Monday, April 1st 2019

Corsair Recalls Some H100i RGB Platinum SE Coolers Over Faulty Plumbing

Corsair issued a product recall notice to customers and retailers to return their Hydro Series H100i RGB Platinum SE all-in-one liquid closed-loop liquid CPU coolers, because the coolers aren't all that "closed loop." Corsair reports that coolers belonging to a particular manufacturing lot show signs of faulty seals of the tubing, which causes the coolant to leak between the tubes and sleeves. "We discovered that less than 1% of Hydro Series H100i RGB PLATINUM SE coolers sold to date are leaking small amounts of coolant into the hose sleeving. These leaks are easy to spot, as the sleeving is white, and coolant is bright green," the notice reads. To spot if your cooler is one from the bad lot, pay attention to its 12-digit serial number. Digits 5 thru 8 denote the manufacturing lot, and if it happens to read "1852," it belongs to the bad lot. Corsair invites customers with these faulty coolers to claim free replacements, including shipping.
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19 Comments on Corsair Recalls Some H100i RGB Platinum SE Coolers Over Faulty Plumbing

#1
metalfiber
I never had liked the idea of water cooling in the presence of electricity. Coolant will leak sooner or later. One can only hope it will not leak till the end of the life cycle and upgrade with all new hardware.
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#3
SLA1N
I still have a Corsair unit in service from at least 7 years ago without issue.

But I agree water and electronics do not mix.
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#4
Fx
metalfiber, post: 4023097, member: 174420"
I never had liked the idea of water cooling in the presence of electricity. Coolant will leak sooner or later. One can only hope it will not leak till the end of the life cycle and upgrade with all new hardware.
I had the same conlcusion. In addition to realizing that after the idea of water cooling-fun, it really wasn't doing anything that air cooling couldn't do for me in my use case. After using 2 Corsair AIO's with zero issues, I went back to air and completely glad I did.
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#5
xkm1948
I am very tempted to switch out my D15 to a Corsair 115i
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#7
bonehead123
SLA1N, post: 4023112, member: 65334"
I still have a Corsair unit in service from at least 7 years ago without issue.
Same here but I inspect it thoroughly every month when I check my filters and do other maintenance ....
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#8
GDotHello
APRIL FOOLS! Good one Corsair! Ha!
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#9
xkm1948
GDotHello, post: 4023164, member: 186665"
APRIL FOOLS! Good one Corsair! Ha!
Wait wut???
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#10
EarthDog
GDotHello, post: 4023164, member: 186665"
APRIL FOOLS! Good one Corsair! Ha!
LOL, if it is an April fools joke, it started on 3/25... The news article is not correct (unless they just received an announcement today). See my link above (and perhaps maybe they will correct it).
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#11
tigger
I'm the only one
Note, less than 1%
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#12
HisDivineOrder
And this is why I'd prefer a giant Noctua cooler. Leaks just aren't possible and the cooling is the same or better. In reality, liquid cooling makes sense for those more concerned with the LOOKS of their system...

...or who for some reason want a smaller system. Everyone else should save themselves the hassle of springing a leak or a failed pump and stick with good old reliable air cooling.
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#13
Crustybeaver
HisDivineOrder, post: 4023192, member: 136874"
In reality, liquid cooling makes sense for those more concerned with the LOOKS of their system..
Or more importantly, for people who prefer better temps.
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#14
EarthDog
Crustybeaver, post: 4023213, member: 175410"
Or more importantly, for people who prefer better temps.
You can find a few that are better, surely... one thing that many seem to miss here is that they can be a more quiet than air cooling solutions.
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#15
Steevo
I love my water loop, low mantinance, leak free, quiet, and temps 20F above ambient under full load. Direct air coolers cannot do that, no heavy heatsinks mounted warping anything, even if the fans or pump fail at idle it won't overheat.
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#16
bogami
I am really interested in whether Corsair will also recover damage due to the leakage of fluid that damage the circuit and not to mention the cleaning time and the way the files were left , blank or not , that both the postage and other costs incurred are not mentioned .Youcan buy buy a first-rate colleng kit for such sum! To do this to someone who has difficult to save and managed a good PC ,then smashed it all with that Faulty pluming.
I can not be surprised by the Armok! Outbursts ! (today it is called terrorism , but I'm asking who the terrorist is here ....):slap:
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#17
Tsukiyomi91
seeing/hearing leakage is super rare in today's generation of water-cooling systems. There's no such thing as perfection. Still, this doesn't stop me from pursuing super low temps while ensuring I don't risk a bent CPU socket or RAM height compatibility problems when using AIOs or custom loop systems.
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#18
Dave65
This is good news, a company who stands behind faulty equipment. I for one have had zero problems with any of them so far and have had quite a few.
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#19
HTC
Dave65, post: 4023343, member: 82235"
This is good news, a company who stands behind faulty equipment. I for one have had zero problems with any of them so far and have had quite a few.
Unlike a certain other company ...

They do replace the affected units but they force users to pay for return shipping for a product that turns out to be defective in it's conception in the 1st place.
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