Over the past few months there have been reports of issues with SanDisk portable SSDs and Western Digital released a firmware update in May that was meant to prevent the drives from "unexpectedly disconnect from a computer". However, it appears that this firmware update didn't solve the problem and Western Digital is now being taken to court over drives not just having disconnect issues, but also randomly failing. The court case is expected to become a class action suit, as the plaintiff claims that the issue of failing drives affect tens, if not hundreds of thousands of people in the USA.

The models included in the complaint includes the SanDisk Extreme Pro, Extreme Portable, Extreme Pro Portable and WD My Passport SSD. A further firmware update was released in July, which is said to have made the issues even worse, with data being lost on drives or being inaccessible to drive owners. In some cases the drives go into read only mode, but sometimes this means that the drives become inaccessible to the OS, which in turn also means dataloss to the user. Time will tell how this plays out, but it's not looking great for Western Digital, but it wouldn't be the first time a storage device maker has been taken to court over failing products.

For consumers who need to accelerate their productivity and protect their valuable content without compromising style, Western Digital Corp. today introduced the new WD brand My Passport SSD in capacities up to 2 TB. With a sleek, compact metal design and blazing fast speeds powered by NVMe technology, the new palm-sized drive allows home and business users to save, access and protect the content that matters.

"The new My Passport SSD delivers the speed, reliability and functionality consumers have come to expect from us," said Susan Park, vice president, Consumer Solutions, Western Digital. "It is a powerful and sophisticated solution for the everyday content creators, curators and hobbyists who need to move files quickly. The rounded corners, waving ridges and soft edges enhance the My Passport SSD's portability and make it easy to carry, yet also distinctly recognizable as a member within WD's award-winning My Passport product line-up."

At today's Consumer Electronics Show 2018 (CES 2018), Western Digital unveiled new and breakthrough consumer solutions that address today's personal content explosion, including voice-activated media streaming via popular Smart Home devices, the world's smallest 1TB USB flash drive and a portfolio of ultra-mobile, high-performance, wireless and high-capacity flash storage products. Sold under the SanDisk and WD brands, these offerings ensure that personal experiences and memories can thrive for years to come.

Smartphones, drones, action cameras and virtual reality (VR) goggles are capturing and creating rich content that users want to access and share with friends and followers alike. Innovations in multi-lens cameras, 8K video, 5G wireless, VR, augmented reality (AR) and video streaming are enabling more immersive experiences. As a result, consumers are looking for easier ways to capture, preserve, access and share their personal content as it becomes richer and more robust.

Western Digital Corporation, a global storage technology and solutions leader, today introduced its fastest WD brand portable drive yet, the My Passport SSD. Featuring blazing-fast speeds and award-winning design, the new My Passport SSD compliments the company's leading portfolio of My Passport palm-sized storage devices. Designed for content creators and tech enthusiasts, the new My Passport SSD combines exceptional speed and portability to manage massive files on the go.

"The WD brand is focused on delivering fresh, new personal storage devices that offer amazing performance in a beautiful, yet durable design," said Sven Rathjen, vice president of marketing, Client Solutions, Western Digital. "Our fastest portable drive yet, the My Passport SSD is a powerful solution for people who need to move content quickly and easily wherever life takes them."

Western Digital Corporation, a global storage technology and solutions leader, today introduced the WD Pro Series: My Passport Wireless Pro Wi-Fi mobile storage and My Cloud Pro Series network attached storage (NAS). Designed specifically for the creative community, the WD Pro Series enables seamless transfer of content between devices, with classic WD reliability and speed, regardless of whether users are on a remote shoot, in the studio or editing at home. The products use the My Cloud mobile app - the new version of the app will be launched with the My Passport Wireless Pro and My Cloud Pro Series and be compatible with the Adobe Creative Cloud. In addition, both the My Passport Wireless Pro and My Cloud Pro Series devices are also compatible with the Plex Media Server and My Cloud OS 3 software for easy editing, streaming and sharing of content.

"Portability, reliability, capacity, speed and interoperability are crucial for creative professionals, whose very livelihoods rely on the strength of the technology they use to store their life's work," said Sven Rathjen, vice president of marketing for content solutions at WD. "We created the WD Pro Series as a comprehensive, feature-rich storage solution designed to fit seamlessly into their workflow, regardless of where the work actually happens, so storage, transfer, back-up, editing and even streaming options are readily available."

WD, a Western Digital company, and world leader in storage solutions, today announced the new My Passport Cinema 4K Ultra HD (UHD) movie storage device, an easier and faster way to organize, store and enjoy high-definition digital movies and TV shows - including new releases in up to full 4K UHD resolution with high dynamic range (HDR) - on Samsung SUHD TVs and other VIDITY-enabled devices.

The new My Passport Cinema drive utilizes VIDITY technology to allow users to experience movies in crystal-clear, true 4K UHD picture and immersive audio. Users are able to enjoy 8.3 million pixels of stunning entertainment in minutes by simply plugging in the My Passport Cinema drive into a VIDITY-compatible UHD TV or device and purchasing preloaded1 movies from Twentieth Century Fox Home Entertainment. Once purchased on the My Passport Cinema drive, the movie can be accessed immediately online or offline on any VIDITY-enabled device such as Samsung's 2014 HU series 4K UHD TVs and 2015 JU and JS series 4K UHD and SUHD TVs. Users also can download additional titles via M-GO or other VIDITY retailers.

WD, a Western Digital company, and world leader in storage solutions, today introduced the new, redesigned My Passport Ultra portable hard drives and My Passport for Mac drives. With the My Passport line now in its 7th generation, the My Passport Ultra and My Passport for Mac portable hard drives are now available in capacities up to 3 TB and in four stylish colors - Classic Black, Brilliant White, Wild Berry and Noble Blue. WD is also introducing a new optional accessory - WD Grip Pack - a soft band, available in a variety of colors, which encircles the drive, offering consumers an easy way to personalize their My Passport drives.

"With more photos being taken than ever before, it's critical to have a high capacity, reliable external storage solution that you can carry everywhere," said Tony Tate, general manager and vice president of Content Storage Solutions at WD. "The latest generation My Passport drives deliver an easier automatic back-up experience, hardware-based encryption for security and higher capacities than ever before. Consumers can keep all their content in their pockets, while expressing their personal styles with the colors and WD Grip Pack."

WD, a Western Digital company, and world leader in storage solutions, today introduced the My Passport X portable hard drive for gamers. When connected to Xbox One or a PC, the sleek 2 TB My Passport X drive provides much-needed storage capacity for gamers to store up to 50 extra game titles, eliminating the need to delete previously purchased games from their Xbox One or PC hard drives and removing those "storage full" warning messages while allowing players to get back to their games. In addition to added storage, gamers can use My Passport X to take saved games to use on friends' systems2 without having to download.

"Game file sizes are expanding to 36 GB per game and upwards, and are projected to continue growing," said Tony Tate, vice president and general manager of WD's Content Solutions unit. "Console gamers are able to store on average only 10 games on the 365 GB out of 500 GB that is available on the onboard hard drive. The My Passport X portable drive delivers a fast and easy way to expand capacity and enables an expanded library of games on the go."

WD, a Western Digital company and a world leader in connected storage solutions, today unveiled My Passport Wireless, an easy to use Wi-Fi enabled storage drive that allows consumers to save, access and share stored content wirelessly with any smartphone, tablet, computer or other device. For the frequent business traveler to the family on a road trip or creative professional working in the field, the My Passport Wireless drive is a simple way to connect all computing and mobile devices to content without any wires or Internet connection. Additionally, when users need to transfer large amounts of data, the My Passport Wireless drive provides the option of using a high speed USB 3.0 connection.

"As we celebrate its 10th anniversary, the success of WD's My Passport line of portable hard drives is unprecedented," explains Jim Welsh, executive vice president, WD Content Solutions Business and worldwide sales. "Our new My Passport Wireless drive continues the evolution, resolving a common problem for today's mobile consumer; too many devices with limited storage and no way to offload their content and free up space on-the-go. Now, consumers will have one drive to easily store content from all their devices and enjoy that content anywhere they go."

To commemorate the 10th anniversary of its My Passport line of portable external hard drives, WD, a Western Digital company, is introducing a sleek new design for the world's most popular external hard drive lines. More than 60 million My Passport drives have been sold in the past 10 years, providing approximately 42,000 petabytes of content protection for consumers worldwide.

The My Passport Ultra - Metal Edition drive and My Passport Ultra - Anniversary Edition drive represent a decade of refinement for WD's enduring portable drive line. They feature elegant metal exteriors, up to 2 TB capacities in smaller enclosures, content protection, including backup, and cloud integration for anywhere access to personal content.

WD, a Western Digital company, and world leader in storage solutions for the connected life, today introduced My Passport Pro, the first portable, Thunderbolt-powered dual-drive solution, providing creative professionals and enthusiasts high performance and capacity in a truly mobile solution. For Mac systems, My Passport Pro has user-selectable RAID functionality to deliver needed performance for the most demanding applications in the field, without the need for power adapters or extra cables. My Passport Pro is available in 2 TB and 4 TB capacities.

"The only Thunderbolt dual-drive solution that's bus-powered, WD's My Passport Pro enhances the workflow of mobile creative professionals by providing fast transfers and data protection for the large amounts of digital content they generate outside the studio," said Jim Welsh, executive vice president of branded products and worldwide sales, WD. "From photographers, videographers and musicians to graphic designers and architects, people who depend on portable storage for their livelihood will find My Passport Pro defines a new level of performance, reliability and especially portability."

WD, a Western Digital company, and world leader in storage solutions for the connected life, today introduced My Passport AV-TV, a high-performance, compact media drive designed to simplify storage and playback of hundreds of hours of TV entertainment by connecting the My Passport AV-TV to TV's with a USB recording feature.

The My Passport AV-TV offers plug-and-play simplicity for easy integration and is available in 500 GB and 1 TB capacities. My Passport AV-TV is engineered for AV applications with high-speed error recovery and continuous streaming command support, providing accurate recording and smooth video playback of recorded content. Additionally, My Passport AV-TV uses less power and stays cool - even in a hot entertainment center full of electronic devices.

WD, a Western Digital company, today introduced the My Passport Air 1 TB, the only 1 TB portable hard drive for Mac users available in a stylishly thin all-aluminum enclosure. With 1 TB of storage capacity, customers will be able to take all their digital photos, music, video, on the go, and still have enough room to save all the new content they capture along the way. The ultra-slim design of My Passport Air complements the popular MacBook and MacBook Air form factors with an all-aluminium exterior to give enhanced protection to the drive and its contents. Seamless, out-of-the-box operation with Mac computers, including Time Machine, provides additional reassurance that valuable digital content is protected.

The My Passport Air portable hard drive allows users to password protect access to their drive and hardware encrypts its contents, providing powerful protection of personal material. In addition, its USB 3.0 interface dramatically increases read/write speeds to help users manage, share, and enjoy digital content at a pace that is commensurate with the schedules of today's mobile consumer.

WD, a Western Digital company, today announced the availability of its My Passport Slim line of portable hard drives, the first thin drives to offer up to 2 TB capacity, a metal enclosure, and 256-bit hardware-based encryption. The included WD SmartWare Pro data protection software allows users to back up their data to their My Passport Slim and keep an extra copy in their Dropbox account for peace-of-mind. The software also lets users back up their Dropbox account to the My Passport Slim. These features make the My Passport Slim an ideal choice for protecting, storing, and enjoying digital content on the go.

Available in 1 TB and 2 TB capacities, the My Passport Slim measures a scant 4.33 x 3.14 x 0.48-inches, giving mobile consumers an easy and convenient way to transport their favorite music, movies, photos and documents.

WD, a Western Digital company, today announced the availability of the My Passport Ultra line of portable hard drives, which combine additional layers of data protection with super-fast USB 3.0 connectivity, a slim, compact design and four color choices to offer mobile consumers the safest and easiest way to protect their digital content while traveling. Available in 500 GB, 1 TB and new 2 TB capacities, My Passport Ultra portable hard drives have built-in WD SmartWare Pro backup software with Dropbox integration, hardware encryption and password protection to safeguard against unauthorized drive access. A protective pouch is included with the My Passport Ultra to help shield it from the daily knocks encountered by today's mobile consumer.

WD, a Western Digital company, and a world leader in storage solutions for the connected life, today unveiled WD SmartWare Pro, an easy-to-use software tool that gives customers the power to back up their files to any USB external hard drive or the cloud using their personal Dropbox. Additionally, in the event that a file is deleted, lost, or a previous version of a file is needed, WD SmartWare Pro makes it easy to quickly restore and retrieve backed-up data.

WD SmartWare Pro is simple to set up with an intuitive installation interface that lets customers get up and running in just a few simple clicks. Once the software is setup and the drives are connected, WD SmartWare Pro visually presents customers' files and folders in a control center where they can manage multiple external hard drives and their Dropbox account. WD SmartWare Pro is compatible with WD products such as My Passport and WD Elements portable hard drives, as well as external USB drives from other manufacturers. Additionally, WD SmartWare Pro works seamlessly with WD network attached storage drives such as My Book Live.

WD, a Western Digital company, and a world leader in external storage and solutions for today's connected life, announced today comprehensive support for new storage features in Windows 8 and an app for the new Windows user interface that makes it easy to discover, enjoy and backup digital media and files.

The WD app for Windows 8 automatically discovers digital content on connected WD direct attached storage solutions and showcases those photos, videos and music on a live tile on the Start screen. Within the app, customers can easily find and enjoy their digital content as well as share their media via email and social media sites with the Share charm. Windows 8 automatically installs the WD app for certified WD products or it can be downloaded from the Windows Store.

WD, a subsidiary of Western Digital, and a world leader in external storage and solutions for today's connected life, today introduced My Passport Enterprise, one of the industry's first portable hard drives designed specifically for use with Microsoft Corp.'s Windows To Go, which enables corporate customers to provision a fully featured Windows 8 workspace on a bootable USB drive.

My Passport Enterprise includes 500 GB of storage space, while still maintaining a sleek and compact design for maximum portability. The capacity and portability allows users to easily carry all their data and settings so they can quickly boot and run their personalized Windows 8 system on any compatible PC in the office, at home or on the go. Additionally, setup is fast and easy with the WD Compass utility included with My Passport Enterprise.

WD, a subsidiary of Western Digital Corp., today introduced its newest version of My Passport line of portable hard drives for PC and Mac with the debut of My Passport Edge. The My Passport Edge and My Passport Edge for Mac feature 500 GB of storage and a USB 3.0 interface for fast read/write speeds to help consumers effectively manage, share and enjoy digital content everywhere they go. Its sleek, ultra-slim design makes transport easy and convenient while a variety of security features protects the drive's content from unauthorized access.

The My Passport Edge for Mac portable hard drive complements popular MacBook computers and MacBook Air computer designs with an all-aluminum exterior to protect the drive and its contents from everyday bumps. The My Passport Edge for Mac is also compatible with Apple Time Machine for added peace-of-mind and seamless operation out of the box with one's Mac computer.

WD, a subsidiary of Western Digital Corporation, today announced that it has added the USB 3.0 interface to its line of My Passport for Mac portable hard drives and increased capacity for Mac computer users up to an unmatched 2 TB. Popular among students and other Mac users who take their digital content everywhere, the My Passport for Mac with USB 3.0 allows users to quickly and conveniently take advantage of the faster transfer speeds USB 3.0 provides when connecting the drive to their MacBook computer or MacBook Air computer with that interface.

While continuing to provide a sleek and slim design, the My Passport drive also has been a favorite among consumers and professionals who have safety and security at the top of the list of requirements for portable drives, which is why the My Passport for Mac includes password protection and hardware encryption features to protect content from unauthorized use or access. The My Passport for Mac drive is also compatible out of the box with Apple Time Machine for easy backup to further protect valuable files.

Western Digital today introduced the first 2 TB capacity portable drive dedicated for Mac customers, My Passport Studio. This new standard in high storage capacity, along with Apple Time Machine compatibility for quick and easy automatic backup of Mac hard drives, allows Mac users to use one drive for the protection and transport of virtually all their digital content, everywhere they go.

The new My Passport Studio portable drive maintains its elegant and protective all-metal casing to complement the MacBook Pro or MacBook Air, providing the beautiful aesthetic that Mac users expect while increasing storage capacity to 2 TB, enough space for approximately 400,000 photos, 240 hours of video or 500,000 songs.

Western Digital today announced the next generation of its top-selling My Passport line of portable hard drives, offering consumers a fresh new enclosure design and the first-ever 2 TB capacity in a portable drive.

Now available in five popular colors: white, black, silver, blue, and red, with a range of capacities beginning from 500 GB, the new sleeker My Passport portable drives offer digital consumers an appealing array of storage options that reflect their personal style. Additionally, the new My Passport drives offer WD SmartWare automatic backup software and WD Security for password protection and hardware encryption.

Western Digital today introduced its newest generation of My Passport portable hard drives specifically designed for use with Mac computers and Apple Time Machine, featuring compact, elegant Mac-inspired designs with high capacity storage options and exceptional security for today's active lifestyles.

My Passport Studio boasts the all-metal design and performance needed for today's discerning Mac user, serving as an ideal companion for the on-the-go photographer, videographer, graphic artist, or creative professional that produces, shares and consumes massive amounts of digital content daily. Offering up to 1 TB capacity, the My Passport Studio also provides multiple connectivity options with two FireWire 800 ports and a USB 2.0 interface.

WD, the world's leader in external storage solutions, today introduced its new My Passport Essential portable hard drive (photo), My Passport Essential SE portable hard drive (photo), and My Book Essential external hard drive (photo). All three drive families come in a variety of capacities and offer lightning-fast USB 3.0 connectivity. Highest industry capacity is another key feature for the My Book Essential drive, which is now available in 3 TB capacity, in addition to 1 and 2 TB capacities. Equipped with WD SmartWare visual backup software for automatic, continuous backup, these drives provide users the extra space they need to store or back up all of their digital memories, such as high-resolution photos and videos, along with music and other critical files, all in one place.

The drives not only take advantage of the latest blazing-fast USB 3.0 technology, but are also fully compatible with USB 2.0 connections for those who have yet to upgrade their computers to USB 3.0. When connected to a SuperSpeed USB 3.0 port, consumers can transfer data at speeds up to 150 MB/s. At that rate, a two-hour HD video will transfer in as little as three minutes. The same two-hour video would take approximately 13 minutes to transfer on a USB 2.0 port.

WD, the world's leader in external storage solutions, today introduced its new 500 GB My Passport Essential limited edition designs portable hard drives, available exclusively at Best Buy and the WD Store. Consumers can choose from several unique designs that appeal to a wide variety of personal styles, ranging from outdoor enthusiasts to urban trendsetters.

Designed by students at California State University, Long Beach's Industrial Design program, the drives are available in the following styles: Boom Box, Black Hole, Cityscape, Fuchsia Leaf and Wave. The decorative patterns are especially geared for students who want to express their individual style while choosing a reliable, ultra-portable place to store their media and back up their valuable work.