HOLY CRAP!!!!
Comment: Hello Stephen, We can repair your power supply with an RMA. If it is not repairable, we will have to replace it. In this circumstance, we may be able to modify it for you at a cost starting at U$65. I am not certain that our RMA department will accept your power supply as it has been modified. If we determine that your modifications have caused a failure, your warranty would be void and we can only repair your unit for a fee, also starting at U$65. If your unit is unrepairable, we cannot replace it. I can send you an RMA number and shipping instructions with the information requested below. Please do not ship your power supply until you have received an RMA number – this will delay the process. Your Ticket ID is not an RMA number. You can begin the RMA process by providing us with the following information as a comment to your ticket for RMA processing. Reply to this ticket by clicking on the web link. 1) Your Name 2) Email address 3) Phone Number 4) Mailing/Shipping Address (We cannot ship to PO Boxes) 5) PC Power & Cooling Part Number (or Model Name) 6) Product Serial Number If you have any questions please add a comment to your ticket, we will be happy to assist you. Please allow up to 24 hours for a response (you will also receive an e-mail confirmation). After receiving this form, we will send you full instructions for returning your defective product(s) to us. Return shipping information will be provided along with your ticket number. The Mailing Address: PC Power & Cooling requires a signature at the time of delivery, so please provide an address where someone will sign for the package. -------------------------------------------------------Status changed by: Allen Chung------------------------------------------------------- Regards,ocztechnology@exdesk.com
More of a good reason to reccomend PC Power and Cooling.