Wednesday, July 26th 2023

Newegg's PC Builder ChatGPT Plugin Tested

Newegg released its PC Builder ChatGPT Plugin yesterday, and former TPU writer—Francisco Pires—decided to put it through the proverbial ringer. His hands-on adventures with AI-assisted PC build suggestions were documented in a Tom's Hardware article. Initial impressions are a mixed bag—he brings in a metaphor to describe his experience: "it was akin to entering Alice in Wonderland (the Tim Burton version): everything's interesting and somewhat faithful, but laid out in just the wrong way." The beta version (released back in March) proved to be a confusing mess, according to Avram Piltch, Editor-in-Chief at Tom's Hardware.

Pires proposed that the tool is decent enough for fledgling PC build novices to utilize, but the chatbot was found to overvalue certain components: "the typical price for the Radeon RX 6700 XT hovers around the $330-$370 range so the $558.99 MSI card the bot recommends is overpriced by more than $230!" The assistant also struggled to keep a suggested system build within a specified $1000 budget, the total was stretched to $1123.09. He also discovered some quirks related to the assistant's (apparently) incomplete GPU model database: "why did ChatGPT suggest a GeForce RTX 4060 for the build, if its knowledge cut-off is set at September 2021?" The plugin seems to have scraped information about newer products from Newegg's store, but the bot's full text answer (see the attached screenshot) provides a comparison between older generations.

He concludes that: "Newegg's ChatGPT plugin is a nice technical achievement, but it's not helpful enough right now to replace advice from expert humans or save you the trouble of doing your own research. Perhaps a future version will give better quality results, but as long as the advice is coming from a single retailer, you'll have to be wary of bias in favor of inventory that the vendor wants to move." The Tom's Hardware best PC builds guide gets a shout out earlier on in the article—perhaps their readers are best advised to head over there, since Newegg's ChatGPT Plugin is in need of further optimizations.
Sources: Tom's Hardware, Newegg Knowledge Base, Business Wire
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5 Comments on Newegg's PC Builder ChatGPT Plugin Tested

#1
natr0n
If chatbot tells you to get an underpowered psu its probably evil.
Posted on Reply
#2
Assimilator
natr0nIf chatbot tells you to get an underpowered psu its probably evil.
No, it's just rubbish, as are all these LLMs. If they give you correct answers it's basically by accident, you might as well ask your navel, or dog. At least the latter won't make up s**t that looks correct.
Posted on Reply
#3
AnarchoPrimitiv
I feel like this would just be used by Newegg to push certain products that are best for their profit margin as opposed to what's the best value for the consumer....in fact, I'd go so far as to say that if they didn't have it prioritize profit, they'd arguable be making a poor business decision.
Posted on Reply
#4
R-T-B
AssimilatorNo, it's just rubbish, as are all these LLMs. If they give you correct answers it's basically by accident, you might as well ask your navel, or dog. At least the latter won't make up s**t that looks correct.
I mean it's basically about the sources. But at that point, why not just curate your own with better results?
Posted on Reply
#5
Assimilator
R-T-BI mean it's basically about the sources. But at that point, why not just curate your own with better results?
I already do that. But then, I'm not an idiot like the people who don't understand the difference between LLMs and AI.
Posted on Reply
May 16th, 2024 10:35 EDT change timezone

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