Atlantis mini (White)
Keyboard Monsgeek M3 Lavender, Akko Crystal Blues
VR HMD Quest 3
Software openSUSE Tumbleweed
Benchmark Scores I dont have time for that.
This guy is a dickhead and needs to stand behind his product. Sure PH can affect anything in a closed system but you should inform customers thast slight discoloration may result over time or something. Instead he has no interest in helping you and treats you in a ver unprofessional manner. Honestly thats why I avoid people like this. I have seen many 1 man shows that run their "business" on forums of this nature and all I can say is over the years not one of them is still around. I would honestly keep going with what is good and grab some stuff from DD, EK etc trusted places.

Its a nickel more for the good stuff but stops shit like this.
 

newtekie1

Semi-Retired Folder
Joined
Nov 22, 2005
Messages
28,472 (4.18/day)
Location
Indiana, USA
Processor Intel Core i7 10850K@5.2GHz
Motherboard AsRock Z470 Taichi
Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
Honestly, flushing the loop with just distilled water isn't enough here, I have to somewhat agree with the Mayhems' rep here.

Whenever I setup a new loop, or even just add a new part to an existing loop. I always flush with distilled vinegar, then distilled water 2-3 times. The distilled vinegar is especially important if the loop has been filled, then drained and left empty for any period of time(like pre-tested then shipped empty) of if I'm using a 2nd hand radiator. The reason for this is the copper in the rad will "patina". Once copper is exposed to water, and then air, it will form an oxide layer. Simply flushing with water will not remove this oxide layer. However the distilled vinegar will. And because the coolant in your system wasn't PH neutral, the coolant is what started to eat away at the oxide layer, and the contaminates from the oxide layer is what is actually changing the color of the coolant.

But at the same time you are right too, they should be more clear in the instructions for how to properly flush out the loop prior to using the product. And he definitely was being someone of an ass by the end of the conversation.
 
Joined
Apr 2, 2011
Messages
2,707 (0.56/day)
... I don't know what to say here.

Newtekie1 has a point. Copper does oxidize rather quickly when exposed to an oxygen deprivation cell. At the same time, this isn't a pH problem, so much as a contamination problem. The liquid is either partially or very reactive to copper salts, and the salts have a high solubility. I'd say that is a big problem, as no matter if the radiator was 100% clean prior to use these salts would eventually build-up. The question of whether this would be in a week, or six months, should not matter.

Honestly, this guy is responding to a valid long term concern by citing a short term problem and getting defensive. I'd assume nothing more from them, and choose a new group to supply your coolant. There isn't a shortage of people looking to sell you better products.


As an aside, this dude seems to be an idiot. Giving somebody phosphoric acid, in order to clean a PC water loop, is insanely stupid. That type of pH is dangerous in a lab setting, let alone in an enclosed PC case. When the products you sell need to have a hazardous chemical label, but you don't take the time to explain proper usage, you deserve the law suit you're going to receive.



Edit:
Never mind, this dude is a huge idiot. The phosphoric acid, once dillute, is supposedly rated at 2.2 pH. He then indicates to run this for 1-2 hours, and then to pour it down the drain. Copper salts, and very low pH material down the drain is a big no-no. That'll screw up a septic system fast, let alone the problems it'll cause for you municipal waste water disposal.
 
Joined
Aug 26, 2013
Messages
954 (0.24/day)
Location
Cumberland Plateau
System Name EVGA-FX | Lenny (Lenovo Y480)
Processor AMD FX-8320 @ 4.5GHz 1.416v | i7 3610qm
Motherboard Asus M5A99FX Pro R2.0
Cooling Phanteks PH-TC14PE
Memory 2x4GB Corsair Vengeance @ 1600 | 8gb DDR3 @ 1600
Video Card(s) EVGA GTX780 Classified @ 1228MHz 1.615v | GT640m LE
Storage Crucial M500 480GB, WD Caviar Blue 500GB, WD Scorpio Blue 750GB | Samsung 250GB 840
Display(s) Qnix QX2710 1440p | 42" Vizio 3D LCD TV 1080p
Case CoolerMaster HAF XB Evo
Power Supply Seasonic G-650
Software Windows 6.3.9600
Ridiculous on his part.

I know who I won't be doing business with (if I ever get the time to do a loop.)
 

the54thvoid

Intoxicated Moderator
Staff member
Joined
Dec 14, 2009
Messages
12,635 (2.37/day)
Location
Glasgow - home of formal profanity
Processor Ryzen 7800X3D
Motherboard MSI MAG Mortar B650 (wifi)
Cooling be quiet! Dark Rock Pro 4
Memory 32GB Kingston Fury
Video Card(s) Gainward RTX4070ti
Storage Seagate FireCuda 530 M.2 1TB / Samsumg 960 Pro M.2 512Gb
Display(s) LG 32" 165Hz 1440p GSYNC
Case Asus Prime AP201
Audio Device(s) On Board
Power Supply be quiet! Pure POwer M12 850w Gold (ATX3.0)
Software W10
Overpriced crap anyhow.

Just stick to the purest coolant you can (add anti-corrosives if you must) and run it through coloured (and/or UV) tubing.

Dye might look great but it also looks like a flat colour. The same result is obtained through tubing without the added problem of dyes and ignorant and patronising reps.
 

MxPhenom 216

ASIC Engineer
Joined
Aug 31, 2010
Messages
12,983 (2.56/day)
Location
Loveland, CO
System Name Ryzen Reflection
Processor AMD Ryzen 9 5900x
Motherboard Gigabyte X570S Aorus Master
Cooling 2x EK PE360 | TechN AM4 AMD Block Black | EK Quantum Vector Trinity GPU Nickel + Plexi
Memory Teamgroup T-Force Xtreem 2x16GB B-Die 3600 @ 14-14-14-28-42-288-2T 1.45v
Video Card(s) Zotac AMP HoloBlack RTX 3080Ti 12G | 950mV 1950Mhz
Storage WD SN850 500GB (OS) | Samsung 980 Pro 1TB (Games_1) | Samsung 970 Evo 1TB (Games_2)
Display(s) Asus XG27AQM 240Hz G-Sync Fast-IPS | Gigabyte M27Q-P 165Hz 1440P IPS | Asus 24" IPS (portrait mode)
Case Lian Li PC-011D XL | Custom cables by Cablemodz
Audio Device(s) FiiO K7 | Sennheiser HD650 + Beyerdynamic FOX Mic
Power Supply Seasonic Prime Ultra Platinum 850
Mouse Razer Viper v2 Pro
Keyboard Razer Huntsman Tournament Edition
Software Windows 11 Pro 64-Bit
This is why I stick with plain ol distilled water and colored tubing.
 

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
8,026 (1.45/day)
Location
Northern CA, USA
System Name Erakith || AsRock NUCS
Processor AMD ThreadRipper 2990WX ES (32c/64t 3.5ghz@1.02v) || Intel i7 1360P Raptor Lake-P
Motherboard MSI X399 MEG Creation || AsRock OE
Cooling EK Supremacy TR4 Full Nickel, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || OE
Memory 32GB (4x8GB) Corsair Vengeance PRO RGB DDR4 3000|| 2x16GB Corsair DDR4
Video Card(s) Vega 64 EK FC|| Intel Iris Xe
Storage 250gb WD Black NVMe & (2) 2TB Intel 660p NVMe || 2TB Corsair MP600 Pro
Display(s) 34" Dell Ultrasharp U3415W
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply Corsair HX1000
Mouse Corsair Harpoon Wireless RGB
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 11 Pro x64
Benchmark Scores WCG & F@H Only
I appreciate all the replies this far, great to know I'm not the only one thinking he has an attitude problem.

I'd like to know if anyone had maybe used Mayhems product before with similar results?

I'm running distilled now and really like it. No dyes or coolant in my plans anymore, that's for sure.
 
Joined
Apr 19, 2012
Messages
12,062 (2.70/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
Overpriced crap anyhow

Yep. Never understood why people pay that much $$$ per litre of coloured liquid. Distilled water from the local car garage is cheaper and arguably a better coolant anyway. Besides the fact the rep is entirely wrong on the pH thing, it's actually more of a contaminent thing. He's right about certain rad manufacturers not cleaning their rads properly, but the pH nonsense is an impressive straw-man act from them. Mayhems has always been for looks and not function anyway. I've only ever used pastel white coolant and distilled water.
Even my white coolant changed colour after a few months, and my loop had been flushed and biocided about 6 times within a year. These pastel coolants all seem to have issues.
 

Tatty_Two

Gone Fishing
Joined
Jan 18, 2006
Messages
25,828 (3.83/day)
Location
Worcestershire, UK
Processor Intel Core i9 11900KF @ -075mV PL max @225w
Motherboard MSI MAG Z490 TOMAHAWK
Cooling DeepCool LS520SE Liquid + 3 Phanteks 140mm case fans
Memory 32GB (4 x 8GB SR) Patriot Viper DDR4 @ 3600Mhz CL14 1.45v Gear 1
Video Card(s) Asus Dual RTX 4070 OC
Storage WD Blue SN550 1TB M.2 NVME//Crucial MX500 500GB SSD (OS)
Display(s) AOC Q2781PQ 27 inch Ultra Slim 2560 x 1440 IPS
Case Phanteks Enthoo Pro M Windowed - Gunmetal
Audio Device(s) Onboard Realtek ALC1200/SPDIF to Sony AVR @ 5.1
Power Supply Seasonic CORE GM650w Gold Semi modular
Mouse Coolermaster Storm Octane wired
Keyboard Element Gaming Carbon Mk2 Tournament Mech
Software Win 10 Home x64
Whether the company's advice is good or bad is irrelivant when they adopt this kind of defensive/offensive attitude to customers and support, sadly support threads on well known tech sites seems to be going that way in some cases, to be honest too may of them are not support threads anymore, just marketing gimmicks otherwise why would they get so defensive and unpleasant, you only need to look at one or two of ours to see that they started all pleasant and happy, then as soon as one or two have some issues they get nasty, personally I would keep on to them publically, staying professional, you may not get a resolution to your issues but at least you will show them for what they are..... good luck and hope it works out for you!
 
Joined
Oct 5, 2010
Messages
861 (0.17/day)
System Name FragBox
Processor Intel Core i7 2600K @ 5.0GHz/1.45 volts
Motherboard Asus P8Z77 WS
Cooling Custom CPU loop
Memory Kingston 12GB DDR3 1600
Video Card(s) Galaxy GTX 680/Zotac GTX 680 in SLi/EVGA GTX 650Ti
Storage 2 Vertex 3 120's, raid 0, 2 Seagate Momentus XT 500GB's in raid 0, 1 Hitatchi 2TB for backup
Display(s) 3 Acer S232HLX2 in nvidia surround
Case Corsair C70 White
Audio Device(s) Onboard
Power Supply Corsair AX1200
Software Win 7 x64 Pro
He also dicked around with TTL on his personal build, the black coolant turned more like chocolate brown after I think a month.

Might have been his orca build.
 
Joined
Apr 19, 2012
Messages
12,062 (2.70/day)
Location
Gypsyland, UK
System Name HP Omen 17
Processor i7 7700HQ
Memory 16GB 2400Mhz DDR4
Video Card(s) GTX 1060
Storage Samsung SM961 256GB + HGST 1TB
Display(s) 1080p IPS G-SYNC 75Hz
Audio Device(s) Bang & Olufsen
Power Supply 230W
Mouse Roccat Kone XTD+
Software Win 10 Pro
you only need to look at one or two of ours to see that they started all pleasant and happy, then as soon as one or two have some issues they get nasty

While I kinda agree with that, and there's the extremely obvious example of that, I think most of our reps have been pretty great. The NZXT and Corsair reps on TPU are probably some of the best I've had the pleasure to meet.
 
Last edited:

the54thvoid

Intoxicated Moderator
Staff member
Joined
Dec 14, 2009
Messages
12,635 (2.37/day)
Location
Glasgow - home of formal profanity
Processor Ryzen 7800X3D
Motherboard MSI MAG Mortar B650 (wifi)
Cooling be quiet! Dark Rock Pro 4
Memory 32GB Kingston Fury
Video Card(s) Gainward RTX4070ti
Storage Seagate FireCuda 530 M.2 1TB / Samsumg 960 Pro M.2 512Gb
Display(s) LG 32" 165Hz 1440p GSYNC
Case Asus Prime AP201
Audio Device(s) On Board
Power Supply be quiet! Pure POwer M12 850w Gold (ATX3.0)
Software W10
While I kinda agree with that, and there's the extremely obvious example of that, I think most of our reps have been pretty great. The NZXT and Corsair reps on TPU are probably some of the best I've had the pleasure to meet.

The Seasonic man was nice too! And I am happy with my replacement unit.
 
Joined
Mar 26, 2010
Messages
9,861 (1.89/day)
Location
Jakarta, Indonesia
System Name micropage7
Processor Intel Xeon X3470
Motherboard Gigabyte Technology Co. Ltd. P55A-UD3R (Socket 1156)
Cooling Enermax ETS-T40F
Memory Samsung 8.00GB Dual-Channel DDR3
Video Card(s) NVIDIA Quadro FX 1800
Storage V-GEN03AS18EU120GB, Seagate 2 x 1TB and Seagate 4TB
Display(s) Samsung 21 inch LCD Wide Screen
Case Icute Super 18
Audio Device(s) Auzentech X-Fi Forte
Power Supply Silverstone 600 Watt
Mouse Logitech G502
Keyboard Sades Excalibur + Taihao keycaps
Software Win 7 64-bit
Benchmark Scores Classified
I've seen behavior like this from salespeople in other industries- wondering if this is taught at some workshop or something- the attitude seemed pretty excessive from his side :shadedshu:

Definitely a different experience than I got from Bryan at Swiftech- he was 100% professional, helpful, and courteous when he helped me resolve my H220 pump issue.

P.S> pH strips and cheap meters suck for accuracy....
yeah, sometimes they defending their product and point their customer do something wrong and "its all your fault", our product is good and we use high standard for our products

Overpriced crap anyhow.

Just stick to the purest coolant you can (add anti-corrosives if you must) and run it through coloured (and/or UV) tubing.

Dye might look great but it also looks like a flat colour. The same result is obtained through tubing without the added problem of dyes and ignorant and patronising reps.

Those so called coolants are shit. Just use distilled water

ive heard distulled water is one way to avoid any problem, just use it with color tubing and it all be good.
 

Tatty_Two

Gone Fishing
Joined
Jan 18, 2006
Messages
25,828 (3.83/day)
Location
Worcestershire, UK
Processor Intel Core i9 11900KF @ -075mV PL max @225w
Motherboard MSI MAG Z490 TOMAHAWK
Cooling DeepCool LS520SE Liquid + 3 Phanteks 140mm case fans
Memory 32GB (4 x 8GB SR) Patriot Viper DDR4 @ 3600Mhz CL14 1.45v Gear 1
Video Card(s) Asus Dual RTX 4070 OC
Storage WD Blue SN550 1TB M.2 NVME//Crucial MX500 500GB SSD (OS)
Display(s) AOC Q2781PQ 27 inch Ultra Slim 2560 x 1440 IPS
Case Phanteks Enthoo Pro M Windowed - Gunmetal
Audio Device(s) Onboard Realtek ALC1200/SPDIF to Sony AVR @ 5.1
Power Supply Seasonic CORE GM650w Gold Semi modular
Mouse Coolermaster Storm Octane wired
Keyboard Element Gaming Carbon Mk2 Tournament Mech
Software Win 10 Home x64
While I kinda agree with that, and there's the extremely obvious example of that, I think most of our reps have been pretty great. The NZXT and Corsair reps on TPU are probably some of the best I've had the pleasure to meet.

I agree and generally we are very lucky and the examples you gave are clearly the way it should be done, but in context we don't have that many, especally in comparison to some other sites but the odd one or two we have that have turned bad make it quite a high ratio if you get my meaning. Once you get to the point tha even manufacturers support forums get closed down for weeks on end because feedback is negative you know you are facing an uphill struggle!
 

Wrigleyvillain

PTFO or GTFO
Joined
Oct 13, 2007
Messages
7,702 (1.26/day)
Location
Chicago
System Name DarkStar
Processor i5 3570K 4.4Ghz
Motherboard Asrock Z77 Extreme 3
Cooling Apogee HD White/XSPC Razer blocks
Memory 8GB Samsung Green 1600
Video Card(s) 2 x GTX 670 4GB
Storage 2 x 120GB Samsung 830
Display(s) 27" QNIX
Case Enthoo Pro
Power Supply Seasonic Platinum 760
Mouse Steelseries Sensei
Keyboard Ducky Pro MX Black
Software Windows 8.1 x64
I don't know…I don't agree either with how he handled it (plus this dude once said he'd send me a sample when it was first starting out and it never happened which was meh) but most if not all of the "big boys" of this hobby use Mayhems and have for years now and do so for good reason(s).

All I'm saying is that it seems pretty clear by now that his products are not generally shoddy. And while I generally agree with Phenom's statement Mayhem's does allow very customizable and essentially unique color that you won't get from any tubing.
 
Joined
Jul 18, 2007
Messages
2,693 (0.43/day)
System Name panda
Processor 6700k
Motherboard sabertooth s
Cooling raystorm block<black ice stealth 240 rad<ek dcc 18w 140 xres
Memory 32gb ripjaw v
Video Card(s) 290x gamer<ntzx g10<antec 920
Storage 950 pro 250gb boot 850 evo pr0n
Display(s) QX2710LED@110hz lg 27ud68p
Case 540 Air
Audio Device(s) nope
Power Supply 750w superflower
Mouse g502
Keyboard shine 3 with grey, black and red caps
Software win 10
Benchmark Scores http://hwbot.org/user/marsey99/
i dont rate pastel tbh, everyone i know who has used has had it change colour.

fyi mick is mayhem, he is an ok bloke from my dealings with him.

i have tried a few of their lines and i rate xt 1 as good as anything out there.

it is my understanding that right now the big boys in the wc market are blaming the lining on some tubing for causing discolourations to the liquid.

i would keep spamming their facebook tbh pointing out how poor the documentation is and that the instructions need to be much clearer.
 
Joined
Jan 18, 2012
Messages
751 (0.16/day)
System Name My PC
Processor i7 4790k @4.4ghz
Motherboard Gigabyte z97m-d3h
Cooling Corsair H105
Memory 4x4GB Corsair Dominator Platinum 2133-9-11-11-31-1T
Video Card(s) GTX970 Stric oc
Storage Samsung 840Pro 512GB
Display(s) Asus ROG SWIFT
Case Lian Li 359
Audio Device(s) Denon DA-300USB / Denon AH-D5000
Power Supply Corsair AX860
Mouse Roccat Kone Pure Optical
Keyboard Corsair K70
Software Win10 64-bit home
I cleaned my HWLabs rad really well when I bought them (using very hot distilled water) but they still caused the water in my loop to go greenish after a month even when I tried to put 5 times more biocide than the standard amount in order to combat the algae. I had to empty everything after 2 months cause I was afraid this was gona turn bad so I used distilled malt vinegar to wash everything (including the blocks pump etc) and then flushed with distilled water to make sure there was no vinegar left inside (could corrode the rads, who knows). I haven't had a problem since then.

Both times I used Mayhems Pure H2O water and Mayhems biocide. I wrote to mayhems to tell them that their biocide was not doing its job but they also gave me a cold answer that I should have flushed my rads better. I had such a big problem that I even had greenish foam developing on the surface of the water in the reservoir. Truth is, after I flushed them properly, I didn't have the issue again (6+ months now) and 1 drop of the biocide per month is largely enough.

On another note, I would never buy colours for my loop, it is said that the residues of the colours get stuck on the inside of the blocks and the pumps and degrade way too fast. In other words, colours are just for the looks but not good. If you read around you will see many ppl are disappointed with Pastel colours specifically.
 
Last edited:

theonedub

habe fidem
Joined
Apr 30, 2009
Messages
8,026 (1.45/day)
Location
Northern CA, USA
System Name Erakith || AsRock NUCS
Processor AMD ThreadRipper 2990WX ES (32c/64t 3.5ghz@1.02v) || Intel i7 1360P Raptor Lake-P
Motherboard MSI X399 MEG Creation || AsRock OE
Cooling EK Supremacy TR4 Full Nickel, D5 w/ EK Top, 2X EK-CoolStream XTX 360 & Photon 270 Res || OE
Memory 32GB (4x8GB) Corsair Vengeance PRO RGB DDR4 3000|| 2x16GB Corsair DDR4
Video Card(s) Vega 64 EK FC|| Intel Iris Xe
Storage 250gb WD Black NVMe & (2) 2TB Intel 660p NVMe || 2TB Corsair MP600 Pro
Display(s) 34" Dell Ultrasharp U3415W
Case CaseLabs Merlin SM8 || Aluminum Unibody
Power Supply Corsair HX1000
Mouse Corsair Harpoon Wireless RGB
Keyboard Corsair Strafe RGB w/ Cherry MX Silent
Software Windows 10 Pro x64 || WIndows 11 Pro x64
Benchmark Scores WCG & F@H Only
Both times I used Mayhems Pure H2O water and Mayhems biocide. I wrote to mayhems to tell them that their biocide was not doing its job but they also gave me a cold answer that I should have flushed my rads better. I had such a big problem that I even had greenish foam developing on the surface of the water in the reservoir. Truth is, after I flushed them properly, I didn't have the issue again (6+ months now) and 1 drop of the biocide per month is largely enough.

On another note, I would never buy colours for my loop, it is said that the residues of the colours get stuck on the inside of the blocks and the pumps and degrade way too fast. In other words, colours are just for the looks but not good. If you read around you will see many ppl are disappointed with Pastel colours specifically.

i dont rate pastel tbh, everyone i know who has used has had it change colour.

fyi mick is mayhem, he is an ok bloke from my dealings with him.

i have tried a few of their lines and i rate xt 1 as good as anything out there.

it is my understanding that right now the big boys in the wc market are blaming the lining on some tubing for causing discolourations to the liquid.

i would keep spamming their facebook tbh pointing out how poor the documentation is and that the instructions need to be much clearer.

Thanks for sharing that information with me. Do you know what forum you guys were looking at where you saw other people disappointed with Pastels in specific?
 

Wrigleyvillain

PTFO or GTFO
Joined
Oct 13, 2007
Messages
7,702 (1.26/day)
Location
Chicago
System Name DarkStar
Processor i5 3570K 4.4Ghz
Motherboard Asrock Z77 Extreme 3
Cooling Apogee HD White/XSPC Razer blocks
Memory 8GB Samsung Green 1600
Video Card(s) 2 x GTX 670 4GB
Storage 2 x 120GB Samsung 830
Display(s) 27" QNIX
Case Enthoo Pro
Power Supply Seasonic Platinum 760
Mouse Steelseries Sensei
Keyboard Ducky Pro MX Black
Software Windows 8.1 x64
Joined
Dec 6, 2005
Messages
10,881 (1.60/day)
Location
Manchester, NH
System Name Senile
Processor I7-4790K@4.8 GHz 24/7
Motherboard MSI Z97-G45 Gaming
Cooling Be Quiet Pure Rock Air
Memory 16GB 4x4 G.Skill CAS9 2133 Sniper
Video Card(s) GIGABYTE Vega 64
Storage Samsung EVO 500GB / 8 Different WDs / QNAP TS-253 8GB NAS with 2x10Tb WD Blue
Display(s) 34" LG 34CB88-P 21:9 Curved UltraWide QHD (3440*1440) *FREE_SYNC*
Case Rosewill
Audio Device(s) Onboard + HD HDMI
Power Supply Corsair HX750
Mouse Logitech G5
Keyboard Corsair Strafe RGB & G610 Orion Red
Software Win 10
Joined
Jan 18, 2012
Messages
751 (0.16/day)
System Name My PC
Processor i7 4790k @4.4ghz
Motherboard Gigabyte z97m-d3h
Cooling Corsair H105
Memory 4x4GB Corsair Dominator Platinum 2133-9-11-11-31-1T
Video Card(s) GTX970 Stric oc
Storage Samsung 840Pro 512GB
Display(s) Asus ROG SWIFT
Case Lian Li 359
Audio Device(s) Denon DA-300USB / Denon AH-D5000
Power Supply Corsair AX860
Mouse Roccat Kone Pure Optical
Keyboard Corsair K70
Software Win10 64-bit home
Thanks for sharing that information with me. Do you know what forum you guys were looking at where you saw other people disappointed with Pastels in specific?
forums of overclockers.co.uk, where they also have a Mayhems rep.
 

Wrigleyvillain

PTFO or GTFO
Joined
Oct 13, 2007
Messages
7,702 (1.26/day)
Location
Chicago
System Name DarkStar
Processor i5 3570K 4.4Ghz
Motherboard Asrock Z77 Extreme 3
Cooling Apogee HD White/XSPC Razer blocks
Memory 8GB Samsung Green 1600
Video Card(s) 2 x GTX 670 4GB
Storage 2 x 120GB Samsung 830
Display(s) 27" QNIX
Case Enthoo Pro
Power Supply Seasonic Platinum 760
Mouse Steelseries Sensei
Keyboard Ducky Pro MX Black
Software Windows 8.1 x64
Yeah he (and the company) is in the UK.

Good string of pics. I only use distilled water myself now (as you have learned). Check out this thread: http://www.techpowerup.com/forums/threads/primochill-dye-bomb-fail.178530/

Yeah but, generally speaking, comparing Mayhems to Primo Chill Dye Bomb is akin to comparing a Thermaltake Big Water Kit to an XSPC one.

Before Mayhem's no one used really used dyes at all except noobs who hadn't yet learned the hard way why to avoid. Surprised that so many are even still on the market.
 
Status
Not open for further replies.
Top