Windows Vista Tech Support

Oliver_FF · Sep 15, 2007

Random Murderer said:
I need some help getting Vista Ultimate x86 running right on my friend's computer.
AMD Athlon 64 3000+ socket 754, 2 GB DDR400, MSI K8MM-ILSR, ATi x1650 PRO 512MB AGP.
Vista runs fine - until you install ANY ATi drivers... we started with the 7.9's, gave a bsod with a "ATIKMDAG.SYS" error. 7.8's gave the same thing. Read a couple of posts on other forums and thy said that the 7.2's wouldn't do this, so I installed the 7.2's. No ATIKMDAG.SYS bsod, this time I get a "IRQL_NOT_LESS_OR_EQUAL" bsod.
Any ideas?

Are you installing the correct Vista 32bit drivers from AMD's website, and are you removing the old versions of the drivers before you update?

Have you tried rolling back to the drivers that came with Vista?

Oliver_FF · Sep 15, 2007

firedomain said:
sorry to add to the chaos that is this thread. but i have something thats really bugging me & i cant find anything to stop it.
i am running voice recognition & while i play music VR is detecting sound. even when i have my mic unpluged.
so y is there audio signal going through the mic in windows when i have no mic connected!!!
im using headphones so nothings piking up the noise!
i dont understand y its having audio signal go through the mic (if i go into control panel, sound, mic. its showing a mic with sound being detected!

plz help, with this problem i am unable to use VR with music, or while talkin 2 friends or i am also unable to chat online & listen 2 music at the same time coz the sounds will go 2 my friends comp 2!

any help would b greatly appreciated.
Thanx guys.

Try upgrading your Audio drivers - go to the control panel, Windows Update, on the left click "Check for Updates" and wait a while. When it's done, click the little "View Available Updates". If it finds some new audio drivers you should get them.

Firedomain · Sep 15, 2007

na, there all up to date

Random Murderer · Sep 15, 2007

Oliver_FF said:
Are you installing the correct Vista 32bit drivers from AMD's website, and are you removing the old versions of the drivers before you update?

Have you tried rolling back to the drivers that came with Vista?

yes, in between installing any drivers i made sure to use driver cleaner and then manually go in and remove any remaining ati software while in safe mode.
i have tried the vista 32bit 7.9's, 7.8's, 7.1's, and 7.2's off of amd's website, i have also tried the drivers that came with the graphics card and the drivers vista recommends (the ones in windows update).

Random Murderer · Sep 16, 2007

Wile E · Sep 16, 2007

I dunno Random, I'm stumped. Maybe it's just a bad OS install?

Oliver_FF · Sep 16, 2007

firedomain said:
na, there all up to date

Ok, i'll admit it's rather wierd...

Back in the day, when I used to play around with Anarchy Online and Ventrilo (basically like teamspeak) I found the best way to get music and voice working well together was to have a separate £10 sound card:
1. play music/audio through your main audio device (probably onboard).
2. mute the mic input of the onboard.
3. plug the mic into the cheap-ass sound card.
4. mute the output of the cheap-ass sound card.
5. choose the cheap-ass card as your audio input device with ts.

The best part about that setup is that you'll never ever ever get any form of feedback :toast:

Oh yeah, it will also solve your wierd problem. Hell, if you wanted to spend a little more than £10 you could even get a card with superior audio quality than your onboard!

Oliver_FF · Sep 16, 2007

Random Murderer said:
yes, in between installing any drivers i made sure to use driver cleaner and then manually go in and remove any remaining ati software while in safe mode.
i have tried the vista 32bit 7.9's, 7.8's, 7.1's, and 7.2's off of amd's website, i have also tried the drivers that came with the graphics card and the drivers vista recommends (the ones in windows update).

What about the WDM ones, the poor pathetic ones that comes with vista out of the box before any upgrades of any sort? Just want to make sure it's not a hardware issue giving some of these bluescreens. Is it stable enough to run a stress test with ATiTool?

Random Murderer · Sep 17, 2007

Oliver_FF said:
What about the WDM ones, the poor pathetic ones that comes with vista out of the box before any upgrades of any sort? Just want to make sure it's not a hardware issue giving some of these bluescreens. Is it stable enough to run a stress test with ATiTool?

wdm's have been tried as well.
the damn thing is stable as hell until you put any form of ati software on it, but of course you need the drivers or 3d apps won't run right...
i appreciate all the help so far, but i need this problem solved asap; the poor kid is gonna go buy a new hdd and a copy of xp if we can't get this resolved soon...

Random Murderer · Sep 17, 2007

Firedomain · Sep 17, 2007

Oliver_FF said:
Ok, i'll admit it's rather wierd...

Back in the day, when I used to play around with Anarchy Online and Ventrilo (basically like teamspeak) I found the best way to get music and voice working well together was to have a separate £10 sound card:
1. play music/audio through your main audio device (probably onboard).
2. mute the mic input of the onboard.
3. plug the mic into the cheap-ass sound card.
4. mute the output of the cheap-ass sound card.
5. choose the cheap-ass card as your audio input device with ts.

The best part about that setup is that you'll never ever ever get any form of feedback

Oh yeah, it will also solve your wierd problem. Hell, if you wanted to spend a little more than £10 you could even get a card with superior audio quality than your onboard!

i was thinking about it. was looking at getting a Razor Baracudda.
but not at the moment.

my onboard works awesome (shockingly)
(check sys specs 2 see mobo)

its detecting the music, coz when i stop the music it detects nothing... so i dont know.....
maybe there's a setting somewhere im missing... or its fu**ed... 1 or the other! lol

Thanx 4 the reps anyway ppl.

am upgrading to vista X64 soon (within the week)... who knows, could possibly fix the prob (would be strange if it did, but i wouldn't complain!)

Oliver_FF · Sep 17, 2007

Random Murderer said:
wdm's have been tried as well.
the damn thing is stable as hell until you put any form of ati software on it, but of course you need the drivers or 3d apps won't run right...
i appreciate all the help so far, but i need this problem solved asap; the poor kid is gonna go buy a new hdd and a copy of xp if we can't get this resolved soon...

Have you looked in your error logs for anything suspicious, or any more info?

Random Murderer · Sep 17, 2007

Oliver_FF said:
Have you looked in your error logs for anything suspicious, or any more info?

how do i get to those logs?

Oliver_FF · Sep 17, 2007

Go to the control panel, go to Administrative Tools, then Event Viewer. UAC will jump in asking for permission to continue, grant it.

Let it load - in the middle of the window you'll get a list of all the logged events... Critical, Error, Warning, Information, Audit Success and Audit Failure.

Don't get worried at how many errors/warnings you've got - every little thing seems to get listed in Vista - i've recorded 60,000 errors in the 3 months i've been on Vista!

Just look around for anything logged around the time you get the crashes... or if your feeling daring, crash it, reboot and look at the latest logs.

Random Murderer · Sep 17, 2007

Oliver_FF said:
Go to the control panel, go to Administrative Tools, then Event Viewer. UAC will jump in asking for permission to continue, grant it.

Let it load - in the middle of the window you'll get a list of all the logged events... Critical, Error, Warning, Information, Audit Success and Audit Failure.

Don't get worried at how many errors/warnings you've got - every little thing seems to get listed in Vista - i've recorded 60,000 errors in the 3 months i've been on Vista!

Just look around for anything logged around the time you get the crashes... or if your feeling daring, crash it, reboot and look at the latest logs.

ok, i looked, nothing from the last crash that i didn't know. but i did find something interesting on google. apparently people are fixing this error by forcing their fan speeds to 100% either through atitool or by hardwiring it to a molex. i'll speak to him and see if he would like to take this route.

Random Murderer · Sep 18, 2007

Random Murderer said:
ok, i looked, nothing from the last crash that i didn't know. but i did find something interesting on google. apparently people are fixing this error by forcing their fan speeds to 100% either through atitool or by hardwiring it to a molex. i'll speak to him and see if he would like to take this route.

well, the hardmod didn't fix the problem, but the card runs cooler now

Random Murderer · Sep 18, 2007

Random Murderer · Sep 18, 2007

Wile E · Sep 18, 2007

Random Murderer said:
bump

Seriously, at this point, the only thing I can think of is to do a clean install. Vista for me just seems to be more prone to getting a bad install. I've had it happen to me before. Some things just wouldn't work right on a fresh install, but when I redid it, everything was fine. If that doesn't solve it, then I don't know what to say, go to XP and hope the Alky project comes thru?

Random Murderer · Sep 19, 2007

Wile E said:
Seriously, at this point, the only thing I can think of is to do a clean install. Vista for me just seems to be more prone to getting a bad install. I've had it happen to me before. Some things just wouldn't work right on a fresh install, but when I redid it, everything was fine. If that doesn't solve it, then I don't know what to say, go to XP and hope the Alky project comes thru?

reinstallation didn't work...

Random Murderer · Sep 19, 2007

Random Murderer said:
reinstallation didn't work...

screw it.
i give up.
vista has been wiped from his drive and xp pro has been installed... :rockout:

ADV4NCED · Oct 10, 2007

Have a HUGE problem, who can solve it?

Guys let me just say I have exhausted my resources on finding out WTF is causing the problems I'm having. Microsoft nor Nvidia can help on this one.

My system:
Q6600 @ stock
Asus P5N32-E Sli (Latest Bios 1205)
BFG 8800GTX OC 600/900 (Factory overclocked)
G Skill DDR2 800 2gb running dual channel (stock speeds)
Seagate 250gb SATA 7200.10 (My main harddrive which all OS's are installed on)
Maxtor 80gb Sata
AeroCool Zerodba 620w psu
Vista Ultimate x64 as well as tried Vista Ultimate x86

My problem:

I get NUMEROUS blue screens of death whenever I play any game. I get crashes with errors like PAGED_ERROR_IN_NONPAGED_AREA aswell as the infamous nvldkkm.sys crash. Tons of others, but not enough time to read/see what file is causing it. The last crash I had about 30 mins ago, was NTFS.sys or similar to that.

I've tried Vista Ult. 32 bit, 4 different installations (3 of them complete format to Vista and the other dual-boot XP 32bit & Vista). Right now I decided to see if Vista Ulti. 64 bit would solve my problem but it hasn't.

I have the latest drivers for my GFX [forceware 163.75(regardless of WHQL drivers, the problem still occurs)] and the latest for my motherboard (nforce 15.08).

Each time I go back to XP, I rid myself of these problems except for the last time (3 days ago) which I believe was due to my harddrive having bad sectors which scan disk fixed and never saw a bsod on XP again....trust me to try vista again

Now I've swapped out the PSU, RAM, CPU and GFX to see if anything changed. NOTHING HAS CHANGED!

I also have updated Vista to the latest updates available. All I can think now is that my Motherboard has something against Vista - which it SHOULDN'T as it IS a Vista certified mobo.

Can anyone out there help me? I've searched all over the net with tons of people complaining about the same thing with NO FIXES to the problem. And if there is a fix, it fix the problem for everyone or permenently.

ADV4NCED · Oct 10, 2007

ADV4NCED said:
Guys let me just say I have exhausted my resources on finding out WTF is causing the problems I'm having. Microsoft nor Nvidia can help on this one.

My system:
Q6600 @ stock
Asus P5N32-E Sli (Latest Bios 1205)
BFG 8800GTX OC 600/900 (Factory overclocked)
G Skill DDR2 800 2gb running dual channel (stock speeds)
Seagate 250gb SATA 7200.10 (My main harddrive which all OS's are installed on)
Maxtor 80gb Sata
AeroCool Zerodba 620w psu
Vista Ultimate x64 as well as tried Vista Ultimate x86

My problem:

I get NUMEROUS blue screens of death whenever I play any game. I get crashes with errors like PAGED_ERROR_IN_NONPAGED_AREA aswell as the infamous nvldkkm.sys crash. Tons of others, but not enough time to read/see what file is causing it. The last crash I had about 30 mins ago, was NTFS.sys or similar to that.

I've tried Vista Ult. 32 bit, 4 different installations (3 of them complete format to Vista and the other dual-boot XP 32bit & Vista). Right now I decided to see if Vista Ulti. 64 bit would solve my problem but it hasn't.

I have the latest drivers for my GFX [forceware 163.75(regardless of WHQL drivers, the problem still occurs)] and the latest for my motherboard (nforce 15.08).

Each time I go back to XP, I rid myself of these problems except for the last time (3 days ago) which I believe was due to my harddrive having bad sectors which scan disk fixed and never saw a bsod on XP again....trust me to try vista again

Now I've swapped out the PSU, RAM, CPU and GFX to see if anything changed. NOTHING HAS CHANGED!

I also have updated Vista to the latest updates available. All I can think now is that my Motherboard has something against Vista - which it SHOULDN'T as it IS a Vista certified mobo.

Can anyone out there help me? I've searched all over the net with tons of people complaining about the same thing with NO FIXES to the problem. And if there is a fix, it fix the problem for everyone or permenently.

The latest blue screen (5 mins ago), some info about the error that Vista showed upon bootup:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 7177

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80001ECC61F
BCP3: 0000000000000000
BCP4: 0000000000003FE9
OS Version: 6_0_6000
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\Mini101007-01.dmp
C:\Users\Durban Poison\AppData\Local\Temp\WER-27783-0.sysdata.xml
C:\Users\Durban Poison\AppData\Local\Temp\WER80B3.tmp.version.txt

Wile E · Oct 11, 2007

About your hard drive and bad sectors. BACK UP NOW!! Suddenly appearing bad sectors is usually an early warning sign for HD failure.

Now, hopefully on to the problems. Have you installed the newest Direct X?

And what games is this happening on?

Firedomain · Oct 11, 2007

my 1st guess woulda been a dodgy hard drive 2!
the only reason i question that is coz xp ran fine.

but i stil recon its the hdd

(& just for the record elfen lied rules..

)

Processor	Intel q9400 @ stock
Motherboard	Lanparty P45-T2RS
Cooling	Zalman CNPS-9500
Memory	8GB OCZ PC2-6400
Video Card(s)	BFG Nvidia GTX285 OC
Storage	1TB, 500GB, 500GB
Display(s)	20" Samsung T200HD
Case	Antec Mini P180
Audio Device(s)	Sound Blaster X-Fi Elite Pro
Power Supply	700w Hiper
Software	Ubuntu x64 virtualising Vista

Processor	Intel q9400 @ stock
Motherboard	Lanparty P45-T2RS
Cooling	Zalman CNPS-9500
Memory	8GB OCZ PC2-6400
Video Card(s)	BFG Nvidia GTX285 OC
Storage	1TB, 500GB, 500GB
Display(s)	20" Samsung T200HD
Case	Antec Mini P180
Audio Device(s)	Sound Blaster X-Fi Elite Pro
Power Supply	700w Hiper
Software	Ubuntu x64 virtualising Vista

System Name	Blaq Mamba
Processor	Intel i7 950 @4Ghz Swiftech Water Cooled
Motherboard	ASUS ROG Rampage III Formula
Cooling	All are 12cm LED fans: 2x front, 1x side, 1x back, 2x inside top under CPU radiator, 2x 14cm Top.
Memory	12GB DDR3 1600 3x4GB DIMMs
Video Card(s)	2x MSI HD 6950 2GB flashed to 6970 2GB... Damn fast :p direct exhaust.
Storage	2x GSkill Phoenix Pro 120GB SSDs' in RAID 0 (500MB/s read/write). 3x 2TB WD Green in RAID 5
Display(s)	52" Sony Bravia LCD 200hz motionflow
Case	NZXT Tempest Evo
Audio Device(s)	6950/6970
Power Supply	1200w Thermaltake Toughpower
Software	Windows 7 Ultimate x64
Benchmark Scores	7.7 in Windows Experience Index.... CPU holding me back...

System Name	TOO MUCH RADIATOR! \| The TV Box a.k.a. The Shoebox
Processor	Core i7 4930K @ 4.5GHz \| Core i5 6600K @ 4.5GHz
Motherboard	Asus X79 Rampage IV Extreme \| Asus Z170i Pro Gaming
Cooling	Custom water on CPU and GPU, dual 360mm radiators \| Corsair H80i
Memory	4x 8GB G.Skill TridentX DDR3-1600 \| 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s)	Sapphire AMD R9 295x2 \| PowerColor AMD HD7970
Storage	Samsung SSD 830 256GB, various others \| 2x 1TB Seagate Barracudas in RAID1
Display(s)	Dell U2713HM 2560x1440 IPS \| Panasonic TC-L32E5 1080p IPS TV
Case	Thermaltake Suppressor F51 (stripped down to hold two radiators) \| Cooler Master Elite 130
Audio Device(s)	RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 \| HDMI sound device on 7970
Power Supply	LEPA G1600-MA 1600W \| Corsair CX750M 750W
Software	Win 10 64
Benchmark Scores	over 9000 BungholioMarks, "Bitchin' Fast"

System Name	TOO MUCH RADIATOR! \| The TV Box a.k.a. The Shoebox
Processor	Core i7 4930K @ 4.5GHz \| Core i5 6600K @ 4.5GHz
Motherboard	Asus X79 Rampage IV Extreme \| Asus Z170i Pro Gaming
Cooling	Custom water on CPU and GPU, dual 360mm radiators \| Corsair H80i
Memory	4x 8GB G.Skill TridentX DDR3-1600 \| 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s)	Sapphire AMD R9 295x2 \| PowerColor AMD HD7970
Storage	Samsung SSD 830 256GB, various others \| 2x 1TB Seagate Barracudas in RAID1
Display(s)	Dell U2713HM 2560x1440 IPS \| Panasonic TC-L32E5 1080p IPS TV
Case	Thermaltake Suppressor F51 (stripped down to hold two radiators) \| Cooler Master Elite 130
Audio Device(s)	RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 \| HDMI sound device on 7970
Power Supply	LEPA G1600-MA 1600W \| Corsair CX750M 750W
Software	Win 10 64
Benchmark Scores	over 9000 BungholioMarks, "Bitchin' Fast"

System Name	The ClusterF**k
Processor	980X @ 4Ghz
Motherboard	Gigabyte GA-EX58-UD5 BIOS F12
Cooling	MCR-320, DDC-1 pump w/Bitspower res top (1/2" fittings), Koolance CPU-360
Memory	3x2GB Mushkin Redlines 1600Mhz 6-8-6-24 1T
Video Card(s)	Evga GTX 580
Storage	Corsair Neutron GTX 240GB, 2xSeagate 320GB RAID0; 2xSeagate 3TB; 2xSamsung 2TB; Samsung 1.5TB
Display(s)	HP LP2475w 24" 1920x1200 IPS
Case	Technofront Bench Station
Audio Device(s)	Auzentech X-Fi Forte into Onkyo SR606 and Polk TSi200's + RM6750
Power Supply	ENERMAX Galaxy EVO EGX1250EWT 1250W
Software	Win7 Ultimate N x64, OSX 10.8.4

Windows Vista Tech Support

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