CoolIT.Susan
CoolIT Rep
- Joined
- Jul 5, 2010
- Messages
- 3 (0.00/day)
- Location
- Calgary, Alberta, Canada
CoolIT ECO A.L.C.
Hi everyone,
Susan here from CoolIT Systems. I've been reading through your posts and am very happy to see so many supporters of our ECO A.L.C. We are very proud of its development, and are extremely excited for the Vantage A.L.C. which will be available on retail shelves later this month.
Because we get so many of our product development ideas by listening to the needs of our customer base, we love to be part of these conversations; so I hope you don't mind me jumping on here to talk to you. CoolIT prides itself in how astute we are to our audiences needs and wants, and fully appreciate that leaking cooling units are not desirable. There is no denying that CoolIT has experienced some challenges with our past product, the Domino. One of our lots had leaking problems that were not experienced during our initial testing. The moment we discovered the problem we came up with a solution to the barbs that were used, making leaks a thing of the past. In the end, the Domino ended up being a great product that our customers are still enjoying now.
As a result of this experience, we are proud to report that the ECO A.L.C. has a 99.99% success rate. Its build is very solid, and leaks are not a concern. We've used our past challenges to create the strongest, highest quality products possible.
We are very high on customer service, and feel that each of our customers deserve customized support. We handle each customer personally, with their individual requirements in mind.
Thanks again for the positive response to our ECO A.L.C. that I have seen here. We are pretty excited about it too!
Susan LeBlanc
CoolIT Systems
Hi everyone,
Susan here from CoolIT Systems. I've been reading through your posts and am very happy to see so many supporters of our ECO A.L.C. We are very proud of its development, and are extremely excited for the Vantage A.L.C. which will be available on retail shelves later this month.
Because we get so many of our product development ideas by listening to the needs of our customer base, we love to be part of these conversations; so I hope you don't mind me jumping on here to talk to you. CoolIT prides itself in how astute we are to our audiences needs and wants, and fully appreciate that leaking cooling units are not desirable. There is no denying that CoolIT has experienced some challenges with our past product, the Domino. One of our lots had leaking problems that were not experienced during our initial testing. The moment we discovered the problem we came up with a solution to the barbs that were used, making leaks a thing of the past. In the end, the Domino ended up being a great product that our customers are still enjoying now.
As a result of this experience, we are proud to report that the ECO A.L.C. has a 99.99% success rate. Its build is very solid, and leaks are not a concern. We've used our past challenges to create the strongest, highest quality products possible.
We are very high on customer service, and feel that each of our customers deserve customized support. We handle each customer personally, with their individual requirements in mind.
Thanks again for the positive response to our ECO A.L.C. that I have seen here. We are pretty excited about it too!
Susan LeBlanc
CoolIT Systems