Very annoying HIGH Ping/Latency spikes, All games and devices

Valonus1992 · May 3, 2014

Hello everyone. Thank you for taking a look at my problem here first off, Im really at the end of my line here. I know very little of advanced computer knowledge, ( I know enough not to break things) And Ive been having this issue for more than a week now.

Basically, Ive run Diablo 3, Elder scrolls Online, and another first person shooter, obviously, same results. I'll play, then all of a sudden, BOOM, High spikes. From 100ms, to 1000? 500? It doesnt matter, point is, I lagg and rubberband everywhere, or just delays. Annoying.

Im going to call my ISP and have them send someone out, but Id still like your opinions and help to maybe pin point this damn cancer I have.

So, just tell me what to do, and I'll try and provide you guys with information to help pin point this.

Mussels · May 3, 2014

is someone uploading on your network?

Valonus1992 · May 3, 2014

No one is on my network no. I am using Wifi as well, not connected with a wire. Though Ive seen high ping on my phone (Tested a ping test on my android) I really cannot think what this problem could be, Ive even tested another router, same issue.

Mussels · May 3, 2014

Valonus1992 said:
No one is on my network no. I am using Wifi as well, not connected with a wire. Though Ive seen high ping on my phone (Tested a ping test on my android) I really cannot think what this problem could be, Ive even tested another router, same issue.

you're sure about nothing uploading? no smartphones syncing data/pics? no one using facebook?

wifi could be the cause alone if theres intereference, so try wired, and if thats the issue change wifi channels.

Valonus1992 · May 3, 2014

Postive, its late, so no one is using it but me. Also, my parents dont use the net at all barely ever, and I even disabled my wifi off phone to see if that would help, still the same. Also, the router and modem are downstairs, while this big pc is upstairs, I could try tomorrow to plug it downstairs and test to see if wired would do anything, (If wired is fine, what does this mean?)

Valonus1992 · May 3, 2014

Also, any other information I could give to you that would help?

Mussels · May 3, 2014

Valonus1992 said:
Also, any other information I could give to you that would help?

theres hundreds of possible causes, so its waiting to see what you figure out, really. most common causes for ping spikes are a choked upload (user side), or packet loss (faulty hardware, could be your side or ISP)

Valonus1992 · May 3, 2014

So I should definitely get a tech from my comcast ISP and have them take a look at things then?

Valonus1992 · May 3, 2014

Any tests I should run and save to show them when they get here? (It happens in games but is there a certain IP I can ping test to show results instead of just logging into a game to show him/her?)

Mussels · May 3, 2014

Valonus1992 said:
Any tests I should run and save to show them when they get here? (It happens in games but is there a certain IP I can ping test to show results instead of just logging into a game to show him/her?)

from a command prompt you can run

ping google.com -t

and it will loop the ping test over and over until you close it.

Aquinus · May 3, 2014

Mussels said:
from a command prompt you can run

ping google.com -t

and it will loop the ping test over and over until you close it.

Also when it does start to ping high, using this will tell you where the slowdown is.

Code:

tracert google.com

Being Comcast that means the OP has cable. So if the OP has a Motorola cable modem, going to http://192.168.100.1 should bring the user to the status page for your modem which may have errors or can tell you if your signal is out of whack.

remixedcat · May 3, 2014

Also, please ensure you have your router communicating on a non congested wireless channel. You can go to the Google Play store and search for the Amped Wireless Wifi Analytics tool>download it>it will tell you the least congested channels to use as well as other tools.

You may also download the program called InSSIDer if you have a windows based laptop and it will also scan networks and provide the congestion data as well.

From there you would go to the following Router Control Panel area:
More Settings>2.4Ghz Settings>Basic Settings>Select the channel that is the least congested>Apply
Do the same for the 5Ghz band as well.

Aquinus · May 3, 2014

remixedcat said:
Also, please ensure you have your router communicating on a non congested wireless channel. You can go to the Google Play store and search for the Amped Wireless Wifi Analytics tool>download it>it will tell you the least congested channels to use as well as other tools.

You may also download the program called InSSIDer if you have a windows based laptop and it will also scan networks and provide the congestion data as well.

From there you would go to the following Router Control Panel area:
More Settings>2.4Ghz Settings>Basic Settings>Select the channel that is the least congested>Apply
Do the same for the 5Ghz band as well.

Additionally, on 5Ghz if there is no congestion at all, higher channels tend to favor higher bandwidths. So if 161 is free from interference, I would use it. In fact I do use it.

Valonus1992 · May 3, 2014

I really do appreciate the help guys.

I'll try all these, also, the laptop is downstairs next to the router/modem (My pc is upstairs) Any tests I can downstairs to confirm anything? Someone said, if you ping test google, and ping test your IP, but google is spikey while IP isnt, certain things can be confirmed? I dont know. Any help on this as well?

Valonus1992 · May 3, 2014

One more thing to note. Yesterday, I played Diablo 3 with my buddies for hours, (Like from 1:00 to 6:00, NO spikes whatsoever, that I could see, and playing Diablo 3 you'd notice them) Yet later when I logged on, the spikes happened, it was random really. And stayed with me all night. Any thoughts on that as well, I dont know if that helps identify anything.

Aquinus · May 3, 2014

You need to rule out the wi-fi otherwise everything else is speculation.

Valonus1992 · May 3, 2014

Alright, how do I rule out the wifi? Any step by step instructions to follow first? Im a bit of a noob case on this

Valonus1992 · May 3, 2014

Aquinus said:
Additionally, on 5Ghz if there is no congestion at all, higher channels tend to favor higher bandwidths. So if 161 is free from interference, I would use it. In fact I do use it.

Im a little confused, mind explaining?

Aquinus · May 4, 2014

The easiest way would be to see if you have the same problem when you're connected with an Ethernet cable.

Valonus1992 · May 4, 2014

Okay, so plug the cable FROM the modem, directly INTO the laptop? And run a google ping test for like an hour? And see the results? If I see HIGH spikes, then that rules out wifi right?

Valonus1992 · May 4, 2014

Also, if it turns up nothing, THEN what I should do?

Valonus1992 · May 4, 2014

So I JUST did the modem test STILL spikes, let me show you the results, it was for 5 minutes but you tell me if this is normal? I dont think it is.

Valonus1992 · May 4, 2014

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Joey>ping google.com -t

Pinging google.com [2607:f8b0:4004:803::1000] with 32 bytes of data:
Request timed out.
Request timed out.
Reply from 2607:f8b0:4004:803::1000: time=14ms
Reply from 2607:f8b0:4004:803::1000: time=15ms
Reply from 2607:f8b0:4004:803::1000: time=15ms
Reply from 2607:f8b0:4004:803::1000: time=14ms
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Reply from 2607:f8b0:4004:803::1000: time=13ms
Reply from 2607:f8b0:4004:803::1000: time=13ms
Request timed out.
Reply from 2607:f8b0:4004:803::1000: time=14ms
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Ping statistics for 2607:f8b0:4004:803::1000:
Packets: Sent = 169, Received = 166, Lost = 3 (1% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 1537ms, Average = 25ms
Control-C
^C
C:\Users\Joey>

Aquinus · May 4, 2014

You don't need to continuously add replies, there is an edit button.

I would check the signal on the modem which varies depending on the modem.

What you could do is find the second IP that shows up from a tracert to something on the interweb. This is the first router that is outside your network. If the ping spikes still occur. If they don't, it's Comcast's network. If they do, it's increasingly likely that it may be the signal on your modem to the node your on.

Code:

tracert google.com

It might be worth while to disable ipv6, just to rule it out.

Valonus1992 · May 4, 2014

Mind giving me a step by step on how to do that? Little noobish on this stuff my friend.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Apollo
Processor	Intel Core i9 9880H
Motherboard	Some proprietary Apple thing.
Memory	64GB DDR4-2667
Video Card(s)	AMD Radeon Pro 5600M, 8GB HBM2
Storage	1TB Apple NVMe, 2TB external SSD, 4TB external HDD for backup.
Display(s)	32" Dell UHD, 27" LG UHD, 28" LG 5k
Case	MacBook Pro (16", 2019)
Audio Device(s)	AirPods Pro, AirPods Max
Power Supply	Display or Thunderbolt 4 Hub
Mouse	Logitech G502
Keyboard	Logitech G915, GL Clicky
Software	MacOS 15.5

Very annoying HIGH Ping/Latency spikes, All games and devices

Valonus1992

Mussels

Freshwater Moderator

Valonus1992

Mussels

Freshwater Moderator

Valonus1992

Valonus1992

Mussels

Freshwater Moderator

Valonus1992

Valonus1992

Mussels

Freshwater Moderator

Aquinus

Resident Wat-man

remixedcat

Aquinus

Resident Wat-man

Valonus1992

Valonus1992

Aquinus

Resident Wat-man

Valonus1992

Valonus1992

Aquinus

Resident Wat-man

Valonus1992

Valonus1992

Valonus1992

Valonus1992

Aquinus

Resident Wat-man

Valonus1992

System Name	RemixedBeast-NX
Processor	Intel Xeon E5-2690 @ 2.9Ghz (8C/16T)
Motherboard	Dell Inc. 08HPGT (CPU 1)
Cooling	Dell Standard
Memory	24GB ECC
Video Card(s)	Gigabyte Nvidia RTX2060 6GB
Storage	2TB Samsung 860 EVO SSD//2TB WD Black HDD
Display(s)	Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900
Case	Dell Precision T3600 Chassis
Audio Device(s)	Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC
Power Supply	630w Dell T3600 PSU
Mouse	Logitech G700s/G502
Keyboard	Logitech K740
VR HMD	Linktr.ee/remixedcat // for my music ♡♡
Software	Linux Mint 20
Benchmark Scores	Network: Ubiquiti Unifi Cloud Gateway Ultra/Unifi Switch Ultra 60w/Unifi Switch 8 60w/UAP-AC-LR/LITE