Unsatisfactory Mayhems Experience (Input Requested)

[RCoon]

all except noobs who hadn't yet learned the hard way why to avoid. Surprised that so many are even still on the market.

Me too, the odd thing is I believe it's mayhem who are making display coolant, which specifically clogs up your components with small particles that are used to make the coolant look spectacular when it's flowing through the system. Literally made for show systems for no longer than a day or two, then you spend a few hours scrubbing your £3000 custom build afterwards of particles.

EDIT: Found it - http://www.mayhems.co.uk/front/aurora.html

 

[Norton]

Me too, the odd thing is I believe it's mayhem who are making display coolant, which specifically clogs up your components with small particles that are used to make the coolant look spectacular when it's flowing through the system. Literally made for show systems for no longer than a day or two, then you spend a few hours scrubbing your £3000 custom build afterwards of particles.

EDIT: Found it - http://www.mayhems.co.uk/front/aurora.html

Thanks for the link rcoon!

That's for the Aurora coolant, which is 85% Biodegradeable- the Pastel line states a 3 yr lifespan. I did check their MSDS sheets on the Pastel line and they contain 20-80% "vegetable extracts" (CAS # listed is for Glycerol, a type of sugar alcohol). I'm not sure how that much Glycerol would react with clear tubing?

@theonedub- do you know if that clear tubing you're using is Tygon? Mayhem's Pastel page mentions discoloration of Tygon tubing by this product

 

[RCoon]

Thanks for the link rcoon!

That's for the Aurora coolant, which is 85% Biodegradeable- the Pastel line states a 3 yr lifespan. I did check their MSDS sheets on the Pastel line and they contain 20-80% "vegetable extracts" (CAS # listed is for Glycerol, a type of sugar alcohol). I'm not sure how that much Glycerol would react with clear tubing?

@theonedub- do you know if that clear tubing you're using is Tygon? Mayhem's Pastel page mentions discoloration of Tygon tubing by this product

http://mayhems-aurora.wikispaces.com/

 

[Steevo]

He does seem like an arse, but cleaning with vinegar or other acid and a soap is a must.

 

[theonedub]

@Norton- I'm fairly certain the tubing is Primochill.

 

[brechan69]

I appreciate all the replies this far, great to know I'm not the only one thinking he has an attitude problem.

I'd like to know if anyone had maybe used Mayhems product before with similar results?

I'm running distilled now and really like it. No dyes or coolant in my plans anymore, that's for sure.

I tried Mayhem's Aurora (Blue Nebula) coolant once, just once; within a week it had gunked up pretty much my entire loop, and most of the "particulates" had settled near my drain port. After getting the same attitude from "Mick"; I said goodbye and went back to using Feser coolants.

Tom Logan used Mayhem's (pastel) coolants for years; Mick even sponsored his "Orca" build, here's the result of that experience - mind your ears children, there's a wee bit of profanity in the video *start at the 20:09 mark if you would

Subscriber Video #22

 

[HammerON]

I stopped using colored coolant about 4 years ago and started using distilled water and a silver kill coil (been water cooling since 2006). However I actually had an issue with just using distilled water and a silver kill coil about two years ago. It may have been a fault of not cleaning the rads, blocks, pump or res completely - I just don't know. However I decided at that time that I would start using Koolance liquid coolant and have not had a problem since. Yes it is more expensive than distilled water I can buy at the store, but for the peace of mind it is worth the price. I have been using this one:
http://koolance.com/liq-702-liquid-coolant-bottle-high-performance-700ml-clear

 

[Snakec88]

This is what happened to mine after 2 days

 

[DarthBaggins]

I've personally had zero issues w/ Mayhems Fluids, currently run Mayhems X1 BloodRed (red and yellow are their most sensitive colors and are prone to changing) so far zero color change in the red (been running for 9mo's in a Acrylic tubed loop and Bitspower Nickle blocks). I've also run their Pastel Mint Green and again zero issues and used Primochill's Advanced LRT. Now Mick can be a good guy don't get me wrong, but this kind of response has been seen way too often from him (Should see the recent vlog from JayzTwoCents). Problem is, as I said, Yellow and reds in their fluids are overly sensitive to ph imbalances and heat (certain temps are known to cause these colors to change). Now I know they've released a new Pastel Extreme (Nano fluid) that is supposed to be alot better. Then who knows how long that Litre of coolant sat on a shelf somewhere and more than likely wasn't kept at the proper temps as stated on the bottle. After certain recent events w/ Mayhems' and how they've been poorly handling customer service I wont be buying anymore products of theirs until I see a change.


Side Note on my loops I tend to do a vinegar/distilled flush on the rads for 24hrs, then straight distilled flush for 12hrs, then Baking soda/distilled on all components for another 12-24hrs, and again a 12hr distilled flush. After the final flush I run distilled for a couple hours then pH test to ensure I'm at 6.8-7 (which is what Mayhems recommends for prevention of color change in their fluids). This is alot of work to ensure their fluids work properly, but I also do this process for when I run straight Distilled w/ biocide to ensure now growth etc.

 

[theonedub]

Nothing has changed over at Mayhems. Mick has no idea how to talk to people or provide even average customer service. I'm glad jayz2cents called him out on his horrendous support and attitude. This happened about a year ago to me and its still slightly upsetting to read his replies.

Don't buy his product- had he not been exposed by someone with a large Twitter/Social Networking presence he would be delivering the same lackluster service he gave me to everyone.

 

[Snakec88]

ya i agree very poor customer service and i am very happy with jayz video. im guessing i should be going with just distilled water now?

 

[DarthBaggins]

And the funny thing is J2C wasn't rude about it and was very professional, which makes Mayhems look worse

Another thing you might want to taker note on is the EKWB's fluids (more current ones released w/in this past year (was actually in 2014) are made by Mayhems.

https://www.ekwb.com/company/history/ (8th bulletpoint in 2014)

so really this will effect more than Mayhems in a way

 

[OneMoar]

threads like this are reason we don't have a lot of vendor reps on tpu
we don't put up with there marketing-speel bullshit
-that being said
it seems like common sense to me that heat and PH would affect a dye particularly a solid-based dye with flake

 

[newtekie1]

it seems like common sense to me that heat and PH would affect a dye particularly a solid-based dye with flake

I think it comes down to the heat really. Jay's experience kind of confirms that, IMO. His hotter loop changed color a lot quicker than the cooler running loop. The pastel fluids just can't handle heat, and Mayhems is just making the situation worse with their poor handling of it.

 

[DarthBaggins]

Mick actually made a formal apology over on OCN and even stated he definitely handled it unprofessionally so he's hiring/hired a real PR person/tema to handle this from now on (he's needed to do this for a few years now) But yes Pastels are very sensitive fluids that they produce

 

[newtekie1]

Mick actually made a formal apology over on OCN and even stated he definitely handled it unprofessionally so he's hiring/hired a real PR person/tema to handle this from now on (he's needed to do this for a few years now) But yes Pastels are very sensitive fluids that they produce

To little too late. And burying it in a thread with 12,000+ posts is a chicken shit way to apologize.

If he really wanted to apologize he'd put it out on the front page of his website, and on the same social media outlets he used to blast Jay in the first place. Not some, relatively, obscure web forum in a massive thread.

 

[DarthBaggins]

Oh I know, now he's having to back pedal hard but again it's too late for that and will take alot of time to fix the damage that's been done. Especially with the reach J2C has and as far as the ever spreading reach of digital media

 

[GreiverBlade]

strange enough i use Mayhems X1 Blood Red, while in my modified Raijintek Triton i have no issue at all, in the GPU custom loop i had some gunk build up, which are gone now (still have to clean one tube, when i will change the fitting)
i was quite surprised about that, tho i still have a 1LT bottle of it at home


btw i had the same issue with pretty much all coolant that say "biocide/inhibitor/corrosion" additives already added, i guess i just forgot to run the loop, without the rig, filled with distilled water to flush it and that's what caused the build up

 

[CrAsHnBuRnXp]

Here is the video for anyone that doesnt know who Jay is or aware of the video he just recently posted.

VLOG: Unnecessary drama with Mayhems

It's a known issue amongst a lot of pastel coolant made by Mayhem.

Issues like this (not the PR but just the cleaning in general) required when issues like this arise in loops is why I will NEVER go a full loop system. Ill stick to AiO's for the CPU and GPU when they make those in the future.

(fully aware of addon's I can buy for unused CPU AiO's)

 

[Alex B]

Hi all.

I've been a very happy pastel purple user for 6 months until my EKWB pump stopped working due to an internal fire. The fluid leaked through an O ring causing the PCB to short out. The day i noticed it had broken both my 1080ti's got very hot 95 degrees. A few days after i had fitted the new pump the purple changed to light pink. I then drained the system but did not flush. 2 weeks after it went pink again.

I'm not pointing fingers, only offering up my observations. Could color change be affected by high fluid temp?

Flushing loop as i type getting it ready for my new X1 UV Purple

 

[OneMoar]

don't use anything other then distilled water and a anti-corrosive in your loop
also nice thread necro

 

[vega22]

mayhems xt1 is easily the best fluid i have used.

pastel and aurora have known issues but also have a narrow ideal usage and it is not for day to day systems in use 24/7