Ryzen 1700 Pins Bent

[Vario]

Ok, that's a good photo, but there are traces of the base of the pin still left. The OP photo, I zoom in as much as I can to see if their is any traces of the base of the pin & it's very hard to tell, but I see nothing of the base of the pin.

OP needs to upload a better photo of the missing pin, as with my eyes I can't see any traces of it. As I said, if there is any trace of the base of the pin still left, then it's 100% OP fault for incorrect removal of the processor. If the base of the pin is completely gone, then it's partly AMD fault (poor soldering).

If he bent the other pins, is that also AMD's fault?

 

[TheMadDutchDude]

None of it is AMDs fault, in all fairness. This was user error. However... my offer stands to try to get it working for him. I guarantee you that AMD will reject it.

 

[Bones]

Have to agree, if the CPU was working before that decreases the chance of it being a defective solder joint and since it took some force to break it out I seriously doubt AMD will warranty it.

Even if the entire pin is missing one could see the jagged edges of the solder from where the pin was held indicating it was broken off when viewed under a microscope. The only way it would be ruled their fault would be for the damage to indicate the entire pin came out and that the solder didn't have a good "Hold" onto the pin based on the leftover pattern present, that can also be determined under a microscope.
They can also look around for deformities of the other pins too and that can be determined easily if any in that area were bent indicating it was damage instead of defect to the broken pin.

I do hope it's covered somehow but right now I can't see it being ruled defective.

 

[NdMk2o1o]

I pulled my CPU out like this not so long back, thankfully no bent or broken pins but I feel your pain man, as others have suggested take it to a jewellers and see if you can get it fixed, even if you order a 1700x then you can flog this one rather than throwing it in the bin.

 

[Deleted member 67555]

EXACTLY. I picture this as a bull in a china shop thing, honestly. I've pulled out AMD processors before by the heatsink, but it was straight up and nothing was bent (lucky!!!)

I literally just did exactly this 3 weeks ago.
I put the stock cooler on a r5-1600 for 3 whole hours before deciding to use an h60 and I thought I broke the seal with a twist and ended up pulling it strait out of the socket... Was all good nothing bent or missing.

 

[Shou Miko]

Sorry for not reading the whole thread but you can ask a local jeweler to bend the pins back they can sometimes do it.

I once when I was younger fixed a AMD socket 754 CPU where over half of the pins were bended to s*** for a friend that got it because the owner got bad and throw it out for some unknown reason.

I did manage to bend back all the pins and it works beautifully ran with no issues at all everything worked, now a days I am shaky and doesn't do more then a sample computers, anything smaller like cellphones no thank you

@trickson I hope you will survive your cancer and that your dog Chip will get better soon

 

[Flyordie]

My 2 cents- Send it to Louis Rossman and have him try it. He's usually pretty reasonable.

 

[lexluthermiester]

My 2 cents- Send it to Louis Rossman and have him try it. He's usually pretty reasonable.

He sometimes gives discounts if he can make a good video about it.

 

[trickson]

Anyone want the thing? It is yours! Just send me a PM. and we can work out shipping it to you. What a total lose. I just know one of you eggheads out there want it will fix it and use it to blow me away so well here is your chance eggheads... It don't look like AMD is going to cover this at all.

 

[robot zombie]

Anyone want the thing? It is yours! Just send me a PM. and we can work out shipping it to you. What a total lose. I just know one of you eggheads out there want it will fix it and use it to blow me away so well here is your chance eggheads... It don't look like AMD is going to cover this at all.

Seriously? I don't know if I could fix it but would be happy to take it off of your hands anyway.

But honestly I'd implore you to hold onto it yourself. For now consider it a loss and hide it away. Get up and running with the new one and cool down. Get back to enjoying a working build for a while. Pick it up again on a rainy day later on and try to fix it. That way, there's nothing on the line and nothing to get frustrated about. That's what I'd do.

 

[HTC]

TL DR

Da FUQ? This isn't AMD's fault. When a heatsink is removed properly, with a slight twist to help break that 'seal' and/or when its still warm and the paste is less viscous, it comes right off. You've (the OP) has had AMD CPUs with pins forever. This isn't new, how to take the heatsink off.

You can try to RMA the CPU damaged by human error... I would be 100% honest and see what AMD says. Sorry that happened man. I hope they return it for you.

EDIT: You already RMA'd it.. the only way they will accept it is if you lied.

When it happened to me, it didn't "come right off". The PC had been running for quite a while before i shut it down to swap the cooler but it hadn't been doing anything very demanding, tbh.

What i didn't do @ the time was attempting the slight twist and was just trying to pull it out. I don't think i pulled that hard but then the cooler suddenly got free, except the CPU was still attached to it: i was in shock and thought i had broken the CPU and / or board.

It has happened to other people as well, such as this dude: unlike me, he attempted the slight twist but that didn't work.

It happened as well to @ least another TPU member besides OP and me, as mentioned in the 1st link above.

 

[trickson]

Yes seriously, It is for that one special egghead that knows his skills and can get it working. If I give it to you the deal is you get it running.
This is how I see it, You all have skills here, this CPU is NOT old NOT is it slow. It is all about the pins. I can not see that good nor do I have the equipment nor skills needed to fix this CPU.
But for the one egghead on TPU that can get it running then guess what you got a hell of deal thanks to my egg headed blunder.
So let me say it again any one that can and is willing to put up them skills you say you have the CPU is up for FREE!

 

[Vycyous]

Yes seriously, It is for that one special egghead that knows his skills and can get it working. If I give it to you the deal is you get it running.
This is how I see it, You all have skills here, this CPU is NOT old NOT is it slow. It is all about the pins. I can not see that good nor do I have the equipment nor skills needed to fix this CPU.
But for the one egghead on TPU that can get it running then guess what you got a hell of deal thanks to my egg headed blunder.
So let me say it again any one that can and is willing to put up them skills you say you have the CPU is up for FREE!

Or you can sell it on Ebay (or possibly by other means) and probably get at least $50 (USD) for it. Check sold listings for Ryzen 7 processors with their condition listed as "For parts or not working" and you'll see that they're often selling for over $100 (USD). Include the stock RGB cooler and I'm sure people will be willing to pay even more.

 

[delshay]

I can fix it. I can do it in such a way you can't even tell it's even been repaired with the naked eye. Unfortunately I do not do repairs or sell anything to the public. All of my work is private.

Put it on EBAY if you want to sell it. I will not buy it, as i prefer older computers.

 

[trickson]

I can fix it. I can do it in such a way you can't even tell it's even been repaired with the naked eye. Unfortunately I do not do repairs or sell anything to the public. All of my work is private.

Put it on EBAY if you want to sell it. I will not buy it, as i prefer older computers.

WOW how Bold!
You Say " I can FIX it in such a way you could not tell"? OKAY it is on I challenge you. You pay for the shipping it's your's and every one here will be waiting to see your skills! I mean it. Look I know I fed UP it's already been replaced with the 1700X so it is NOTHING but a thing.
All I want is your word you will post up clear before and after pics and full test runs at 4.0GHz that is where she loves to run.
It is up to you now.

 

[delshay]

If he bent the other pins, is that also AMD's fault?

The other bent pins is not AMD fault. If you send in a processor with just bent pins (nothing broken) I would expect AMD to look at this as a repair & may apply a fee for that repair. They would use a professional tools to straighten out the pins, but they would also look at the structure/weak points in the pin & would replace them, even if none of the pins were broken. This would reduce failure if the CPU was removed/inserted many time over.

The above posting is just a guess what I think AMD will do, but they may do something different.

WOW how Bold!
You Say " I can FIX it in such a way you could not tell"? OKAY it is on I challenge you. You pay for the shipping it's your's and every one here will be waiting to see your skills! I mean it. Look I know I fed UP it's already been replaced with the 1700X so it is NOTHING but a thing.
All I want is your word you will post up clear before and after pics and full test runs at 4.0GHz that is where she loves to run.
It is up to you now.

I have a full infrared workstation & I have already done such work on processors here, but I don't do work for the pubic. Even if I was thinking of taking this on, I will give the processor away, I do not sell to the pubic, My EBAY account reflects this, not a single item sold since joining in 2004.

EDIT: Put it on EBAY. If I change my mind & buy it, I will repair it & give it away to a lucky TPU user.

 

[Bones]

Seriously? I don't know if I could fix it but would be happy to take it off of your hands anyway.

But honestly I'd implore you to hold onto it yourself. For now consider it a loss and hide it away. Get up and running with the new one and cool down. Get back to enjoying a working build for a while. Pick it up again on a rainy day later on and try to fix it. That way, there's nothing on the line and nothing to get frustrated about. That's what I'd do.

I agree.
Take a little time to think about it before doing anything rash.

 

[infrared]

WOW how Bold!
You Say " I can FIX it in such a way you could not tell"? OKAY it is on I challenge you. You pay for the shipping it's your's and every one here will be waiting to see your skills! I mean it. Look I know I fed UP it's already been replaced with the 1700X so it is NOTHING but a thing.
All I want is your word you will post up clear before and after pics and full test runs at 4.0GHz that is where she loves to run.
It is up to you now.

Why do you seem to be so confrontational? I don't get it. You admit defeat on your current cpu (understandable), so buy another and offer to give yours away (which is really cool of you)... but the way you wrote it seems very mocking/confrontation in nature, as if you're issuing a challenge because you don't believe it's fixable. Maybe I'm reading into it way too far but that's how it comes across in text.

All I'm getting at is take a deep breath and try to unwind a bit, the world is not out to get you and we are all here to offer advice and help where we can. On the other hand negativity breeds more negativity, don't fall into that pit.

 

[trickson]

Why do you seem to be so confrontational? I don't get it. You admit defeat on your current cpu (understandable), so buy another and offer to give yours away (which is really cool of you)... but the way you wrote it seems very mocking/confrontation in nature, as if you're issuing a challenge because you don't believe it's fixable. Maybe I'm reading into it way too far but that's how it comes across in text.

All I'm getting at is take a deep breath and try to unwind a bit, the world is not out to get you and we are all here to offer advice and help where we can. On the other hand negativity breeds more negativity, don't fall into that pit.

No NO not at all confrontational. I really did do this FUBAR myself. I was stupid and was in a hurry to install a HSF and pressed way too hard and pooped it out of the socket did not know till it was too late.
I tell you this if you can fix it then give it away to a TPU member I would really like that. If you really can fix it and are willing to do it for a member on TPU I am all for that.
Really I just need some help getting it to you such as an address I will send it to you at no charge if that will sweeten the deal for you.

I mean it if you can fix it please do. I hate to see it go to waste because I am a F up.

 

[EarthDog]

Ugh... stop beating on yourself and have an ounce of self confidence.. YOU are not a fuck up!!!

You may have made a mistake and fucked THIS up, but come on...stop being a sad sack! Nobody wants to see people grovel and beat on themselves.

 

[delshay]

No NO not at all confrontational. I really did do this FUBAR myself. I was stupid and was in a hurry to install a HSF and pressed way too hard and pooped it out of the socket did not know till it was too late.
I tell you this if you can fix it then give it away to a TPU member I would really like that. If you really can fix it and are willing to do it for a member on TPU I am all for that.
Really I just need some help getting it to you such as an address I will send it to you at no charge if that will sweeten the deal for you.

I mean it if you can fix it please do. I hate to see it go to waste because I am a F up.

Ok let's bring this to an end.

If you have a EBAY account put it up for sale. This way you will get some return for your broken CPU. Put it up for sale "under bidding" so that everyone has a chance to get they hands on it. I will put in a bid, & if I win will return it back to a TPU member fully repaired free of charge.

Can you do this?

 

[Solaris17]

Ok let's bring this to an end.

If you have a EBAY account put it up for sale. This way you will get some return for your broken CPU. Put it up for sale "under bidding" so that everyone has a chance to get they hands on it. I will put in a bid, & if I win will return it back to a TPU member fully repair free of charge.

Can you do this?

At this point good will or not this kind of thing needs to be taken to PM. This is not the BST section.

 

[delshay]

At this point good will or not this kind of thing needs to be taken to PM. This is not the BST section.

Understood, moving to PM.

 

[trickson]

Ugh... stop beating on yourself and have an ounce of self confidence.. YOU are not a fuck up!!!

You may have made a mistake and fucked THIS up, but come on...stop being a sad sack! Nobody wants to see people grovel and beat on themselves.

If you can not admit your mistakes and have some self loathing (Humility) you will never learn a thing.
This taught me a lesson I was need be taught. Yes AT that time I was a complete F up. I was NOT in any frame of mind nor did I have the time, Yet MY happy ass decided to do it anyway!
Well it cost me, But a lesson learned is knowledge gained my friend! And punching myself now and then for it will not only keep me from doing it again, but also make me feel the pain of losing it. LOL.
At any rate AMD just sent me an Email asking how it happened I told them what I did. And even sent the pictures. Bet the ytell me ( a consumer of there PIN tech) I will have to pay for EVERYTHING shipping fixing EVERYTHING. I told them I will NOT pay for any shipping or any fixing as I have replaced it. I did however point out that I am a consumer of there crap and PINS on a CPU??? what day is this??? I said AMD is a BILLION+ a year corporation if you can not send me a new one and send out for this one then just forget it! Really I did. I just don't care really. I replaced it and really want to give this one away if
delshay Can.
Look I am who I am, I say what I mean and I ALWAYS DO WHAT I SAY! ONE THING I AM IS A MAN OF MY WORD!

AMD has till the next email then TPU you get it. If AMD does replace of fix it I tell you this I will set up a free raffle here on TPU to give it away! Deal?
Either way it is going t oget fixed and given away here on TPU so how does that sound?

Here is another look at it. I know I such at taking pics too LOL.

 

[Vario]

My advice is you shouldn't give it away, you should find someone to repair it for you because it is fixable. The bent pins can be straightened and a skilled technician could solder a new pin on. Above, they suggested a youtuber that might do the repair. Ryzens are popular and the repair of it would be a popular video. We have all bent pins. I've bent pins on AMD 939, I bent pins on an Ivy Bridge laptop CPU (they still use pins), I bent pins inside an Intel 1155 motherboard socket (ouch). Thankfully I was able to fix these all because none broke off. Its a stressful experience, and at a bad time for you, so I completely understand. But the thing is saveable. You just have to find someone that can solder really well with a steady hand and they could solder the pin back on.