MattMilne94
New Member
- Joined
- Nov 20, 2012
- Messages
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double checking its not the ram - managed to crash with 1 stick in - so I am gonna try the other
System Name | PC |
---|---|
Processor | i5 2500k |
Motherboard | P8Z68-V PRO/GEN3 |
Cooling | Fans |
Memory | DDR3-1600 (8GB) |
Video Card(s) | Sapphire Nitro+ RX 580 |
Storage | HD103SJ |
Display(s) | XG2402 |
Case | Xigmatek Midgard II |
Power Supply | PC Power & Cooling Silencer 750W |
I went to the Newegg link for that card and the number of reviews with people having profound issues is higher than should be. If it turns out to be the graphics card, I'd try and get a different model under warranty. Always be as pleasant as you can be (sometimes it's good to be a brown-noser ) and if you get hassled about it, I'd direct them to that page and tell them to look at the reviews.
Companies know when they have a problem like this, they just don't resort to restoring the consumer as a first choice because it's going to cost them. That'll be a lot of cards in the bin.
System Name | Gwafwar |
---|---|
Processor | Ryzen 5 3600 |
Motherboard | Msi MPG X570 Gaming Plus |
Memory | 16Gb Adata Spectrix 3600 Cl18 |
Video Card(s) | Palit GTX970 SLI |
Storage | Adata 512Gb SX8200 pro |
Display(s) | 3x 27" 1080p Lg's |
Case | Coolermaster 690 II pure black |
Audio Device(s) | onboard |
Power Supply | Coolermaster 750W Masterwatt |
Mouse | Saitek X65-f HOTAS |
Software | Win10 Pro |
System Name | PC |
---|---|
Processor | i5 2500k |
Motherboard | P8Z68-V PRO/GEN3 |
Cooling | Fans |
Memory | DDR3-1600 (8GB) |
Video Card(s) | Sapphire Nitro+ RX 580 |
Storage | HD103SJ |
Display(s) | XG2402 |
Case | Xigmatek Midgard II |
Power Supply | PC Power & Cooling Silencer 750W |
Scan won't give a refund but they should give you an RMA if your in your warranty period. Failing that contact the manufacturer directly and explain that scan have refused to even offer an RMA. In order to get an RMA in progress you will have to know what device is causing the problem.
If you suspect the graphics card then try an RMA on that but it might not fix the issue.
Another option is to find someone local to where you like that does a lot of pc hardware repairs, and have them rebuild it for you. It might be something small that you have missed on construction. They should also have a rig that they can test your hardware in.
Correct me if I'm wrong, but don't consumers in the UK have much greater protection than those in the US? I would think that if you keep a level head you shouldn't have a hard time to get a working product. Sending an angry e-mail isn't going to help your situation. Scan, like any retailer, wants to keep the money you handed them, but I don't see why they wouldn't be able to change you over to a graphics card that's giving a large number of people problems. If even if they have to lose a bit of money, that's better than losing all of it.