Wednesday, September 1st 2021

EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards

When Amazon Studios released the closed beta for their upcoming New World MMO users begun to report that the game was causing catastrophic failure of their RTX 3090 graphics cards. This issue appears to have disproportionately affected EVGA cards with initial analysis indicating that the cause could have been with the fan controller malfunctioning evident by the bad readings received from third-party monitoring tools. This behavior was determined to not be the cause of card failures with monitoring working correctly when using the EVGA Precision X1 software. EVGA found that the fan controller issue was related to noise on the communication bus which their software could filter out and have released a micro-controller update that fixes monitoring with third-party tools.

The cause of the dead cards has now been determined by EVGA to be the result of a rare soldering issue limited to a small batch of cards. EVGA performed X-ray analysis on a selection of broken cards returned to them and found that the soldering around the MOSFET circuits had "poor workmanship". EVGA also confirmed that this issue was only present on early production runs in 2020 and affects less than 1 percent of all the RTX 3090 cards manufactured by the company. Amazon Game Studios have also added a frame limiter to New World that will ensure this issue won't appear in new versions of the game.
EVGAAll of the cards were earlier production run cards manufactured in 2020. Under an X-ray analysis, they appear to have "poor workmanship" on soldering around the card's MOSFET circuits that powered the impacted cards.
Source: PC World
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59 Comments on EVGA Reveals that Bad Soldering Was the Culprit behind Bricked RTX 3090 Cards

#51
eidairaman1
The Exiled Airman
TurmaniaThe thing that bothers me is they way evga gets special treatment as a company from famous review sites. They refused to name the company and made it sound like every other company had the problem but it was only one, and they knew it. Yet, they manipulated their position.
They are paying those reviewers off
Chrispy_Gaming is not the only use case for a GPU, and regardless of what the load is, Furmark still doesn't exceed the rated TDP specified by the board manufacturer and what's set on the power limit slider.


Uh, EVGA have identified the problem and declared, unambiguously that it IS a soldering quality problem.

Different types of load stress different parts of the GPU; Inductor whine, for example, is a very audible sign of mechanical stress on soldered inductors and that behaviour is common in menus and other high-framerate, low-load scenarios where the GPU is mostly idle. It has crashed/damaged cards before and it will crash/damage cards in the future unless designs accommodate this rather common scenario.

The card design and soldering quality have to meet all possible load scenarios, not just gaming and furmark.
Mining is not graphics acceleration.
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#52
Unregistered
Solid State Soul ( SSS )I dont believe them, EVGA RTX 3090 cards have been around long before New World came, and were stressed to the max by users playing a verity of games, its something about the New World game engine the triggers something in the card bios, creating problems.

If it was a soldering quality, then we would have heard that from many reviews and users who stress tested the cards using stress softwares like Furmark
EVGA 3090's have been dying way before NW was even a thing, since launch, the problem is no one talks about it. But on EVGA forums you can hear about people that have been RMA'ing the cards for months now.

This is what is shitty about this all situation, all the media is covering up this thing, no one talks about it. If it were Gigabyte or MSI we wouldn't hear the end of it.
#53
Chrispy_
eidairaman1Mining is not graphics acceleration.
Well obviously. How is that relevant?
Posted on Reply
#54
R-T-B
eidairaman1Mining is not graphics acceleration.
And graphics acceleration is not all a gpu does anymore, even when just gaming.
Posted on Reply
#55
HeavyHemi
laszlosince the industry has changed the solder to lead-free problems just increased especially at bga contacts of laptop gpu's...

the new lead-free solder doesn't handle so well the thermal expansion and contraction and have more internal flaws in the structure
New? You're 20 years behind the times.
Posted on Reply
#56
RJARRRPCGP
FGS, lead-free soldering was the norm, since the socket 775 era! And there are parts still soldering along! A lot of socket 1366 motherboards are trucking along!
Posted on Reply
#57
chrcoluk
The AIB build issues are the worst in Ampere I have known for a long time, remember we also now have gimped drivers (old adaptive clock scheduler removed) because of components used that couldn't handle rapid load increases.
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#58
Vayra86
Bomby569EVGA 3090's have been dying way before NW was even a thing, since launch, the problem is no one talks about it. But on EVGA forums you can hear about people that have been RMA'ing the cards for months now.

This is what is shitty about this all situation, all the media is covering up this thing, no one talks about it. If it were Gigabyte or MSI we wouldn't hear the end of it.
Of course, there is a reason EVGA has that fantastic warranty policy. They know they need it to keep customers' faith after the umpteenth shit cooler.

That, and there is a special type of EVGA customer called 'Elites' that are very elite at sending cards back and forth :) They paid the premium beforehand, EVGA's fine with it. So on EVGA forums, the problems look like they always exist, even if majority of cards are OK.
chrcolukThe AIB build issues are the worst in Ampere I have known for a long time, remember we also now have gimped drivers (old adaptive clock scheduler removed) because of components used that couldn't handle rapid load increases.
That was the first writing on the wall after we learned we got Samsung 8nm alongside abysmal memory capacity. Not. With. A. Ten. Foot. Pole.
Posted on Reply
#59
Unregistered
Vayra86They paid the premium beforehand,
They continue paying after, the horror stories of having to pay shipping for 2,3 or more RMA's (in the US they have to pay the shipping)
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