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Anno 2070's Draconian DRM: Guru3D's Graphics Card Review Killed Off

qubit

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#1
Anno 2070's Draconian DRM: Guru3D's Graphics Card Review Killed Off (UPDATED)

Hilbert Hagedoorn of well-known PC tech review site guru3d.com recently bought a copy of Ubisoft's Anno 2070 and wanted to use it in one of his graphics card reviews. However, he became badly unstuck. This game comes on the Steam platform and the store page states: "3rd-party DRM: Solidshield Tages SAS 3 machine activation limit". Unfortunately for Guru3D, they found out exactly what this means, which resulted in just one performance graph, an aborted review, an unplayable game – and bad publicity for Ubisoft once again. They have published an article about their experience, pledging not to use their titles again because of this DRM.

Show full news post
 
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qubit

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#2
Thanks to treehouse for this great news tip! :toast:
 
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#3
Their games suck anyway.
 

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#4
I'm ok with DRM when implemented and handled properly. Activation limits are fine as long as there is a quick and easy way for the consumer to re-activate when the need arises. It sounds like Ubisoft tried to do that, but didn't follow through, at least not if you try to email support for a response. Though the whole situation just started Thursday, so it has only been 48 hours that he has been waiting for a response to receive his extra activations. Also, why email them and sit and wait in the queue for a response? They give you a phone number in the manual for a reason, use it and get an instant response and instantly get re-activated, and I bet it isn't nearly as big of a deal if you do that.

Their games suck anyway.
Actually Anno 2070 is a pretty bad ass game, so is the Assassin's Creed series.
 

qubit

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#5
Also, why email them and sit and wait in the queue for a response? They give you a phone number in the manual for a reason, use it and get an instant response and instantly get re-activated, and I bet it isn't nearly as big of a deal if you do that.
Have you tried phoning them for a reactivation then? Did they reset you on the spot? That would help mitigate the problem somewhat, but is still a pain in the ass that I don't feel people should have to go through. The way Steam does it is way better. Period.

EDIT: I've just remembered that Ubisoft's marketing department told guru3d that it's three activations and that's it. A far cry from what the FAQ says, which makes all the difference.
 
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#6
Pirating isn't always so appealing either. Looking this up on the bay it seems like it's one of those everyone is having a zillion problems releases, and no crack for the latest patch. Though maybe the increased attention from this will make it happen.

Actually Anno 2070 is a pretty bad ass game, so is the Assassin's Creed series.
Assassins creed is a terrible game. I could barely tolerate it for 5 minutes. It's the embodiment of dull and watered down you always get when you don't trust the intelligence of your audience. Though unfortunately they're usually right to doubt the consumers intelligence.
 
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#7
Anno 2070 is not a bad ass game, between the terrible DRM, and the fact that it runs on a single thread the game is just not fun to play. I was excited to try it out, but the more I read about it the more I heard it was just not worth the time, money, and frustration.
 
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#8
I have not bought a Ubistink game in years, even if its DRM free I refuse to give them as cent.
I upgrade hardware often and would like to use my games on my other computers.

If games like theme hosptial and the old medal of honor games, had this DRM I would had to chuck the discs years ago.

I don't care you can contact them about it, You should not have to.

(NOTE: Not buying it does not mean I pirate it. It is stupid to add the to statistic that only supports their use of this crap.)
 

qubit

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#9
(NOTE: Not buying it does not mean I pirate it. It is stupid to add the to statistic that only supports their use of this crap.)
Exactly. I agree with your whole post, but this bit is especially important. Just vote with your wallet and they'll go down in flames.
 

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#10
I thought Ubisoft promised to stop with the overly excessive DRM bullshit not too long ago?
 
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#11
I thought Ubisoft promised to stop with the overly excessive DRM bullshit not too long ago?
That's the "always-online" DRM, which they did stop using.
 

qubit

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#12
I thought Ubisoft promised to stop with the overly excessive DRM bullshit not too long ago?
Also, weren't Ubisoft the ones that released some game DRM-free, saw it copied all over the place, yet still sold handsomely, yet they bitched about it and said never again?

If someone can google for an article on this (I'm feeling lazy after the effort of writing this article, lol) then that would help for future articles on them.
 

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#13
I thought Ubisoft promised to stop with the overly excessive DRM bullshit not too long ago?
Never trust the french.
 
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#14
Also, weren't Ubisoft the ones that released some game DRM-free, saw it copied all over the place, yet still sold handsomely, yet they bitched about it and said never again?

If someone can google for an article on this (I'm feeling lazy after the effort of writing this article, lol) then that would help for future articles on them.
Well, I got this one.
 

qubit

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#15
Thanks, but it's not quite what I was thinking of. It was totally DRM-free with no catches and despite the sales, they still weren't happy. :rolleyes:
 
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#16
This is what cracks are for when crappy company's do this you turn to cracks
 
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#17
UbiSoft? Is this the company that ruined Far Cry?

LC
 
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#18
Well done qubit great catch mate, thanks for staying on all this terrible corporate advantage taking of consumers who just want to pay the money and have a good time, not be utterly flabbergasted by malignant corporate whiplash policy that critically effects our ability to consume and enjoy, a privelege we PAY FOR .

It is not our fault there are pirates out there who copy, stop dumping it on us ubisoftcocks!!!:nutkick:
 

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#19
Have you tried phoning them for a reactivation then? Did they reset you on the spot? That would help mitigate the problem somewhat, but is still a pain in the ass that I don't feel people should have to go through. The way Steam does it is way better. Period.

EDIT: I've just remembered that Ubisoft's marketing department told guru3d that it's three activations and that's it. A far cry from what the FAQ says, which makes all the difference.
Most people won't go through it, and the rare instance they do phoning them up and resetting the activations isn't a big deal. I do it daily with Windows, it is a fine system.

And I really don't care what the marketing department says, they aren't tech support, they don't have the power to reset activations, and hence what they say doesn't matter. And because Hilbert Hagedoorn couldn't be bothered to call tech support and instead made a big write-up because they didn't return an email instantly we really don't know the real answer.

And since I don't own the game, I can't exactly call to have it re-activated. That should be an avenue the person writing the article bashing the system should have done before writing the article bashing they system...

Generally though when I see "Contact technical support" I don't think "I'll email them and should get an instant response."
 
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#20
Have you tried phoning them for a reactivation then? Did they reset you on the spot? That would help mitigate the problem somewhat, but is still a pain in the ass that I don't feel people should have to go through. The way Steam does it is way better. Period.

EDIT: I've just remembered that Ubisoft's marketing department told guru3d that it's three activations and that's it. A far cry from what the FAQ says, which makes all the difference.
What happens to people in non-european countries or countries without a ubisoft office? International calls every time you want to re-activate? No thanks.
 

qubit

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#21
And since I don't own the game, I can't exactly call to have it re-activated.
Ok, it seemed like you owned it, from your previous reply.

Yes, you have a point about the phone activation. However, if you go to the Ubisoft support page linked to in the English language FAQ, you notice two things:

1 It's in German! (well, it's not English, put it that way ;) )

2 There doesn't appear to be a phone number or email address

This is hardly hassle-free and this very much gives the impression of a company that doesn't care about its customers.

Also, silkstone makes a very good point:

What happens to people in non-european countries or countries without a ubisoft office? International calls every time you want to re-activate? No thanks.
 

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#22
Man I really want to play this. it looks really sweet.
 

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#23
Never trust the french.
The most idiotic statement of this entire post. Ohh and btw, " a lot" is not one word, genius. :slap: I know this and English is my second language.
 
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#24
Query..

Q.. with all due respect Sir, I cannot find anything you refer to in regards to Ubisoft's online support being as difficult as you state. In fact, all my searches have revealed everything easy to use (complete with tutorials on how to use Tech Support), perfectly fine in English, as well as their European Main office's site being in Dutch (which Mr Hagedoorn has no probs with, naturally), not German.
Perhaps you can provide a link to satisfy my curiosity if nothing else? :p

Piracy will always have more questions than answers associated with it in regards to getting around such an issue as you've mentioned. Even in Real Life™ one finds examples of blatant transgressions (I won't point and stare at China..), yet no progress seems to be stifled, as it can never be eradicated fully.

I do feel compelled to add: Guru3D is a great site that I've enjoyed for a great many years, but they also fall prey to being part of the 'sensationalism' crowd to boost or bolster their image, all for the sake of a few more potential hits on their site (which is heavily ad-sponsored, albeit for a good reason).
More exposure == more hits == more money from advertisers; et cetera, ad infinitum, ad nauseum :/
In my, obviously no so humble, opinion this is driven by oh-mighty-dollar, rather than truly having the end-user in mind - regardless of the camp you're part of.

Great awareness raiser though ;)
 
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#25
All i care is that massive 44% difference in performance at 2560X1600 :laugh: